This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
A few months ago, I was at a slow speed, looking for a parking space, when I set the car in parking it made a weird noise and did not stop. After that issue, an indicator light appeared on the board: SVC-4WD. After this, the indicator light came on almost every day. I took the Jeep to the auto repair shop where I usually go, they ordered the piece and had to wait for weeks. I saw on this website that this issue has a recall in several units. I just hope I can get a refund. I'm attaching the invoice.
As I was driving all the lights on my [XXX] gear lit up. On my dashboard, it said service shifter. Well, I continued driving. My truck started to slow down a D kept flashing on my dashboard. I had to pull over to the side as the truck was coming to a complete stop. I turned off the ignition waited a few minutes. Turn my truck back on and I was back on the road. I-??ve heard lots of complaints in regards to the shifter, but there-??s no recall for this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I purchased 2017 Jeep Cherokee from Jim Riehls Friendly dealership 2/2022. On 5/2023, the parking brake engaged while I was pulling out of my driveway and I blocked on coming traffic in my neighborhood. Called a tow truck and took to my mechanic (Kay's Auto Shop). They recommended taking to Jeep dealership as needed "a code check for electronic park brake failure". Jeep was able to drive to dealership. Dealership evaluated Jeep and asked if I had "driven into a lake"? There was water under the rear mat in spare tire area from unknown leak. I have never seen or heard a leak from sunroof or rear hatch. Dealership offered to fix problem but would be charging me to find leak. Representative said up to $4,000 and not guaranteed. I drove Jeep home. When I went to drive to doctor's appt., parking brake was engaged again. I am a 58 y/o new widow and I don't trust this vehicle. I believe it to be unsafe and unreliable. I have documentation and pictures for your review. Thank you for your careful consideration.
Shifter Service message appears on dash while operating vehichle. All lights for transmission position are lit up at the same time. This occurred during "normal" operation of vehicle.
When starting my jeep my service shifter light comes on. I shut my engine of and the light goes off. Next morning start my engine service shifter light come on. I have to restart my jeep 5 times before the light goes off. I've called a jeep dealership and they inform me that I'm the third person within the last week to inquire about this information.
At random times, the vehicle will notify of a "Service Shifter" message that pops up on screen. The lights that indicate which gear the car is in all light up-park, neutral, drive, etc. Every light turns on and the notification shows up on the screen where speedometer is located. This is concerning-it has happened multiple times, if I turn the car off and back on, the notification goes away. However, it always comes back a few hundred miles later. I drive a 2017 Jeep Cherokee, and bought it in 2019 with only 16,000 miles on it. The notification first came up when I hit 20,000 miles and has persisted ever since periodically. If you search "Jeep Cherokee service shifter" you can find NUMEROUS forums where people have reported the same issues. It is clearly an issue that needs to be looked into further. I have already filed a safety problem before, and nothing was done about it. I recommend looking into this issue further, and googling the issue as well-there are far too many people reporting the same problem and there has been no recall to be issued.
While driving and once when shifted into drive the service shifter light and warning has came on and all the lights by the shifter light up. I had to stop and shut the vehicle off and turn it back on. The most recent time I had to shut it off and turn it back on for it to go off
When I shifted vehicle to reverse a message of -??service shifter-?? came on dash screen. No accident resulted but felt unsafe as to what would happen if not serviced. Mechanics that have been contacted has never heard of service shifter message. Have not been able to reproduce message, when started vehicle again message was gone. No other warning lamps, messages or no symptoms.
Every time it rains, water leaks into the rear of the vehicle through the ceiling and cracks on the side. As a result, water is soaking through the ceiling, rear speakers and trunk. This is causing mold and deterioration of all parts below the spare tire and is a safety issue.
Front leather dash has become separated and could potentially cause adverse effects to drivers view. Potentially harmful with airbag deployment. Previous year (2014) same make and model received a recall notice. This issue should be addressed asap.
The vehicle began making a crunching/grinding sound, and lost some traction/control. It then only would go very slowly even though I was pressing the accelerator, and then the RPM meter was revving up and down even after I took my foot completely off the pedal. After turning it off on the side of the road for about 15 minutes, we were able to drive it home with no further issues. The following week when I went to have it inspected (the first time I drove it since), it made it less than 10 miles before it did the same thing and was unable to be moved this time. We towed it in to have it inspected at a jeep dealership and they confirmed it is a PTU/Transmission issue. I have a video of the second incident if needed.
I have a 2017 Jeep Cherokee and been experiencing service shifter error when all the lights on gear shift lights up in red and this time I was at home and it also flashed oil change on dash board which I just had a recent oil change and this has been an issue off and on and dealership says there is no recall but they have heard of this issue. Not feeling safe to drive vehicle unsure if my car will stop while out. I have an appointment with dealership to see what the issue is. I only have about 72,000 miles on my vehicle.
When accelerating the vehicle has a hard shift every now and then that-??s very noticeable. Seems to be slipping or having trouble shifting occasionally when trying to get up to speed.
A D V E R T I S E M E N T S
- Wilmington, DE, USA