CarComplaints.com Notes: How many transmission complaints can a new vehicle really receive? You'd be surprised. Unless you're a 2015 Cherokee owner, then I bet you're not surprised at all.

10.0

really awful
Crashes / Fires:
8 / 12
Injuries / Deaths:
6 / 0
Average Mileage:
28,855 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Jeep Cherokee electrical problems

electrical problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2015 Jeep Cherokee:

Unsubscribe any time. We don't sell/share your email.

2015 Jeep Cherokee Owner Comments (Page 1 of 15)

problem #286

Jun 262024

Cherokee

  • miles

A D V E R T I S E M E N T S

I've done searches with Carfax and there's 4 or more recalls on my Jeep but it's not wanting to do anything now it won't even start I just drove it and the night before and I believe there's an electrical problem a transmission problem and I don't know what else and yes the car Financial Place knows about it and the place where I bought it from

- Baldwinsville, NY, USA

problem #285

Jun 302024

Cherokee

  • miles
Parking brake automatically engaged and left me stranded. I had it towed to the dealer and they found water in the spare tire compartment dealer. The repair tech said that water had damaged the parking brake module as well as others. I do not live in any area that has been flooded

- Warren, MI, USA

problem #284

May 242024

Cherokee

  • miles
El problema del carro está en los cambios. El carro se apaga emos pasado varias veces por riesgos. Sé a llevado varias veces a reglar. Y vuelve hacer lo mismo. Reporte recall w47

- Los Angeles, CA, USA

problem #283

May 202024

Cherokee

  • miles

A D V E R T I S E M E N T S

Jeep has never been in accident properly and regularly maintained when driving on freeway all of the sudden out of nowhere service airbag system and service park brake pop up I was fearful for my life when getting home not knowing if airbags will work heaven forbid I get in car accident or car may roll over onto street because park brake is not working I went to dealership and asked what's wrong with viechole did manufacturer put in faulty airbags or installed broken brake they refused to tell me what the issue is unless I pay them over $500 just to know what's wrong with car I told them car was never in accident properly maintenanced the problem has to be with manufacturer they said unless I pay $500 they will not tell me what's wrong with the jeep please investigate jeep for failed car parts.

- Roseville, CA, USA

problem #282

May 012024

Cherokee

  • miles
Service Shifter Error comes on and off consistently -- dealer said that this error is known and common and has been going on for many many years. There is no "fix" to the problem and replacing the entire console is the only way to try to remediate the problem but this often does not work. It is incredibly expensive to concerning.

- Liberty Twp, OH, USA

problem #281

Feb 082019

Cherokee

  • miles
I have had this shifter on my car changed and serviced 4 times and I still have an issue. The car keeps saying service shifter everytime I reverse. Barking brake module needed to be replaced. Car roof was leaking causing major damage to my car. I have all paperwork of services. Jeep tells me that because my car is not under warranty they can not assist me. I spent about 5k on fixing this car alone not including payments. I took this car to who jeep referred I also took it to the dealership I brought it from and same issue until this day. I gave up!!!!

- Brooklyn , NY, USA

problem #280

Apr 012024

Cherokee

  • miles

A D V E R T I S E M E N T S

The Electronic Parking Brake has malfunctioned because water has leaked into the liftgate. Jeep is replacing the power liftgate module because if water leaks into the car, this could cause a fire if the water reaches the module. Water is in my car and has destroyed the e-brake system causing it to go on and off unexpectedly and now I can't drive the car. According to an ODI Resume, "On May 11, 2016, the manufacturer released a Technical Service Bulleting (ODI #10191415, FCA #08-060-16) that instructs dealers on replacing the EPB module and inspecting the electrical connector for corrosion if a customer describes having the EPB not releasing." Jeep is willing to replace the Power Liftgate Module - Recall 49A - but not the EPB for the exact same reason. The dealer agrees with my assessment, but without Chrysler willing to cover the cost, they are not able to replace the EPB system for free and want to charge me $1000. Several lights are going off on the dashboard - Service Park Brake, the Brake light and now the Stop/Start function is disabled.

- Boston, MA, USA

problem #279

Apr 042024

Cherokee

  • 128,000 miles
The contact owns a 2015 Jeep Cherokee. The contact stated that upon starting the vehicle, the parking brake error message was displayed. The vehicle was taken to the local dealer, where it was diagnosed that there was a crack on the vehicle near the lift gate and water had entered the spare tire compartment. The dealer diagnosed the vehicle and determined that the wiring harness and module needed to be replaced. The vehicle was repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The contact stated that the failure was related to NHTSA Campaign Number: 23V338000 (Electrical System, Structure). The failure mileage was approximately 128,000.

- Clarksburg, WV, USA

problem #278

Mar 112024

Cherokee

  • miles
The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

- Toledo, OH, USA

problem #277

Mar 072024

Cherokee

  • miles
The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Swanton, OH, USA

problem #276

Jul 152023

Cherokee

  • 76,000 miles

A D V E R T I S E M E N T S

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the electronic liftgate door failed to open as needed. The failure mileage was 76,000. Parts distribution disconnect.

- Cumming, GA, USA

problem #275

May 012023

Cherokee

  • 0 miles
The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Fairlawn, OH, USA

problem #274

Jan 102024

Cherokee

  • miles
We own and lease mostly Chrysler /Jeep products in our family. We currently have a Wrangler, Pacifica, Jeep Cherokee. Our 2015 Jeep Cherokee has shut down completely while driving 4 times. The first time this happened was a year ago and we thought it was a fluke. Recently it has happened 3 times so there is clearly an issue with this 2015 Jeep Cherokee and it is unsafe to drive until this matter is completely fixed or the car is replaced. We are fortunate that an accident did not occur during any of these times however the last incident came very close. Very frightening !! The vehicle is currently at Rockland Jeep Dealer and I am attaching the estimate we received which is over $5,000. We have replaced the battery, changed the oil and have been without this vehicle for almost 2 months. We are hoping that Chrysler will pick up this expense since there were many recalls regarding this matter.

- Park Ridge, NJ, USA

problem #273

Feb 122024

Cherokee

  • miles
Randomly an audible alarm sounds and the dash indicates "Service Shifter" while the digital dashboard indicators do not allow to navigate away from that notice, and all of the lights on the transmission indicators illuminate. I called the dealer and they said they were aware of issues with that, but no recall exists. I Googled the "Service Shifter" and my model vehicle and apparently it's a larger problem than the Dealer indicated on the phone. I was advised to turn the vehicle off, open the door, close the door, and restart the vehicle. The error cleared but later intermittently reappears.

- Ketchikan, AK, USA

problem #272

Feb 072024

Cherokee

  • miles
The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Viola, DE, USA

problem #271

Feb 052024

Cherokee

  • miles
I own 2015 Jeep Cherokee. the contact received notification of NHTSA campaign number: 23v338000((electrical system, structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The recall was announced in May of 2023. It is now February 2024. The only solution for this urgent recall is to park outside away from vehicles and buildings. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirm parts not available.

- Cheyenne, WY, USA

problem #270

May 232023

Cherokee

  • miles
Stellaris (Fiat/Chrysler/Jeep) issued an urgent recall for my 2015 Jeep Cherokee Trailhawk in May, 2023, related to the electric liftgate (recall 49A), notifying me that I should not park my vehicle indoors, as it can spontaneously catch fire. I can neither park in my garage at home (which violates my HOA terms) nor at work (which is underground) and be in compliance with the recall. I'm also unable to sell the vehicle back to the dealer. As of today, 1/29/2024, nine months later, I talked to both my local dealer and FCA directly on their helpline. There is no repair available and FCA confirmed by phone that there is 'no timeline available' for parts availability. This is unacceptable, as recall repairs should be completed in a timely fashion. I can be contacted at [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Katy, TX, USA

problem #269

May 112023

Cherokee

  • 0 miles
The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- San Benito, TX, USA

problem #268

Jun 152023

Cherokee

  • miles
I've been waiting for months to fix the latest recall as part of the 'park outside' campaign, of which we received notice several months ago. This vehicle should never have been sold due to the 11 recalls it's had. I want out of this vehicle and loan. Please advise.

- Pittsburgh, PA, USA

problem #267

May 112023

Cherokee

  • 0 miles
The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Jefferson City, MO, USA

Read the next 20 complaints »

Not what you are looking for?