The oil filter adapter module that has a cooling feature that has a 75,000 part shortage currently is faulty in my vehicle. Again, no one can get this part and it's currently at 75,000.

- Toledo, OH, USA

I have an oil leak in my card. I had the car inspected and it was found there was an issue with the oil filter housing. The problem is that many many Jeep have the exact some problem. I was told there was a back order of over 40K and I would have to want up to 6 months until I had the issue resolve. Jeep has not recalled the part. Jeep cannot tell me when the part will be made available. They have no efforts to help me remedy the situation at all, I.e., offer a loaner car, take trade in, or even explain how they are going expedite the situation. I've contacted my Jeep certified dealer which only told to contact corporate. I'm filing this compliant because it appears to me Jeep has a major manufacturing issue with their Jeep and have taken no steps to correct or help their customers in any way.

- Bel Aire, KS, USA

Vehicle shuts off with all lights flashing if I don't change oil before 2000 miles. This happened to me the first year I had the car and I was almost killed on the parkway. Burke auto said it was a software update. Then it happened four days later I was able to get it to the dealership right down the road that I live but couldn't go over 15 mph and it shut off twice in two miles. Then when I got the car there it happened to one of the technicians and scared the crap out of him and he said he wouldn't drive this car. But no one did nothing.. now today I almost was in a accident at the food store because the transmission wouldn't stop and then the whole car stopped. It was brought to burke auto group on stone harbor blvd. Cape may courthouse NJ as they told me today they can't get to it and it's going to cost $$$$ then they let me walk home in the rain. I have had Jeep before and they are great cars but this one is going to kill me. Please help with this matter sense I can't get no help here. The car is at burke motor group in cape may courthouse. Sincerely, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Capemay Courthouse, NJ, USA

The oil cooler is cracked. According to the dealer it could be a manufacturing defect. They told me there are over 24,000 oil coolers on backorder. Looking online on Jeep Cherokee forums many many people have had this problem. We noticed this problem due to the fact the engine temp kept fluctuating and the coolant was low.

- Wichita, KS, USA

Ever since I purchased the 2014 Cherokee sport it has always shifted really hard with heavy jerking/sticking while shifting in 1, 2, 3 gears from a stationary to cruising position. In city streets and highways. Dealership flashed software several times in the first few years which only provided a temporary solution as the issue continues to occur to this day' February 2021. I am out warranty now so I hope dealership doesn't charge me to get my Jeep flashed again for the same issue. We shall see.

- Converse, TX, USA

The contact owns a 2014 Jeep Cherokee. The contact stated while driving at various speeds, there was an abnormal odor of oil detected. There were no warning lights illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the oil filter housing was leaking. The contact called fox Chrysler Dodge Jeep Ram (346 grant avenue rd, auburn, NY 13021, (315) 252-7273) however, the vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 87,281.

- Auburn, NY, USA

When driving the check engine light will come on. The vehicle then starts driving very rough shaking the whole car and it has reduced power.

- Mineral City, OH, USA

Car stalls after refueling to full capacity. Shuttered and stalled 3 times after refueling tank. The car gives off multiple warning lights ranging from transmission to battery, despite the transmission and battery being perfectly fine. Once the car begins to stall, the steering locks up and all power is lost. The car must be put in park and restarted, sometimes it struggles to restart

- Manassas Park, VA, USA

After spending $1,400 Dec 2020 at the putnam, ct, Jeep, Dodge, dealership, on the new shift, $300 being software update, and HVAC issue........now my vehicle just shuts down while I am driving. The shut down happens five minutes away from home, right in the same spot, every day. Once it shuts down, I am stuck there, wait a minute and restart the vehicle. It begins to start in a strained sort of way. I live in a rural area so not too bad and now I do not leave my neighborhood on the huge hill side seeing there is more traffic, the car will be stuck on that hill which is a main traffic street. This engine turning off happens every time I take the car out in the morning. Seems less if I warm it up first and drive really slow as this has happened beginning of January 2021 and I am trying to deal with it. I am a senior citizen (not working) so I go on errands or apptmts in the morning. Began Jan 4th 2021 and continues.

- Woodstock Valley, CT, USA

On two different occasions I have been in the process of driving the car down a city street when it has for no known reason shut off and become immediately inoperable. The first incident of this was in June 2020. I had the car towed to a mechanic where they could find nothing wrong. They changed the oil and replaced the battery but got no indication from the diagnostic report that anything was wrong. They suggested I take the vehicle to a mechanic that specializes in electronic issues. They found an issue in the steering column that they said may have been the problem. I had it repaired and thought it was fixed. This past Saturday (1/16/21) I was in the process of driving the vehicle down a city street when again, with no warning, the engine shut off. I had the car towed to a mechanic again and again, they can find nothing diagnostically wrong with the vehicle. I have documentation for these issues but it is in the glove compartment of the vehicle and it is at the mechanics. I can provide if needed.

- Brentwood, TN, USA

This year Jeep was equipped with a plastic engine oil cooler housing that is easily cracked when the oil is changed. I have had to replace it twice, and it is leaking again. Due to significant oil leaks and loss of oil in the engine, I took it to the Chrysler auto service center they told me the "lifters" in the engine are now 'tapping' probably from loss of oil pressure, and the cost to replace both the engine oil cooler housing, and the lifters will be another $1,900. I'm still trying to understand the thought process behind putting a plastic part on an engine knowing that hot oil travel through it"??"

- Tempe, AZ, USA

Oil filter housing is leaking oil, could be a fire issue.

- Kenosha, WI, USA

I went to get my oil changed and was told and showed (in pictures taken by the attendant) that my vehicle has several oil leaks. The attendant also told me that it was a possibility that the vehicle could catch on fire because of the oil leaks. I was then asked if I had had any mechanical work done on my vehicle and I replied no since I hadn't had any work done other than maintenance. The manager then told me that I should be very angry and take my vehicle back to the dealership because it seemed like the engine and transmission were not put together properly which is why I have several oil leaks.

- Montgomery, AL, USA

Oil filter adapter failed. Slow oil leak and then garage flooring under vehicle was full of oil. Got vehicle to mechanic and had 1 qt left. Mechanic also had a Dodge van getting the same repair, same part, same part #. seems to be a big problem with keep, Chrysler, Dodge per mechanic and internet. Also when at either a stop or even traveling on roadway, vehicle becomes jerky and have to either put in park and then back to drive or vehicle has to be restarted. Battery can drain from 13.9 down to 12.7 when this is happening. This current battery is the 4th battery for this vehicle.

- Lafayette, LA, USA

Constant transmission issues/ jerks and hard thrusts. Been in Jeep dealership many times with complaint. Same issues now out of warranty. Now as of Dec 25 2020, vehicle went completely dead, came back on and now throws all service lights on dash and vehicle will not move out of gear. Have to disconnect battery to put into park/neutral to move out of way. Undriveable. This 2014 lattitude has been a nightmare and an unsafe vehicle from the beginning. Unfortunately I was upside down on finance or it would have been gone. Now with it almost being paid off I am in financial ruin over this once again. Unsafe vehicle.

- Fort Pierce, FL, USA

Transmission seems to jump into neutral mode when trying to accelerate, losing power in speed while city or highway driving. First notice in 2017, getting progressive worst.

- Washington, DC, USA

2014 Jeep Cherokee latitude 4 cylinder, battery went completely dead then came back in a hour, then shift (zf 9 speed transmission) got stuck in neutral. The only way to turn off the engine was to disconnect the battery seeing it was the weekend. Today 12/3/20, told that Jeep dealership software fixed the software issue, but I was told that I must have broken the shift while trying to get it into gear (not true) and must pay $300 for the diagnostic besides the entire HVAC system had to be replaced (which meant "no heat" in the car or venting which was already broken before incident but we had not needed any heat. When the car gear stuck, the vehicle was not in motion and I could not shut the engine off so the battery had to be disconnected. So cost of diagnostic, new shift entirely, and new HVAC system and the car does not have 100,000 miles yet. Consumer stated dealership is currently waiting for new shift to replace the broken one.

- Woodstock Valley, CT, USA

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at various speeds, the transmission inadvertently shifted to the neutral causing the vehicle to lose motive power. The vehicle was taken to an unknown dealer to be diagnosed. The mechanic determined the cause as an electrical failure. Additionally, the transmission software needed to be reprogrammed. The transmission software was reprogrammed however, the failure recurred. The manufacturer was notified of the failure. The contact was informed that the vehicle was not included in NHTSA campaign number: 19V447000 (power train). The contact stated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 42,000. Vehicle has been repaired.

- Detroit, MI, USA

In October of 2020 while driving on the highway my Jeep shut off and lost all motive and electric power. The steering wheel locked up and the brakes applied themselves. My wife was driving, doing about 40-45mph. A message came up that said put vehicle in park and turn off. After doing so my wife was able to turn the vehicle back on and get home safely. We took our Jeep into to be looked at by the dealership. They said they found a code for low voltage but the battery was good, just loose connections.. no other codes were present. They also stated that they found loose grohnd cables to the chassis and PCM, both were tightened. On 11/18/2020 after filling my gas tank, I turned on to the frontage road and my jee again lost all power. Gave me a message that vehicle must be stopped before shifting gears.

- Saginaw, TX, USA

Jeep Cherokee 4X4 limited (less than 61,000 miles) will have transfer of power between front wheels (4X4 not engaged) and delay of power transfer. From a complete stop, power transferred from left to right front wheel multiple times causing the vehicles to swerve back and forth. Afterwards, a continuous audible grinding and popping sound-most notable when the wheels are turned.

- Suwanee, GA, USA