10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
29,158 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Jeep Cherokee fuel system problems

fuel system problem

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2016 Jeep Cherokee Owner Comments (Page 1 of 2)

problem #38

Jan 222024

Cherokee

  • miles

A D V E R T I S E M E N T S

I received an FCA recall notice, GW270231, for my 2016 Jeep Cherokee Latitude related to the Catalyst Efficiency-U90 recall on 1/22/24.. I attempted to schedule a recall service appointment at two different local Jeep/Chrysler dealerships. The first one (Aritioli Jeep) Enfield, CT. stated they were unable to obtain the correct parts and that I should keep calling their parts department to know when the parts were obtained. I scheduled the recall service with Bertera Jeep/Chrysler in West Springfield, MA for 2/29/24. I was informed on 2/26/24 that my appointment was canceled because they did not know when they would have the required parts. The service representative stated it would take months and advised I should call them for a status update each month. I need assistance and support to ensure the required parts are sent to the dealership so I can resolve this Jeep recall issue promptly.

- Springfield, MA, USA

problem #37

Jan 152024

Cherokee

  • miles
Engine light came on oil light came on. Had it checked..oil is leaking from the housing directly onto the engine could cause fire.

- Fairfield, IA, USA

problem #36

Apr 012023

Cherokee

  • miles
For last yr i keep having car want stall did recall on it. Helped for bit, then it-??s always wanting stick between 2/3 when trying change gears. On different recall it fixed for bit the temp on transmission bouncing back forth a lot in temps. I have recorded video to show it. Now my engine light is on for P0441 code with power train possible evap leak. It just keeps being one problem after another like it-??s not wanting to get gas to it what seems like. It-??s all happened over last year and engine light came on Sat

- Antioch, TN, USA

problem #35

Feb 152023

Cherokee

  • miles

A D V E R T I S E M E N T S

While driving, when attempting to accelerate, the vehicle dies. Have to pull over, shift into park and attempt to restart. Sometimes restarts quickly, sometimes you have to crank and crank. Also dies if you have to stop suddenly. Example, when someone pulls out in front of you or changes lane/swerves in front of you. Problem was intermittent, in cold weather, when vehicle was cold. Now, it is likely to happen at any time. This creates a dangerous situation, trying to get off of the road when it dies. Check engine light is on, and "lightning bolt" dash light comes on when vehicle stalls. Ran diagnostic - revealed no code.

- Tomball, TX, USA

problem #34

Aug 132020

Cherokee

  • miles
Vehicle hesitates, vibrates, looses momentum, shutters, almost stalls when ac to touched since the day I bought it at napelton jeep in palm beach fla. I was told it-??s a jeep thing. The engine roars to like like it-??s fighting to start. A fan sound will go on and off non stop effecting the power and rpm-??s. A loss of power happens and then the car goes back to normal after a completely shaking the cab vibrating and shuttering

- Beech Grove, IN, USA

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problem #33

May 312022

Cherokee

  • miles
January 4, 2022 I was in and accident. My vehicle was in the repair shop for 90 days. The car was repaired and was in good working order. The other person involved in this accident was a 17 year old female. She was not injured.-?? On 4/12/22 I took a trip, stopped for gas, attempted to make a left turn in the station but the car malfunctioned ( like a standard transmission) and ran over the center divider. I filled the tank and no problems afterwards. May 31, 2022 as I approached A left turn the car malfunction, (bucked like a stick shift.) I was struck by another vehicle, my car was hit with such force it overturned, spun around the opposite direction and struck a pole. However, it was not a head on collision because my vehicle had no front damage. The airbags deplored and I had serious injuries and a concussion. According to bystanders, the other vehicle speed was approximately 50 miles per hour; the speed limit on this roadway is 35 MPH. It is a dangerous rode with many fatalities this year. The driver in this accident was an 18 year old male. He was not injured. There are no traffic signals for more than one mile. It is a heavily traveled rode and the on and off ramps to I95. I have complained many times to our 911 operator about people speeding, running the red light and stop signs.

- Chester, PA, USA

problem #32

Mar 182022

Cherokee

  • miles

A D V E R T I S E M E N T S

All of a sudden you are driving and the vehicle wants to shut off like it's getting gas got cut off and it will Buck back and forth like a transmission issue Then all of a Sudden it kicked back in and you continue to drive as Normal but if you're at a stop and you go to take off it could be very dangerous if it stalls out on you

- Bradenton, FL, USA

problem #31

Sep 162021

Cherokee

  • miles
i was driving my son to school one day about 2 months ago maybe longer and all of a sudden out of no where the car shuts off saying low oil pressure. i changed out the sensor. thinking that would fix the problem. well that sure isnt the case. i burn a quart of oil 3rd or 4rh day of the week evey week taken it in no can find the problem. now i see there a recall say needs a pcm up date. maybe it it fix the problem. probaly not. i think jeep really needs to go over the jeep engines with a pick and comb and find these problems its scary drivong i am so affraid iam am going to be an a realy bad accident one day. my car always shutting off while driving iys not fun. its even worse when i jqve my child in the back seat and is helpless because he straped up in a car seat. part 2 if i fill my jeep up.with a full tank of gas it stalls and shuts of in the middle of traffic driving. or sitting at a stop light this happens every time i full my car up si no i dont fill it up because it like to shut off. so it getting to the point i want to set it of fire and roll it down a hill!! (kidding i would never do that!!)

- Margate, FL, USA

problem #30

Apr 012021

Cherokee

  • 68,000 miles
The shifter light came on on 04/01/2021. It remained on the entire trip home from my school of employment. I noted this is a popular problem with this model. Previously, I had very scary problems with acceleration several times and this is documented in an ongoing suit that has not been resolved.

- Geneva, FL, USA

problem #29

Feb 052021

Cherokee

  • 35,500 miles
Vehicle was driving on the high way, 70mph, for 20 mins, exited the highway to 40 mph and engine began making a rattling sound, shaking, backfiring, and acceleration became difficult, loss of horse power. Drove to nearest parking lot. Continues to misfire while in neutral and at idle. Turned off the engine for 5 mins. Restarted the car and the engine light came on. Car continued to make noises, back fire and idle poorly. Towed to a shop. Codes were identified in cylinder #3 spark plugs were checked to be fine, coils were checked to be fine, and cylinder #3 continued to so error codes. Car was left to have fuel pump injector checked. The fuel injector was not affected. Cylinder #3 was found to have no pressure and not operating. The vehicle has been "burning" oil, and needed to have oil checked on a weekly basis, oil changed on a by monthly schedule and if it was ever close to measuring low on the dipstick the automatic engine shutdown would disable the vehicle while it was in motion. The car is undriveable and now the fear is that the "burning" of the oil has damaged the engine cylinder beyond repair. We've been advised to replace the engine for a cost of $12,500 at only 35,000 miles.

- Apo, AE, USA

problem #28

Feb 152020

Cherokee

  • 35,000 miles

A D V E R T I S E M E N T S

In motion on a city street going 35 mph the engine shuts off; steering and braking become disabled and car costs into traffic. No warning lights or dash board symbols turned ever on. Vehicle has to be towed to a shop to have the oil changed/replaced after only 200 miles since last oil change. Engine burns oil (not leaking) at a high rate. Oil needs to be checked weekly and replaced on a 2-3 month schedule. Only 35,000 miles on the car.

- Apo, AE, USA

problem #27

Oct 072020

Cherokee

  • 76,000 miles
Car has had repetitive issues losing power directly after a sharp right hand turn. Completely loses power for a few seconds but long enough to potentially be rear ended. I have had it in the shop 3 times and they cannot correct the issue. I have been dealing with this issue for the last 30,000 miles and seems no help is comping from the dealership or manufacturer. I was originally told that it was a low oil issue although the oil was not low. This is the V6 version and does not consume oil like the 4 cylinder. Vehicle has been reflashed twice and dealership is unwilling to find source and fix. I have one particular turn on to a interstate highway I make every day and the vehicle consistently stalls on that turn. It is a potential for a serious accident and should be addressed by the manufacturer. There is hundreds of complaints online with the same issue and yet no recall or even a service bulletin. Please please please intervene before someone is injured.

- Wilmington, DE, USA

problem #26

Sep 082020

Cherokee

  • 78,000 miles
Fuel pump failure causing emmision purge tank to fill with fuel causing $1700 repair bill. Transmission shifts with sudden jerk unexpectedly almost causing whip lash.

- Mesa, AZ, USA

problem #25

Jul 142020

Cherokee

  • 155,000 miles
Was turning left and vehicle shut off midturn was nearly rear ended took Jeep in shop didn't fix was still under warranty also was driving when all Jeep instrument warning lights came on and lost all power coasted to a stop restarted, shifting became sluggish motor started knocking took to shop to get fix spend over 2000 bucks to get fix now they want 7000 bucks for engine

- Shiprock, NM, USA

problem #24

Nov 012019

Cherokee

  • miles
While driving on highway or locally I have been experiencing when accelerating and it feels like the fuel pump/fuel injection is not running correctly. The problem starts at 20mp / 40 mph and at time at 60mph. I have brough it back to allen mello in nashua where I had bought the Jeep and the service department can't get figure out the problem. The hooked up machine to see they can get a code and no code is being detected. This has been going on since November 2019 and I have about enough. I know they is a Jeep recall on fuel pump and I am certain that my Jeep was missed. This is a serious matter with the Jeep. I called the Jeep recall today 1-27-20 and they advised me to notified NHTSA regarding this matter.... they also said like I state above my 2016 Jeep Cherokee probably was missed to be on the recall.

- Nashua, NH, USA

problem #23

Nov 122019

Cherokee

  • 56,800 miles
Drove car for only 2-3 blocks after sitting 8 hours while at work (first time 11/12/19 - outside temp in the 30's) and the second time overnight in unheated garage (11/23/19 - outside temps in the 30's), while turning right at a stoplight to enter on to a major artery (first time) and a stop-sign to enter onto a residential street (second time) the car shut itself off coming to a complete stop. Both times car was not "warmed-up" before driving. Contacted a local Chrysler/Jeep dealer who got us in for check-up 11/27/19 and eventually said the engine oil was below the dipstick and if the oil gets too low the engine will get hot and to prevent engine damage the car will shut down automatically. This has never happened before despite us traveling for the past 4 summers approximately 4000 miles from Kansas City to yellowstone national park and back, and the summer of 2018 to yellowstone, seattle and back (total of over 5000 miles and each time not getting another oil change for over another month to 5 months of city driving once we got back home. The last oil change we had before these two incidents referenced above was on July 19, 2019 and the mileage was 53191. The mileage on the car now is 56916. Taken into account that we've probably driven about 150 miles since the first incident until right now, that means we're "down" 1 quart/1800 miles. Researching "google", there are multiple complaints from other Cherokee owners of 2016 or other year models of the same issue. They say Jeep feels 1 quart of oil used/1000miles of driving is acceptable. Even so, my concern is why my vehicle is suddenly experiencing this power loss and oil usage when for the past 5 years (purchased car 10/31/2015) it has never been an issue. One oil change mileage was over 7500 miles and yet we never had this problem. The oil light has never come on to warn of low oil pressure.

- Olathe, KS, USA

problem #22

Oct 292019

Cherokee

  • 49,000 miles
The car began jerking as if in the process of stalling while driving on the highway. Then, whenever the car was stopped at a light or accelerating the stall like jerking would occur again.

- Iselin, NJ, USA

problem #21

Aug 122019

Cherokee

  • miles
1. thermostat state as problem to make engine chug/stall 2. air compressor / clutch unit needed at 61,000. Have 75 anniversary Jeep and really nothing but problems!! not happy

- Rockville, IN, USA

problem #20

Aug 062019

Cherokee

  • 55,000 miles
Vehicle, while in motion, stalls and engine shuts off at any speed. Being told oil burns too quickly in these vehicles and this is a safety feature the car has although it has almost cost me multiple serious/potentilly fatal collisions with my infant children in the vehicle. No oil indicator has ever turned on indicating oil level is low. Had same issue with this car at 15,000 miles in which engine was completely replaced but now is doing the same thing as before. This is a well documented issue amongst Jeep - why has there not been a recall? this is a major safety concern and our lives and the lives of our children are at risk as I almost was T-boned today as my engine stalled in a busy intersection. I was attempting to turn but had not yet maneuvered and was left stalled in the middle blocking oncoming traffic on a busy city street but had had this same problem happen on a highway.

- Cape Coral, FL, USA

problem #19

Jul 062019

Cherokee

  • 60,000 miles
2016 Jeep Cherokee limited fwd, misfiring and shaking began while stopped at traffic light and while driving afterwards for 1/2 mile. Automatic start/stop was on. Pulled off road and turned engine off and let set for 1-hour. Restarted vehicle and began shaking and misfiring again. This time engine light came on and start/stop system warning came on. Shut vehicle off again and let sit for 30 minutes. Started vehicle again and put in reverse, drove for a few minutes and vehicle began shaking and misfiring again while going through the shifting sequence. Drove it to a dealership and it did this the entire way, approximately 10 miles. No matter what speed I was driving it was still happening. The shaking/misfiring seemed to subside a little when A/C was not in use. In addition to other warning lights coming on, service-shifter light came on while making a right-hand turn.

- Davenport, FL, USA

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