This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The frame Infront where the motor and steering attach rotted completely threw, separated at the weld. It is a safety hazard where steering is affected. The dash lights for the traction, abs, and even the cruise control are on and those items are no longer functional. This car was purchased in 2017, Holiday automotive in Fondulac, Wi with this condition apparent. The mechanic who changed my oil reported it to me in the spring of 2018. And as of this spring the car is undrivable as it is broken. If this were to break while someone were driving it, an accident would happen.
While driving about 40mph the car violently changed lanes with no warning. Luckily no cars were near and i was able to bring the car back under control. I have experienced loose steering before but never to this extreme. I am scared to drive car fearing for safety of myself and passengers. I have read up about these cars and all the problems they have of which I have experienced quite a few myself. I was told the car needed extensive repair to the front end and that there was extensive corrosion to many parts on the under carriage.
The contact owns a 2007 Jeep Compass. The contact stated while driving 3 mph, the front sub frame rusted and fractured. The vehicle was towed to the residence. The vehicle was towed to forrest auto repair (600 main St, wilmington, MA 01887, (978) 658-8171) where it was diagnosed and the contact was informed that the subframe needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 152,000.
My 2007 Jeep Compass was just sitting in the yard not being driven was not hot and it just caught on fire by itself the fire department had to come and assist with put in the fire out the fire chief stated from his investigation that it was electrical problem from the lights and as I said the vehicle was not being operated and the lights was not
- Pensacola, FL, USA
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The contact owns a 2007 Jeep Compass. The contact stated that while driving at various speeds, the vehicle swayed without warning. The contact noticed the front and rear cross members were rusted. The vehicle was taken to an independent mechanic where the contact was informed that the cross member was rusted and needed to be replaced. The vehicle was taken to anderson Chrysler Dodge Jeep Ram (5711 E state St, rockford, il 61108, (815) 229-2000) but was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was 137,000.
The hole frame is rusted and broke up front. Ball joints are popping and not bad. The sway bars are popping and not bad. Reading brakes but are good. But all in all frame bad rusted out and busted.
Purchased a 2007 Jeep Compass 2nd hand and found rear subframe and suspension parts is severely rusted. The vehicle clunks and hopps with every bump in the road. If you run over the reflectors while changing lanes vehicle will abruptly jerk in the direction you are going. Took it to Jeep there was a recall for this problem that expired in 2017 I don't think there should be an expiration date for a safety hazard that thousands of Jeep and or Dodge have they told me they cant help me.
The suspension on the 2007 Jeep Compass feels dangerous. Replaced struts and had other suspension work done, yet vehicle wobbles left to right when hitting bumps. Feels like it is skidding across the road. Noticable at low speeds feels unsafe at highway speeds.
Clicking noise from suspension area when driving. Vehicle only driven at slower speeds as it's vehicle my daughter drives to school. I took to mechanic and he said the frame is badly rusted and just touching it to show me the frame was breaking. Vehicle has to have the frame replaced to safely drive vehicle again. This shouldn't happen to a car of this age.
While moving, every bump or crack in road created a rattle and thud and would vibrarate though steering column. Went to repair garage and was shown rusted crossmember barely holding together. Plus sway bar broke loose from rusted area
Inspection after clunking from the front of the vehicle revealed severe rot and corrosion of the subframe with the mounting for the anti-roll bar completed broken away from the subframe. Also severe corrosion around the lower control arm mounting appeared to be close to the failure point. Took the vehicle to the Jeep dealer who stated that the 10 year extended warranty had expired and that I should not drive the vehicle due to safety concerns. Found fca internal warranty document id-14-02 for the subframe corrosion issue dated 5/19/14 which refers to fca service bulletin 23-012-14 and states that all dealer personnel are to be made aware of this bulletin. I have a receipt for other repairs from an fca dealer dated 7/28/14, 2 months after the warranty bulletin date and there was no notification given about the inspection mandated under the warranty and nothing noted on the receipt. Thus there was no way for me to know about this waranty and safety issue which I am now told has expired for my vehicle. Per dealer instruction, I called fca customer care and was also told the warranty for my vehicle had expired and my only choice was to pay for repairs myself. In scrolling through the complaints already noted in the NHTSA site, I see numerous mentions of this problem with many indicating complete subframe and suspension failure with injury only being prevented by the slow operating speed at the time of the failure. This problem is a manufacturing defect where improper materials and/or coatings were used by fca on these components. For reference my 1998 Dodge neon has no such problem after 21 years as it used galvanized coating on this critical component. Fca needs to issue a recall and pay all associated costs for this safety related issue and be liable for any injuries resulting from these failures.
While driving the car it started pulling to the left and steering wheel was shaking. There was also a pound squealing noise. Pulled vehicle to the side of the road and noticed the driver side fron tire was leaning inwards. Looked under the vehicle and noticed the sub frame had rusted through and broke.
Badly rusted engine cradle and oil pan prematurely! Fiat Chrysler would not help replace even though they know the problem exists. No accidents yet but remains unsafe to drive.
The underneatheth is rotted and there was a secret recall! because as a owner of a Jeep I ever got a letter and if you look online almost everyone with this year Jeep has the same problem
Rear driver side suspension rusted away from frame. Sub frame extremely rusted needs replaced per Jeep dealer car wanders now and rollover fear. Contacted Fiat Chrysler customer service. Deny issue is there's since out of warranty. Internal memo allowed fixing of issue until Feb 21, 2017. But since I was unaware there was a safety issue until failure happened apprx mid August 2018.
While coming to a stop, at a light in heavy rush hour traffic, upon applying the brakes felt sharp jerk in steering with a loud snap noise. Not knowing what it was when light changed and I proceeded forward aprox. 2-3ft when car came to a sudden stop jerking to the left. Immeadiately placed car in park and looked out driver side window to see front left wheel angled back aprox 35 degrees and jamed into fender well. Called tow company and police arrived to direct and divert traffic, no police report made by police because no injuries or other vehicles involved. Tow truck driver & police both stated I was fortunate, because had I been going down the road when it happend it could been very serious and/or fatal to not only me but others as well. Car towed to nearest repair shop were it was discovered that subframe assembly had actually rusted/rotted through on left front end of vehicle and broke with everything attached to it (steering linkage, left axle, tie rod, etc.) coming loose. Researched online and found there hand been a service bulletin 23-012-14 issued for front and rear crossmember corrosion and looking at other forums (ie myjeepcompass.com) and safecar.gov as well. Contacted Jeep customer service given case #34535927.had to pay to have car towed again, this time to a Jeep dealer to inspect and confirm subframe failed. When I asked why there wasn't a recall instead of just a service bulletin that nobody sees except the dealer I could not get a straight answer. Jeep did agree to cover crossmember replacement after confirmed, but not to pay for the parts that were damaged from the failure of the crossmember which came to $844.81 I had to pay. I think that would be a small price for them to pay in light of what the cost could and would have been to them for serious injuries and/or fatality related to their known defect. Now I get stuck paying for their defect.
Rear cross bar axle is defective. The wheel suspension is deteriated to the point that the wheels protrude ouward from the vehicle causing extreme wear on the inside part of the rear tires to the point of wires on radial tires are exposed. The outside part of the tires show minimum wear. Mechanics say this cross bar axle is poor quality steel or steel that wasn't cured and finished properly. The cross bar axle is literally eroding with holes occurring right through the axle itself. Fear is the car is becoming too dangerous to drive without fear that upon hitting a bump the rear wheels will spread apart and the car fall to the ground.
The contact owns a 2007 Jeep Compass. While driving various speeds, the front driver's side tire made a loud grinding noise. There were no warning indicators illuminated prior to the failure. The contact pulled the vehicle over and had it towed to westborn Chrysler Dodge Jeep Ram (23300 Michigan ave, dearborn, mi 48124, (877) 295-7806). The contact was advised that there were no recalls on the vehicle and there was a dealer bulletin for the sway bar and the crosspins, which needed to be replaced. The manufacturer was notified. The failure mileage was 200,000.
The contact owns a 2007 Jeep Compass. While driving 25 mph, the contact heard an abnormal clunking noise and discovered that the subframe and cross member were rusted. The vehicle was taken to an independent mechanic. The contact called a local dealer (hillview motors, 5309 us 30, greensburg, pa 15501), but was not diagnosed or repaired. The contact called a manufacturer and was advised to take the vehicle to a local dealer to be inspected. The failure mileage was approximately 160,000.
A D V E R T I S E M E N T S
- Cascade, WI, USA