This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Jeep will stall while driving. Engine will shut off, lose power steering, cannot accelerate to try to get out of harms way, battery, oil and engine light will come on and receive a message saying to "shift to park or neutral to start the vehicle". if you want a couple minutes the Jeep struggle to turnover but eventually will. This is extremely dangerous and this vehicle needs to be recalled immediately!!!! this is a major safety issue!!! it has happened to me 6 times in the past 3 weeks. It happens while driving and occurs without warning on any street or highway, turning or braking.
The car is constantly stalling while driving and then shutting off immediately. It doesn't matter if I am on the expressway or side streets. This has now happened two days in a row. It is very dangerous! literally have to sit stranded in a place until the car starts back up. Yesterday Apr 2, 2021, it stalled in the middle of 57th and cottage grove in Chicago and today apt 3, 2021, it stall on interstate 80 at the calumet exit heading West, with my child in the car... regular maintenance has been done. New oil change and still stalls and shuts off. It's happening once a week and the dealership acts like they have no idea. Taking it back to the dealership for an appointment on 4/13!
Our service shifter light started coming on periodically at around 20K miles. It has happened no less that 10 times now. This is problematic since it will happen while driving and the powertrain will shift into neutral causing the driver to have to pull over while in traffic. I talked to the Jeep dealer who said this is out of the bumper to bumper 3 year/36K warranty and not covered by the powertrain warranty. When this happens the service shifter light comes on and the gear shift lights are all red, P, R, N, D, the vehicle loses power and goes nuetral. There are hundreds of posts about this issue. See https://www.cargurus.com/cars/discussion-T68742_ds990296. how can this not be a recall or covered under powertrain warranty" does my teenage daughter need to have this happen and then get plowed into by a truck to make you or Jeep take action" please do what is right and safe for all of us Jeep owners experiencing this issue.
- Dublin, OH, USA
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My back gate/ truck will not open from the outside at all I press the button on my keys and the button on the outside of the gate/trunk and nothing the only was I can open it, is if we claim on the back and manueling open it, we tried everything and it doesn't open.
Shifter sensor lights keeps coming on and all lights on shifter light up red, while stationary and in motion. I have to stop turn the car off and restart it to proceed.has been happening for over a year.
I just purchased my car January 4, 2021. I have had it cut off on me 4 times. Like shut completely off and it takes like 10 to 15 minutes to actually start back up. The shift gears message pops up, it cut the traction control automatically off so that light pops up. The check engine light and battery light pops up. I dont know whats happening but it almost caused an accdident twice on 695 highway because it shut off. Thank god the kids were not with me at the time. I am reading that his happens to alot of people with Jeep. Wish I would have known that before purchasing. I just want a safe and reliable SUV for me and my children.
When driving and making a right or left turn, an error message pops up on the screen stating can not switch gears while in drive, then the engine shuts off, it has happened to me 6+ times in the last month, it has happened in the middle of a left turn in a busy intersection 3 times and almost caused an accident. Once car is shut off and you give it a minute, when you restart it takes time to turn over. This is so unsafe and I am afraid every time I drive as I drive my daughter in this vehicle and think this should be a recall for sure. I took it to a mechanic they test drove and had the same issue twice, they ran diagnostics and nothing came up, when they researched it they found the complaints on this website and said I should take it to a dealership and they read that it may have something to do with the oil being used to quickly and when the turn occurs it sucks in air. Please help!!!
Periodically while driving, a "service shifter" notification will turn on and all of the lights on the shifter indicating gears will light up. If the car is turned off and restarted, this notification will disappear. This has happened to me 6+ times randomly over the past year that I have owned this car. A quick google search shows that many other owners experience the same false notification. The unreliability of this notification is unsafe and should be investigated.
As I was driving on a rural road, the 'service shifter' message displayed on the instrument panel and the lights on the shifter bezel all glowed red. I stopped the car, shift it off, turned it back on and all seemed normal again. While the service shifter message was showing, all other information in the instrument panel was hidden which felt unsafe. After researching this issue, I found that this is issue is affecting many as they are reporting the same occurrence I experienced and I feel that this should be the responsibility of Jeep to correct this issue.
A "service shifter" message appears on the dashboard randomly when I'm driving on the street and the highway and all of the lights turn on on the shifter. I turn off the engine and turn it back on and it goes away but it comes back on later again.
Service shifter, had it replaced while still under warranty twice. It is happening again and has several times and no longer under warranty. What has to happen before they recall this part. It is clearly an issue with so many people complaining about this.
All lights on the shifter bezel light up & service shifter indicator light on screen appears. This happens periodically & so far has reset when vehicle shut off& restarted. Dealer says parts are on back order & I need to pay $200 deductible because original warranty expired even though the vehicle only has 23,000 miles. This has been a problem on these vehicles since 2014. Should be on recall & fixed. Many owners report condition often reappears. Vehicle could lock up transmission or brake not set properly. Definitely a safety issue.
I bought a 2017 Jeep Cherokee limited 10/31/2020. At least 7 times in the last two weeks my car has started and I drive about 1000 feet and my car dies. Flashes return to park and it shuts off. My car will start back after rolling over a few times. This is not safe because if I pull out in front of someone and my car dies I'm going to have a wreak. I read multiple of the same complaints at https://I really hope this problem can get solved and become recalled.
Service shifter message pops up constantly and has the last two years. It's random and sometimes it's while I'm driving. Which just happened on my way to a doctors appointment. Luckily I was able to pull into a parking lot. If it comes on right when I start the engine I cannot put my car into any gear. I have to turn my car on and off repeatedly for it to clear. After which the first ten minutes of driving is rough and the car shifts badly. Sometimes acceleration is poor after. All lights on the shifter turn red. Very dangerous
I have had a the vehicle less than 60 days, and the service shifter light came on when I started the vehicle, I drove home turned it off and then when I restated the vehicle it is no longer on. Dealer is unaware of any issues and has never head of this, so now I have to pay for a diagnostic and all the parts and I do have extended warranty but this is not covered by powertrain. There are over 600 complaints for this issue, and nothing has been done.
Service shifter light comes on while driving and all shifter lights come on (park, reverse, drive, etc. All lit up at once) replacement needed is shifter bezel and wiring harness. Dealer says its a known issue that is not covered by Jeep warranty, but is very common. Vehicle has less than 40,000 miles on it.
A D V E R T I S E M E N T S
- Hemet, CA, USA