This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Unknown but the vehicle only has 30,000 miles and the back up camera is mostly blacked out. I feel is is a safety concern Jeep isn't fixing even out of warrenty or acknowledging. After reading numerous forums on this problem, there are quite a few yr models that are affected. The cost to replace a screen is so much. Also the u joints went bad and the dealer said it's a flaw also and I paid to have replaced under 30,000 miles. Thank you; [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I took my vehicle to a dealership for diagnostic and was told the lower control arm in front is making noise. They want over $700 for labor alone. I looked up the issue online and saw a recall but my vin isn't on the list so they won't fix it. Please add my vin because the issue is apparent
My start-stop system engaged while I was in a turning lane at a traffic light and turned my engine off. When the light turned green, I lifted my foot off the brake and the vehicle attempted to restart but stalled. My emergency parking break engaged and multiple service lights appeared on my dash including: service transmission, service engine, service traction control, service emergency breaking system, service start-stop system. I tried to restart my vehicle using the push-start button but it would not start my engine. I turned on my hazards and sat there for a moment as other drivers were forced to go around me. Minutes later I turned the vehicle off and tried to restart it again and my engine started up this time. I started to drive but noticed the power behind the gas pedal was reduced, luckily I was only minutes from work. A few hours later when I started my vehicle, only the engine light and -??service stop-start system-?? were on. 12 hours later, when I left work, only the -??service stop-start system-?? was on.
The touchscreen lcd on my jeep compass is glitching and no longer usable I am unable to access certain features that includes my radio and also the backup camera no longer works. This is a safety concern because the whole reason I bought this car was for the use of the backup screen and to set up music with Bluetooth. I am now risking my life every time I get into the car and the colorful glitching lines on the screen are a distraction while I drive.
When driving a warning sign came on saying stop safely your vehicle will shut off soon. When driving another time the vehicle shut off completely while driving and then came back on.
- Eastampton , NJ, USA
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August 14, 2024 - The vehicle stalled while driving. It restarted 30 minutes later and was taken to the Helfman Dodge Chrysler Jeep RAM Fiat for service. The diagnosis did not indicate any issues. September 13, 2024 - Vehicle stalled. The engine could not start. To be towed to a service station.
A few months ago my jeep started giving a "stop safely vehicle will shut off soon" message on the dashboard. It comes and goes randomly, I could be started the car or driving it. I had to get it towed when it did it on the highway. The dealership said it was the batteries, we had those replaced. It was fine for about a week and then started doing it again. Took it again and now they are saying it is the alternator or the starter. Both of those were checked and it isn't that either. I now have a car that I am paying for and can not drive. Called Jeep customer service, they could not find a solution. Multiple people on multiple different forums are complaining about this same issue without being able to find a solution.
When driving the electronic emergency brake self engages thus causing the car to come to an abrupt stop. You will need to turn the car off and on again to dis-engage the brake. This has happened sever times both on the highway and local streets.
Screen is not turning on. It is always problem to drive on reverse while on a parking places. Since back window is kind of small size, it is always hard to drive back and observe surrounding space by using just only rear view mirrors and back window. Camera view on a screen would help. But screen doesn't work. I've been in situation where I almost hit cars while moving on reverse. Thanks real axident didn't happen yet. But I really need this screen to work. Without it I cannot set/reset time, day, Bluetooth etc.
2018 jeep compass rearview cameras fail. Info shared by hundreds of owners on Reddit and jeep forums. Mine haven't functioned properly since 2022 mostly off but working sometimes with lag.
Navigation screen has a bubble internally. It turn on automatically connects with phones that are synchronized and starts calling. In my case it has called sos, random numbers it will not allow the phone to hang up while driving and it will not turn off just by pushing the button when it-??s making a call. It has become such an issue and safety concern. It has taken my attention while driving on highways and we have had many instances where an accident almost happened because of it. There are many other people out there with the same issue and this is not caused by wear and tear but manufacture defects
Since 2023, my vehicle has had water leakage coming from the back right passenger side from the seat belt opening and right side of the back trunk. This is a major concern because my son-??s car seat is seated on the right back seat where the water leakage is coming from. I don-??t want any mold to grow under his car seat or on his car seat. Also I gave jumper cables in the back of my trunk for safety. What if they were to get soak and wet then they are not able to work. Also I put my groceries in the trunk of my car. I don-??t want them to get spoiled or become contaminated.
"Coolant Temperature High" warning occur frequently at any situation doesn't matter time or weather. Especially when waiting at a cross section for green light or turning. It shut off the car once on the high way, lucky I was not injured. The problem started more than a year ago. I brought it to the dealer and they ran a thousand of test but could not diagnose the issue. They told me they may have to dissemble the car to find the root cause and returned the car to me, asked me to try to keep driving. After that the problem seemed disappear but it came up again a week ago.
I purchased the vehicle on [XXX] from Mall Chevy in Cherry Hill NJ. From the first day, i was getting an intermittent A! warning for the vehicle start/stop function. The vehicle would feel like it is trying to turn off when not active. Finally on [XXX], it stayed on. The entire time i have been trying to get the dealership to fix it, they refused to look at it. The transmission keeps slipping, jerking forward and back, wants to take off at a stop. They refuse to acknowledge. I finally took it to Performance Dodge in Woodbury NJ, they determined it was a defective IBS( Intelligent battery sensor). Then a BCM issue was determined and 2 wires had insulation exposed, an OHMED was needed as well as HVAC and DTCM updates. It still needs ABS and TCM module work. The vehicle still feels like it wants to shut off, jerks while accelerating and makes a banging sound INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving I often get an oil warning light and have had my engine system entirely and randomly shut down while driving. I have the oil changed regularly and serviced regularly and still have this problem. The entire system shuts down while driving and I-??m left unable to move. It-??s incredibly dangerous!
My Radio has formed a bubble in it which is causing it to glitch and my backup camera to malfunction when driving and backing up I hit my fence because my radio glitched and keep having to replace the auxiliary battery in my jeep it-??s been replaced several times
Burning through oil! No light on for oil and not to mileage for oil change. Happened to check oil this morning and there was only a tiny bit on stick like hardly any. This is not the only issue with this vehicle.
My car has completely shut off at an intersection/stop light twice. Shuts off while in drive tells me I need to start again. Emergency brake engages. One of the times I had to be towed out of the intersection. I spent $500 replacing both batteries thinking it may be that. A month later (today) car strands me at a stoplight again. Same thing car cuts off and emergency brakes engages. This time after 4 attempts I was finally able to start it to get out of way of traffic-??s.
My car has "overheated" over 20 times since I purchased this vehicle in November 2022. The "High Coolant Temperature" warning comes on, the temperature gage goes all the way up, the check engine light comes on along with the "lighting bolt" red symbol. This causes my vehicle to shut down. I have to put it into park, press the button to restart. Sometimes it takes several tries to get it to start again. I have been in almost 4 accidents because of this. Other times it happens when the automatic start re-engages at a stop light. It has happened while I am in my garage and it has been sitting overnight. It has happened while driving for 10 minutes, hours, etc. I have taken this into the dealership several times and they have not been able to find any codes or issues. At one point the dealership had my vehicle for 2 weeks trying to duplicate the issue to no avail. It comes and goes so quickly I have only been able to get a picture of the warning lights but not the high coolant temperature warning. This is a huge safety issue.
A D V E R T I S E M E N T S
- Southgate, MI, USA