CarComplaints.com Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints

10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
37,497 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Cherokee fuel system problems

fuel system problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2014 Jeep Cherokee:

Unsubscribe any time. We don't sell/share your email.

2014 Jeep Cherokee Owner Comments (Page 6 of 9)

« Read the previous 20 complaints

problem #78

Feb 232019

Cherokee

  • 29,200 miles

A D V E R T I S E M E N T S

Jeep Cherokee takes in fuel and over-flows into the over-flow charcoal tank and causes the transmission to shutdown due to an overabundance of fuel. I do not "top off" the fuel tank at all. I wait for the fuel pump to stop on it's own and after I refuel the vehicle starts to sputter and jerk. The vehicle has trouble shifting into gear and shuts down the vehicle and forces to place the in park and shift into a different gear. This happens to the vehicle everytime I refuel. Invalid VIN

- Orlando, FL, USA

problem #77

Feb 172019

Cherokee

  • 29,191 miles
After each time of re-fueling the vehicle stalls while trying to drive, doesn't want to run; vehicle asks to be shifted into park and we try and pull over off on a busy 6 lane roadway. Screen says service transmission after stalling. Then the vehicle got stuck in 3rd gear. Weren't sure if we would make it home. Called Jeep customer service and they would not help in any way.

- Fort Myers, FL, USA

problem #76

Apr 012018

Cherokee

  • miles
When I'm filling up my tank, the pump keeps shutting off like the tank is full. The only way I can fill up is to wait there and fill it little by little and it keeps shutting off. I don't get it, it's not my first time pumping gas. It is at every gas station I go to, in and out of the state. I've tried to slow the intake down, turn it upside down, take the filler half way out, all the way in, nothing works. Never had this problem before with any cars I've owned. I've read people with the same year car have experienced this. Strange thing is, it didn't do it the first couple of fill ups. Bought the car in Feb 2018 and didn't happen the first few months. Out of the blue started happening and then stopped for a few months. Has since been doing it. (approx. 4-5 very long, annoying months)

- Sparks, NV, USA

problem #75

Jan 232019

Cherokee

  • 32,400 miles

A D V E R T I S E M E N T S

1. Jan 23, 2019lgoing around 35 mph, the car lost all power. Dashboard lit up. Brakes would not work, steering would not work. Car stopped on its own. Vehicle diagnosed by Jeep as needing transmission control module replaced. Did that within one week, transmission banging when going from first to second, second to third. 2. Feb 07, 2019: Driving around 55mph, vehicle lost all power. No lights came on but vehicle shut down. After five minutes, was able to restart it. 3. Feb 7, 2019: Turning right, vehicle lurched and skidded. 4. Feb 08, 2019: Filled gas tank, pulled away from pumps. Vehicle lost power, shut down

- Williamson, GA, USA

problem #74

Feb 072019

Cherokee

  • 28,563 miles
While stop at a light the Jeep stalled out with check engine light, parking gear light, and road hazard light came on. Then when I put it in park and back in gear it jerked badly as if the engine came out and bunny hop as it took off like some one learning to drive a standard. Some times while driving it roughly shifts into 2nd. And it stalled once on a major highway which is dangerous.

- Coupland, TX, USA

Search CarComplaints.com for these popular complaint phrases...

problem #73

Jan 182019

Cherokee

  • 80,000 miles
After filling Jeep up with gas car stalls when driving lose of all control out of know where I see many forms online about the same problem someone is going to get heart and nobody knows if it's the gas tank or fuel pump a very dangerous situation specially it stops doing it after going for a little it happens every time. No VIN available.

- Mastic, NY, USA

problem #72

Feb 012019

Cherokee

  • miles

A D V E R T I S E M E N T S

Trying to pump gas and the pump won't let me pump gas into the gas tank

- Smithsburg, MD, USA

problem #71

Dec 032018

Cherokee

  • 63,000 miles
Refueling system - during refueling, something in that process continues to cut off, acting as though the tank is full. We know this is not the case as we drive 200 miles per week round trip to work. This happens no matter which gas station we fill up at. This has also happened to our brother-in-laws vehicle. Still pending to be fixed as hopefully, it is under our warranty.

- Rio Rancho, NM, USA

problem #70

Dec 042018

Cherokee

  • 110,000 miles
While driving vehicle on rural 2 lane road at 40-60 mph seems to shift into neutral, and traction control light comes on. After letting off throttle and RPM's come down it goes back in to gear and can then drive on. It sometimes happens several times within a couple minutes then seems fine.

- Campbell, NY, USA

problem #69

Dec 192018

Cherokee

  • 73,500 miles
After filling the gas tank, allowing nozzle to click off only once, the car runs for a minute or so then stalls, miss fires, and is hard to restart. It has died on the interstate on a few occasions, making it very unsafe. This also happens on city streets, stalling in traffic. This has occurred at least 12-15 times in the last 3 years.

- N. Ft. Myers, FL, USA

problem #68

Dec 172018

Cherokee

  • 73,500 miles

A D V E R T I S E M E N T S

While driving on the highway at 60 mph our 2014 Jeep unexpectedly shifted into neutral and lost power. The dash indicated the loss of power by stating RPM's are falling and the lights on the dash flashed on / off. Fortunately our daughter was able to make it to an exit ramp and pull off safely. I understand there is a recall in place for this problem.

- Greensboro, NC, USA

problem #67

Dec 152018

Cherokee

  • miles
Multiple times after fueling up my vehicle my car will start to shake and sputter and just stall. Has happened while on the highway with my family and almost caused a bad wreck. Most recently it happened again on local streets. Dealer keeps saying they can't figure it out but I videotaped the issue. Also when fueling up the vehicle it gives a problem and takes forever to fuel up and spits gas out and back on to me. I don't feel safe driving this car anymore with my family and fca doesn't want to acknowledge there is an issue and says just fill the tank up only 3/4.. something needs to be done !!

- Glendale, NY, USA

problem #66

Aug 012018

Cherokee

  • miles
I am experiencing a progressive mild jerk when accelerating. I feels like something is skipping and or missing...... timing is off... I will take my car for a service next week.

- Chicago, IL, USA

problem #65

Dec 072018

Cherokee

  • 106,370 miles
While driving 45 mph on a main road, my vehicle engine lost power in the middle on an intersection and I was almost T boned, 6 days after I financed it. My vechile shifts really hard and I do not feel safe when driving it. I have read that this has to do with the 9 speed transmission and I am afraid the transmission will completely go out if I continue to drive it like described. I also just had to replace the fuel pump and evap system which caused the vechiles engine to shut off and lose power steering and locked the brakes. It would be very helpful if this issue got fixed. I don't even want to drive this vechile anymore, it's unsafe for me, for children, and for other drivers on the road around me.

- Hinesville, GA, USA

problem #64

Nov 202018

Cherokee

  • 106,341 miles
I filled my gas tank up, drove it about a mile down the road, pulled into my parking spot, and the brakes and steering wheel locked. On the screen is said 'press brake and put into gear'. the breaks were locked and it was already in drive to I put it in park and turned the vehicle off and back on. I was able to finish pulling into my parking spot and it seemed to be fine. My husband got into the car and everything seemed to be okay with it and he decided to drive it right down the road and see what was going on with it. About 3 miles down the road, he was going the speed limit, 45 mph, and the entire vehicle comes to a stop in the middle of an intersection, the brakes lock, the steering wheel locks and the engine cut off and the screen said service transmission and the check engine light came on. We had it towed to the Jeep dealership and they said the code was for a fuel pump. We were told this was currently under investigation and was a big issue with these models. They said it needs a new fuel pump and evac system.

- Hinesville, GA, USA

problem #63

Nov 232018

Cherokee

  • 47,100 miles
After fueling up and placing the vehicle in park; during idle, the Jeep then begins to shake. The RPM needle drops suddenly then jumps right back up. No warning light turns on.

- El Paso, TX, USA

problem #62

Nov 162018

Cherokee

  • 45,600 miles
My Jeep bucks and then stalls out every time I fill it up with gas. Whether I am driving 10 mph or 75 mph. I almost died today because my car bucked and then instantly turned off on the highway on the way to work. It was absolutely terrifying. I then find out that this I actually a common issue amongst Jeep and has yet to be recalled. I am livid and terrified of driving my car now. I need this handled and paid for immediately. How can a car company willingly have people in unsafe situations like this and not fix it ! I am so angry and so shaken up.

- Spring, TX, USA

problem #61

Feb 012018

Cherokee

  • 50,000 miles
At around 50,000 miles, the check valve on the fuel tank filler tube malfunctioned. This malfunction caused fuel fill nozzles at the gas station to automatically stop and it was very difficult to fill the tank. The Jeep dealership diagnosed this issue as a check valve and the only solution to the issue was replacing the entire fuel tank. I had to pay out of pocket expenses to replace the entire fuel tank.

- Mundelein, IL, USA

problem #60

Nov 012018

Cherokee

  • 94,000 miles
The vehicle's gas tank has stopped working properly. When I try to fill it up, it almost immediately stops the pump and usually shoot gas back out all over me hand and clothes. I am able to get very small amounts of gas in the tank, but not without getting gas spilled everywhere. This appears to be a major safety/fire hazard. My local Jeep dealer first said they could not diagnose the problem and later said that I needed a new fuel tank and that it would cost about $1200 plus. I then called Chrysler to report the problem to see if they would voluntarily fix it. Too say that it was an unpleasant experience dealing with their customer service representatives would be an understatement. Chrysler said that since my vehicle was a 2014 Jeep Cherokee, that it was my problem and they would not replace my gas tank. They did not appear to care that gas getting all over my hands and clothes was dangerous.

- West Union, SC, USA

problem #59

Oct 142018

Cherokee

  • 40,000 miles
After refilling fuel, the car turned off while driving almost causing an accident. This particular car requires the system to be placed in park to restart. Dealer looked into their system and discovered tsb to replace canister and fuel pump.

- Kissimmee, FL, USA

Read the next 20 complaints »

Not what you are looking for?