This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving down road a bolt fell out from under the steering column and dropped on my foot. When turning the steering wheel to the left. You can hear a popping noise and steering wheel lifts upward.
I was stopped for a red light at a busy multi lane intersection. When light turned green I accelerated and nothing happened. I turned vehicle off then on by stop/start button several times until vehicle engaged. Very scary. It just basically stalled. Several other things were affected such as instrument cluster indications that were never on before and will not turn off when I go on/off options for those displays. Running lights also suddenly will not work. Upsetting to say the least. Very dangerous. I am not sure but think the start/start feature may be involved as I had it on. It was around 90 degrees outside temp. Vehicle has about 11,000 miles on it.
Oil consumption low 2 quarts at 3500 miles currently doing oil consumption test replacing one quart of oil every 1000 miles. Concern is the dealer said auto shutoff no matter where I'm at if oil level drops to low. Shouldn't have to worry about this with new vehicle. Driving grandchildren to schools
The contact owns a 2018 Jeep Compass. On several occasions, while the vehicle was stopped at a traffic light, the auto stop/start feature failed to operate. The contact stated that there was a delay between the accelerator pedal being depressed and the vehicle responding. Additionally, the back-up camera independently activated while the vehicle was being driven. Also, there was an abnormal burning odor and steam coming from the front of the vehicle. The vehicle was taken to ganley Chrysler Dodge Jeep Ram (310 broadway ave, bedford, oh 44146, (440) 232-2121) to be diagnosed on several occasions. The contact was informed that the tcm, ECM, and PCM needed to be updated. The vehicle was repaired, but the failures recurred. The manufacturer was notified of the failures. The approximate failure mileage was 27.
I take my vehicle in for regular oil changes, however, on two occasions they service technicians have notified me that my oil is almost completely out. I have been getting my car services at the Jeep dealership. For some reason, my car appears to be consuming ridiculous amounts of oil and they don't know why. The just keep telling me to come back to get another oil change. I'm going through several quarters full synthetic quarts every thousand or so miles. The vehicle is not leaking oil anywhere; as I park in the same spots at work and at home and have seen nothing leaking. I have been notified from the dealership that this is a *separate and unrelated issue* to the electronic issues that are causing the vehicle to stall without notice, while in motion.
- Chandler, AZ, USA
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When vehicle is in motion it will stall. This has happened on four separate occasions where I was stranded in the middle of the road amidst traffic, in intersections, and once on a freeway. On one occasion I was braking to stop at an off ramp of an interstate. Another time I was turning on a residential street. The other two times I was in motion on a straight road. In all these instances I received alerts that my auto start needed servicing even though the dealership just looked at it and cleared the error/code. It was a miracle I wasn't hit when these events occurred. The event happens in this order: Gas pedal stops working, so the car begins to coast but cannot accelerate. All the engineer warning lights pop up at once. Car begins to beep (I assume because of the warning lights), steering wheel locks, preventing you from coasting your car to the shoulder, then the emergency brake engages so you are stuck where you are. You are unable to start the car or move the car and you are stuck exactly where it died. Again, this has happened on the freeway, in the middle of intersections, and while on a regular road. Without warning - the car just dies. After about 10 minutes you can start the car up again without issue, but you have to wait until the car lets you do it and you never have a warning for when it's going to happen again to put yourself in a safe position on the road. It's a danger to the driver and surrounding vehicles. Honestly, it's terrifying.
After using the remote start and getting in the vehicle I was able to place the vehicle in drive without pressing on the brake or pressing the start/stop button to allow the wheel to move freely, in turn allowing the vehicle to roll forward on a hill without being fully turned on thus not allowing for the power steering to work and the steering wheel locked in position. When in drive the vehicle would not start, after placing it back into park the vehicle would still not start but continued to be able to roll forward when my foot was not on the brake. The vehicles start/stop was completely disabled for for up to 3 minutes then the car very suddenly shook, powered down, and I was able to place it in park and restart the car via the start/stop button and normal operation was resumed.
I purchased a a brand new Jeep Compass and 12 days later it went haywire. I was driving in my neighborhood at a speed of no more than 20-35mph. The engine light illuminated and mpg on speedometer read 99mph then skipped to11mph and I was practically at a stand still. I was able to capture video of this. The next day the engine light was off and I figured I'd take it in the following business day (Monday). Well I didnt make it to Monday. The very next day, Sunday, the engine light illuminated again only this time then whiile driving on the highway. There was a message across the digital dash stating, "please pull to safety, vehicle will shut down soon". then every light on the dash lit up and the speedometer began to show weird numbers. It looked like a christmas tree there were so many lights. That message was accurate because it certainly did. It shut down on the highway as I was attempting to pull to safety. I wasnt able to capture video as I was scared to death. I took the vehicle into the service department and was later told they couldnt recreate/reproduce the issue. So, after refusing to take it back home, they decided they'd have one of the technicians drive it home to see if would happen again. Needless to say 7 mos later they still have my car and now it just doesnt even start.
In October of this year 2018. I bought a new Jeep Compass. I complaint to the dealership about. I was told there nothing they can do. Every time you stop for a traffic light or come up on to a stop sign. The vehicle stall out. When remove your foot from the brake. It will restart. This can't be good for the starter. It's accident waiting happen. This is a safety issue I have with this vehicle. There should be recall on this vehicle to fix this before the people in this vehicle are injury or kill. When what!!!! if you read all of complaints about this vehicle. There are 94 complaints.
New Jeep wouldn't start with 1700 miles on it.failure light came on dashboard.while on the road car dashboard said" failure, vehicle will shut off, go to a safe place" it died and at least I made it to a parking lot. Terrifying experience! had to have it towed to dealer.I have had it one month. Dealership said it may be an oil module problem that is recurring and it will keep happening! so much for buying a "safe" new car. I am disgusted. They told me to report it to Chrysler. They see this happening a lot! why not inform consumers before purchase? I am afraid to even get it back. I don't want to drive it.
Radio has white lines going down and makes it impossible to see the screen. This is a big issue because it controls lighting of the vehicle climate and most important the rear back camera for when backing up. More than 3 months since I took it for warranty and still no answer from Jeep
I was driving to get on a highway just as my car unexpectedly stopped driving, I had no control over the car, and my car just stopped. I had trouble starting it up and had to wait a few moments for it to start again, but the car did not feel the same when I started to drive.
When first starring vehicle and driving the vehicle stalls. This has happened to me twice in the last month. I started my car. Then started to back out of parking space. I put the car in drive got to driveway and intersection of main street when the car decided to die/stall all lights where on though. The second time I was driving and turned the corner when the car stalled. Luckily no one was behind me. I pushed the start button and started right up both times
Consumer bought car in August 2018 (memorial weekend). Upon obtaining the car, consumer noticed that car appeared to attempt to stall when break; however, the engine would kick back in and not stall. Last week (end of November 2018) consumer was driving the car and stopped at an individuals home to pick them up when the car completely shut off with the stop/start system warning light came on. Consumer turned off vehicle and restarted the car; light went off and car ran as normal. Consumer was driving the car today 12/5/2018 when stopped at a red light the car stalled and restarted, putting it into a "power saving mode" where the radio did not work and parking break light came on along with transmission light, and start/ stop light. Upon getting the car to the destination (half a mile) the engine light illuminated. Consumer turned off car and attempted to turn it back on. Car instruments turned on; however, would was observed clicking and would not turn over. The transmission light is still on and the start/stop is illuminated. I have read many of the "complaints" for this vehicle and they are consistent with the same things I have been experiencing.
The car was in motion and in a middle of the street turn off, when the engine was checked it didn't have no engine oil on it. The car is brand new not even 5000 miles on it. Didn't show any warning before hand making it a safety issue for those like me traveling with children and the car stoping out of nowhere.
When idling in park, threw a check engine and service transmission light. When attempting to shift into drive, vehicle roughly slams into gear and is unable to switch gears once driving.
Upon starting vehicle and shifting into drive, vehicle has started rolling in reverse on the incline eventhough the transmission is in drive. Upon inspection of the shift indicator, the "D" drive position indicator has been flashing and transmission is not engaged, and the vehicle is freewheeling. Per dealer, computer shows no indication of the problem or code information about it. Returned fron dealer service on 09-01-2018 at approximately 10:30 hours. This has happened on at least three (3) occasions.
1 unable to turn the radio volume up or down. Turned car off and on. Would not turn off accessory mode. Message stating car was on. Picture to be provided. Turned on and off multiple times. Problem was corrected next time I started it. 2 while driving accessory deactivated. Would not turn on. Problem corrected itself hours after leaving it parked. Picture of error message to be provided. 3 my Jeep was unable to stop at a yellow light. Stopped in middle of interscetion, almost a crash. Rainy weather.
A D V E R T I S E M E N T S
- Fredericktown, MO, USA