This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Regarding a safety recall - occupant restraint controller S61/NHTSA 16V-668. Was notified of the re-call last October, 2016 and have called three times regarding the outcome. None as of this date - June 27, 2016. If in fact this a serious problem and it appears so regarding a potential loss of air bag and seat belt pretensioner deployment during a crash which could cause increase in injury, why is this not being taken care of in a reasonable time frame" way too long if it involves customer safety" this is really not acceptable in the customer's situation.
The contact owns a 2014 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer and the dealer were not made aware of the issue. The contact had not experienced a failure. VIN tool confirms the remedy was not available.
The contact owns a 2014 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts). The part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called autonation of johnson city, but the parts were not available. The manufacturer was made aware of the issue and opened case number: 31049417. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2014 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (Jeep Chrysler Dodge of Ontario located at 1202 auto center drive Ontario, ca 91761 909-390-9898) and was informed that the recall remedy parts were on backorder until August of 2017. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue and confirmed that the parts were to become available in August of 2017. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not spoken to a dealer. The contact had not experienced a failure. VIN tool confirms parts not available.
- Lake Ronkonkoma, NY, USA
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The contact owns a 2014 Jeep Compass. The contact received NHTSA campaign number: 16V668000 (air bags, seat belts) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The local dealer billy cr aft Chrysler Dodge Jeep Ram located at 2639 lakeside dr, lynchburg, Virginia 24501 confirmed that the recall parts were not available the contact had not experienced a failure. VIN tool confirms parts not available. Updated 07/13/17
Takata recall. The contact owns a 2014 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2014 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags). The part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 06/13/17 updated 10/19/2017
The contact owns a 2014 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall NHTSA recall number: 16V-668 recall date: September 13, 2016 manufacturer recall number: S61 my dealer has done everything they can. Not having a resolution and parts to the dealer by now is unreasonable.
I am writing to make you aware that Jeep is not producing a solution to recall 16V-668 in a timely manner. With such a serious problem as passenger airbag and seatbelt, the issue should be fixed by now. I conversed with Jeep/mopar today and they stated there is no fix at this time. The issue was posted to the VIN on October 1, 2016. If you could please investigate why this is taking so long and possibly speed the process up, that would be wonderful. We do not let our children nor anyone else ride as passengers in the car because of this problem and it is a big inconvenience. Thank you and I hope you have a wonderful day.
The contact owns a 2014 Jeep Compass. While driving 25 mph, the contact crashed into another vehicle. The air bag failed to deploy. There were no injuries and a police report was filed. The contact was able to drive the vehicle. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000. VIN tool confirms parts not available.
The contact owns a 2014 Jeep Compass. The contact stated that the recall notice for NHTSA campaign number: 16V668000 (air bags, seat belts) was received in September of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The contact was informed that a second notification would be sent to owners in June of 2017. VIN tool confirms parts not available.
The contact owns a 2014 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available...updated 04/11/17
The contact owns a 2014 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- North Chesterfield, VA, USA