This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Jeep Compass. While driving and going around curves, the vehicle lost power and jerked. There were no warning indicators illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The approximate failure mileage was 97,523.
The contact owns a 2016 Jeep Compass. While driving various speeds, the check engine and traction control warning indicators illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 42,000. Consumer had it repair.
The contact owns a 2016 Jeep Compass. While driving 20 mph, the vehicle stalled. Once the vehicle was restarted, it operated normally. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic where the contact was referred to the local dealer. The contact called three rivers Chrysler Jeep Dodge Ram (2633 w Liberty ave, pittsburgh, pa 15216, (412) 343-1200) and was informed to schedule a service appointment. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 19,100.
As I am driving the car stalls. This happens a lot when I slow down then press the gas again, also when I turn. This happens everyday on the highway and side streets, this has lead to almost getting into multiple car accidents. Be advised you are only allowed to report one date of occurrence, this is a daily issue. There is a recall for the 2016 Compass that describes the issue my car is having to the T. it does not include my VIN number, but I think this should be re-evaluated as this is a very dangerous issue. Be advised the recall S89 states, 'the crankshaft or camshaft sensor may only work intermittently, causing the engine to stall.' Please see the attached for proof of recall details.
Takata recall. When accelerating in the car the engine randomly stalls and the car jerks. It happens on the highways and side streets. The 2016 Jeep Compass says it has a recall for an issue with the crankshaft but my specific one has this issue and there are no recalls associated with my VIN.
- Reno, NV, USA
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The contact owns a 2016 Jeep Compass. While driving various speeds, the vehicle stalled. There were no warning indicators illuminated. The contact called South Chicago Chrysler Jeep Ram (7340 S western ave, Chicago, il 60636, (888) 470-4543) and was informed that the vehicle was not included in NHTSA campaign number: 16V907000 (engine and engine cooling). The manufacturer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 66,545.
Car stalls for no reason while driving. The VIN shows no recalls, but Chrysler recalled vehicles for this problem in Dec. 16, 2016 ( recall 16V907000), including 2016 Jeep Compass. Has happened multiple times over the past month.
The contact owns a 2016 Jeep Compass. While driving various speeds, the vehicle suddenly shut off. After restarting the engine, the vehicle operated normally. The vehicle was taken to berglund Chrysler Jeep (2525 franklin rd, roanoke, va) where it was diagnosed that the crank sensor was faulty. The crank sensor was reprogrammed, but the failure continued. The manufacturer was notified of the failure and did not assist. The failure mileage was 55,000.
I have a 2016 Jeep Compass and it randomly just turns off while I am driving it. My car has 55,000 miles on it. When it first happened it had a code for a crank sensor and I was told it required an update. The update did not change a thing. My car was still turning off at random times. This last time it turned off at a red light and while in drive began to roll backwards down a hill into oncoming traffic. Once I stopped the car, put on my flashers, and had it in park my Jeep Compass would not start again. I then had to flag down a police officer to help with the traffic around me. My car eventually started and I drove it right to the Jeep dealer who told me there was no codes and nothing wrong with my car, which clearly there must be problem. I do not feel safe for myself or others while driving this car. Chrysler needs to fix this problem. There have been many people on this site complaining of the same exact problem. 2016 Jeep Compass had a recall for the crank sensor but my car did not fall under this recall but clearly it should have. This is my 3rd time at the Chrysler dealer who have been unable to recreate the problem I have been experiencing.
My car continually shut downs while driving! this is very unsafe and happens while I am driving on the pa turnpike cruise control set. No warning no sound, the car does not over heat. The car just shuts down. I immediately called my local Jeep dealer first time it happened, at approx 3:15 am in the morning and left a message. I dropped my vehicle off 2 days later (I believe) and by that time it was jumping as well when increasing speed or coming around corners. They stated they could not replicate the issue. I went to the dealership and went out with the service mgr and replicated the issue. Car did not stall at that time and I was told with no codes, or not being able to replicate the issue they cannot determine the cause. Spark plugs replaced $300 later no jumping but car is still stalling!!!!!!! this is a very unsafe situation. My car is continuing to stall while driving to work in the early am 3am on the pa turnpike. I could be killed by tractor trailer. Again this am, I had cruise control set at 65 mph - car stalled no warning!. thankfully I was in the right lane and coasted to the shoulder. Put my car in park, turn the key to off and attempted to restart my car - nothing!! would turn but not start, waited approx 1 minute and tried again, same thing would not start. Waited another minute, tried again and the car started and now the service engine light is on. I drove to work at 55 mph with flashers on - totally unsafe on the pa turnpike. I called my dealer immediately and left another message for the service mgr around 3am that this happened again. He advised take to an auto zone to have the code checked since they do for free. I have no confidence in this car-I drive almost 2 hrs to go to work I am so scared of this car and afraid I am going to get killed on the turnpike because of this. Will go to autozone call joe, and attempt to get home to dealer
My Jeep Compass 2016 had been to the mechanic in 2 different garages. For 60 days I've experienced engine shut off while in motion. There was no warning, no engine light. No warning what so ever. This situation was very dangerous as my car would lose power in the middle of the 4 way intersection, it would shut off on the freeway. Stall out and shut off at stop lights. I was afraid of driving my car but I had to get to work which was 30 miles away from my home. 2 mechanics told me that the engine on diagnostic testing showed no codes, they did not know what was wrong with it. Finally a mechanic looked at my research and agreed to replace the crankshaft sensor which had been recalled on 2016 Compass Jeep but my VIN was not under the recall (why) after this sensor was replaced the car drove perfectly, no more stalled engine and shut off while driving. I beleive that Jeep Chrysler should pay for this repair as it is a 2016 Jeep Compass and they have fixed others. I will never buy a Jeep or Chrysler. Most scary car problem I ever encountered. I am a 55 year old driver, having driven over a million miles in my life time. To have a car shut off its engine in mid flight is very dangerous. Hope this will help others understand what is happening if they own a Jeep.
Recall on 2016 Jeep Compass from May 9th- July 15 the crankshaft, camshaft sensor may only work intermittingly causing engine to stall. At 67,000 miles my car which always ran very well stalled, "engine shut off in mid flight" I was driving up a hill, slowed to stop and turn right when the engine died, completely shut off. I put Jeep in park. Tired to restart which it did not restart and I waited an hour for the triple aaa. We brought it to a mechanic who told me he could not find anything wrong with it as the diagnostic tests showed nothing, he started it and claimed he drove down the rode and back and it was fine. I picked up my Jeep and drove it home but was afraid to drive it anywhere. I called mechanic number 2 who took a look at it and told me his diagnostic equipment showed no code, he drove it and could not reproduce the problem he repaired the throttle body replace it and cleaned iac valve and mass air flow sensors. Told me it was fine should be ok to drive. I drove it off the lot not more than 15 miles as I was turning right slowing down then accelerating it stalled in mid flight car engine died. I put flashers on and put car in park, then 2 minutes later it started and I drove home. There is something very seriously wrong with this Jeep it could easily be involved in a collision as it is unpredictable when it will stop, engine dies. I will take it back to mechanic number 2 for a second evaluation. I have called the dealer. They told me they would charge me for diagnostic testing and if no problem I would have to pay them $117 for the hour they would put the mechanic on it to check it.
The contact owns a 2016 Jeep Compass. While driving various speeds, the vehicle suddenly shut off. Also, on several occasions, it took multiple attempts to start the engine. On another occasion, while driving at an unknown speed, the contact's vehicle suddenly stalled and was rear ended by another vehicle. The driver suffered neck and back injuries and the front and rear passengers suffered neck injuries. There was no medical attention received. A police report was filed. The vehicle was towed from the scene. The cause of the failure was not determined. The local dealer (ray laethem Chrysler Dodge Jeep Ram, 18001 mack ave, detroit, mi) and the manufacturer were notified of the failures. The failure mileage was 23,000. Consumer stated vehicle is waiting to be repaired.
The contact owns a 2016 Jeep Compass. While driving 75 mph, the contact heard an abnormal knocking noise coming from the engine compartment. The noise occurred intermittently. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 64,485.
The contact owns a 2016 Jeep Compass. While driving 65 mph, the vehicle stalled without warning. The vehicle was taken to lester glenn Chrysler Dodge Jeep Ram Fiat (101 NJ-37, toms river, NJ 08753, 888-819-3758) for diagnostic testing, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure and did not assist. The failure mileage was approximately 50,000.
Jeep repeatedly leaks from dome light after it rains. My map light is filled with water when it rains.I had puddles of water in front and rear passenger foot area. The car smells really bad.my Jeep Compass stopped in the middle of the road just a month after I bought it.
A D V E R T I S E M E N T S
- Osceola, AR, USA