This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Auto stop/start will malfunction and show a message saying to cut the car off and start it again. This poses a huge safety issue as it can cause an accident from not starting up and shutting off when it stops. Car also says -??please park safely car will shut off soon-??. My alternator has been checked and the aux battery and regular battery have been replaced as well so they are unable to figure out why I-??m getting this message.
The engine malfunctioned on the freeway causing my brother to have to pull to the side as safely as possible. The engine was smoking and all of the electrical systems started to fail. It said it was overheating.
I was traveling northbound on ih35 near exit 329 outside of Waco, Tx travel to Dallas Tx I was in the middle of the highway during rainfall when my jeep completely shut down on me without warning all lights came on radio went black, brake was stiff, steering wheel locked. I had to have my jeep towed $300 later. My vehicle was in park and the vehicle said not in park. Vehicle wouldn-??t start up. I was in the 3rd lane of a 4 lane highway when the vehicle stalled and shut off easily could have gotten hit from oncoming traffic. I was on the side of the road for 5 hours not knowing what was wrong with my vehicle. I had a full tank of gas and fluids were A1. I looked up my vin with no recalls being shown. Googled the issue and nothing has been done for anyone that has experienced this scary situation.
The contact owns a 2017 Jeep compass. The contact stated while driving 30 MPH, the vehicle lost motive power and stalled without warning. The contact was able to restart the vehicle; however, the failure recurred. The message to -??Stop Safely - Vehicle Will Shutoff Soon-?? was displayed. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the failure could be related to the electrical system. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
My Jeep was manufactured August 2016 directly after a recall for camshaft position sensory and crankshaft position sensor. For the past 3 years I have gotten a periodical check engine light for the camshaft position sensor in bank 1. Two weeks ago the engine began to stall at random times and the camshaft position sensor light came back on. I replaced it this weekend and the issue is persisting. I've checked everything else and there are no other codes that are pulling. I have had it inspected at my employment since I work for a dealership. The engine stalling on the highway is putting me and other drivers at a huge safety risk. I have almost been hit three times when it has stalled and there is nothing I can do in the middle of the road.
- Lees Summit, MO, USA
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the auto start/stop function shuts vehicle off and unable to start gain my safety and of others was high as it happens on multiple lane highways unable to reproduce as it can happen randomly, there were no warning lights or any other sign of future stalling or complete shut down when stopping.
The contact owns a 2017 Jeep Compass. The contact stated while driving 30 MPH, the vehicle would not properly accelerate. After several minutes the vehicle accelerated at a high speed with the check engine warning light, and the electric parking brake warning light illuminated. The contact desperately depressed the brake pedal and the vehicle come to a stop and started jerking. The vehicle was taken to an independent mechanic who replaced the electronic brake pedal however, the failure reoccurred. The vehicle was taken to an independent mechanic and the throttle body was replaced but the failure reoccurred. The manufacturer was contacted, and the contact was informed that there was no recall for the failure. No additional assistance was provided. The failure mileage was 121,000.
While driving at highway speeds, the engine shut off and power steering is disabled. The dashboard says that the car is still on and will not restart the car. This is an EXTREEMLY dangerous situation, and my family is lucky to be alive. The problem had been reproduced by Christian Brother Automotive. They have replaced the camshaft sensor as well as the batteries and updated the firmware of the car. The issue continues to persist, and Christian Brothers will not release the car to me. No the Vehicle has not bee inspected by the manufacturer, police, insurance representative. No Warning lamps, messages or other symptoms presented themself prior to the problem. After about 20 minutes the car is can be restarted and will operate as normal until it automagically cuts out the next time.
The contact owns a 2017 Jeep Compass. The contact stated that while her daughter was driving approximately 35 MPH, the vehicle lost motive power. After restarting the vehicle, the vehicle lost motive power and stalled a second time. The vehicle was later towed to the residence. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not yet contacted. The failure mileage was 67,000.
Issues staring the car, dealership makes me buy a new battery and that-??s not the problem. Still after spending money on a new battery, it-??s a problem. 13.4 v and it still has issues starting. Sometimes it starts and will NOT let me leave park. I am exhausted of these issues and constantly missing work because of this car the whole point in buying a 2017 car was for it to be reliable, and instead I-??m having a problem even starting it!!!!
On July 9th 2022 the car showed a low oil pressure warning then shut down going around a curve but I was able to restart the vehicle. Within a few minutes I was stopped at an intersection and the car stalled again and I was unable to restart it which resulted in my car being rear ended. On July 12 th I contacted my Jeep dealership to discuss this and I was told that a recall was done on the car due to this same problem. Apparently the repair did not fully correct the problem as it happened to me AFTER the completed recall. Fortunately no one was seriously injured this time but-??
Engine shuts down while driving. I could be in traffic and car just shuts down, could cause major accident if I'm not by side of road or on highway! I brought it to my mechanic. The oil pressure low light came on only once.... not even due for oil change!
I got my 2017 jeep compass in 2018 had no issues truly until about a year ago. The check engine light came on and it would jerk a little goin up hill well got a coder and it said o2 so I changed all the spark plugs and o2 and it still is on now the thunder bolt light flashes I loose power and the yellow skid mark comes on I have to turn car off let it reprogram like 10 min and it acts ok for a few min now it's so bad it won't even go 10 miles. I'm goin to have the throttle and sensor changed hopefully that fixes it.
Was towed into shop on 4/13/20 jeep would not start, the dealer said it was the battery. Took to shop on 3/9/21 the jeep was stalling out at red light and would not start back up, it took several times to start on a busy highway! Dealer said oil was low and did a consumption test! On 8/17/21 the jeep stalled at a busy light and would not start back up, I had to call 911 to get a officer behind me so I wouldn-??t get hit, I had to tow the jeep back to the dealer. The dealer said the oil was low again. On 10/4/21 the jeep stalled out again at the light and would not start it took me over 5 minutes to get it stated! The only light that came up was the transmission need service now, the dealer look at the jeep and said it was both batteries gone bad! My concern is it keeps stalling out at lights in drive and will not start back up! Which puts myself at risk of being hit from behind! Another thing is when this happens there is no warning lights coming up to let me know what is wrong!
The contact owns a 2017 Jeep Compass. The contact stated that while driving at various speeds, the vehicle shutoff without warning. The contact also stated that the vehicle failed to start-up after multiple attempts. The vehicle had to be jump started. The vehicle was taken to Classic Honda of Midland (3705 W Wall St, Midland, TX 79703) and they offered no assistance. The contact then took the vehicle to an independent mechanic where they discovered that the battery was defective; however, after multiple replacements, the failure continued. The manufacturer had yet to be notified of the failure. The vehicle had yet to repaired. The failure mileage was approximately 30,000.
I could not start my Jeep Friday morning by pushing ignition button. The dashboard and lights all came on but the Jeep wouldn't turn over. Yes, my foot was on the brakes, tank has gas, door was closed. After 3 failed attempts I got out of the car and tried starting Jeep with my key fob, no luck. Looked inside dash and it read auto start disabled. I tried turning off Jeep since the dashboard and lights were still on and no luck, they stayed on. My neighbor drove me to my orthopedic surgeon appt. When we returned, the Jeep was still on and my family showed up trying the following: Change batteries to key fob. Checked cables and car battery. After those things the dashboard read "put car in park" my car of course was in park. I couldn't get it out of park since it never started!!! I bought at a dealership in mobile al when I lived in biloxi. Can't take it back to that dealership until after hip surgery here in Florida's va. Please advise. Thank you, [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I was getting onto the freeway got up to 60 miles an hour I saw my alternator light blink then my traction control light came on and the motor lost all power and now they're telling me that my throttle body is bad and I see a lot of complaints on the internet about Jeep Compass throttle bodies
A D V E R T I S E M E N T S
- Raleigh, NC, USA