The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Fairlawn, OH, USA

We own and lease mostly Chrysler /Jeep products in our family. We currently have a Wrangler, Pacifica, Jeep Cherokee. Our 2015 Jeep Cherokee has shut down completely while driving 4 times. The first time this happened was a year ago and we thought it was a fluke. Recently it has happened 3 times so there is clearly an issue with this 2015 Jeep Cherokee and it is unsafe to drive until this matter is completely fixed or the car is replaced. We are fortunate that an accident did not occur during any of these times however the last incident came very close. Very frightening !! The vehicle is currently at Rockland Jeep Dealer and I am attaching the estimate we received which is over $5,000. We have replaced the battery, changed the oil and have been without this vehicle for almost 2 months. We are hoping that Chrysler will pick up this expense since there were many recalls regarding this matter.

- Park Ridge, NJ, USA

Randomly an audible alarm sounds and the dash indicates "Service Shifter" while the digital dashboard indicators do not allow to navigate away from that notice, and all of the lights on the transmission indicators illuminate. I called the dealer and they said they were aware of issues with that, but no recall exists. I Googled the "Service Shifter" and my model vehicle and apparently it's a larger problem than the Dealer indicated on the phone. I was advised to turn the vehicle off, open the door, close the door, and restart the vehicle. The error cleared but later intermittently reappears.

- Ketchikan, AK, USA

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Viola, DE, USA

I own 2015 Jeep Cherokee. the contact received notification of NHTSA campaign number: 23v338000((electrical system, structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The recall was announced in May of 2023. It is now February 2024. The only solution for this urgent recall is to park outside away from vehicles and buildings. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirm parts not available.

- Cheyenne, WY, USA

Stellaris (Fiat/Chrysler/Jeep) issued an urgent recall for my 2015 Jeep Cherokee Trailhawk in May, 2023, related to the electric liftgate (recall 49A), notifying me that I should not park my vehicle indoors, as it can spontaneously catch fire. I can neither park in my garage at home (which violates my HOA terms) nor at work (which is underground) and be in compliance with the recall. I'm also unable to sell the vehicle back to the dealer. As of today, 1/29/2024, nine months later, I talked to both my local dealer and FCA directly on their helpline. There is no repair available and FCA confirmed by phone that there is 'no timeline available' for parts availability. This is unacceptable, as recall repairs should be completed in a timely fashion. I can be contacted at [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Katy, TX, USA

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- San Benito, TX, USA

I've been waiting for months to fix the latest recall as part of the 'park outside' campaign, of which we received notice several months ago. This vehicle should never have been sold due to the 11 recalls it's had. I want out of this vehicle and loan. Please advise.

- Pittsburgh, PA, USA

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Jefferson City, MO, USA

I have a recall for the electrical system due to a possibility of fire with or without the ignition on. I've called several dealerships to get this taken care of only to be told there is not a solution yet, that their waiting lists are backed up, that they can't help me, etc., and I cannot get in touch with the manufacturer. This recall is serious enough that they recommend not to park it near any structures in case the vehicle catches on fire. Obviously, this vehicle is not safe to drive. I am wanting options in terms of replacing the vehicle which the dealerships and manufacturer are not being forthcoming with.

- Austin, TX, USA

Parking brake engaged and had to be manually overridden to disengage. Upon further research on the internet and taking apart the rear I found a water leak from the power liftgate and the electronic power brake module to be corroded.

- Chesapeake, VA, USA

There is still no remedy for my vehicle, the rain water got inside my vehicle and made the seats/ carpet moldy and still smells like mold after 3 interior cleanings and months of keeping up with cleaning. Water still gets through. The back tailgate doesn-??t work due to the recall and I-??m not sure what to do. I would like the manufacturer to take it back and give me the amount I-??ve paid for it through finance.

- Springfield , MA, USA

The service shifter light came on and there is an issue with that with Jeep cars.

- Sumter, SC, USA

Vehicle recall has not been resolved in a timely manner. Liftgate does not open, preventing access to spare tire in case of emergency. Also poses a fire risk.

- Grand Ledge, MI, USA

Emergency parking brake would automatically engage. Service parking brake message on dash. Could not flat tow vehicle due to this problem. Dealer replaced EPB module. Told me it showed corrosion. Still getting message after replacement. Further investigation showed water intrusion due to cracked body or leaking seal. Replaced wiring harness. I believe all of this is in same area that is in the lift gate recall and subject the same electrical fire dangers.

- Milton, FL, USA

Loss of power while driving

- Lancaster, CA, USA

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- West Hills, CA, USA

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Easton, MD, USA

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Traverse City, MI, USA

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was parked inside the garage, and she was unable to follow the Manufacturer's Instructions on how and where to park the vehicle due to inclement weather. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and a case was opened. The manufacturer confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Bozeman, MT, USA