This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This is my third time with an issue on this vehicle stalling. I was turning at an intersection and the car just stalled lighting up every notifying signal including an emergency brake being locked in almost causing an serious accident.
This car shut off a red light at busy intersection because of the start/stop technology. When the light changed and I took my foot off the brake, the car did not restart. It did not restart when I pressed the gas either. I had to put the car in park and press the start button twice to get it to come back on. This very unsafe and should not happen on a car with less than 400 miles total on it.
The start/stop system failed at a stop sign and my car stalled and I couldn't get the car moving until I turned off the automatic stop/start system. The start/stop icon appeared with an exclamation point with the words "stop/start system failure" on the dash. My car is a month old.
We recently had 3 instances where our brand new 2019 Jeep Compass failed to start. The car is only 4 weeks old and has less than 500 miles on it. We tried several times, but the car would not turn on even though the dashboard indicated the engine was running. We saw online that this has already been reported by several people. Took the car to the dealer and apparently there is a known problem with "starter control". they applied a PCM update under item tcb 18-035-19. I don't understand why, if this is a known problem with a fix, the dealers aren't proactively recalling these cars. The electronic start is the only way to start the vehicle (no override) and it could cause grave problems, depending on the situation, if the vehicle won't start. Huge safety issue!!!!!
The contact owns a 2019 Jeep Compass. On several occasions, while attempting to start the vehicle, it failed to start. The failure left the contact stranded on three occasions. Additionally, the air bag warning indicator illuminated. The vehicle was taken to kendall Dodge Chrysler Jeep Ram (located at 13355 sw 137th ave, miami, fl 33186, (786) 231-2120) to be diagnosed, but the dealer was not able to duplicate the failures. The vehicle was not repaired. The manufacturer was not notified of the failures. The approximate failure mileage was 2,216.
The car randomly fails to start with the push of the start button. It says to press the brake pedal and the button to start, however it will not work. Nothing happens. Eventually it will start, could be 1 minute, could be 10 or 15 minutes. Something is obviously wrong. Service of course could not duplicate the issue, so nothing was fixed. It has happened around 5 times in three weeks. Car is brand new. I assume this is some issue affecting more than just my vehicle. If the start button doesn't work, there is no over riding way to start the car.
Vehicle won't start. It's the third time in a week. The first one take 10 minutes to start, the second time 15 to 20 minutes and the third time I call the dealer and they send a tow truck(all times the vehicle was stationary). They use jumper cables. They said in that moment that brobably is the battery but they leave until next day. Next day call me to pick my Compass and they said that it's not the battery that the battery it's ok and they don't find nothing. I'm worried because I search online and I'm not the first one with the problem.
Parked car near store. Came out five minutes later and stepped on brake and pushed start button. Car thought it was running. Put in reverse.car didn't move.I spent a few minutes trying to start. Got out of car and dash light said engine was running. Finally started after a few more minutes. 130 miles on the car. Glad I wasn't on railroad tracks.
The contact owns a 2019 Jeep Compass. The contact stated that the vehicle stalled more than 35 times without warning. Lester glenn Chrysler Dodge Jeep Ram Fiat (1199 route 37 w, toms river, NJ 08755, (732) 240-8832) was notified several times, but had been unable to replicate and diagnose the failure to provide a permanent remedy. The dealer indicated that the vehicle's computer may be the source of the failure; however, the part was on back order until mid March of 2019. The vehicle was not repaired. A loaner vehicle option was not provided. The contact was uncertain if the failure was related to NHTSA campaign numbers: 18V524000 (electrical system), 17V670000 (engine and engine cooling), and 16V907000 (engine and engine cooling). The manufacturer was notified of the failures and the contact was waiting on a response to determine the guidelines to repair the vehicle. The failure mileage was 0.
A D V E R T I S E M E N T S
- Berlin, NJ, USA