After a complete stop at a stop sign, "service transmission" message appeared on the speedometer, check engine light turned on, car was beeping all over the place, and could not accelerate after stepping on the gas pedal 3 times. I had to turn off the car and restart the car on the spot. After restarting the car, engine light stayed on and I was able to drive home. Prior to this incident the check engine light has been on and off for about a few months since I purchased the vehicle on November of 2013. Seems like other Jeep Cherokee owners are also experiencing similar problems if not more serious and fatal. Several complaints found on this forum (www.aboutautomobile.com/complaint/2014/Jeep/Cherokee/power+train) regarding the issue reported that their vehicles lost power on the highway. Other even had trouble with their gears. Also the car would accelerate a little more even the driver had let go of the gas. This is definitely a serious problem and needs to be addressed and investigated immediately before someone gets hurt or even killed.

- Rowland Heights, CA, USA

I am very afraid to drive my Jeep. When I first bought it I noticed it jerked a lot. I called them and they updated the software. It still does that but just not as much. Today I was pulling into the drive way and it accelerated without me touching the gas and would not stop right away. I'm going to call and make another appointment. I'm scared to drive it now because I could have wrecked or hit someone. This is unacceptable.

- Virginia Beach , VA, USA

The contact owns a 2014 Jeep Cherokee. While driving approximately 25 mph, the vehicle increased acceleration when the brake pedal was depressed. The failure occurred whenever driving 25 mph and coming to a complete stop. The vehicle was taken to the dealer, who stated that the vehicle operated normally. The manufacturer was not notified. The approximate failure mileage was 100.

- Nesconset, NY, USA

The contact owns a 2014 Jeep Cherokee. While driving approximately 25 mph and coming to a stop, the brake pedal was depressed and the vehicle unexpectedly increased acceleration. The vehicle came to a complete stop after the brake pedal was applied forcefully. The failure recurred whenever driving at the speed of 25 mph and coming to a stop. The vehicle was taken to the dealer, who stated that the vehicle operated normally. The manufacturer was not notified of the issue. The approximate failure mileage was 100.

- Nesconset, NY, USA

Vehicle's "adaptive cruise control w/ stop-and-go" was activated and set to 40 mph. On approach to an intersection with stopped traffic ahead, the adaptive cruise control feature failed to slow the vehicle and a rear-end collision nearly occurred. The system had a clear field of view and approached stopped traffic from approximately 300 yards. The vehicle's collision alarm and brake booster activated as I waited for the system to slow the vehicle. Using full braking force, the vehicle came to rest approximately 5 feet from the vehicle in front of me.

- Columbia, SC, USA

The contact owns a 2014 Jeep Cherokee. While driving at an unknown speed, the vehicle continued to accelerate after the accelerator pedal was no longer engaged. The vehicle was not diagnosed or repaired. In addition, after shifting into first and second gear, the vehicle jerked forward. The vehicle was taken to a dealer. The technician informed the contact that the vehicle was operating as designed. The manufacturer was not notified of the failures. The failure mileage was 12,000. The VIN was not available.

- Wood River Junction, RI, USA

This car has been nothing but trouble since 1500 miles off the lot brand new Jeep. And then at 2800 and then at 3000 miles they replaced the power control module then two more times for software update. Then at 10250 they tell me the transmission has gone and needs to be replaced. As if anything else can go wrong with this car the tires they put on from the dealership Firestone my aft right tire split on the sidewall for no reason at all the only damage on the tire was the crack on the tire. So not only is the car defective but the wheels from Firestone as well. Has anyone else experienced my horrible luck.

- Quakertown , PA, USA

Just entering the highway doing the speed limit of 70 mph with my newborn child all of a sudden my car suddenly stalled / shook/ and halted while trying to find a safe place to pull over on the higher way. The service transmission light came on. This is a huge safety concern that I had to somehow find a way to pull over on the side of a major highway with an infant in the car while my car was stalling out.

- Naples, FL, USA

When driving the car and you step on the brake and then take your foot off of the brake, the car starts to accelerate even though you don't put your foot back on the gas. The car also takes along time to decelerate when you put your car gently onto the brake and then take it off of the brake, it just seems to maintain the previous speed for about 20 seconds.

- Pearl River, NY, USA

The first incident in October Jeep came to complete stop on highway.also would accelerate on its own. It was towed to dealership. They drove it sent info to Chrysler they said it needed transmission replaced. Was in shop 22 days. Dec.30 2014 towed back to dealership, for several issues. Would not take off when you pressed gas pedal after 2 attempts it lunge and began moving, driving in traffic pressed the brake and it did not slow down instead it speed up after pressing break harder it slowed. Few days later it would not shift out sounded like it in first gear.they once again replaced the transmission and updated the soft ware. It sounds like the shocks are bad but they didn't address this issue either. It rides and feels like it sways all over the road. This Jeep Cherokee latitude was bought new in 2014. I think it is seriously a road hazard.

- Berryville, AR, USA

While driving on flat terrain at a constant highway speed the car suddenly decelerated for a few seconds with the tachometer needle swaying back and forth and then returned to normal operation. This recurred 5 minutes later. The dealer indicated that it was a transmission software problem and loaded the latest software release. Two weeks later the problem occurred again.

- San Jose, CA, USA

Vehicle has been taken to dealer for same issue 4 times. The information reflected indicates the first time that we brought the care in. Initially we took the care in because vehicle was shifting roughly and would sometimes delay before engaging gear when pressing accelerator. After vehicle reprogrammed and returned to customer it was being driven on freeway at normal speeds when the check transmission light came on, told driver to pull over and the vehicle lost ability to accelerate. Vehicle coasted to side of freeway and was towed to dealer who attempted to fix vehicle. Vehicle returned to customer, a short time later vehicle had same issue on freeway. Again towed to dealer who again attempted to repair vehicle and replaced transmission. A couple of months later while driving on the freeway again vehicle exhibited same exact behavior. Was towed to dealer awaiting resolution of issue. This problem represents a significant safety hazard. Review of similar incidents on this website as well as other websites indicates this is a widespread problem that tends to occur at high rates of speed when a complete loss of vehicle power is dangerous to both those driving the affected vehicle and those on the road.

- Niantic , CT, USA

I was traveling on the interstate in the left lane at highway speeds when I lost my forward drive gear, my vehicle rapidly slowed causing vehicles behind me to break. My display was telling me to shut the engine off and restart the vehicle. My gear shift indicator was flashing rapidly between drive and natural. I tried to get over to the right lane then the shoulder as other vehicles avoided me. My check engine light was on and I had no ability to accelerate. I got to the shoulder, put the vehicle in park, shut off the engine and then restarted. I was then able to proceed directly to the dealer along the shoulder of the interstate without further incident. My check engine light remained on. The service manager ran a quick check and said the vehicle recorded over 20 faults at the same time which ranged from disengaging the anti lock breaks to disabling my forward drive. He said he had never seen before. He returned the vehicle to me the same evening because he did not know how to fix it, but said it was an electrical failure of some type. I contacted Jeep case # 26113535. Although they attempted to resolve the issue they ultimately closed the case because once the dealer initially cleared the faults the vehicle could not be diagnosed until it happens again. I contacted Jeep reference number 26160146 and expressed my concern that they had closed the case claiming that I had not taken the vehicle to have it diagnosed even though they had talked to the dealer who told them he could not do it. Jeep wants me to wait until it happens again. If I have to wait the until next time my vehicle looses all forward drive and ability to accelerate out of a dangerous situation there may be a fatality or major accident depending on where, traffic conditions and weather conditions it happens.there is obviously something wrong with the vehicle which Jeep is choosing to ignore..

- Lorraine, NY, USA

If held continuously, cruise control will jump from singular speed increases/decreases to 5 mph at a time resulting in a loss of speed control or to describe it another way, unintended acceleration or deceleration.

- Bethany, OK, USA

Sorry I'm not sure why it does this... when I'm driving sometimes and I take my foot off the gas to slow down.. for some reason my car on it own.. speeds up.. I watch the RPM and there is a big jump in rev.. I'm not sure what that is.. I actually lurch forward. I'm scared that one day it's going to hit a person or go through the wall of my garage! the second thing is my light switch I am not sure why but twice it's pushed into my dash board...the first time it happened I was stuck at dusk.. couldn't drive.. my normal dealership in North seattle called the dwayne lane in everett and they told my dealership that they won't do warranty work.. so my dealership had to send out a guy from service and drive all the way to everett to do a temporary fix... the third complaint.. now at 9500 miles there's a leak in my engine coolant.. and it left me stranded in everett and had to be towed.. by the way tried to go to the everett dealership dwayne lane and again they wouldn't help me this time.. I had no ride home and they wouldn't provide a rental car.. even though I paid for a very expensive extended warranty. I had the car towed the next day to marysville Jeep dealership and they are wonderful! don't buy from dwayne lane in everett!!!! the service department is the worst in the country. I've heard many horror stories from clients.. to tow truck drivers.. to other dealers.

- Marysville, WA, USA

I received a phone call from my wife who was on her way home from work at approximately 1825hrs. She went on to explain to me that her vehicle was "acting" up again with all the same symptoms as last time (first incident has already been submitted under same information). She lost a significant amount of power while traveling on a busy highway where the speed posted is 65mph. When this happened she pulled off to shoulder and took photographs with her iphone to keep for our records and to what her dash was displaying. She stopped while on the shoulder and put the vehicle in park and turned off the ignition. After some time she turned the ignition on and put the vehicle in drive when she noticed the vehicle "jerked" and made a loud clunky noise. This is the second incident. The first incident dealership was unable to find any problems under the diagnostics they ran.

- Hemet, CA, USA

On the above date while traveling to work my wife called me and informed that her vehicle had lost power during operation on a busy highway. Upon further explanation she informed me while accelerating to the proper speed for the posted speed limit of 55mph the vehicle had lost power and the "service transmission" light illuminated. She then pulled off the busy road to a safe a spot and proceeded to contact our insurance and the local Jeep/Chrysler dealership, as we are currently under warranty. Once I arrived to my wife's location we waited for the tow truck and upon his arrival he asked if the vehicle could be driven, at this time I turned on the vehicle and placed it in drive, the "service transmission" light was still on. I was able to drive in approximately 3 miles to the dealership all awhile being followed by the tow truck and without incident.

- Hemet, CA, USA

Since purchasing the car there have been ongoing lurching and rollback issues with the vehicle. The car will lurch even at a full stop giving the feeling you are about to crash into the car ahead of you. The problem is intermittent. Repeatedly took the car into the dealership - westbury Jeep, NY from day 1. initially they claimed there was no such issue. On a consecutive visit, they addressed part of the problem with a software update that they said was known to correct the particular problem. The issue does not happen as frequently but does still occur. It is intermittent and since you're not expecting it, can put you in panic mode while driving and slam on the brakes to avoid a feeling of being out of control and colliding into the vehicle ahead of you. The car also rolls back on occasion. Both issues are considered unsafe and haphazard. I will not put young children in this car due to fear of their safety. These are still issues from day 1, now 8 months into ownership with repeated attempts to get all problems resolved (among other issues) after reporting to Jeep and the dealership - and not getting any response - I've asked repeatedly for them to take back the car and issue an refund their response has been to stop all communications and close my case. This car is a danger on the road, both to the driver and passengers and surrounding drivers.

- Floral Park, NY, USA

Have noticed that when I push the gas pedal when accelerating from a stopped position to go the accelerator wants to stick. When I get my speed up and let off gas pedal speed accelerates.

- Pollock, LA, USA

While attempting to back my 2014 Jeep Cherokee 4X2 into a parking space between 2 parked cars on the left side of a one way street, the car slid to the left slamming the left rear quarter of my car into the right front of the parked car causing damage to both cars. I was attempting to back up into a space on a slightly inclined street. I had to apply some extra power to my Jeep. However it went sideways instead of straight back into the parking spot. I thought I did not plan the maneuver correctly but what happened is that my rear left tire lost traction to the road which made the car travel sideways instead of straight. I had reported some rubbing noise coming from the tires earlier in the week and some minor ply in the steering wheel to the dealer. They could not duplicate the rubbing noise and reported fixing the steering wheel. I picked up the car only to find out that problems were still the same. I am guessing that there is a major flaw in the ESC that made the car perform in that flawed manner. The ESC light came on after that hit and would not go off. The steering wheel now more crocked. And the rear left wheel looks like bent. I had the car towed to the dealer on Monday but they would not consider looking at it until the accident is fixed. So now it is in the shop.

- Burke, VA, USA