CarComplaints.com Notes: The 2019 Cherokee is racking up engine complaints for suddenly shutting down while driving. But the problem could possibly be related to the increasingly defective 9-speed transmission which suffers from hard shifts, lurching problems, and a wiring harness defect that can cause sudden shutdowns or an unexpected shift into neutral.
10.0
really awful
Crashes / Fires:
0 / 6
Injuries / Deaths:
0 / 0
Average Mileage:
7,058 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving, the Jeep suddenly loses all power and shuts down. This is extremely dangerous as it seems to happen at random. So far only on side streets, but what if I was in the middle of an intersection? The manufacturer knows this is an issue with the model year and make, complaints litter the internet. They have not issued a recall, I suppose someone needs to die first.
UNKNOWN The radio fades in and out. Happens only some of the time but if it is going to happen it happens right away or it doesn't happen at all. It sounds to me like the wiring is faulty. I checked the uconnect website and it says my software is up to date. I have seen this same complaint all over the internet. My sister-in-law has the exact same problem. Jeep refuses to take responsibility or really figured out the issue so that it can be fixed. There has to be something they can do. It is maddening and really sounds like it could be something applied to the lemon law.
The start/stop function frequently failed and the car struggled to start up. Took it to the dealership and they said it just needed a software update. The software update did not fix the issue and my car failed to turn back on at a traffic light once it turned green. I did some research on the issue and found MANY other 2019 cherokee owners have had the same issue and those people all said there was a dead spot on the starter. Took my car back to the dealership's service department and was told I needed a new starter. It's a just barely 2 year old vehicle. It should not need a new starter already. And the issue started in 2020 but got significantly worse this year. It puts people's safety at risk. Some have even said the start/stop feature shut the car off mid turn. I'm in a rental car right now until the car is fixed.
Going from park to reverse the vehicle Reverse starts flashing and driving forward. This happened to me in January 2021 and March 2021. During parallel parking the breaks also decide to turn on. Driving slow in a parking lot the engine has turned itself off. It has done this indefinitely while Driving where the engine light turns on. Shifting from drive to park has also caused the vehicle to reverse. Shifting from park to drive has caused the D to blink and start reversing. The car is hard in steering at times and the radio and Ac have random turned themselves on while I-??m driving without me doing it. Since the computer is recalled I do believe these issues mean the vehicle has a transmission issue. It cannot calibrate what gear it-??s in properly.
- Fresno, CA, USA
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There is a stall when driving. A lot of the time when you stop and go it stalls for a second before it goes. It also happens when I am driving. If I am pressing on the gas it will stall as well. It has almost caused me to have an accident when it does the stall.
My 2019 Jeep Cherokee stalled at a red light, stalled inside a car wash (brake light on) unable to move. Then twice this week stalled at stop sign battery light came on. Battery is perfectly clean all connections are tight.
For the past 4 days, my vehicle stalls while driving without warning. It happens each time while decelerating, but still in motion. There are/were recalls on the exact year and engine models as my vehicle, but according to my VIN, mine is not included so I am filing a report. It is a 2019 2.4L and stalls when in motion.
My 2019 Jeep Cherokee with the 2.4L has repeatedly stalled while driving since purchasing 4 months ago. Upon doing research, I see there's been many recalls on similar vehicles with the same engine and year as mine, however mine is not covered. Considering my vehicle is also stalling while driving and decelerating, I am filing a complaint to broaden the recall to include more vins. On four separate occasions, my vehicle stalled while driving when slowing down but still in motion. It will not stay running for the past week when decelerating.
Slowing to a stop light and vehicle stalled out losing all power. The vehicle has already had the recalls associated completed and had a recent oils change. The day after the recalls, the car stalled again before coming to a full stop. Twice it was on a highway, once in a driveway, once in an intersection coming off a bridge. Twice in motion others were at a stop. I lost count and the issue is inconsistent. Most recent 1/24/21
While driving, my rear hatch warning came on, I pulled over to realize that the latch would not lock, causing my lights to stay on, causing a cold environment for my 9 months old baby, with the door not being able to seal. With this broken, also disables my remote start, voiding any anti theft abilities.
While driving, my car will randomly shut off completely. There is a dinging noise and a quick flash of the battery light and then it says the press brake and push start. I can not accelerate but can brake. As soon as I'm completely stopped, the steering locks and it struggles to start again. It is random and has happened more than once in a row. It happened 4 months ago and the service department said the battery failed and replaced the battery, but it happened again a week again while I was turning. After I restarted it, it did it like 15 seconds later. Then two days after that it shut off randomly while I was driving 35-40 mph down a straight road. I've taken it in again and this time they can't find anything wrong with it. Battery was fine, no codes. Even the software that got updated because of the recall (stalling while driving) was fine. I've seen people say that the oil level can cause it to stall, but my oil was at 60% at the time it started happening. It's not safe that the car randomly shuts off without notice, while driving on a road or highway. That can cause a serious accident if it happens at the wrong time.
6 times in the last week, my car has shut off mid drive. As I am driving, my car will ding, my battery light will flash on and then my car will completely shut down within 3-5 seconds. I will have to turn my key to off, wait a minute and restart. I will have to pump the gas pedal and my car will sputter before it turns over and starts back up. Under normal circumstances, I do not have any engine lights displayed on my screen for attention and everything runs smoothly. I have also checked my battery on the screen display as I drive and it is always between 14.2-14.4V. During these shuts, my car is going under 30 miles per hour, but has happened as I am turning and going straight. Most recently (this morning), I was driving straight (had just pulled out of my parking spot at my apartment) and my battery light turned on and my car locked. The steering wheel and pedals were unusable, but my engine remained on. I checked my battery during this and it says it was at 12.2V. I had to shut my car off, pump the gas to turn the engine over and my battery displayed as back at 14.4V. This happened 3 more times before I was out of my apartment complex (every 50 feet or so) and I turned around and parked again. I had my car hooked up to diagnostics machine after it began the first shut downs, but it returned with no error codes and my battery tested fine and all the wires were secure. I called my Jeep dealership and they stated I am outside my warranty (by 800 miles), so I would have to pay for the fix. This is clearly a defect with my car. I can see through online research that many other Jeep Cherokee owners are having these exact issues and Jeep is giving them the runaround. I also see there are some recalls for Jeep pertinent to this concern, however my particular car is not included. This is very dangerous as my son was in my car for all occurrences + I have a 30 min commute.
While driving East on interstate 70, I had a blowout. After looking at the remaining tires, it seemed that they were all pretty worn - if they have the minimum 2/32 tread remaining, they barely do. I feel that a proper safety inspection was completed before enterprise car rental on 37th street North in wichita, Kansas sent me away in the vehicle.
Bought car in 1/20 with 2.4L tigershark engine. Using excessive amount of oil; garage did not diagnose and car is now at Jeep dealer. We had oil changes completed as required and still had to add oil between changes. At the last garage visit they had to add 2.5 quarts of oil. No oil light came on at any time. When car started running rough and wanted to stall we took immediately to garage. They say we need a rebuilt or new engine because of the oil consumption. We are working seniors with only one vehicle! a $3,000 bill is ridiculous especially since we found that this engine has had the same problem since 2012!
A D V E R T I S E M E N T S
- Denver, CO, USA