CarComplaints.com Notes: The 2019 Cherokee is racking up engine complaints for suddenly shutting down while driving. But the problem could possibly be related to the increasingly defective 9-speed transmission which suffers from hard shifts, lurching problems, and a wiring harness defect that can cause sudden shutdowns or an unexpected shift into neutral.
10.0
really awful
Crashes / Fires:
0 / 7
Injuries / Deaths:
0 / 0
Average Mileage:
6,369 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The Cherokee suddenly and unexpectedly turns off. Luckily while standing at a red light. Was at the dealership - drove several miles without finding an issue. Today (8-5-2020) it happened again for the third time.
The uconnect system is malfunctioning when in motion. It is randomcly calling people, nav is a mess and not working, radio will switch from fm/am/sattelite stations, every thing is haphazardly messed up. I feel it very dangerous as it is so distracting. I traded the car yesterday so I would not get in an accident.
My car has stalled on me a total of 8 times. Today while at the gas station I turned my car off and had to wait in the heat for my car to reboot and come back on. I spoke with some one in the service department who told me that the recall had been taken care of and that we should not have any other problems just 1 wk and a half ago when my car was serviced. We are currently having the same problem. I'm furious! I call and call and get the run around and now am told since I have 65000 miles I may now have to cover the expenses of a new starter because of their mess up.
I have reported problems with the transmission and revving up while driving today. But I got in my Jeep went down there road to a stop sign. Then preceded to drive and the Jeep just roared and did not accelerate, I'm in the middle of the road then here comes traffic closer. The transmission is a problem. There is no fixing, every Jeep ship I go to, they don't fine nothing.
The radio cuts in and out only on fm station not on am or if your playing through bluetooth or ax cord. I seen tons of complaints all over the internet and nothing is being done about it. We are ready to take the car back. Please do recall and replace radio. When it does this you can turn volume all the way up and its not very loud. Love the car please fix thanks
My car has turned off on me several times since I bought it. It slowly starts and shuts off when I make a turn. It has shut off on me up to 4 times in less than a mile, while I have my child in the car. Also in a busy intersection. I have taken it back to dealer several times and they say it is due to low oil and they add it and send me on my way. This issue continues and is a huge inconvenience. 04/10 was the last time it happened, I took it in and they changed my oil again.
Every time I don't get an oil change right away, my car will stall in the middle of the road at random times with no warning. I have been with my two young children in the car when this has happened several times, it's extremely unsafe and I am so tired of this issue. I've spoke with the dealership and they said all Jeep Cherokee's are like this, as if it is normal. We are lucky we haven't gotten into a crash due to this. This is just ridiculous and I'm looking into doing a buy back for this car. Can't trust Jeep now.
I am having similar issues that other people are having. No acceleration, vehicle stalling, the car revving over 4-5K rpms stopped and foot on brake, radio issues. What I am trying to find out is how can I get fca to buy back this lemon. Also I would like some data of how many people have filled a complaint. I want to used this info and give it to the national center for dispute settlement
2 weeks after I purchased vehicle as I was backing out of my garage it made a horrible screeching noise like iron scrapping against concrete. It continued doing that and I took it to the service department and they told me it was the ceramic brakes. It continued and had to keep taking it into shop finally they replaced the pads and rotors I picked it up on a Friday and Sunday it did the same thing. So took it back as of 02/27/20 it still makes the same sound and sometimes it will brake and the car jerks real bad. Also it rolls about half a turn of the front tire when I have put it in park with foot on brake turn it off and take my foot of the brake. I have recorded the noise it makes and videoed the tires rolling. This happens randomly the last time it made the noise and braked was 02-12-20. But it dose it so often that I gave up recording the noise. Including other dates that it has happened the first time was 2 weeks after I bought the car in 07/03/19. Other dates 11-25-19,12-17-19,12-22-19-twice that day 01-04-20,01-09-20,01-10-20,01/13/20,01/15/20,01/31/20,02/12/20 those are the ones I have jotted down dose not included the recorded ones. Sometimes when I back up and put car in drive and take my foot off brake it will roll before I even step on the gas.
Rented a vehicle from enterprise a Jeep Cherokee 2019 with only 18,620 miles. Driving North from fort lauderdale to daytona. After 3hrs on the road the car had an engine explosion. Another vehicle in front of me starts signaling me an tells me the car was on fire. I immediately pulled over and get off the car, saw live flame going under the hood. Pulled all my belongings out and in matter of minutes the whole vehicle was burned.
Previously, I reported issues with oil consumption, which eventually required an engine replacement. I now have an issue with steering wheel, feels like it is trying to correct itself when driving regular streets and highway with no issues of alignment, tires, etc. Appt with napleton's arlington heights on 1/23/2020 did not mention anything that was done to look for issue, other than recall software update of 18va9182, which they said would solve the problem. However, the problem persists. In addition, I just received a safety recall notice from fca, stating that when I had taken my vehicle in for recall #18V739, that my vehicle was not properly inspected and the recall was closed. I told the dealership this was done completed and they said they would do the update, however, they had not completed the correct one, and the problem with steering still persists. I am worried this issue is a safety concern, and would like to be contacted to have this problem addressed.
Vehicle shutting off completely prior to a stop sign. Attempts X 3 to restart vehicle, acts sluggish taken to auto parts tested by machine. Battery ok alternator ok starter ok help only problems !!!
2019 Jeep Cherokee latitude. First bought the car the head lights and tail lights were dead. Took it into the dealer to have it repaired, took it into the dealer for a tramission recall. Randomly driving down a major highway a vehicle just shuts off in the middle of in the middle of the road and wouldn't start back up for a few minutes while I was stuck in the middle of the highway. Called dealer. Radio randomly doesn't work correctly either stays running when the keys turned off car and keys taken out, radio randomly shuts off
Truck cuts off when I make turns or if I stop at a stop light. When you try to start the truck back up it hesitates and when it does start back up it stutters. While driving on the highway the truck all of a sudden while flash a low oil light and say low oil pressure and I just had my oil changed at the dealership. Now it won't pick up speed past 10 and a message is popping up that says check something electrical. I can't even drive the truck because I'm afraid I'm going to cause an accident. I was driving home today from work and barely made it. My check engine light isn't even on. But it's not shifting gears it idiles up and just stays stuck I have to take my foot of the gas to try make it change while driving on the city streets. Arkansas has a lot of hills and I have to go up one to get home and I almost didn't make it up the hill in traffic because the truck started stuttering and the oil warnings started flashing.
I just purchased this vehicle 3 days ago with 17,600 miles., I have been experiencing the vehicle cut off when at a stopped position even if the gears are in drive. Today I attempted to turn on the vehicle but showed no sign of power, I waitied and tried again. Once I got the vehicle to run the check engine light came on. I do know there was a recall for this exact same issue and my vehicle seems to not have been repaired.
2019 Jeep Cherokee and just stops when driving and sometimes a hard stop and jerk.brakes does the same but slide.my car is at dealership and they say it's just the battery but I don't think so.also my car will be on but it's tell E to start car and it makes a humming noise while driving.
Everytime I slowed down my Jeep would cut off. I figured out I could get it to restart in neutral as I'm finding somewhere to coast off road, but would have to put in park to shift back to drive. I made it to dealer and they said it very common problem and hopefully a recall will be soon because they dont know how to fix the problem. The problem seems to be the Jeep using oil and then the engine starts shutting down to protect further damage. They filled with oil and it ran fine.. the dealers temporary solution is to do a oil consumption test to turn into mopar. So I have to have them check the oil every 1000 miles. The first 1000 it used very little and they said go ahead and try another 1000 and come back. I made it to about 500 miles and now my Jeep will not start. Thankfully it is in my driveway and I didn't break down on the street again. I'm going to top off the oil and see if that does anything. I'm afraid of another problem because it's not making any noise when I try starting. Also, February 2019 I did get the recall fixed (power control module) from the dealer. So when I went back for this issue they told me I'd have to pay them $130 for them to even take a look. I was surprised to be treated like this with a brand new vehicle so I went to the dealer in the next county and they told me about the oil consumption problem and didn't charge me! another thing is the screen/instrument panel has went out a few times. Once the original dealer reset it, but it still goes out sometimes or it gets stuck on the dial/keypad screen. Bottom line: Now my 2019 Jeep is stuck in my driveway and there doesn't seem to be any solution.
When first starting the SUV the entertainment system will sometimes keep restarting or while using android auto or apple play the system freaks out and while driving and restarts or not work at all until I restart the truck. Also having issues with my soundsystem unpaid extra for....
When driving down either smooth or roads that are much more bumpy then average there is this loud noise that sounds like something is loose when I drive with my panoramic roof closed, if it's open you can't seem to hear it. I'm afford it's going to lead into a huge problem of either leaking or breaking...
A D V E R T I S E M E N T S
- Miramar, FL, USA