This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Service shifter light keeps coming on. All the lights light up on shifter. Car keeps sounding like it's revving on its own. And also car keeps feeling like brakes trying to slow down car by itself, and that happens sometimes while it sounds like revving at same time.
At about 20K miles, a warning on the display popped up that says, "service shifter" and all of the gear shift lights all lit up. This happened two times, once while the vehicle was in motion and once while it was parked. After those two times, it stopped and didn't happen again until now. The issue has returned at 45K miles and is happening a lot. When it happens while I'm moving, the engine revs up really high. When I'm parked and it happens, I have to turn the vehicle off and back on before I can shift into gear. The dealership has not provided a solution.
The service shifter light keeps coming on. With that..the lights next to the park, drive, neutral and drive letters all turn red. I'm taking it to a dealership this Saturday and I know that it will cost me. I had my two kids in the car 1 and 3 years old when it happened. My car was parked overnight in my garage because it's been raining all week and I didn't want to get out into the rain to let my two kids inside. I drove it about a mile down the road when this problem started. I read that this is a reoccurring problem with this vehicle that a lot of people are having. Some say the problem gets worse like the vehicle shuts down while driving and others say they have to keep paying to have it 'fixed' but the problem with keep happening. Also my vehicle had a misfire on the 2nd cylinder and my vehicle kept jerking two weeks prior to this incident but we also paid to get that 'fixed'. I got this vehicle because I needed something reliable to drive my family around in and it's causing me more headache and now I have to worry if my kids are safe to ride with me in it.
Service shifter warning appears in main console display which replaces your digital speed indicator. Will not disappear until you stop and restart car. Happens while moving. After googling the issue appears quite a few others have this same problem. Is just distracting if youre on the highway with your current speed suddenly replaced with a warning. As per others on google with the same issue.. had to have the shifter bezel and wiring harness replaced.
- Las Vegas, NV, USA
Search CarComplaints.com for these popular complaint phrases...
Jeep been cutting off alot, but can recrank, lighting bolt comes up when dies, now getting worse and lightning bolt stays on. Looking up what it means, shows electronic throttle. Just cuts off no warning, regardless how or ehete you at during driving.
2016 Jeep Cherokee. Consumer writes in regards to difficulty with stop/start feature on vehicle. The consumer was advised to replace battery, the vehicle lunged forward while attempting to park. The consumer was advised the software. Needed to be updated the consumer was concerned that the cabin filter was not mentioned in the owner's manual. The consumer was unaware that the cabin filter existed and would need to be replaced.
Today a message came on in my message window on the dash that the shifter needs to be serviced and all the shifter lights came on along with it. My car has about 60,000 miles on it. I purchased this car brand new and have already had 2 recalls, battery replacement, and transmission thermostat replaced on it. It sucks that these costs have had to come out of my own pocket because mopar/ Jeep has made such a lemon of a car. I've had to have towed twice so far.
I was driving and the lights on the shift all turn red. I pulled over turned the vehicle off drove again and all the lights turn red again repeated the process and and it turned on again. Called the dealer they never heard of the problem looked it up and said that the shift needs to be inspected but they said it is ok to drive.
On Feb 6, 2020, I was getting ready for work when I noticed that my Jeep had a message appear on the dash board regarding shift shifter. I was pulling out of my apartment complex when my car stopped out of no where my car stopped and the message appear while still on drive. When I looked over the shift shifter, the prnd were all lighten up in red. I has causing traffic and had to get my car towed.
We have taken our Jeep in countless times since obtaining it brand new in 2016 for a service shift issue. They replaced our thermostat the first time then wiring harness to the transmission/BCM the second time since then the dealership has stated with out a check engine light not to worry about this issue. Every time it happens our Jeep heats up past 220 degrees and starts to run rough.
The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at approximately 20 mph, an audible chime was heard and a message stating shift to park displayed on the instrument panel, and the vehicle stalled. The contact was able to restart the vehicle after several attempts. The vehicle was not taken to be diagnosed nor repaired. A dealer was not contacted or informed of the failure. The manufacturer was contacted and informed of the failure. A case was filed with the manufacturer. The approximate failure mileage was 44,000.
When I start my 2016 Jeep Cherokee latitude and put it in 1 sec gearkl all the lights on my shifter light up and stay lit. A message on my dash board says "service shifter". I tried turning the Jeep off and turn it back on but all the lights still stay on.
Service shifter dashboard message and the P. R. N. D. light up red off and on, three times so far within a six month period what do we do? Jeep dealer and headquarters maintains no complains have being filed the problem happens during car moving
About two months ago while driving the car chimed and the message "service shifter" appeared on the screen along with all lights next to shifter to light up red. The vehicle has to turned off and restarted to reset. Now the same thing keeps happening. This never happened before the over the air update. Extremely irritating and scary the first time it happened thank god I wasn't in an accident like other reports have noted. Jeep needs to recall this issue and fix it!!!
Service shifter message appeared in the center display and is lock in place, not being able to scroll through the menus any longer. Next to the shifter all lights for shifter position are illuminated and you cannot see which gear the vehicle is in anymore from looking down at the shifter. This has happened multiple times mostly while in motion but has also happened while stationary. The message including all other indications can go away with a full shutdown.
I was sent a recall for my navigation to upgrade, I was sent a flash drive for the upgrade and it didnt work. I called the number on the paperwork and they said to have the nearest dealership do the upgrade because the flashdive was not working. The dealership said they couldnt do the upgrade but for 400 dollars they could fix my usb port so they could upgrade the software and they kept the recall paperwork so now I dont have the number to call and tell them it's not done and when I enter my VIN it says all recalls are finished.
A D V E R T I S E M E N T S
- Dudley, MA, USA