10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
82,312 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Jeep Compass suspension problems

suspension problem

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2007 Jeep Compass Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #34

Jun 132017

Compass

  • 140,000 miles

A D V E R T I S E M E N T S

My daughter was driving and the left front cross member that had rusted and was completely corroded failed and fell on to the front driver side tire.luckily she was going slow enough and was able to control vehicle to safe stop. If she was on the highway and this happened it could have killed her as well as others.I had just purchased this vehicle on November 2016 from a auto sales company. After the fail I learned that there was a extended (10) warranty (ie X58) that warned of this problem and a fix provided by company. I was never told this information when I purchased this car that it was unsafe to drive and should has been repair before being sold to anyone or at least inspected. I was told by Chrysler rep that the vehicle is still registered in Canada and they had no idea this car was in United States so the information never followed the car. I was also told that the car make was in Sept of 2006 even though it is a 2007 on title and the warranty goes by make day so my car is 6 months out of a warranty that I did not know existed because the car is still registered in Canada. The information that this vehicle front or rear suspension could fail should have been the utter most concern for safe by the Chrysler company of Canada and not a I hope you got our letter that your car my kill you or you family at anytime from rust failure in around 10 years or so and we know it !!! as of today Chrysler has not made a decision on weather or not they intend to fix this vehicle but the fact remain there are more 2007 Jeep Compass out there that need to be warned that the Canada version of this vehicle could fail anytime I`M sure I`M not the only person who purchased a Compass from Canada plant that is now in the usa that has not been told of this problem. This why I feel there should have recalled them for repair in stead of hope you got or letter. Look at picture!

- Portland, IN, USA

problem #33

Mar 112017

Compass

  • 14,700 miles
Driving my Jeep Compass and the front end started I thought it had my rocks up in the brake system took a mechanic and he blew everything out there all that stuff and then it still came back making the thumping talking noise like when you turn turn your wheel to the right or left or when you backup and I don't know what's causing it.

- Mill City, OR, USA

problem #32

Jan 012017

Compass

  • 100,441 miles
Chrysler service bulletin number: 23-012-14 front and rear cross-member corrosion. By what I read it should be covered, but dealership told the girlfriend that it isn't... this member is rusted completely through but they have stated it is not covered. This issue has the potential to cause death if final failure causes a crash at highway speeds.

- Niles, IL, USA

problem #31

Oct 032016

Compass 4WD 4-cyl

  • miles

A D V E R T I S E M E N T S

2007 Jeep Compass. Consumer writes in regards to vehicle K-frame replacement/repairs due to corrosion- repairs were performed before consumer was notified of extended warranty for corrosion problems. The inner tie rod end and front sway bar link were replaced.

- Coraopolis, PA, USA

problem #30

Dec 022016

Compass

  • 110,629 miles
The front left side has come apart 2 times from the ball joint and a frame. Today it felt and sounded the same I took it in to a shop immediately because I did not want the front tire coming of again. The mechanic put it up on the lift and came and got me. The engine cradle is totally rotten this is were all of your front end part are held in place. The said thing is I still owe 2 more years on this Jeep what can I do!!??.

- Manlius, NY, USA

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problem #29

Apr 302016

Compass

  • 175,000 miles
When filled up with fuel, car stalls out and cuts off. I have replaced all of the bearings and car still makes a roaring noise with the axle. Upper control arms are completely damaged. Battery light continues to come on and headlight was replaced but does not stay on. Light stays on indicating vacuum hose issue. 4 wheel drive light stays on.

- Jarratt, VA, USA

problem #28

Jul 142016

Compass

  • 61,000 miles

A D V E R T I S E M E N T S

While driving, I started hearing some bumping underneath my Compass and a day later it knock and driving rough. I made it to work and immediately call tow. A day after the tow, I received a call from the repair shop and was told that my sub frame had rusted through and broke. I only had the vehicle for two tears and a few months, and still paying for it. I contacted Jeep Corp. And was told the was nothing they could do for me. My fidelity warranty states what they cover, but when I contacted them they told me that after five years they deems the bad tie rods as wear & tear. I was never told that when I purchased the service contract. If my prayers aren't heard, then I must pay $2700 out of my pocket.

- Milwaukee, WI, USA

problem #27

Feb 262016

Compass

  • 112,000 miles
I have replaced the front and back suspension. I bought this used, and I think I was not given the proper information regarding the car.

- Stony Brook, NY, USA

problem #26

Jun 122013

Compass

  • 146,000 miles
The contact owns a 2007 Jeep Compass. While driving at approximately 50 mph, the vehicle experienced acceleration failure. The vehicle accelerated when the brake pedal was depressed. It was also difficult to view the odometer. The contact stated that this was a recurring failure. The vehicle was taken to an independent mechanic for diagnostic testing. The technician was unable to find a failure. The manufacturer was not notified of the failure. The approximate failure mileage was 146,000. In addition, on September 15, 2013, the power steering failed and the check engine warning indicator illuminated. The vehicle stalled, but was able to restart. The contact stated that this was a recurring failure. The vehicle was taken to an independent mechanic for diagnostic testing. The technician stated that the control arm and bushing failed. The vehicle was repaired. The approximate failure mileage was 153,000.

- Mansfield, OH, USA

problem #25

Aug 032015

Compass

  • 110,000 miles
The contact owns a 2007 Jeep Compass. While driving 35 mph and making a right turn, the ball joint axle detached from the vehicle. The vehicle was towed to an independent mechanic. The technician diagnosed that the ball joint axle and the control arm needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 110,000.

- North Andover, MA, USA

problem #24

Aug 062015

Compass 4-cyl

  • 87,378 miles

A D V E R T I S E M E N T S

I bought this car in 2008, it is a 2007 Jeep ( 2014 or around). We had tires wearing out, and took it in for alignment and spent around $200 to fix tie rods and alignment. About a year later went in for oil change to dealer and they said my arm control in front of car ( 2) needed replacement. I get from reading on line and just that they knew that this was a possible problem, that this was a common thing. Since it is a safety issue, I am writing this to try and get this as a recall, I paid the almost $10 to fix ( my daughter, we share car) but could you look into this and see if it is occurring more then normal ( odds are it is) and what the weakness is in the control arms, and because it can so affect ones ability to control car, has to be put on a recall. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Bellingham, WA, USA

problem #23

May 312015

Compass

  • 72,000 miles
I drove for several hours when my car started sliding to the side. I stopped to check and both my back tires were angled inward and completely ruined. I took the car to a mechanic for alignment, but he could not move the parts due to an excessive amount of rust. He mentioned that the whole subframe and arms had heavy corrosion and whole and the pieces could break anytime soon and I should not be driving the car. An extended warranty is applicable to the K frame for the model of my car but Jeep will not honor the warranty on my particular vehicle. I haven't drove the car since.

- Brooklyn, NY, USA

problem #22

Jun 062014

Compass 4-cyl

  • 83,086 miles
At first my car was wearing out tires often ( 83, 068 miles) than it also started having a rough ride...thumps, clumps and clicks when you drove or turned the wheel, than the ride got rougher, it honestly gave me headaches from the noise as the wheels rolled on, ( I got tire rods, control arm and ball joint replaced in June 2014, seven months later control arm, ball joint and tie rod broke, (my wheel was dangling apart from my car) as I was transporting my son to his bus stop, 'luckily no one was injured" my car was towed to a mechanic($600), I had my car repaired and was informed the right side was in dire need for ($465). This car requires a lot of suspension work, I currently have 87,000 miles on my car now, (fairly low) my car now stalls out when I stop for a red light, it has even putted as if the gas isn't circulating to the engine, 'major issues".

- Phila, PA, USA

problem #21

Oct 012014

Compass 4WD 4-cyl

  • 59,021 miles
I had a rear left wheel bearing and hub assembly removed and replaced because of the very loud noises it produced. Then he also told me at that time, I would also need a right rear wheel bearing done, and rear brakes. I already had my front brakes replaced. In addition a tie rod replaced as well and also lower left and lower right control arms replaced. Not to mention a wheel alignment to boot because I just put on 4 new tires. Now with everything I have heard I'm worried about my ball joints, will they be next" I am afraid to drive the dumb car, I don't go for any trips or anything, I am a senior who hasn't much money but I would like to be safe. Why aren't they making Jeep do a recall on these cars" I also received in the mail a silent recall for corrosion on the cross members, now they are giving me a hard time about that as well. Please, someone help us out!

- Indian River, MI, USA

problem #20

Jun 022014

Compass

  • 82,460 miles
My vehicle, has a rough ride, traction light flashes often. I had several repairs done on my front in June 2014, (upper, lower control arms, left and right sides, rotors, brakes and tires are always needed). On February 2,2015 my left front ball joints and control arms broke and my wheel broke off, I am currently in need of more control arm and strut repair on my right side again! my vehicle clumps and has a rough ride, I am in constant fear driving this vehicle, because of the constant issues with my front end, even after its repaired.

- Philadelphia, PA, USA

problem #19

Nov 012013

Compass

  • 42,000 miles
The contact owns a 2007 Jeep Compass. The contact stated that while having the vehicle inspected, it was advised that the lower passenger side ball joint and control arm needed to be replaced. In addition, the independent mechanic diagnosed that the front end suspension needed to be repaired. The vehicle was not repaired. The contact previously had the right control arm repaired under a manufacturer recall. The manufacturer was not notified of the failure. The approximate failure mileage was 42,000. Djr

- Plattsburgh, NY, USA

problem #18

Sep 082010

Compass 4WD 4-cyl

  • 29,333 miles
Bought the car brand new in 2007. Replaced left and right control arms in 2010 and again in 2014. The car only has 60,603 miles and its on its 3rd set of control arms. I should not be going through control arms that fast. I drive less than 2 miles to work everyday. Filed a complaint with Jeep in 2010 and they paid as "good will repair". the car was not under warranty. They refused to pay for the 2014 even though its only 30,000 miles later. Control arms should be lasting longer than 30,000 miles! the car has had numerous repairs including a gas tank problem where gas poured back out at you while you pump. Clearly there is something wrong with this vehicle. The attorney general in Rhode Island has referred me to this administrative Agency. Could you please help?

- Warwick, RI, USA

problem #17

Apr 252014

Compass

  • 90,800 miles
Upon an inspection of the underneath of my 2007 Jeep Compass, it was found that my front sub frame (also known as the K frame) has serious rust issues. There is actually a section on the back side of the sub frame that has rusted out (approx. 1/2 inch by 4 inch in size). After some investigating issues with this vehicle on the internet, I found that this a common problem with this vehicle and that Jeep has not recalled this issue. I will be replacing the part because this is a major safety issue with this vehicle.

- Toronto, OH, USA

problem #16

Jul 022013

Compass 4-cyl

  • 63,000 miles
The contact owns a 2007 Jeep Compass. The contact stated while driving various speeds a clicking noise was present in the front end of the vehicle. The contact stated the failure was diagnosed and repaired by an independent mechanic who determined the right ball joint was defective and needed to be replaced. The contact notified the manufacturer of the defect. The failure mileage was 63,000.

- Mount Vernon, OH, USA

problem #15

Feb 042014

Compass 4-cyl

  • 97,000 miles
The alternator stops working after 90000 miles. You hear a big thumping sound like a tank. You do feel it but, is loud when accelerating and accelerating.

- Hillsdale, NJ, USA

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