CarComplaints.com Notes: The 2019 Cherokee is racking up engine complaints for suddenly shutting down while driving. But the problem could possibly be related to the increasingly defective 9-speed transmission which suffers from hard shifts, lurching problems, and a wiring harness defect that can cause sudden shutdowns or an unexpected shift into neutral.

10.0

really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
9,342 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2019 Jeep Cherokee electrical problems

electrical problem

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2019 Jeep Cherokee Owner Comments (Page 13 of 13)

« Read the previous 20 complaints

problem #12

Sep 162018

Cherokee

  • 6,000 miles

A D V E R T I S E M E N T S

I leased a 2019 Jeep Cherokee on May 23,2018. On four occasions since that time, the car's battery light comes on and the car stalls out. The incidents have happened while in motion when slowing down (less than 10 miles per hour) the car was in a Jeep dealership for several days this month, but they were unable to determine the cause of the problem. The problem happened again today, September 16th. A review of internet sites reveals other customers are experiencing the same problem with no resolution from Jeep. I consider this problem to be a safety issue, and certainly one that should not be happening with a new car.

- Westfield, NJ, USA

problem #11

Sep 052018

Cherokee

  • 1,500 miles
Vehicle battery died while driving. Has happened 3 times. Happens at low speeds. Power steering is turned off and you must turn car off and turn back on. Very danergous because you can't turn your steering wheel when it is dying so easily could be hit.

- Hurricane, WV, USA

problem #10

Sep 042018

Cherokee 4-cyl

  • 585 miles
I was stopped at a red light, waiting to turn right as I yielded to other traffic. I was slowly moving forward when my battery light flashed and my car stalled out and started rolling backward. I was in a lot of traffic, so I had to put my flashers on. A man offered to push me to the side of the road. I had already turned off my car, but decided to try turning it back on. It restarted fine; and started driving again. This could have been extremely dangerous if I had been driving at any higher of a speed. I only have 585 miles on this vehicle. I have read other people having the same exact issues and have taken them to dealerships with no solution.

- Jonesboro, AR, USA

problem #9

Jun 152018

Cherokee

  • 500 miles

A D V E R T I S E M E N T S

The vehicle's infotainment system started to intensly malfunction while the vehicle was stationary. Multiple functions started to malfunction simultaneously including the radio, air conditioning, and windshield wipers. The infotainment system would also randomly turn off and turn back on. After turning the vehicle off to see if that would fix the problem, the vehicle continued to experience multiple malfunctions. The vehicle then started to move and the same issues were still occuring. This incident happened on a city street and a highway.

- Bend, OR, USA

problem #8

Aug 272018

Cherokee

  • 3,500 miles
The car stalls while driving for no apparent reason. The engine turns off and there is no power on the dashboard. This will happen regardless of oil levels, even though the car has always had the proper oil level. It takes about 5 minutes to turn on again when you are in the middle of the street/freeway with traffic behind. The dealership was unable to find a problem, but it keeps happening on a daily basis.

- Covina, CA, USA

problem #7

Aug 212018

Cherokee

  • 3,456 miles
The auto start/stop feature kicks in as normal, however the car does not start back after doing so. This does not happen every time but happens often enough to cause issues, like in traffic, and on slops. The brakes lock up, and I have more than once started rolling backwards. All gears flash on the display, and I must cycle the key to fix the issue. Possibly related to the underlying issue, but not the start/stop feature, if the car is in neutral for any period of time, such as when being pulled through a car wash, the exact same thing happens. When I try to shift back into drive to pull out of the car wash, the D flashes on the display, nothing happens, no matter how much time I spend trying to get it to register, which honestly isn't much, I have to get out of the car wash quickly, nothing happens. I'm left once again having to cycle the key and restart the vehicle. Every single time after the issue happens when the vehicle has been in neutral, the start stop issue occurs on the first instance of it being engaged. The dealership doesn't seem to care, wouldn't even take a copy of my video, and are putting so many miles on my brand new vehicle to "replicate" the issue. This has been happening since early July, and Jeep nor Chrysler seems to have any answers as they've "never seen this before".

- Lexington, KY, USA

problem #6

Aug 062018

Cherokee

  • 1,500 miles

A D V E R T I S E M E N T S

In the las 3 weeks the Jeep 2019 Cherokee latitude plus when I was driving shut off while I was 5 miles per hours this is not safe at all, I took it to the dealer and they said is anything wrong with the car, but I am scare to drive the brand new car on the freeway, right now the car is again at the dealer

- Lakewood, WA, USA

problem #5

Aug 122018

Cherokee

  • 1,600 miles
Purchased 2019 Jeep Cherokee latitude 4X4 2.4L engine on May 12th. Only have 1,700 miles and it has stalled on me on three occasions not due to the ess. June 2018: -1st: While entering the freeway during rush hour it stalled, causing me to coast to a stop on the side, put it in park, and restart it. Almost caused an accident. Two weeks later: -2nd: Coasting to a stop sign, stalled, coasted to stop, put in park, restarted. August 2018: Today: Coasted to stop sign, stalled, restarted. It has been to the dealer twice already since I purchased in may, they cannot figure it out and I'm not alone, please see this article: Https://www.cargurus.com/cars/discussion-T77882_ds917392 this is a huge safety concern as I'm nervous it will happen while on freeway, all three times the battery light came on as well as the charging icon. Dealer has no idea what is causing this and I'm paying $457 for a brand new vehicle that is unsafe.

- Roseville, CA, USA

problem #4

Jun 142018

Cherokee

  • 300 miles
I bought this car brand new and not even a week later it was throwing every single code possible. Tried to drive it to the dealership but it died 17 times including in the middle of traffic.. every warning light was on saying service something different everytime. After having it towed to the dealership with exactly 300 miles on it they printed a sheet with 35+ codes that the car was showing. Its been over a week and after checking in they said they have no idea how/if it can be fixed. At this point even if it can be fixed whats to say it won't happen again. Its a serious safety issue!!

- Waco, TX, USA

problem #3

Jun 132018

Cherokee

  • 4,500 miles
I have had several issues with this car it started out with when I went to go change the radio on the touch screen the screen was so hot it burnt my finger. I made an appointment with jls Jeep and they said there were a lot of radio codes coming up so they were going to replace it. After the radio is replaced my car then decided to was now going to shut off on me while I was driving at speeds 55mph. The D on the shifter started flashing and then the screen above the steering wheel started flashing saying put the car in park and turn it off. During this time I could no longer use the gas pedal and had little control over the steering wheel for it was stiff almost as if the car just locked up. Since I was on a highway where the speed limit is 55mph I was very lucky that another car did not his me since there was literally nothing I could do until the car came to a complete stop and then I had to put it in park and turn it on and off again.

- Marysville, CA, USA

problem #2

May 232018

Cherokee

  • 200 miles
Vehicle locked up after stepping on brake at stop light. Dash lights started blinking off and on.

- Geary, OK, USA

problem #1

Apr 272018

Cherokee

  • 1,000 miles
The radio will suddenly go out and multi-colored lines will appear on the left side of the screen. Sometimes the music will continue to play other times it will not. It seems to be effecting the running lights only on one side. The time frame when it goes out and comes back on varies, anywhere from a few seconds or until I shut the vehicle off and turn it back on.

- Bloomfield Hills, MI, USA

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