CarComplaints.com Notes: The 2019 Cherokee is racking up engine complaints for suddenly shutting down while driving. But the problem could possibly be related to the increasingly defective 9-speed transmission which suffers from hard shifts, lurching problems, and a wiring harness defect that can cause sudden shutdowns or an unexpected shift into neutral.

10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
9,785 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2019 Jeep Cherokee drivetrain problems

drivetrain problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2019 Jeep Cherokee:

Unsubscribe any time. We don't sell/share your email.

2019 Jeep Cherokee Owner Comments (Page 12 of 13)

« Read the previous 20 complaints

problem #30

Sep 282018

Cherokee

  • 75 miles

A D V E R T I S E M E N T S

I leaned my 2019 Jeep Cherokee back in September 2018. A week after leasing it I was slowing down to come to a stop sign and it beeped at me and all the power shut off in the Jeep. I tried to hit the start button nothing. I put it in park after fighting with it to go into park and tried the start button again. Nothing. So I waited 2 minutes and tried again it turned back on and was fine for the rest of the drive. January 24 2019 I was pulling out of the parking garage at work and after 4 minutes of it being on it shut off mid driving. Same thing happened it beeped and all power shut off. I put it in park and hit the start button. Nothing. Waiting 2 minutes tried again turned on made it all the way home. Also when I turn either way it beeps as of a door is open. No door is open check repeatedly. When I go over a speed bump it sounds like something is grinding in the back end I have to come to a complete stop and start again after the bump or the Jeep will not move. The radio will randomly make a very loud static noise that is ear piercing for a second the it will be fine or it will restart the radio it's different everytime it happens.

- Bethel Park, PA, USA

problem #29

Jan 142019

Cherokee

  • 2,400 miles
My 2019 Jeep Cherokee loses power and will not accelerate. The first time it happened there was only 2400 miles on it. It slowed by itself and when the gas was pressed it just kept slowing and the rpms revved to 5000 and it would not go anywhere. Had to put in park and then back in drive and it only crept at 15mph until I got home. Towed it to dealer and could not duplicate. Ran fine for awhile. Now there is 3300 miles and it is doing it again. This time it stalled and a light said could not shift. It was in the automatic mode not manual shift. Lost brakes and steering and drifted into my yard. Came to a stop close to my house. Waited a few hours and it ran fine. A day later I was making a left turn and it stopped in the next lane. I hit the gas and nothing then it took off like a rabbit jumping and pulsing. I almost got hit by a dually with a cow trailer. Got home and parked it. Called dealer and they stated to have it towed and would look at it in a few days. I called Jeep to have it towed and they refused saying that I could not go to the dealer where I bought it but had to go to the one a few miles from my house. I ended up using my personal car insurance to have it towed. The difference in miles was 6. why would they not tow it another 6 miles" it should be customer preference within reason. No duplication at dealer. Went to work and it ran fine. It only seems to do it in the rain or if it is wet. However today it was raining and it ran fine. It is frustrating since the dealer can not duplicate. Why did I buy a car that I am scared of driving" a new car should be safe and reliable. I cannot travel to my doctor who is 5 hours away. I am afraid to go around the corner. I never know if I am going to stall or lose power. It is dangerous and uncalled for. Something needs to be done. I will not own another Jeep product. $34000 for a crap car.

- Bristol, VA, USA

problem #28

Jan 152019

Cherokee

  • 8,300 miles
My Jeep has 8300 miles on it and I was driving 45 mph and a warning came on the info screen as well as a ding sound, shifter service? I looked and all the lights were lit on the shifter (dnr =-) I drove it to the dealer and they had me turn it off and then back on and it went away and setup appointment for the next morning to do a update? well that was done and they said it still needed replaced(shifter) waiting on parts, was told it was safe to drive. 3 times now once while backing it did it again, the other 2 times I was driving on level pavement. I am worried about the fact this is a switch controlled not a shifter with mech device that changes gears. Is it safe to drive??

- Augusta, GA, USA

problem #27

Jan 182019

Cherokee

  • 2,000 miles

A D V E R T I S E M E N T S

The contact owns a 2019 Jeep Cherokee. While driving at low speeds, the vehicle stalled and restarted and all the warning indicators illuminated on the instrument panel. The contact mentioned that when the accelerator pedal was depressed, the vehicle revved, but did not accelerate. The contact also mentioned that the steering wheel seized. The vehicle was currently at akins Ford (220 w may St, winder, ga 30680, (770) 867-9136) for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was 2,000.

- Winder, CA, USA

problem #26

Jan 182019

Cherokee 4-cyl

  • 3,300 miles
Vehicle stalls when driving at any speed. Extremely dangerous.

- Destrehan, LA, USA

Search CarComplaints.com for these popular complaint phrases...

problem #25

Jan 082019

Cherokee

  • 3,100 miles
Brand new Jeep Cherokee latitude plus 4X4 V6 9 speed,3,100 miles. The Cherokee has a grinding noise going over speed bumps in the back of the car. Sounds like gears aren't meshing properly. I have to turn off the traction control every time I go over a speed bump to correct the issue. Rpms get super high before the Jeep decides to change gears and kick up. The other issue is the car lurches forward when I brake coming to a stop. Not always but enough to make me weary in parking lots. Mostly drive in the city.

- Phoenix, AZ, USA

problem #24

Jan 042019

Cherokee

  • 500 miles

A D V E R T I S E M E N T S

This reports documents a second instance of power failure. On Friday, Jan 4 faii was driving on interstate hwy 287. The dashboard went dark at first and then started flickering. Car then stalled while driving. The gas pedal no longer worked. The power steering failed. I coasted to the shoulder. When in park the dashboard came back on with battery, engine light, and P with circle and exclamation mark. A message came on display to service transmission. I had to be towed to the car dealership. At the dealership I was told the repair work wouldn't start until Monday. On Monday afternoon, I was told the battery connection was poor and they ordered a part. I also received a recall email that states the transmission needs to be fixed. I feel this vehicle is life threatening at this point. Many Cherokee have received 5 recalls and I only have one. Please look into the Cherokee limited 4 X 4.

- Somerset, NJ, USA

problem #23

Jan 012019

Cherokee

  • 1,646 miles
This is the third time we have had an issue with my wife's Jeep. 2019 Jeep Cherokee limited. First issue was just over a thousand miles, spent almost a month in the garage. Going down the interstate at high speeds the car shuts down and you lose all power steering, the brake pedal gets hard, etc. You lose all lights in the dash, all power going up hills, have to stop completely and restart in order to go anywhere. Serious safety issue as reported to Jeep multiple times now and they have said is fixed. We have requested they swap out our vehicle with another new Jeep and they refused. This is a serious serious safety issue where the ability to safely drive the car abruptly stops while you are driving. Power steering completely shuts down as does the car transmission making it so you can go nowhere. We have been almost wiped out by a semi truck on the interstate, this is after their third attempt at fixing the vehicle and saying it is fixed. And safe. We have requested time after time for them to give us a new Jeep and they refused because they don't want to dish out the money or whatever the case is. This vehicle can lose power steering and the transmission can go into neutral at any time while driving down the road causing you to be left with a very unsafe vehicle at highway speeds and potentially unable to steer the vehicle. It is a miracle that my wife who was 40 weeks pregnant at the time was able to put all her muscle into the car and steer it away from going over a cliff the first time when it died. The second time we were on the interstate on the way to a doctor's appointment. Third time was today on the interstate again.

- Windsor, VT, USA

problem #22

Dec 232018

Cherokee

  • 700 miles
Car stalled and lights on dashboard flashed when stopped at intersection

- Exton, PA, USA

problem #21

Nov 202018

Cherokee

  • 1,052 miles
When coming to a stop or already stopped (like at a traffic light) while in drive, when vehicle will randomly "lurch". the engine will very quickly rev and attempt to overpower the brakes. This appears to happen more often if auto start/stop is disabled. There is also clunking that has been progressively getting worse coming from transmission area. The mileage of the vehicle is only at 1,052 miles and is currently at the dealership.

- Sylvania, OH, USA

problem #20

Dec 062018

Cherokee

  • 4,500 miles

A D V E R T I S E M E N T S

While driving vehicle showed on screen that shifting was not allowed causing the car to stall. Having to stop in the middle of the road to shift it to parking and put it back on drive. Also battery light came up while driving casusing the engine to stall and not being able to proceed in drive slowing the car down. Had to turn off the vehicle again on the middle of the road to be able to restart the vehicle.

- Yauco, PR, USA

problem #19

Dec 022018

Cherokee

  • 6,000 miles
While driving 80mph on the highway, my 2019 Jeep Cherokee went into complete failure mode. The power in the vehicle failed, I was no longer able to accelerate. Luckily I was able to Dodge my way through traffic and get off the highway and into safety. After 48 hours at the dealership, still no official root cause of why the power failed.

- Royal Oak, MI, USA

problem #18

Nov 292018

Cherokee

  • miles
Check engine light came on. Car started stalling after shifting gears, as if it was in neutral instead of drive and/or reverse. Wasn't reaching speeds easily. Rpms at 60 mph was 3.5 an I couldn't get over 62.

- Willoughby, OH, USA

problem #17

Oct 022018

Cherokee

  • 4,000 miles
At highway speeds with cruise control set, the cars transmission and engine RPM would increase to as much as 5500 RPM during deceleration. Speed would fluctuate as much as 12 mph (increase or decrease from set cruise speed). Dealership has had vehicle in their possession for two months and still has two open recalls that have been unresolved. Dealership has failed to fix or replace vehicle.

- Ellsinore, MO, USA

problem #16

Oct 172018

Cherokee

  • 1,987 miles
When turning around the vehicle makes a weird noise and the brakes are not stable while trying to brake it doesn't respond immediately pulling forward the car.

- Oakland, CA, USA

problem #15

Nov 022018

Cherokee

  • 1,109 miles
Was at a 4 way stop sign getting ready to pull off when vehicle stop working. Tried to recrank the vehicle but it took 5 minutes to start again. Called dealership and took it to the service department. About a week and a half later vehicle started having issues again. Vehicle started to stall and have a very slow take off. Take off was so slow until I had to sit 15 minutes before take off.

- Houston, TX, USA

problem #14

Nov 012018

Cherokee

  • 8,000 miles
Transmission has serious delay in downshifting when you step on the gas peddle when you need to speed up for any reason especially to pass another vehicle. This is all the time weather in city or highway. It seems the transmission can't make its mind up on what to do and what gear to downshift to.

- Robbinsville, NJ, USA

problem #13

Jul 122018

Cherokee

  • miles
The contact owns a 2019 Jeep Cherokee. While driving approximately 15 mph, the vehicle stalled and an unknown electronic symbol illuminated. The vehicle was taken to crowley Chrysler Jeep Dodge Ram (860-261-3000, located at 1461 farmington ave, bristol, ct 06010) where the software was upgraded, but the failure recurred. The vehicle was taken back to the same dealer and an unknown failure code was located. The dealer also diagnosed and replaced the engine. The manufacturer was made aware of the failure and advised the contact to file for an arbitration. The contact filed for an arbitration. The failure recurred and the same dealer installed a flight controller to track the failures. The contact later received notification of NHTSA campaign number: 18V739000 (power train). The vehicle was repaired per the recall and the contact stated that the vehicle "appeared to be repaired"; however, she wanted the vehicle replaced. The failure mileage was unknown.

- Wolcott, CT, USA

problem #12

Oct 312018

Cherokee

  • miles
My car continues to stall intermittently. I received my car back from the service department on 31-Oct-2019. Later that day, on my way home from work, my car stalled going approximately 25 miles per hour. The vehicle lost all power and came to a stop on the 405 freeway. I was in stop and go traffic, which may have saved my life since other vehicles were driving slow and at times stopped. This allowed me some time while I attempted to restart the vehicle. It re-started and I made it home.

- Mission Viejo, CA, USA

problem #11

Jul 012018

Cherokee

  • 1,500 miles
Vehicle will not fully engage into "drive". vehicle will jerk and lunge for about 5 seconds before it is fully engaged into "drive". happens most often on cold start ups after the vehicle has sat for at least 2 hours.

- Springfield, MO, USA

Read the next 10 complaints »

Not what you are looking for?