This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Parking brake has automatically engaged twice while at intersection, during the 1 week I have owned this used vehicle. This is an obvious and critical safety risk, causing a possible wreck from behind, or even worse, getting t-boned in an intersection. This is a know issue, and very irresponsible for Jeep OR NHTSA not to list as a recall. Does someone have to die in a wreck for this OBVIOUS safety issue to be addressed?
I was driving my 2017 Jeep Cherokee Latitude 2.4L, car won't start, I have oil pressure sensor to warn me when low doesn't alert me at all, only time is when I realized a beep when I made turns and would indicate oil pressure low! I can't get my car to stop and it stalled on me while driving with no indication of low oil, and I have two kids and could have been very bad, since no power no breaks no steering!
On [XXX] my 2017 Jeep Cherokee Latitude experienced full power failure while driving, resulting in an uncontrolled stopped with lack of power brakes, steering or other electrical assistance while in middle of road with traffic traveling 20 mph just avoiding impact with car in front of me. Had I been on highway or traveling faster I may have encountered a deadly impact to rock walls on road or surrounding traffic or oncoming traffic. There is a recall listed [XXX] Campaign number [XXX]. I have made a complaint to JEEP 800-853-1403 who noted my vin with case number [XXX]. My jeep vin is not included in recall notice but clearly should be and covered for repair under [XXX]. My Jeep regained power 5 min later and I drove it knowing unsafe to repair shop where it sits. My Vin should be added to the already listed appx 67k jeeps 2014-2017 year. I also have MOPAR extended warranty. I will not drive my jeep for obvious reasons until the repair is made. This is a potential deadly issue that needs to be extended to the currant recall listing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The car randomly activated the Electronic Parking Break and it will not disengage. I have disconnected the Battery hoping to reset the module but that did not work. This car will also randomly refuse to start or shut down. Only resetting the ECM/PCM will clear the error and get the car moving again. This is a safety concern because the Ebrake may engage while moving at high speeds. There is a warning light indicating that Ebrake needs service. There is also an unknown leak coming in from the roof and running towards the back lift gate. Water will pool in the storage section to the left and right of rear lift gate.
My parking brake locked up and no matter what we tried to attempt to unlock the parking brake nothing worked so my vehicle was towed. This problem occurred overnight while it sat in my parking area I did not have the parking brake engaged by me. Later, we discovered from my mechanic this could have occurred on the highway which could have led to a fatal accident. I think there should be a recall on the emergency parking brake module. Our parking brake module was found in water which meant the compartment the module was in was leaking water into the compartment which caused corrosion which led to the locking up of the parking brake.
- Waterloo, IA, USA
Search CarComplaints.com for these popular complaint phrases...
After the weekend rain, I went to start the 2017 Jeep Cherokee it did not start. I had the battery car jumped and it started up when driving it the steering wheel locked up. The dashboard started to display antilock brake assist off system, power steering assist off system, service transmission restart in Park with vehicle 0 speed, and so many red lights started flashing afterwards. I was in the car with my children a car that was coming behind me had to swerve around me as my car instantly stopped. This could-??ve been a horrific or fatal car accident. I just hit my car check to renew my plates the emissions pass and everything safety was good. With this current situation, I would now have to get my car back to the dealership for further inspection, and will be without a car.
Parking brake engage itself upon starting car and was still engaged while backing out of garage. Service parking brake and service start/stop warning lights are now on. Investigation for repair found excessive drain on battery for age of the battery (14 months).
The parking brake deploys automatically (while parked), locking the vehicle, and leaving it undrivable. Just prior, there was an illuminated brake symbol and message to service parking brake, on dash screen. Vehicle was towed to a local garage, and diagnosis was: parking brake censor corroded due to water leak. Part was replaced. Two days later, brake locks vehicle a second time (while parked), due to water damage. Waiting for part to be replaced again, and continued effort to locate leak. I don't know if either of the failed parts are available for inspection, but I will inquire. My main safety concern is for brake to automatically activate while driving. Not to mention the cost for repeat servicing.
While pulling into our neighborhood the service parking brake light came on - followed by the parking brake flashing and then the electronic parking brake engaged by itself when we pulled into our driveway and would not release. We consulted a Jeep dealer and after multiple attempts to disengage the EPB it was towed to our local Jeep dealer for repair. We were advised after 2 days that they could not figure out why the EPB would not release and then after 4 days they advised that the EPB module was damaged by water and it would not be covered by warranty or our extended service agreement and the repairs would be $2497. They also said the part needed to perform the repair was on back-order and they had no idea when it would be in and provided an estimate with a delivery date 3 months away.
Electric Parking Brake comes on suddenly while driving. When trying to release, after several attempts, it finally disengaged. Parked the car. Got out. Returned to car and Electric Parking Brake would not release. Turned off engine and restarted several times and still would not release. Had to have car towed to dealer. When exiting the tow truck it actually released. Stopped the car, put in park and locked up again. Unable to disengage.
Abs and parking brake keeps initiating while driving my vehicle. Concerned about an accident. I have already had the shifter sensor replaced and still doing the same thing
Weather condition was partly overcast, roads were dry, temperature was in the mid 80s F. 1.) I was stopped at a stop light with my foot on the brake and vehicle was in neutral. When I shifted into gear, without taking my foot off of the brake, the alarm telling me to put my foot on the brake before shifting into gear went off. The brake system felt normal, correct foot pressure and in the mostly up position. I shifted into park, still keeping my foot on the brake. The warning alarm went off so I shifted into gear and proceeded. 2.) I reached a speed of 30mph. When I came to my turn, 1500 feet from where the stop light was, I stepped on the brake. The brake pedal had pressure for about a second then the pedal went soft and all the way to the floor. The brakes were in a complete failure at this moment. 3.) Instead of turning I continued straight and shifted into manual gear, downshifting to slow the vehicle. I also activated my emergency lights. 4.) When I reached a speed of 5 mph I pulled over to the side of the road and activated the emergency brake. My vehicle skidded and then stopped.
Parking brake actuator and Parking Brake Module--WATER SOAKED Car was towed to dealer as it was inoperable due to the parking brake being locked in position and I was unable to release. The Mechanic replaced left side parking brake actuator as it was locked up. He then found it still didn't work and found the parking brake module water soaked underneath the spare tire and trim. He also had to replace the park brake switch. He did not know what caused it and I'm terrified that this issue is going to happen again and causing me danger while driving this vehicle.
in august 2021 my got a service parking brake warning. took to dealership to make a appointment got more warning on the drive there for traction control, brake warning and check engine. got a appointment for later in week. asked was it OK to drive was told yes it was OK. got in car to leave and every 4 to 6 inches parking brake would lock up. tried a few times to move car but couldn't go any where keep locking brakes up. went inside told service advisor said i would have to leave it with them. called for a ride and while waiting for ride service advisor tried to move car and same thing happened to him. they replaced parking brake module. then in January 2022 left work and got service parking brake warning again then traction control also after a few miles. managed to make it home and called dealership and got a appointment for a few days later. when i tried to go to work next time car would not start battery was dead. had it towed to dealership and the brake module and terminal was corroded and green also battery was shorted out and would not hold a charge { fried the battery}. had to replace battery, control module and wiring harness this time. guess i was lucky it didn't catch fire this time or it happen while driving at highway speeds.
Parking break has unexpectedly engaged multiple times while vehicle is at stop lights, transmission is in Drive, or while parked and transmission is in Park. I have not yet experienced this issue while vehicle is in motion.
The incident happened in a parking lot. Backing out of the parking space, there was a delivery truck parked right behind me. Backing out of my parking space, I hit the bumper of the truck (no damage to the truck). As I pulled back into my parking space the vehicle accelerated very rapidly in a distance of approx. 25 feet; the acceleration seemed "Hell cat" like. Slamming my foot on the brake did not help. The vehicle then hit a brick retaining wall deploying multiple air bags and causing enough vehicle damage that the insurance company declared it totaled. It is amazing that the vehicle hit the brick wall with enough intensity to deploy the air bags and cause considerable front end damage after traveling such a short distance (approx 25 ft). The vehicle is in the insurance company's possession. As such, I do not have access to the vehicle. Had the brick wall not been there, the vehicle could have hit other vehicles or pedestrians and I was lucky to only have minor bruises and abrasions. There was no warning what so ever that this was about to happen.
Initially started with parking brake coming on and it took 15 mins of pushing and pulling the button/switch and turning car on and off. Then service air bags light came on. Next was saying passenger and driver seat belts not buckled even tho both were buckled. Then abs light came on. Mechanic determined it was OCR sensor located under center console. Apparently can only get part from jeep and its $400. Ordered and the Jeep wont recognize it so replacement had to be ordered. Now tire pressure light is on as well. Says front driver and rear passenger are low even tho all tires are at 34psi. The seat belt dinging is constant even tho belts are buckled. I have no cruise control. Over past 2 weeks have had the parking brake issue twice. The rest of issues are constant. So now driving around waiting on part with constant worry my parking brake will engage. Other issues are inconvenient and annoying but the brake and airbags are saftey issues. Also my odometer blinks constant too.
While on I95 SB getting ready to exit to 295W the pickup in front of me jammed on his brakes. I hit my brakes, realized I would not stop in time, I pressed harder on the brake and went into a skid and impacted the pickups right rear. Why did the anti skid stop working after applying more pressure" Dealer claims if the brakes were pumped it could have confused the system. ?????"
I started my vehicle and when I selected the drive gear all the red lights came on every gear. The service shifter warning came on the dash. I couldn-??t move the vehicle for a week. The electronic parking brake start flashing on and off. I had this happen once before on vacation. I took it to the dealer in Vancouver Washington and they claim to have done a flash update, and took my brand new battery that was only three months old. Replaced it with the Mopar battery with less cold cranking amps, and charged me for it. Also, they refused to give me my battery back.
A D V E R T I S E M E N T S
- Evansville, IN, USA