This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Let me start by saying I am an electrician. I have had several electrical problems with this car, most recently my Headlights come on intermittently. I start my car and turn the headlight switch on, sometimes it takes up to 20 minutes for them to kick on. I have checked the batteries, the Fuses, the grounding connections, and the switch. This is very dangerous, and I have already spent money trying to fix the problem to no avail. I travel a lot and It's frightening when it gets dark and I have to switch the headlights on while driving. I have no way of knowing if they are working while I'm on the road. I see several other people complaing of the same exact problem, why hasn't a recall been issued?
The defrost system built into the front windsheild shorted out. This issue resulted in sparking and smoking inside of the car while the front electrical defrost was turned on. This issue could have easily resulted in catastrophic events had we not realized exactly what was happening. There were no warnings of the sytem being in failure. The issue is also apparently not covered under the vehicle warranty and now will cost out of pocket to replace something that I had no control over. The dealership was able to confirm the issue.
Two times while driving the car shuts completely down, No acceleration, no warning lights, hard to steer. Both times luckily I was on a low traffic road. After it completely stopped and I tried to restart the car it would sound like it wanted to turn over but never did. It sounded like when someone floods a car. Another time it was -20 outside and I was starting it from my key starter ( I don't have one of the newer key fobs)...mine has a normal key with an electric lock and auto start buttons. Anyway I pushed the starter button and it acted like normal with the headlights blinked twice and normally it starts in about 3 seconds. When I went to get in my car it was off and stone cold. I went to start it and acted like I previously stated. The master mechanics can't find anything wrong with it both times I've had my car towed to the repair shop. They replaced the sparkplugs and battery and it happened again after it was "fixed".
Auto stop/start will malfunction and show a message saying to cut the car off and start it again. This poses a huge safety issue as it can cause an accident from not starting up and shutting off when it stops. Car also says -??please park safely car will shut off soon-??. My alternator has been checked and the aux battery and regular battery have been replaced as well so they are unable to figure out why I-??m getting this message.
UNKNOWN the screen on my JEEP COMPASS has gone dark i can't see anything to let me know what functions are happening I have spoken to Jeep and they said i have to replace the unit at over $2000.i believe its a dangerous situation. Can someone please help
- Brooklyn, NY, USA
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I was traveling northbound on ih35 near exit 329 outside of Waco, Tx travel to Dallas Tx I was in the middle of the highway during rainfall when my jeep completely shut down on me without warning all lights came on radio went black, brake was stiff, steering wheel locked. I had to have my jeep towed $300 later. My vehicle was in park and the vehicle said not in park. Vehicle wouldn-??t start up. I was in the 3rd lane of a 4 lane highway when the vehicle stalled and shut off easily could have gotten hit from oncoming traffic. I was on the side of the road for 5 hours not knowing what was wrong with my vehicle. I had a full tank of gas and fluids were A1. I looked up my vin with no recalls being shown. Googled the issue and nothing has been done for anyone that has experienced this scary situation.
2017 Jeep Compass has been having an issue with either the start-stop mechanism or the brakes. I was at a single lane red light. The engine went through the start-stop sequence, but when the light turned green and I released the brake, the car struggled to come to life at all and began to stall out. I had to wiggle the steering wheel and shift the gears to multiple places before returning it to drive and thankfully being able to keep moving. I turned the feature off in my car to prevent it from having any further issues while I just made it to work and back home. When I got to the next light and stepped on the brake, I heard a sound and when I looked down and noticed that the parking brake had engaged on its own. Fortunately I was near the dealership, but I was terrified that I was not going to make it there even. After keeping it over night and test driving it, they found nothing wrong with the vehicle at all. This is not the first time this has happened and we took the Jeep to the dealership only to be told that there was nothing they could find wrong with it. I have found several other complaints by other people saying the same exact thing. They are having this issue and when they take it to their service center, they are being told it is fine. This is not fine, and the fact that there has been absolutely nothing done about this simply because there hasn't been any evidence is ridiculous. This is truly unacceptable and I do not feel safe driving this vehicle. Period. There is something seriously wrong with it that no mechanics seem to be able to pinpoint whatever the issue is.
This car is having tons of electrical issues. From wire malfunctions in the radio to the ORC module failing. All lights for air bags, abs breaks, check engine, and everything electrical are beeping and flashing. The air bags will not work if I get in an accident and I've read they can deploy at any time while I am driving! If you look online, Chrysler/Jeep has LOTS of ORC failure issues and have even recalled for this for it before. This issue should be covered for until at least 100k miles. Some people have had this ORC module fail at as little as 18k miles. I still have 2 warranties on this car and not one covers it. Chrysler/Jeep should be responsible for fixing this. It is a risk to to peoples lives. I'm not understanding why this is still an issue in 2023 with no penalties to Chrysler/Jeep when it's been happening for over 10 years!? I'm hoping writing this will add one more person to the lost of issues Jeep has so something can be done about it.
While driving down the road, all doors closed, and with the lift gate closed the Jeep Compass' Emergency Parking Break is engaging at random. Shortly before it does this the vehicle loses ability to accelerate. A quick google search has yielded many hits on many Jeep Compass and Jeep Cherokee owners from years ranging from 2014 to 2020 having the same problem and Jeep refusing to acknowledge or fix the issue. This is a serious safety concern that is going to get people killed.
My Jeep was manufactured August 2016 directly after a recall for camshaft position sensory and crankshaft position sensor. For the past 3 years I have gotten a periodical check engine light for the camshaft position sensor in bank 1. Two weeks ago the engine began to stall at random times and the camshaft position sensor light came back on. I replaced it this weekend and the issue is persisting. I've checked everything else and there are no other codes that are pulling. I have had it inspected at my employment since I work for a dealership. The engine stalling on the highway is putting me and other drivers at a huge safety risk. I have almost been hit three times when it has stalled and there is nothing I can do in the middle of the road.
the auto start/stop function shuts vehicle off and unable to start gain my safety and of others was high as it happens on multiple lane highways unable to reproduce as it can happen randomly, there were no warning lights or any other sign of future stalling or complete shut down when stopping.
Delamination of touch screen to radio/electronic control panel. This causes the system to touch random portions of the screen, deeming it uncontrollable. The system will also make phone calls I-??m not trying to make. More importantly, when I try to make phone calls, it will immediately disconnect the call. I had an emergency on the road recently and needed to make and receive calls but was unable to! In addition, I was driving and trying to figure out how to get my phone to work, which was a huge danger to me and others. This is stock equipment manufactured by LG. The first sign of this issue was the screen changing randomly, plus there is visible signs of delamination, which at first i believed to be water damage. No one has raised this issue after inspection, but after doing a quick search, I see that it is a widespread problem among Jeep vehicles.
While driving at highway speeds, the engine shut off and power steering is disabled. The dashboard says that the car is still on and will not restart the car. This is an EXTREEMLY dangerous situation, and my family is lucky to be alive. The problem had been reproduced by Christian Brother Automotive. They have replaced the camshaft sensor as well as the batteries and updated the firmware of the car. The issue continues to persist, and Christian Brothers will not release the car to me. No the Vehicle has not bee inspected by the manufacturer, police, insurance representative. No Warning lamps, messages or other symptoms presented themself prior to the problem. After about 20 minutes the car is can be restarted and will operate as normal until it automagically cuts out the next time.
Uconnect touch screen delaminating on my 2017 Jeep Compass Limited 4X4. Started right after my car was just out of warranty, so when I called no one would help me or fix the issue. This was about 2 years ago, I have been dealing with this issue since 2020, it is now 2023.. Since then the screen has gotten WAY worse, delaminating half the screen. It is very distracting while driving and a safety hazard as it will randomly change settings, change which screen I'm on (if on audio, it will change to climate control etc.), sometimes does not work while I am touching the screen, like if I am trying change my climate control settings. If I am driving and need to change my AC up or heat down and its not working, I am having to take my eyes off the road longer to try and get the screen to work, which is a huge safety hazard. Also, probably not be related to the delamination, but my phone will not connect through USB to my Jeep, therefore I cannot use Android Auto. This is also a safety concern as I have to hold my phone or set it down on my lap and look down constantly to use GPS. I live in NJ and GPS is a MUST when driving anywhere. I have tried many different phones, different cables, and resetting my system, with no luck. With so many things wrong with the Jeeps screens especially 2017 and 2018 models you would think they would put out a recall, specifically for the delamination! This is happening to SO many people with various Jeep models. I have been on the phone with Jeep multiple times, many times with representatives who are short with me, and do not care about the issue. It seems as if they get so many calls about the same issue, that once they hear that you are having problems with your screen delaminating they just dismiss you and want to get you off the phone. The issues I am dealing with, along with so many others is very distracting and a major safety concern when the screen is not working property while driving.
Question 1: The Auto stop start system went out last October or November and I couldn't get it into the shop with in the warranty because they wouldn't schedule it. After that in February my battery started dying and I had to replace my battery 5 times now. That's when starting in August all of my instrument cluster/panel would light up and it would start my lights on the inside of the car to flash, radio to start cracking and the doors locks switching back and forth. It then will start flashing the ABS warning. The ABS warning wont stay on but it will ding and flash about every 2-5 minutes. Then it will show the pull over safely vehicle ill shut off soon and begin locking up my front driver side tire and rip you into on coming traffic. Then it will start going into limp mode and then revving up on its own. Question 2: The tire being squeezed by the brake will rip you around and start turning the whole car into the other lane/ oncoming traffic. It will also start shutting down. Question 3: A mechanic at O'Reilly's ran system diagnostic and then looked it up and saw that Campaign NO: 17V740000 and Campaign NO: 17V301000. Question 4: No. Question 5: The only issue started in October/ November of 2021 and that was the start stop system went out and the dealership wouldn't see me and told us not to worry because it wasn't important. Then the battery dying every couple of weeks and constantly needing jumped or replaced. Then came the the ABS warning and then the whole car shutting down and locking the drivers wheel up in August.
Issues staring the car, dealership makes me buy a new battery and that-??s not the problem. Still after spending money on a new battery, it-??s a problem. 13.4 v and it still has issues starting. Sometimes it starts and will NOT let me leave park. I am exhausted of these issues and constantly missing work because of this car the whole point in buying a 2017 car was for it to be reliable, and instead I-??m having a problem even starting it!!!!
Uconnect infotainment system random changing climate settings, radio stations, not working at all, incorrect navigation. Digitizer has de-laminated causing random actions. Very bad safety hazard, besides being distracting while driving.
Delamination of Uconnect radio causing multiple electronic malfunctions on vehicle, causing a safety issue. Problem has been reproduced and was confirmed by dealership on November 5th 2021. Issue first started in February of 2020.
The contact owns a 2017 Jeep Compass. The contact stated that while driving at various speeds, the vehicle shutoff without warning. The contact also stated that the vehicle failed to start-up after multiple attempts. The vehicle had to be jump started. The vehicle was taken to Classic Honda of Midland (3705 W Wall St, Midland, TX 79703) and they offered no assistance. The contact then took the vehicle to an independent mechanic where they discovered that the battery was defective; however, after multiple replacements, the failure continued. The manufacturer had yet to be notified of the failure. The vehicle had yet to repaired. The failure mileage was approximately 30,000.
My Jeep Compass is having issues starting. I have had to take it to the mechanic twice in the past 3 weeks because it keeps not starting! I've tried jumping the battery and nothing. If it sits just one day without it being started, it will go completely dead and won't take a jump. As of right now, my mechanic doesn't even know what's wrong.
A D V E R T I S E M E N T S
- Asheboro, NC, USA