-??Service shifter-?? light during driving but goes away. Impossible to figure out how to repair because it doesn-??t stay on. This is extremely dangerous and we are worried it would stop working in traffic and cause accident. Not to mention dealer won-??t look at or repair it since it has no trouble codes when scanned.

- Holland, MI, USA

The contact owns a 2015 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal with the check engine warning light illuminated. In addition, the vehicle would intermittently fail to start up after multiple attempts. The vehicle was taken to an independent mechanic where the contact was informed that the failure was likely related to the transmission. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.

- Detroit, MI, USA

The contact owns a 2015 Jeep Cherokee. The contact stated that while attempting to start the vehicle, he became aware that the vehicle was not in park(P) but was instead in neutral(N). The contact had to shift the gear shifter back and forth to shift the transmission to park(P). The contact stated while driving at various speeds, the check transmission and transmission symbol warning lights would illuminate. The contact stated that due to the failure, the vehicle was unable to be shifted into park(P) while attempting to park the vehicle. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission needed to be repaired. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact stated that the recall repair for NHTSA Campaign Number:16V529000 (Power Train) had recently completed on the vehicle and felt that the dealer did not complete the recall repair properly. The failure mileage was approximately 83,000.

- Spring Valley, IL, USA

Service shifter light Service shifter light came on and gear shift lights are all red; Reverse, Park, Neutral, Drive. Then a warning message flashed to service the air bag system and the 4wd needs servicing. This has happened three times. The first time it happened was at a stoplight. The second time it happened I could not leave a parking lot. The third time it happened I barley got it toy destination to park it. I have researched that this tends to be a problem with jeeps.

- Fallon, NV, USA

The contact owns a 2015 Jeep Cherokee. The contact stated while driving 70 MPH, the vehicle started shaking abnormally. The vehicle hesitated while accelerating with an abnormal sound coming from the vehicle. The Service 4WD warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 99,490.

- North Richland Hills, TX, USA

The contact owns a 2015 Jeep Cherokee. The contact stated that while his daughter was driving at 35 MPH, the transmission unintendedly shifted into neutral (N). Additionally, while stopped at a stop sign, the transmission was shifted into drive (D) when it unexpectedly shifted into neutral (N). No warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 16V529000 (Power Train). The manufacturer was made aware of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 90,000.

- Levittown, PA, USA

The contact owns a 2015 Jeep Cherokee. The contact stated while starting the vehicle, the 4WD warning light illuminated. The vehicle was taken to the dealer who stated that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 20V343000 (Power Train) however, the VIN was not included NHTSA Campaign Number: 20V343000 (Power Train). The contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 65,000.

- Louisville, KY, USA

The contact owns a 2015 Jeep Cherokee. The contact stated while driving 30 MPH and depressing the accelerator pedal, there was an abnormally loud clunking sound coming from the rear of the vehicle. The contact veered to the side of the roadway. The contact stated that he turned off the AWD mode and the traction control, and the sound went away while driving. The vehicle was taken to the dealer, where it was diagnosed that the Power Transfer Unit (PTU) had failed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V343000 (Power Train); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 116,000.

- Hamburg, PA, USA

While driving moderately at about 45 miles per hour I heard a clunk in the drivetrain and the vehicle would no longer propel itself and I was in the middle lane in traffic during rush hour. I nearly got hit three times attempting to get out of the middle lane. Once I got to the right lane I managed to coast up a driveway and coast backwards into a parking spot. My spouse is handicapped and the reason I keep a very good vehicle to transport her for Medical Appointments, especially. I contend that Jeep, Chrysler, Daimler, Fiat and all the others involved in the reason for this recall, knowingly and without regard for safety of their consumers assembled the transmission with the defectively machined transfer case for MONETARY reasons. I want my car repaired as a defective vehicle under the LEMON LAW act.

- Bennett, CO, USA

Rear Differential. It is available for inspection. Problem confirmed by 3 auto establishments. AAA, Jeep Auto Nation Dealership and John's Auto Care. Jeep dealer confirmed problem 7/10/23 and will order new parts. It was first discovered @ oil & filter change at AAA. I wanted the dealership to examine problem and confirm. Also, I had a third inspection to verify damage. Please see the attached verifications.

- Rocklin, CA, USA

The contact owns a 2015 Jeep Cherokee. The contact stated while driving 55 MPH and depressing the accelerator pedal, the vehicle made an abnormal clunking sound and failed to respond. The contact veered to the side of the road and parked the vehicle; however, the vehicle rolled backwards. The contact engaged the electronic parking brake and the vehicle responded as needed. There was no warning light illuminated. The vehicle was towed to the residence. The contact contacted an independent mechanic, who informed him that the VIN was included in NHTSA Campaign Number: 20V343000 (Power Train). The dealer was notified of the failure and informed the contact that the recall remedy was a software update, and a repair fee would be charged for additional repairs. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 88,400.

- Bennett, CO, USA

PTU motor component issue. Jeep will not fix they state I-??m out of warranty period. This was recalled for over 70k jeeps but not my vin and now jeep has over 700 on back order in Colorado alone. No one from jeep will assist me with fixing it or a car. They say it could be months! I need help and assistance as I can-??t fix it or get the part to fix it. Can-??t drive it and there is a safety issue with it on park even and lose power.

- Arvada, CO, USA

The Jeep Cherokee Latitude suddenly quit running on freeway with no warning. Car would not travel but coasted to a stop. She was lucky no one was close by or the car would have been plowed into from behind. This could have created a chain reaction pile up due to the busy freeway. Car is currently at a dealer and was evaluated for a faulty transmission and needs to be replaced. This was in a Jeep recall a few years ago but supposedly didn't cover my vin, S55. Now, Chrysler is leaving me to deal with their transmission problem. This is a major safety problem as mentioned in their recall.

- Fuquay Varina, NC, USA

-transmission sporadically slams into gear while changing gears. Feels like you got rear-ended. -Issues with front drivers side metal grinding noise.... Had it fixed @ the dealership.... 6 months later it's back.

- Norman, OK, USA

Recently my service 4WD light came on in June 2023. My 4 WD system is completely unusable. It is deactivated according to system. It was on for a week before I could get into a shop. This has caused my Jeep to get stuck in gravel and spin out when trying to get grip as the system doesn't engage to help. My parking lot at work is gravel so this is a daily occurrence. This renders my Jeep and unusable in bad weather and or adverse conditions. We live in the mountains and not having this available makes it possible of getting stuck and being stuck. Which is a safety hazard for me. I could get hit by passing vehicles or if car ends up going into limp mode it could cause an accident. When I took in to shop/ independent service to have inspected and find out what was going on I was informed it is the PTU system and replacement parts are currently nearly impossible to get as there are backorders and parts are not able to be produced quick enough to meet demand of so many Jeep owners with the same issues. It could be up to a year to get fixed and is incredibly costly. If so many Jeeps are experiencing this same thing then it is a manufactuer issue. Why have they not recalled. I did call Jeep Monroe in Monroe WA and spoke with service and they verified there is a backorder with very long waitlist and no timeline for how long it would take for parts. And that this is a COMMON issue with Jeep right now.

- Sultan, WA, USA

Yesterday, I began experiencing transmission-related issues: rough, delayed or sudden shifting; grinding noise during shifting; harsh engagement of gears; and reduced power when shifting. The -??Service Shifter-?? indicator came on while driving. This is an ongoing transmission issue I have experienced with my 2015 Jeep Cherokee and I believe that this persistent problem is compromising the safety of myself and my passengers.

- Mahopac, NY, USA

Power transfer unit went out. Service 4WD light came on. Took it in to a Jeep dealer to have them figure out what was going out

- Deforest, WI, USA

The contact's daughter owns a 2015 Jeep Cherokee. The contact stated that while her daughter was driving at an unknown speed, the -??4WD System Unavailable - Service Required" message was displayed. The vehicle was taken to a dealer where it was diagnosed with a defective power transfer unit. Upon investigation, the contact discovered NHTSA Campaign Number: 20V343000(Power Train) which she linked to the failure. The manufacturer was also notified of the failure and the contact was informed that there were no recalls associated with the failure. The vehicle was not repaired. The failure mileage was approximately 130,000.

- Mount Pleasant, SC, USA

Transmission has been a problem since purchase. Numerous repairs done without success and finally they replaced the entire transmission. Still had problems. Car has only 93,000 miles on it and now the Power transfer Unit is failing. I understand that it was replaced when they put in the new transmission. Noticed a large number of complaints about PTU on line. Why hasn-??t this been recalled? It was in Canada.

- Kentwood, MI, USA

A couple of issues are occurring and this is all over the internet as well and I have decided to file a complaint as this vehicle should be recalled. Most recently the car shuts off while driving and need to coast into the breakdown lane. The transmission shifts very rough as well as this model in addition the engine seems to eat the oil as well. I purchased the vehicle brand new and have consistently gotten oil changes, but a year ago when I brought this vehicle in the dealer advised I had no oil, but I got oil changes every 4-5K miles. I should not need to be pouring oil into the car. This is well known issue all over the internet with this engine. What happens is the car will shut off randomly when driving as a fail sale. In addition most recently the will shut off and there is oil in the engine, but it starts jerking the engine as if it is trying to change gears and then the car loses the ability to accelerate and actually deaccelerate. I have to pull over and the car will not drive. I have to turn the car off and let it sit for a minute or two and then turn it back on. This is highly dangerous as someone can smash into the back of the car while i am driving since the car loses power. I have brought the car in numerous times to the shop over the years due to the transmission/engine failures. This engine/transmission needs to be recalled as these cars should not be on the road. Most recently I brought it back to the dealer and they advised they could not replicate the problem. It is back in the shop today as well 5/31/23 as the incident occurred again 3 days after. I have some video I can email as well.

- Methuen, MA, USA