Hello, my 2014 Cherokee sport, 38K miles, 2 wheel drive, has shut off on two different occasions within a 5-day period, without warning as I was driving on a busy road. Several warning lights flashed on the dash and suddenly the car turned off. I bought it used 6 months ago. There was a recall #S55 for the transmission, part software and part hardware, that was reported to be complete when I purchased the vehicle, but it sounds like it may not have been completed since I am still experiencing random loss of power to the vehicle. Or, perhaps the software upgrade part of the recall was complete, but the part was still not fixed. The local shop could not find anything, of course, and the dealer said that the problem was that the last oil change (2K miles ago) was with semi synthetic rather than synthetic oil, and that I needed to get the oil changed. That is one of the most bizarre things I have ever heard as a cause for engine cutting off. Any ideas? it feels like a death trap and I am too afraid to drive it. After two car shops have attempted to find an issue and still tell me that "everything checks out fine" (other than the oil) I am at a loss.

- Cary, NC, USA

The contact owned a 2014 Jeep Cherokee. While driving 40 mph, the vehicle stalled without warning and crashed into the jersey wall. The contact sustained a fractured right foot and a torn ligament in the left knee. The passenger incurred hand injuries. Both occupants required medical attention. The air bags did not deploy. A police report was filed. The local dealer was not contacted. The vehicle was towed to an independent mechanic (North Texas collision located in arlington, Texas). The vehicle was not diagnosed and was deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was 62,863.

- Grand Prarie, TX, USA

Excessive oil consumption. Using 3 1/2 quarts of oil in the oil change mileage of 3000-3400 miles. Once engine oil level reaches 2 quarts of enigine oil, engine will automatically stop with no low engine oil light or warning. It will stop on highway, street, driveway, no matter where you are. Which to me is a safety issue. Supposedly it is designed to do that so the engine will not burn up. Jeep said they recognize 1 qt of oil consumption for every 1000 miles for a vehicle over 50,000 miles which to me is excessive especially with today's industry standard.

- Aubrey, TX, USA

The car shuts off while driving (happens when going 10mph-70mph) I get an error message saying place car in park and shift to gear and the battery light flashes and some other lights on dashboard. I have had my battery checked which is fine and oil changed and still having the issue, Jeep told me I have to pay to have diagnostic testing however looking online there are 200-300 complaints I have seen showing the same issue and them being told numerous things to fix the issue which result in spending tons of money with no result. This is very dangerous as the car stops running while on highways or even main roads which could cause an accident. I have 2 small children and I do not feel safe driving in the car anymore. There doesn't seem to be a exact time this happens it happens at different speeds while accelerating or while going a steady speed, low mph or high it happens randomly and frequently.

- Enfield, CT, USA

Today's not the first time I've had problems with my 2014 Jeep Cherokee, but I will say I'ts been the worst! drove my car during the day then all of a sudden during high traffic hours it decides to jerking and shake while pulling to a red light so I pull into my local wal-mart to see if it was something with my battery because the light came on but the guy said everything was fine so I tried driving more and the car jerked so hard I thought someone hit my car but no one had. While car was in high speeds it started decelerating while on busy roads nearly causing multiple accidents. While driving it loses power giving me a message saying service transmission, battery light and engine light comes on, and while in motion the prnd the D would blink constantly

- Cypress, TX, USA

As with many other vehicles my vehicle is sitting of on its own. Saying that car needs to be in park. Dealership says it is a safety feature to shut engine off in the middle of the freeway. The feature is designed to do this when it is low on oil. No wasting light of low oil just immediately shuts off. Very dangerous when you are driving down I 10 in downtown phoenix. Something needs to be done many people are having this issue and nothing is being done about it. This is why we pay taxes to have departments watching over this kind of stuff protecting the consumer. This issue is repeating it has happened a couple of times and will continue until engine is replaced.

- Avondale, AZ, USA

Vehicle shuts off while in motion. Replaced with new motor and reprogrammed PCM and tcm 3 mths earlier because of same problem. Car stalling when driving. In service again for a 2nd motor. Oil was 0% empty when brought for service. Oil indicator states good at 46% on instrument panel. 2nd time for engine replacement. First replacement at 27 K miles. Now in for 2nd engine replaced cement at 31K miles. Travelling on busy street at 37 mph when car shut off had grandchild in vehicle and tried pulling off to side street almost tboned by another vehicle. This vehicle has shut down 6 times in the past week while driving.

- Huntington Beach, CA, USA

"service transmission warning and check engine": vehicle moving uphill, auto transmission shifts to lower gear; transmission begins to slip and ability to maintain speed drops; happened in middle lane of interstate; managed to exit interstate and park; very little power to move vehicle; safely parked and turned off engine. Waited 2 - 4 minutes; restarted engine; service transmission warning off; check engine "on". vehicle operated normal; check engine light went off later; had loosened gas cap and retightened to see if check engine light would go out - it didn't have an immediate effect on the light. Had to maneuver behind 18 wheeler and crawl speed up the exit ramp. Ended up cross ways in a side road for a few minutes while the transmission 'feathered' vehicle to safe spot. No collision this time. Vehicle has been in shop for similar complaint one month earlier.and more times previously

- Lexington, SC, USA

If you slow down then try to speed up the vehicle hesitants at some point it bangs into gear then takes off.I almost was in an accident trying to merge into traffic from a ramp onto a major highway when I applied pressure to the gas pedal the vehicle did not speed up it was like it was stuck in a low gear and would not accelerate this caused the person behind me to swerve around me so he could get ahead of the speeding traffic then my vehicle had a loud bang as it finally went into gear and took off like a bullet. Scared the hell out of me. So yielding in this vehicle is extremely dangerous. I know this happens so I am very cautous when driving as this could cause a major incident to happen and it is scary. I had several recalls on this vehicle and had them all fixed.took this to be fixed, but they can fix it. They knew exactly what I was telling them as they were getting complaints from other owners. Stop and go traffic and slow and go traffic is everyday life this is extremely dangerous to myself and others.

- Honey Brrok, PA, USA

Something strange started happening, it shifted to neutral while I was trying to stop at a red light, almost went through. Brakes locked later had it towed to the dealer they kept a few days, said nothing was wrong. From day one I was told it was a 9 speed shift thing and I felt every single one. They told me that was normal. So me unable to do anything about the situation, but trust the dealer, kept driving this car, that I felt unsafe in every second of every day. Each day I prayed that it did not happen again. Till this day, it still shifts from each gear with a jerk, I notice the persons heads in my car jerk, every time I go from a stop to try to accelerate. It has had such a strong kick when it shifts gears that I felt like I was getting hit in the rear by another vehicle. This continued for a while and then the car began to start oddly, and as I shifted from park to reverse or park to drive the car literally felt as if the engine, transmission, what have you was going to fall out of the bottom of the car. Each time I shifted to park to reverse it would jolt. I then tried to go in reverse and the car was sounding and feeling so scary that I had it towed to the dealer yet again. I at this time, was over my miles and due to me leasing the warranty was done, so the dealer would not look at it free, luckily there was a recall on sensor wire harness, powertrain control module and the transmission control module, so they told me they would fix the recall only. The recall was done January 17, 2017. They kept my car for 6 days. After they fixed the recall, the car worked better, the gear shifts have never changed. Today is March 28, 2017 and the car began acting the same way prior to the recalls about 2 weeks ago, again I just pray that it will just start. Today it almost did not start and the shift to reverse dreadful.

- Weston Fl, FL, USA

I attempted to stop for a stop light on a 4 lane road and the vehicle would not stop. It kept accelerating as I pressed the brake. I shifted into neutral and the tachometer was between 6000 to 7000 RPM. I hit the accelerator a few times and it dropped to normal RPM's. the stop light changed to green and I put the shifter from the neutral position to drive. The vehicle would not move for about 30 seconds.

- Latrobe, PA, USA

After fixing the transmission recall. My transmission has once again started acting up. Jeep refuses to switch gears. Must service vehicle again. This is an ongoing issue, it seems, with multiple owners. Vehicle itself needs to be recalled immediately. Vehicle in motion. On highway. (both times)

- Norman, OK, USA

The contact owns a 2014 Jeep Cherokee. While driving various speeds, the windshield wipers failed and turned off. The wipers would not restart even when the wiper switch was turned on. While driving various speeds, the vehicle jerked and failed to accelerate. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 42,300. The contact has stated by disconecting the battery the wipers turn off and the connecting the battery again fixes it temporarily. The consumer stated the wipers would start while they were turned off. The vehicle was very sluggish as if it were going to die while being driven.

- Las Vegas, NV, USA

My Jeep stalls without warning while in motion. Chrysler was notified as well as my dealer. They both indicate that I need to add oil between 750 to 2000 miles to prevent a stall. The stall is a "safety" feature that prevents the motor from seizing according to Chrysler. Oil consumption tests were completed at 500 miles with no negative data. There is no warning when the vehicle stalls to include an oil pressure warning. Every 750 miles seems excessive and I would like to think that if the vehicle is operating at low oil pressure, that a warning light would indicate that you are about to stall. Chrysler has closed my complaint with no further action and indicated it was the owner's responsibility to monitor every 750 miles. Each stall was while in motion and on a busy road. The date provided is approximate. Stalls have happened multiple times and we replenish synthetic oil with significant regularity.

- Tilton, NH, USA

The transmission stalls and dead stops in the middle of the road. This has the drive II transmission. There has now been 3 transmissions in this car and we do not feel safe being behind the wheel of a car that dead stops. We are very fortunate to not have been involved in a severe crash. There have been other recalls also on this car. Those have been taken care of. These have all been since purchase date of July 2014.

- Butler, PA, USA

While driving on a city street at about 40 mph, the vehicle shut down and I could not accelerate or steer. I received the message on the message center that said "car must be in park in order to shift." The vehicle started again after about 30 minutes and numerous attempts. The following day, I took the car to the dealer. I ended up being told that they found no oil in the motor, they did an oil change and I should begin an oil consumption test. I should note, I had gone almost 6,000 miles since my last oil change when this occurred and received the "oil change required" message on the message center for the first time that very morning. The dealer told me this is a known problem with this model year and engine. I asked why I didn't get some type of warning light. Was told that this model does not have a low oil indicator light. I said ok, but it does have an oil pressure light and a check engine light, why wouldn't one of those come on? they had no answer. I started monitoring the oil myself every 250 miles. After I drove 1000 miles, the oil was at the same full level as it was when the oil change occurred. I went back to the dealer and they came to the same conclusion. I was told to come back again in 1000 miles. I was monitoring the situation for the next 1000 miles and, as of the the day before I took the car in, the oil level dropped about half way down the "full zone". the dealer told me the oil was exactly the same as before and there is nothing wrong with the car! I am fortunate the car stalled while I was driving at a relatively low rate of speed. After researching, this is a common problem in this year's model that Jeep is aware of and it sounds like the only solution to the problem is to replace the engine. I was told the same by the dealer initially, but now I am being told there is nothing wrong with the car.

- Glendale Heights, IL, USA

Just bought with 40K miles one month ago (1/21/2017). 1 week after buying, while driving through the middle a busy city intersection, the engine shuttered and shut itself off. I was right in middle of intersection. The display indicated that I had to put the car in neutral to restart. I did, but it restarted and pressing gas didn't even rev the engine. I waited about 30 seconds and restarted. It worked and I drove away. Found out about safety recall that day and had Jeep dealer do the recall the next day..then, 2 weeks later, I was in park at the vet with the engine on, the engine stuttered and did the exact same thing. I restarted it and again, pressing the gas...even flooring it...did not even rev the engine at all. I waited about 30 seconds, restarted, and drove off fine. I got an oil change with full synth (0W 20) oil the next day, because of some reports that the oil could be part of the problem. Then only a week later (yesterday, 2/18/17), I was on a trip to West Virginia with my wife (140 miles from home), and was driving away from a stop light (turning right) and it did the exact same thing. The engine just shuttered and shut itself off while driving. I was lucky to drift close to the side of the road, but I didn't even get fully off the road, restarted, and no amount of pressing the gas would even rev the engine. I turned it off, waited 30 seconds, and restarted. It works, though it doesn't seem smooth any more, but now the check engine light is on. I've had many vehicles, but have never had a problem like this. I will be going back to Jeep to have them look at it, but I don't want to keep paying for visits where they can't find anything (like a lot of folks with this particular model on the boards). I love this vehicle, but I'm actually afraid to drive it....updated 05/11/17

- Glen Burnie, MD, USA

While driving and turning around the corner, vehicle lost power but I was able to drive to the side of the road. It also did this the following day. After a internet search, I found out that the vehicle will lose power such as this if the oil is low. After checking the oil dip stick, it was low by 2 quarts. No oil indicator displayed in the vehicle. After adding the oil, the stalls went away.

- Milwaukee, WI, USA

Check engine light came on December 17th and when we were able to take it into the dealership for the third time with transmission light on also, they were supposed to complete the repair and did not. As of January 16th, 2017 we have been notified that when the check engine light came on again and was hooked up to be diagnosed the engine needed to be replaced. We cannot get a straight answer on anything but I know it is related to the transmission. All that Jeep has done each time is reset the computer to wipe out the warning lights and sent us on our way. It could have at anytime injured or killed myself, my husband, child and anyone else while we continued to drive the vehicle.

- Garland, TX, USA

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at approximately at 60 mph, the engine stalled. The vehicle experienced a complete loss of power without any warning. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 22,000.

- Bronx, NY, USA