This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driver side seat belt latch is not latching to the buckle. While putting seat belt on it disengages from the latch system completely. Several attempts to re-secure the buckle into the latch continues to allow the seat buckle to become unlatched. Extremely unsettling as while operating my vehicle knowing my seat belt comes undone at any time. Nothing is touching the buckle or latch system to cause the unbuckle at any time. Have checked by looking into the latch system to ensure no debris is inside.
Active headrest restraint system deployed while vehicle was parked in the driveway. Vehicle was parked in the driveway overnight, the following day we noticed that the headrest had sprung forward. Upon inspecting the headrest system I noticed that the retaining pin was still engaged in the retaining mechanism and that it had sprung because the plastic that holds the retaining pin had broken.
Right now it doesn't run because the brain went out while I was driving back to work from lunch. There's no response to the vehicle and the other day it completely stopped dead while I was driving 65 on my way home from work. To top my matters off with this vehicle it's had the cruise control recalled and replaced and many other parts it's a terrible vehicle. To top my stress with it my seatbelt doesn't lock when it's supposed to so if I wreck looks like I'm going through the windshield. I honestly wish I could afford another vehicle because mine I feel is going to be the death of me. I have a video of what it was doing before it completely shut down can't upload any pictures because it wouldn't do justice.
My passenger seatbelt clip broke. All on its own. Never in an accident. Nothing should of caused it. I have low miles on the car and I have had nothing but problems. This seat belt clip is going to cost me more then $300. I just bought the car a year ago. Not fair!
The contact owns a 2014 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Two unknown dealers were contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- North Highlands, CA, USA
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2 years! for over 12 years my airbag light has been on..... for 2 years this vehicle has had this recall for the occupant restraint controller. The potential loss of air bag and seat belt pretensioner deployment capability... 2 years I I have inquired about getting this fixed, for 2 years I am being told that the parts are not available... yet they are churning out new Jeep every single day... why cant this be replaced with one from the new Jeep" thankfully I haven't had an accident, and needed this airbag, but what if I would? what if I were to have an accident where an airbag could have saved my life? will Jeep do something then? why aren't they being held accountable to fix this" mileage and speed entries are just number to fill the blanks, since I did not have an accident... the date filled in is the date the recall was posted.
"Jeep Compass recall". good afternoon, I was unaware that my Jeep is under a recall. I haven't received anything in the mail regarding the recall. My address hasn't changed and I haven't heard anything in writing about my Jeep's recall. I would at least like a letter explaining my recall so I can get this taken care of as soon as possible.
I heard a poppink noise from below or underneath. Also just two days ago motor light came on. I went to dealer somerset dogde for #2 recalls one in 2017 and other 2015. They said, will call you when parts comes in. They never call me till today!
The contact owns a 2014 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags). The part to do the repair was unavailable. The contact took the vehicle to vero beach Dodge Jeep Chrysler located on 855 South us-1, vero beach, fl 32962, and was informed that the part had to be ordered. An appointment was scheduled with the dealer. The manufacturer was made aware of the issue via voicemail. The contact had not experienced a failure. The VIN was not available.
The contact owns a 2014 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the part to do the repair was unavailable. The contact called arrigo Dodge (5851 S us highway 1, fort pierce, fl 34982) and was informed that the dealer was awaiting parts. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Was never notified of the below recall despite having vehicle at dealer for other issues: The vehicles may experience loss of air bag and seat belt pretensioner deployment capability in certain crash events due to a shorting condition resulting in a negative voltage transient that travels to the occupant restraint controller via the front impact sensor wires. Recall status recall incomplete remedy the occupant restraint controller must be replaced. Safety risk descrpition the potential loss of air bag and seat belt pretensioner deployment capability in such crash events may increase the risk of injury in a crash.
Takata recall. The contact owns a 2014 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (darcars Chrysler Dodge Jeep Ram of marlow heights, located at 5060 auth way, suitland, md 20746; (301) 423-5111) was contacted and scheduled the appointment. The vehicle was taken to the dealer where it was confirmed that the parts were not available for the recall remedy. The parts were ordered and the contact was informed that they would be available that evening. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2014 Jeep Compass. The contact stated that the front driver side seat belt failed to retract and that the front passenger side seat belt intermittently failed to retract. The contact stated that NHTSA campaign number: 16V668000 (seat belts, air bags) exceeded a reasonable amount of time for the repair. The contact received the recall notification on January of 2017. The dealer (napleton Chrysler Jeep Dodge Ram, 1460 E osceola pkwy, kissimmee, fl, 34744) stated that the parts were unavailable for the repair. The manufacturer was not contacted. The failure mileage was approximately 14,000. Updated 10/02/2017
The contact owns a 2014 Jeep Compass. The contact was made aware of NHTSA campaign number: 16V668000 (seat belts, air bags) by the NHTSA hotline several months ago. The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Jim click Dodge (850 w auto mall dr, tucson, AZ 85705 (877) 473-0970) stated that parts were not available for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available....updated 10/23/17 updated 10/27/2017
Recall issued 9/16/16. No fix for the problem. Since there is an increased risk of injury during a crash, the amount of time that has passed and still no corrective action to resolve is unacceptable.
The contact owns a 2014 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Martin Dodge Jeep in bowling green, Kentucky was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue and provided case number#: 30882578. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags). The part was not available for the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The carmax dealer (located at 830 dan way, escondido, ca 92025) was contacted and confirmed that parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I been having issues with my seatbealt restraint and my newborn driving in her seatbelt. Several times I have complained about her car seat not being held firmly and flips when I turn. The company is yet to remedy the situation. As a mother is is very uncomfortable for me and they have not find a solution. I do not believe my investment in this car was worth my now lack of safety for me and my child. This situation happens while my car is in motion and she begins to scream.
The contact owns a 2014 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer (shottenkirk Chrysler Dodge Jeep Ram located at 200 Liberty blvd, canton, ga 30114) who did not provide any information on a remedy. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available....updated 08/08/17...updated 10/03/17 updated 08/10/217
Takata recall. The contact owns a 2014 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (napleton Jeep in lake park, Florida) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts would be available. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 08/22/17
A D V E R T I S E M E N T S
- Front Royal, VA, USA