CarComplaints.com Notes: How many transmission complaints can a new vehicle really receive? You'd be surprised. Unless you're a 2015 Cherokee owner, then I bet you're not surprised at all.

10.0

really awful
Crashes / Fires:
8 / 12
Injuries / Deaths:
6 / 0
Average Mileage:
28,070 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Jeep Cherokee electrical problems

electrical problem

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2015 Jeep Cherokee Owner Comments (Page 1 of 15)

problem #294

Dec 052024

Cherokee

  • miles

A D V E R T I S E M E N T S

Driving through [XXX] in Belfair, WA my 2015 Jeep Cherokee Trailhawk with the 2.4L started running rough and was jerking. As I entered the turn lane the Service Park Brake light flashed, my Jeep jerked to a stop and the emergency brake was turned on while I was still in Drive. I could not get the Emergency Brake to release even after putting my vehicle into park and pressing the brake pedal. I turned the Jeep off then back on but the Emergency Brake was still stuck on. I had to shut the Jeep off and get out of my vehicle on a very busy Highway to get my tools from the spare tire cargo. Upon retrieving my tools I noticed several inches of standing water in the spare tire area. I then popped my hood, disconnected the battery then reconnected the battery. This allowed the Emergency Brake to release so I could drive to the nearest parking lot. I was along an extremely busy State Highway for almost 10 minutes and nearly got hit by other vehicles including school busses and big rigs! My Jeep was towed to my home in Shelton, WA where further inspection showed water had been leaking from the lift gate. I removed all panels and found almost 4 inches of water where my spare sits, mold, water and moisture on and around the ECU and the Automatic Braking System and rust. The seals are good but when it rains the water finds its way in! These pictures are from after when I used my shop vac to get the water out. I found there is a recall for the exact same thing but only for Power Lift Gates. I do not have a Power Lift Gate but this is a major safety issue and should be recalled whether the 2015 Jeep Cherokee Trailhawk has a power lift gate or manual lift gate! A quick internet search shows so many other Jeep Owners without the Power Lift Gate have the same issue and complaints! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Belfair, WA, USA

problem #293

Oct 162024

Cherokee

  • miles
Hi, There are numbers of recalls and 3 of the recalls came back. I got engine light with the codes U0402 Implausible Data Received From TCM U0164 Lost Communication With HVAC Control Module TCM BCM and PCM needs to be reprogrammed or replaced. Also car is accelerating while cruise control is set. Fca satisfaction notice - R01 Fca recall - S55 Nhtsa recall - 16V - 529 Fca recall - U63 Nhtsa recall - 18V - 332 These 3 recalls need to be redone. Thanks

- Acton, CA, USA

problem #292

Oct 042024

Cherokee

  • miles
Experiencing description included in NHTSA Action Number: PE22009 The electronic parking brake is troublesome and often times has trouble engaging/disengaging.

- Hamden , CT, USA

problem #291

Oct 042024

Cherokee

  • miles

A D V E R T I S E M E N T S

Good morning. I am contacting you in regards to my 2015 Jeep Cherokee. In summary, I am having issues with the transmission and upon further investigation I believe the issue is identical/related to recall campaign 16V529000. I do not feel safe driving the vehicle and would very much appreciate the issue be investigated. Thank you

- Hamden , CT, USA

problem #290

Oct 132024

Cherokee

  • miles
It was recalled before for water getting into the trunk causing electrical issues(even fires). I brought it to a dealership to have it fixed, water is still getting into my vehicle. Dealership said there is nothing we can do since the recall is gone.

- Springfield , MA, USA

problem #289

Feb 012024

Cherokee

  • miles
Transmission issues since purchase. Chokes, shifts in and out of gear. Service shifter light. Dash Lights go on and off.

- Littleton, NH, USA

problem #288

Jul 102024

Cherokee

  • miles

A D V E R T I S E M E N T S

My 2015 Jeep Cherokee started having strange electrical issues. Sometimes the automatic lift gate would not open or close. Sometimes the parking brake would engage and not release. At times the parking brake would engage and I would not be able to drive the car. It would engage within seconds of starting to drive the car, leaving the car lurching forward or unable to move (in the middle of the street). I noticed there seemed to be water leaking into the car around the back right near the power lift gate. I managed to disengage the emergency brake to drive the car to the mechanic. The mechanic could not get the brake released and had to tow the car to an electrical specialist. I paid around $2000 for a new harness for the park break as well as other issues related to the water damage corroding the electrical equipment at the power lift gate. 16 months later and I am having the same issue again. I brought the Jeep to the dealer and they told me the brakes are corroded in addition to the recall on the power lift gate. I believe this (corroded brakes) may also be from the lift gate water leak issue. The recall repair will take months I am told. In the meantime I cannot open the lift gate and so cannot have a diagnostic done on the water leak at the lift gate that continues to enter into the electrical system at the back of the car (liftgate area), likely doing more damage again to the other electrical components such as brake release and brakes. I called the recall line at Chrysler to ask for an expedited recall service and they declined, saying the vehicle is safe to drive. Please there must be a recall on the water leaks causing all of these electrical safety issues.

- Alexandria, VA, USA

problem #287

Jul 142024

Cherokee

  • miles
The service shifter light comes on intermittently on my 2015 jeep Cherokee latitude. Service shifter light comes on dash and all lights on the shifter assembly are solid red. The service shifter light will not go off until the car is turned off and back on. It causes the heads up display to be blocked until the vehicle is turned off to reset the lights. The transmission feels like it is missing a gear or slipping between gears just before the service shifter light comes on. It does not have a solid time that it comes on. You can be driving down the road and it just comes on or you can be putting the car into reverse and it comes on. The jumper and bezel along with the shifter assembly has been replaced 2 times already. The first time it was replaced at my cost on April 8, 2022. The second time was replaced on November 30, 2023. My vehicle will be going into the dealership again because the service shifter light has come on again on July 14, 2024. This is a known issue and no one is doing anything about it after 90 plus complaints have already been filed with you.

- Perrysburg, OH, USA

problem #286

Jun 262024

Cherokee

  • miles
I've done searches with Carfax and there's 4 or more recalls on my Jeep but it's not wanting to do anything now it won't even start I just drove it and the night before and I believe there's an electrical problem a transmission problem and I don't know what else and yes the car Financial Place knows about it and the place where I bought it from

- Baldwinsville, NY, USA

problem #285

Jun 302024

Cherokee

  • miles
Parking brake automatically engaged and left me stranded. I had it towed to the dealer and they found water in the spare tire compartment dealer. The repair tech said that water had damaged the parking brake module as well as others. I do not live in any area that has been flooded

- Warren, MI, USA

problem #284

May 242024

Cherokee

  • miles

A D V E R T I S E M E N T S

El problema del carro está en los cambios. El carro se apaga emos pasado varias veces por riesgos. Sé a llevado varias veces a reglar. Y vuelve hacer lo mismo. Reporte recall w47

- Los Angeles, CA, USA

problem #283

May 202024

Cherokee

  • miles
Jeep has never been in accident properly and regularly maintained when driving on freeway all of the sudden out of nowhere service airbag system and service park brake pop up I was fearful for my life when getting home not knowing if airbags will work heaven forbid I get in car accident or car may roll over onto street because park brake is not working I went to dealership and asked what's wrong with viechole did manufacturer put in faulty airbags or installed broken brake they refused to tell me what the issue is unless I pay them over $500 just to know what's wrong with car I told them car was never in accident properly maintenanced the problem has to be with manufacturer they said unless I pay $500 they will not tell me what's wrong with the jeep please investigate jeep for failed car parts.

- Roseville, CA, USA

problem #282

May 012024

Cherokee

  • miles
Service Shifter Error comes on and off consistently -- dealer said that this error is known and common and has been going on for many many years. There is no "fix" to the problem and replacing the entire console is the only way to try to remediate the problem but this often does not work. It is incredibly expensive to concerning.

- Liberty Twp, OH, USA

problem #281

Feb 082019

Cherokee

  • miles
I have had this shifter on my car changed and serviced 4 times and I still have an issue. The car keeps saying service shifter everytime I reverse. Barking brake module needed to be replaced. Car roof was leaking causing major damage to my car. I have all paperwork of services. Jeep tells me that because my car is not under warranty they can not assist me. I spent about 5k on fixing this car alone not including payments. I took this car to who jeep referred I also took it to the dealership I brought it from and same issue until this day. I gave up!!!!

- Brooklyn , NY, USA

problem #280

Apr 012024

Cherokee

  • miles
The Electronic Parking Brake has malfunctioned because water has leaked into the liftgate. Jeep is replacing the power liftgate module because if water leaks into the car, this could cause a fire if the water reaches the module. Water is in my car and has destroyed the e-brake system causing it to go on and off unexpectedly and now I can't drive the car. According to an ODI Resume, "On May 11, 2016, the manufacturer released a Technical Service Bulleting (ODI #10191415, FCA #08-060-16) that instructs dealers on replacing the EPB module and inspecting the electrical connector for corrosion if a customer describes having the EPB not releasing." Jeep is willing to replace the Power Liftgate Module - Recall 49A - but not the EPB for the exact same reason. The dealer agrees with my assessment, but without Chrysler willing to cover the cost, they are not able to replace the EPB system for free and want to charge me $1000. Several lights are going off on the dashboard - Service Park Brake, the Brake light and now the Stop/Start function is disabled.

- Boston, MA, USA

problem #279

Apr 042024

Cherokee

  • 128,000 miles
The contact owns a 2015 Jeep Cherokee. The contact stated that upon starting the vehicle, the parking brake error message was displayed. The vehicle was taken to the local dealer, where it was diagnosed that there was a crack on the vehicle near the lift gate and water had entered the spare tire compartment. The dealer diagnosed the vehicle and determined that the wiring harness and module needed to be replaced. The vehicle was repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The contact stated that the failure was related to NHTSA Campaign Number: 23V338000 (Electrical System, Structure). The failure mileage was approximately 128,000.

- Clarksburg, WV, USA

problem #278

Mar 112024

Cherokee

  • miles
The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

- Toledo, OH, USA

problem #277

Mar 072024

Cherokee

  • miles
The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Swanton, OH, USA

problem #276

Jul 152023

Cherokee

  • 76,000 miles
The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the electronic liftgate door failed to open as needed. The failure mileage was 76,000. Parts distribution disconnect.

- Cumming, GA, USA

problem #275

May 012023

Cherokee

  • 0 miles
The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Fairlawn, OH, USA

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