CarComplaints.com Notes: The 2019 Cherokee is racking up engine complaints for suddenly shutting down while driving. But the problem could possibly be related to the increasingly defective 9-speed transmission which suffers from hard shifts, lurching problems, and a wiring harness defect that can cause sudden shutdowns or an unexpected shift into neutral.
10.0
really awful
Crashes / Fires:
0 / 7
Injuries / Deaths:
0 / 0
Average Mileage:
6,369 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Radio functions are not working which includes GPS, general radio functions such as stations and volume, Bluetooth functions that interfere with basic safety and communications. Almost all functions of this car flow through the radio.
Has similar defect as Jeep Grand Cherokee recall X81. Jeep refuses to admit the issue and is trying to charge customer $3500 to fix the issue. Leather is separating from dash.
2019 jeep Cherokee- check engine light came on at 62,000 miles - reading said it was a 'cylinder 1 misfire' - long story short, I need a whole new engine. Coolant is leaking into the cylinder and throughout the engine with scoring, etc.
On 6/13/23, i stopped to call my husband and suddenly the UConnect went crazy - calling my husband, hanging up and calling again, hanging up, calling again. I tried to turn the unit off - would not turn off. I drove to my local Jeep dealership and had Michael in service come out and look at my car/unit and the way it was going crazy. I tried to turn it off in from of him and it would not turn off. I touched the screen to see what would happen when I touched CLIMATE and it was going crazy also, my a/c was going on and off, the fan speed was going from high to low, and back again. I hit the button for navigation and it was bouncing all over the place. Having the screen constantly jumping from one to another, and constantly calling and hanging up with my husband is a safety hazard and I personally think that a recall should be done on the UConnect system in Jeeps.
November of 2022 my husband and I were traveling to visit his sister and tried to use the navigation system. It would not work, kept flipping back to the radio. When we tried to plug in our iphone and use car play to use Google Maps, the screen really went crazy, going back and forth between iheart radio and saved channels there and the maps and radio - making the navigation system and screen worthless.
- Tifton, GA, USA
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I was driving to work and was stopped at a red light on a very busy road. The emergency brake engaged and then my car shut off. I sat around 10 minutes before it would restart. My brakes locked up and it wouldn-??t let me do anything. I couldn-??t even use my four ways. I was very scared that I was going to get hit because it just shut down on a very busy road. The throttle control warning light also came on and shut off after about 10 minutes. After work, I went to start my car and my battery was dead. I had to jumpstart myself to get myself home. My car doesn-??t drive the same and seems like it is lagging. The problem has not been reproduced by the dealer. So far the dealership is the only people to look at the car and still cannot figure out what is wrong. This is the first time that my car has shut down while driving it but the dead battery has been an issue for a few months now and the dealership can-??t figure that out.
As I was turning at an intersection, my battery light quickly flashed and the car stalled. This has happened 3 times in the past week. This is an obvious safety risk as the car would not move until I restarted it. I have read multiple issues of this occurring recently to other models of Jeep Cherokees
When I stop at a red light the engine goes silent, like it should, but three time in the past few weeks the car has completely died and not restarted as it was supposed to.
The Jeep stalled when I went from a stop to starting after stopping for traffic, three times in the last week. It wouldn-??t restart for 10mins. The last time it happened
I took my car to the dealership for a recall on 05/01/2023, On May 2nd, I noticed the vehicle would randomly stall, and the battery light will come on, It did on a major freeway, I have the car towed to a local shop and after an extensive diagnostic, they told me, it was something with the TCM re-programmed or software issues, Now I'm afraid to drive because due to the defect, On Tuesday I schedule a service appointment to have them look into, I can still drive the car, however The stall still occur ramdomly
The car will start, drive for a minute or two and then the battery warning light flashes and the car completely stalls out and dies. This has now happened 3 times. Back in I believe January it happened and I replaced the battery, but then was told that the battery I replaced was actually still good (it had only been a year old). It then happened yesterday and then again today. I have taken it into the dealership and it is apparently still related to the oil consumption being way higher then it should be (which I was under the impression was fixed 2 years ago when I took the car in for it stalling out). This car is incredibly unsafe. It is unacceptable that it just turns off in the middle of the road when I am transporting my children. Ridiculous to be stuck with a car that has ongoing issues of this nature. The car is still a thousand miles from being due for a regular oil change and the dealership said it was completely out of oil when they looked today.
In the past 6 months I have had issues with my oil becoming completely empty in between oil changes. I get my oil changed regularly by the same company in our small town. One day I pulled up because my oil light had come on and I had almost 2000 miles until the next oil change. On the next oil change it did it and they came back and said that it was completely dry again. I had been stopping by them and having them checking the level once a week. Each time the oil level was down a little more each time. Then after a short trip out of town over the weekend I took it in that Monday and again it was dry. I have reported it to the dealership and never got a call back regarding it. I check online and noticed that there are a lot of complaints about the same issues. This seems to be an issue that Jeep is failing to recognize.
Failure Date: 03/06/2023 and before this date. The stereo was replaced and it had two recalls and my car vin was one recalled the recall was fixed but it-??s been two years so the warranty out but same issue that was never fixed. I purchased my Jeep in 10/2018 and I have reported numerous times that my car stalls while driving on freeway or street I was told it was because it-??s low on oil But all my warning lights come on and then the emergency brake comes on the the jeep stops and car won-??t start. I took it to the local dealership in March and the technician did not find anything wrong. They replaced battery and the same day I got it back the car died.The problem still persists they had my car for two weeks, I got the car back on April 11, 2023 and April 12,2023 stalled again and lights come on and off. My lights or windshield wipers turns off and on by itself while parked, the techs say they can-??t find anything wrong.Most recently since my vehicle has been stalling out while driving and the sterring wheel is locking up and the battery light comes on. This issue is now becoming very consistent and happening every day. The vehicle has stalled out on me in the past week numerous times in traffic. My engine light is on, auto start and stop system is unavailable and electronic stability control system is offline. I have report the development to my local dealership and they cannot correct the problem.This is a major problem and based on the research that I have done, alot of the Jeep Cherokees have this issue. This jeep is VERY UNSAFE AND IM AFRAID I WILL GET HIT IN THE BACK. Please explain to me how a jeep dealership can-??t fix my car? My car is a lemon that I paid 26,000 dollars for
My Jeep has been in the shop 5 times in the last 6 months. The engine stalls out and the engine makes a knocking sound. This morning, 12/20/22, I was driving to work and went to slow down for a red light and the emergency break engaged and the Jeep stalled out. I was almost rear ended and could have been injured. Now the Jeep is dinging and the indicator light is flashing saying" service park break".. the dealership I bought my car from refuses to assist me anymore and I am at a loss.
This vehicle equipped with turbocharge. On 3 different occasions vehicle stalled instead of accelerating while pulling out into traffic from a stopped position. Message appeared saying "Service electronic throttle". Also, ESS symbol came on in red where warning symbols appear at the same time.Later, that went off and electrical symbol came on, looks like lightning bolt. Engine did restart itself after about 20 seconds, with vehicle shuddering rather violently. This could have caused a serious accident.
My car shut off in the middle of transit. After multiple attempts to restart the car, and -??jump the battery-?? with car cables, it was unsuccessful in starting the car. The car was towed to a dealership, and it was determined that a battery was needed. After picking up the car and driving off the lot, I noticed that 1) a dashboard indicator light (-??service shifter-??) was on-?"and would not go off, 2) I have lost access to my back up camera, 3) All of my gear shift lights are on, and will not go off. My car is unsafe to drive because: (A) I do not have visibility of my digital speedometer, making it difficult to concentrate on driving and taking the time to attempt/be accurate with the analog needles hinders concentration and focus on driving within the speed limits. (B) My back up camera is disabled, making it near impossible to determine proper parking distances from other vehicles, and oncoming traffic, and individuals. (C) It is impossible to know what gear I am in because all of the lights on the gear shift are on. This poses a serious danger while attempting to properly navigate the vehicle in any direction.
When stop/start feature is active and I have come to a stop typically engine turns off and back on within a few seconds. Lately if I do not take foot off break in time it will stall. After stall I am able to restart car.
6/15/2020 24793 miles, while driving battery light came on jeep stalled. Started back up and while accelerating battery light came again and stalled. Took to Jeep dealership, they said batter had low charge. 6/3/21 31567 miles start/stop light came on. Tech found nothing 8/25/21 33881 miles check engine light came on Electronic throttle body control system replaced by Jeep, had to pay out of pocket !!! 10/27/21 35278 miles while slowing down door chime went off battery light came on and Jeep stalled. Tried starting back up it was hesitating finally started would happen randomly. Tech not able to duplicate 6/29/22 40866 miles Vehicle does not accelerate at all different speeds, same issues as before, Jeep relearned ETC Under warranty from 8/2021 replacement. 7/5/22 40959 miles while driving vehicle does not accelerate properly gas peddle to the floor speed does not go up but rpm-??s at 4000, has to pull over several times and restart vehicle. Jeep could not duplicate 9/16/22 43500 miles vehicle was not accelerating would not go over 40, rpm-??s going over 4000, making loud engine sounds, stabilization light came on along with message 4wd not in service. Jeep said they couldn-??t duplicate issue. Will hold overnight. Still awaiting answer. This is a major safety issue, putting me or whoever is driving along with passengers at risk, if vehicle isn-??t accelerating not able to go on highways, driving is limited due to not knowing what to expect. Driving through intersections very risky, have to make sure no one is anywhere near to being close because I don-??t know if I will get out of the way On time! Jeep dealership aware of the issue, since they replaced throttle body in 8/2021. But I believe all of the symptoms from the beginning are all linked to this issue. Stalling is a major safety issue. I bought a new car for safety reasons, to be reliable on a new car. Unfortunately I am not safe nor do I feel this car is reliable!
Every time I come to a red light or a stop sign and apply pressure to the break the voltage of the battery goes down. The vehicle cuts off and it will not start back up. I can be in a traffic jam and apply pressure to the brake and the vehicle will cut off leaving me in the middle of traffic. It will not start back up.
A D V E R T I S E M E N T S
- Bronxville, NY, USA