This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
As I was driving on the highway out of no where my Jeep begun to stall and all the lights shut off and lost power, I almost was involved in an accident due to loss of control of the vehicle this is the 3 time it happens in 2 days it runs fine and out of no where this problem happens. I checked with the code reader and alot if codes with the letter U popped up steering wheel sensor and other things I've never heard ofg I waited for the vehicle to get cold checked the harness and put a new battery. Brought it to have the alternator checked at advanced auto and the alternator is fine. Leaving advanced auto it happened again and I had to call road side assistance to tow the Jeep home. This morning it started running fine on our way to the store a mile away samething. What's going on? I research and theres hundreds of people with the same issue yet no results or clarification.
On numerous occasions, my 2016 Jeep Cherokee shut down mid turn or while driving. On many turns, it dies as I complete the turn. I am writing this complaint because on my way to work, my Jeep's engine shut off in the middle of the turn on a city street in morning traffic. This has happened before. My Jeep dealer said he has seen this happen to "10-11 Chrysler/Jeep/Dodge/Ram vehicles". his suggestions was "to get an oil change" and it will fix it. I went to get an oil change my car engine shut off in the middle of the busiest street in the city during lunch traffic. This has happened 5-7 times this year. I cannot believe this has not been addressed. This is life threatening. I imagine this is happening on the highway and free way with other customers. Cars were swerving to avoid a collision with my car. If you were to research this issue on google, it's the first result. The engine literally stops in the middle of operation. How else does this need to be phrased to get Jeep's attention?
Engine burns to much oil. Oil light does not come on until almost completely out of oil. Car stops suddenly and will not accelerate. An error message will pop up telling you to put your car in park and you'll have to try to start it a couple times and it will turn over before start.
My 2016 Jeep Cherokee sport shifter stopped working as I was going down the road. It has a service shifter light on as it seems to be a problem with a lot of the same vehicles. I can't afford to get this fixed and I just got it. It locked up on me in the middle of the road and would not shift in to neutral or in gear so I could get it out the road. After several minutes I finally got it to release into neutral and it rolled back off the road. Now it says service E brake. This car needs to be fixed because this is way beyond your typical car issue that can be fixed for a few bucks. Unsafe for my kids.
Service transmission error alerting after car reaches 50mph. Car loses ability to change gears and drops drastically in speed. Extremely dangerous in traffic. After reset which only lasts a short time and error continues. When car is put in park temporarily resets but then errors again over and over when speeds increase. Red service engine light stays on regardless of any reset.
- Seattle, WA, USA
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Car has had repetitive issues losing power directly after a sharp right hand turn. Completely loses power for a few seconds but long enough to potentially be rear ended. I have had it in the shop 3 times and they cannot correct the issue. I have been dealing with this issue for the last 30,000 miles and seems no help is comping from the dealership or manufacturer. I was originally told that it was a low oil issue although the oil was not low. This is the V6 version and does not consume oil like the 4 cylinder. Vehicle has been reflashed twice and dealership is unwilling to find source and fix. I have one particular turn on to a interstate highway I make every day and the vehicle consistently stalls on that turn. It is a potential for a serious accident and should be addressed by the manufacturer. There is hundreds of complaints online with the same issue and yet no recall or even a service bulletin. Please please please intervene before someone is injured.
The contact owns a 2016 Jeep Cherokee. The contact stated while driving approximately 30 mph, the service shifter warning light illuminated. The contact stated she pulled over to the side of the road and sat for a while. The contact stated while attempting to resume driving, the vehicle hesitated. The contact stated she drove the vehicle to her residence. The vehicle was not taken to a local dealer for diagnostic testing. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 69,000.
I have owned my 2016 cherokke since Jan 2020 in April it began to run funny thats when I discovered the vehicle suffering from excessive oil consumption. I have been to multiple dealerships doing oil consumption test just to be told I went over the mileage a new test has to be started. Now here I am with the same issue just the run around. I also have a trans that clunks and bangs into gear. Sometimes it will hang before shifting or gear hunt and try to shift into two gears at once. I told the dealer this to be told that was normal or that my brakes were the problem. It still hasnt been resolved im stuck paying on this junk I owe more than its worth so I cant get rid of it. I just want Jeep to take accountablity and fix it or replace it. All of these issues happend in city driving on busy roads and interstates as well as country areas with traffic.
Transmission pops out of gear while driving on highway, vehicle comes to a stop and rolls back and when put in gear it takes more than 10 seconds to engage after gas is applied.vehicle also stalls out when you come to a stop, once it stalls out you have to put vehicle in park and turn ignition off and try to turn it on again almost got hit from behind couple times.engine has external head gasket leaks vehicle had less than 20K once transmission start acting up and leaking coolant from engine between cylinder head and block all around engine.there has been a leak from the cabin or doors from day one when car was new once you get to 45+mph and brakes also chatter I had the brakes replaced 3 times less than 30,000 mies on the car the chattering keeps coming back.vehicle stalls and transmission pops out og gear on the highway.it throughs a transmission fault code and turns check engine light on fault code P0887-00 tcm circuit falt im scared to drive he vehicle and Jeep wont do anything. Im scare for my life to drive the vehicle its dangerous please help
I have 43,000 on my 2016..was driving home on the freeway and my service transmission warning came on and now service engine light is on....sounds like a common problem
Was turning left and vehicle shut off midturn was nearly rear ended took Jeep in shop didn't fix was still under warranty also was driving when all Jeep instrument warning lights came on and lost all power coasted to a stop restarted, shifting became sluggish motor started knocking took to shop to get fix spend over 2000 bucks to get fix now they want 7000 bucks for engine
When turning, left or right my 2016 Jeep Cherokee stalled. It emitted a ding sound and flashed the message 'shift gear to park first'. the battery light and check engine light illuminated and the engine shut itself off. I lost power steering and acceleration. It has happened 7 times since December 2019, sometimes multiple times a day. I suspect the oil level being low is the cause. But I have no indication that the oil level gets low.
I bought my car brand new in 2016. At 33,000 miles the engine failed resulting in the car shaking when accelerating in motion and the engine light came on. I brought it in and was told the spark plugs failed and they were replaced. At 58,000 miles the same thing happened again. I was told it was the spark plugs and these were replaced again. At 74,100 it happened a third time. I brought it to a different dealership. At this time, the car was almost 10,000 out of warranty. The dealership informed me that there was oil leaking out of my engine onto my spark plugs causing the spark plugs to mud up and fail and that I would need a new engine. After some arguing back and forth, fca, usa agreed to supply a new engine if I paid for the labor, which I did.
The contact owns a 2016 Jeep Cherokee. The contact stated that the vehicle experienced rough idling. The check engine warning light was illuminated. The vehicle was taken to quirk Chrysler Dodge Jeep Ram (830 plain St, marshfield, MA 02050) to be diagnosed. The contact was informed that cylinder number 3 failed and that the engine needed to be replaced. The contact stated that the vehicle was previously taken to an independent mechanic and was diagnosed that low compression on cylinder number 3 showed internal failure with dtc number: P0303 (cylinder #3 misfire). The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 68,000.
Without warning my 2016 Jeep Cherokee will stall in the middle of the road. I have checked the oil after this occurred and there was very little oil left. No indicator lights came on and this has now happened while driving at about 35-45 mph and while making left turns. The oil is consistently changed at 5000 miles and this occurs after about 2000 miles
My car started up fine then I was leaving a parking lot and my car literally stopped and died. I turned the key and my car wouldn't start up. I waited again and it still wouldn't start. I thought it was my battery so I had someone use jumper cables I waited a little bit longer and my car started up. Then the next day I drove it to the dealer ship then my husband was told when the oil gets to low the car automatically dies there are no warning signs, there's nothing you can do to fix this problem and that it's very common in my type of Jeep. So I've been checking my oil and every 2 days I have to put oil in my car because I'm scared that my car will stop on a major high way.because there was no way to fix this and I don't know where the oil is going in my car.
First this Jeep uses oil fast. I have to put oil in the car way before it's due to be ch aged. The car will stall and stop and have no power. It has shut off on me in the middle of a busy hwy and would not go. I had to cut it off and back on it would go about 500 feel and do it again. Now this Jeep has left me stranded a few times. It just would not crank. Replaced battery in key fob and still nothing. The car will randomly shut down and flash codes. It told me to service transmission about 54000 miles and wouldn't go. Brought it to a dealership and they updated it but those problems only fixed it for a few months.
My 2016 Jeep Cherokee latitude 4 X 4 overheated bursting 2 cooling heater hoses, drained out all the antifreeze coolant. Mechanic hopes that head gasket will be the only damage otherwise can ruin the engine and that will cause a engine replacement which will be a very high cost.
A D V E R T I S E M E N T S
- Massena, NY, USA