This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The shifter light came on on 04/01/2021. It remained on the entire trip home from my school of employment. I noted this is a popular problem with this model. Previously, I had very scary problems with acceleration several times and this is documented in an ongoing suit that has not been resolved.
2016 Jeep Cherokee sport with only 11850 miles began jerking and stalling while driving slowly... finally it stalled completely and the low oil indicator showed. I then discovered the 2.4L tigershark engine was down over 2 qts. There was no prior low oil indication. I immediately changed the oil and filter for the third time since 2016 when new. The vehicle stopped on a county road.
My Jeep was looked at under the W20 recall, it fixed the check engine light, but later came back up. I'm not sure if the recall was part of the check engine light, but I've tried to reset it, and that is not working. I don't feel the check engine light was fixed. Is there anything you can do" should I bring my Jeep to a Jeep dealer?"
The contact owns a 2016 Jeep Cherokee. The contact stated that while driving for approximately 5 miles between 35-40 mph, the vehicle loss motive power and stalled. The vehicle made an audible dinging sound with a message displayed to turn-off the vehicle. The battery warning light was illuminated. The contact stated that after approximately 20-30 minutes the vehicle restarted. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.
- Columbia, SC, USA
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Vehicle was driving on the high way, 70mph, for 20 mins, exited the highway to 40 mph and engine began making a rattling sound, shaking, backfiring, and acceleration became difficult, loss of horse power. Drove to nearest parking lot. Continues to misfire while in neutral and at idle. Turned off the engine for 5 mins. Restarted the car and the engine light came on. Car continued to make noises, back fire and idle poorly. Towed to a shop. Codes were identified in cylinder #3 spark plugs were checked to be fine, coils were checked to be fine, and cylinder #3 continued to so error codes. Car was left to have fuel pump injector checked. The fuel injector was not affected. Cylinder #3 was found to have no pressure and not operating. The vehicle has been "burning" oil, and needed to have oil checked on a weekly basis, oil changed on a by monthly schedule and if it was ever close to measuring low on the dipstick the automatic engine shutdown would disable the vehicle while it was in motion. The car is undriveable and now the fear is that the "burning" of the oil has damaged the engine cylinder beyond repair. We've been advised to replace the engine for a cost of $12,500 at only 35,000 miles.
In motion on a city street going 35 mph the engine shuts off; steering and braking become disabled and car costs into traffic. No warning lights or dash board symbols turned ever on. Vehicle has to be towed to a shop to have the oil changed/replaced after only 200 miles since last oil change. Engine burns oil (not leaking) at a high rate. Oil needs to be checked weekly and replaced on a 2-3 month schedule. Only 35,000 miles on the car.
Vehicle was in motion at about 25-30 mph when the vehicle shut off completely, engine was not going and power steering, brakes, and all electronics would not work until the car coasted into a parking lot. The car was put in park and then turned back on as normal. Incident has happened four times now at speeds of 45mph, 20mph, 25mph, and 10mph.
Gear shift error lights! while driving all the service shifter lights came on. Pulled over to shut off the car and the lights went off. When I picked up to speed the lights came back. The car shuts off when turning and started jerking with take off. Once the power shuts off the car didn't want to start and turned over until it caught on. I drive around a large city with lots of highways for a living and I am afraid the car may loss power in traffic! this issue has been happening since summer 2020
Engine shuts off with no warning! apparently when oil is low, engine is built to shut off as a safety feature! no oil light indicator comes on. This happens in the middle of driving vehicle with no warning. Checked the forums online and many people complaining of same issue. These vehicles (mine included) are burning oil like crazy! issue has been occurring since vehicle had 60K miles on it. Will burn through 5 quarts of oil in 3K miles or less and then vehicle will shut off because of no oil!
Engine cuts out with no warning when vehicle in motion. Immediate loss of steering, breaking, and power. Vehicle was travelling at 10-15 mph following road to the right on a rise. Immediate risk of collision from following cars.
Eight times now my 2016 Jeep Cherokee will just quit. Dealership keeps making me check my oil myself. I am 3000 miles before a scheduled oil change and the vehicle has just stopped running while driving 50 mph again. This is very dangerous. I live in a rural area where the speed limit is 55 on almost all roads. I was almost hit by a semi waiting for a tow. I got home and again my oil is low. My car is not leaking oil. Again I will have to tow to dealer for them to put oil in and do nothing to fix this oil consumption problem. The vehicle is in full motion. Dashboard gives a warning to put car in gear while driving. When it is in gear
Vehicle engages emergency break and service transmission while in motion'reducing the speed to 0. it forces a restart and once the restart is done vehicle will make abrupt sounds while shifting gears. Steering will become stiff and vehicle will do this on regular street road or highway making it dangerous. Once vehicle is restarted a few times sensors clear out. It's become unsafe to drive.
Car shut down in middle of road, happened few more times, car is consuming gas in less then 700 miles, mech says its a engine issue, I have to refile every few days, car is struggling to move, I fear shut down again if I do not fill in a dangerous location
Vehicle stall while parked or during mid turn. Vehicle would also have some sort of overheating which causes engine light to come one and vehicle starts to lose power causing lights to have a short flicker. All issue happen during motion and while parked.
The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at approximately 20 mph, the vehicle stalled without warning. The vehicle was able to restart however, there was a delay and an abnormal noise coming from the vehicle. The vehicle was taken to keys auto center (1618 N roosevelt blvd, key West, fl 33040) where the failure was undetermined. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
The Jeep has 36.4K miles. When I drive the car is overheating and shoots all the way hot into the red and then cools down, then goes up again. It happened 4 times in 15 min. We filled it with antifreeze. There is no leak. The dealer couldn't find a problem but my mechanic says it's an engine defect that Chrysler needs to fix. It also has a cylinder misfire that I have had to have fixed by Chrysler twice in September and December because it chugs when I start the car and at stop lights. The check engine light comes on. They say it's bad spark plugs. I only drive about 14 miles a day.
The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle loss motive power and stalled without warning. The contact stated that after several attempts the vehicle restarted. The vehicle was taken to blue ribbon Chevrolet Buick GMC Inc (1701 S kerr blvd, sallisaw, ok 74955, (918) 416-4590) and the contact was informed that the oil level was low and as a feature of the vehicle, the vehicle stalled due to low oil level. The vehicle was taken to an independent mechanic where an oil change was performed. Neither the dealer nor the manufacturer were made aware of the failure. The approximate failure mileage was 42,000.
A D V E R T I S E M E N T S
- Geneva, FL, USA