CarComplaints.com Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints

10.0

really awful
Crashes / Fires:
7 / 5
Injuries / Deaths:
7 / 0
Average Mileage:
38,703 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Cherokee engine problems

engine problem

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2014 Jeep Cherokee Owner Comments (Page 14 of 25)

« Read the previous 20 complaints

problem #230

Aug 152017

Cherokee

  • 19,000 miles

A D V E R T I S E M E N T S

The contact owns a 2014 Jeep Cherokee. While driving, all of the warning indicators inadvertently illuminated. The contact stated that the engine stalled and lost power. The vehicle was taken to weiner automotive (1151 us hwy 220, moorefield, wv 26836 (304) 530-9000), but no diagnostic failure codes were found and the failure could not be replicated. The vehicle was not repaired. The manufacturer was notified of the failure and a claim was filed. The contact stated that the manufacturer was sending a mechanic to inspect the vehicle. The approximate failure mileage was 19,000.

- Baker, WV, USA

problem #229

Oct 032017

Cherokee 4-cyl Diesel

  • Automatic transmission
  • 38,523 miles
The contact owns a 2014 Jeep Cherokee. While accelerating from a stop sign, the vehicle shifted into first gear. The vehicle felt as if it were in neutral and hesitated between gears. In addition, the vehicle launched forward. There were no warning indicators illuminated. The vehicle was taken to tasca automotive group (1300 Pontiac ave, cranston, ri 02920, phone number: (800) 788-2114), but the failure could not be duplicated. The vehicle was not repaired. In addition, the contact stated that the check engine indicator illuminated. The vehicle was taken to paul bailey's Chrysler (425 ten rod rd, North kingstown, ri 02852, phone number: (401) 884-1900) where it was diagnosed that the power train failed. The transmission module was reprogrammed, but the failure recurred. The contact stated that the vehicle was burning oil and blue smoke appeared from the tail pipe. The vehicle was taken back to paul bailey's Chrysler dealer where it was diagnosed that the spark plugs had carbon build up, the oil level was low, and the oil pressure sensor failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failures. The approximate failure mileage was 45,233....updated 11/12/17/ consumer stated transmission- safety issue excessive consumption- burning oil. Updated 7/27/18

- Best, RI, USA

problem #228

Aug 102017

Cherokee

  • miles
The 9 speed auto trans is dangerous, sometimes it is does not respond to the gas pedal and also it lunges at red lights just before a complete stop after I take my foot off the gas. This happens on a daily basis, below it only gives me one choice but it happens every time I drive it. I have had it in to warwick Jeep on rt. 94 in warwick NY where I bought it more than 4X to fix the problem and within a day or two it just comes back. Very unsafe!

- Pompton Plains, NJ, USA

problem #227

Oct 012017

Cherokee

  • 15,050 miles

A D V E R T I S E M E N T S

The vehicle shut off without ability to steer or shift in the middle of driving. This has happened while driving on 3 separate occasions without resolution or explanation from mechanics or service managers as to why it's happened. There is also jerking or shuddering at vehicles without understanding or resolution on sporadic occasions.

- Charleston, SC, USA

problem #226

Sep 282017

Cherokee

  • 24,900 miles
I had been driving my vehicle on side roads at a speed of approximately 25 mph after having dropped my daughter off at school when all of the sudden out of no where the transmission service came onto my screen on the dash and my Jeep lost power and the brakes locked up and said that I need to service the transmission. Multiple vehicle warning systems started sounding include "check transmission", "put vehicle in park, then select gear", accompanied by warning chimes, the engine light, etc. Vehicle switched gears and was difficult to drive. I will be bringing vehicle to dealership but see from reviewing on-line that this has occurred numerous times with the Jeep Cherokee (2014).

- Suffolk, VA, USA

problem #225

Sep 122017

Cherokee

  • 43,000 miles
My wife's 2014 Jeep Cherokee has 40K miles on it and about a month ago she took it in for service because it started shuddering/vibrating and then shut-off/stalled on her and displayed 'service transmission'. we had it towed to a local dealer here in va and they said it was software recalls that addressed this issue. We took it back 2 more times to this same dealership and they second time they said conveniently that another software fix had come out to fix the issue but we had to pay for it regardless of having the extended warranty because as the service tech put it 'things break'. the third time they told my wife it was her fault for 'over filling the gas tank while pumping' since the issues seem to happen without fail every time she has filled the car up to a full tank since the first issue. Now we are taking it to another dealer for the same issue (4th time no fix).

- Woodbridge, VA, USA

problem #224

Sep 232017

Cherokee

  • 40,000 miles

A D V E R T I S E M E N T S

Car cuts off going about 40mph. Steering locked up. While I was on highway. Problem occurred multiple times. Unsafe vehicle purchased top warranty and I'm still being charged for repair. Purchased the car used has 40,000 miles. And I have had the car for 3 months yet! car stared back up and wouldn't let me go over 20mph.

- Fort Washington, MD, USA

problem #223

Sep 202017

Cherokee

  • 65,000 miles
While driving down the highway going 65 miles an hour the transmission made a horrible sound and just went bezerk. All I could do is put on my hazards and coast to the side. It would not go into any gear not even park. I was almost hit by several vehicles trying just to get over. He had it towed to the dealership where we were told it was fixed on our way home it did the same thing again. I am literally terrified to drive this vehicle again.

- Belton, MO, USA

problem #222

Sep 052017

Cherokee

  • 59,400 miles
On September 5th, 2017 as I was driving (in motion) on a busy highway, I lost all acceleration power, my check engine light came on, and 'service transmission' showed on the display. I was able to pull over and I restarted my vehicle and was able to get home. Once there, I called the dealership and scheduled an appointment for the following week. I mentioned, while making the appointment, that the light and 'service transmission' display had gone off upon restarting my vehicle. They assured me that a fault would still be logged and to bring it in. After arriving at my appointment, the service technician pulled the logged code (P072900 (99 - house tech) a), said he has never seen that fault, and because it was no longer active they couldn't help me. There was no explanation of the code, no explanation of possible causes for the code to log, no examination of my vehicle, no recommendations for if it were to happen again.

- Sewickley, PA, USA

problem #221

Sep 052017

Cherokee

  • 41,000 miles
Issue 1. engine: At any time the vehicle's engine will shut off while driving. This issue has happened going 70mph on the highway, and it has happened backing out of a parking spot. I have had my engine shut off on me 5 times, I've only had the vehicle for 3 months. The engine will shut off but all other power will stay on. It seems to happen completely at random, I haven't noticed any relation to speed, type of road, or what the vehicle is doing. Issue 2. transmission: The vehicles transmission will randomly shift into neutral while driving. When the vehicle shifts into neutral while I'm accelerating I lose complete control of vehicle acceleration. The problem seems to always happen while accelerating. This issue has also happened to me at a wide range of speeds. This issue has affected me over 10 times, last time being yesterday in a school zone. Both issues happen independantly of each other, I haven't found any relation between the two. Both issues cause me to lose control of my vehicle in dangerous situations. The way that fca and my dealership treat this issue as if it isn't dangerous is incredibly concerning. My vehicle has been in the shop for a month now and the only solution service has presented is to put a data recorder on board, with the hopes of my vehicle failing on me. My research has lead to one potential link. Based on a 2016 fca recall #16V529000, insufficient crimps in the transaxle wiring harness can cause the transmission to randomly shift to neutral, and can cause the engine to stall while driving. This recall has been performed on my vehicle and the issues still persist.

- Mckinney, TX, USA

problem #220

Jan 022017

Cherokee

  • miles

A D V E R T I S E M E N T S

Sometimes car won't start completely out of oil no warning not fit for change bucking from transmission cooling 2 codes set off one said vacuum leak other unknown complete electrical panel went pickles across dash radio phone sinking have to shift down car for to rebut motor sounds like jet engines now tapping all four brakes rotors and calipers needed to be replaced bucks forward no warning lights have to manually go threw computer to find out what is wrong transmission worked on twice told at first nothing wrong also ac failed now other fans not working cooling not holding shaking in dash gone up as high as 300 smell antifreeze all before 2000 miles.

- Plymouth, MA, USA

problem #219

Mar 152016

Cherokee

  • 60,000 miles
The contact owns a 2014 Jeep Cherokee. While driving 15 mph, the vehicle jerked and independently shifted into a lower gear. The vehicle was taken to lithia Chrysler Jeep Dodge of billings (2229 king ave w, billings, mt 59102), but the dealer was unable to diagnose the failure. The vehicle was not repaired. The dealer asked the contact to bring the vehicle back. The vehicle was not diagnosed or repaired. The vehicle was taken back to lithia Dodge a third time, but the cause of the failure still could not be diagnosed. During the fourth visit to the dealer, it was diagnosed that the throttle position sensor failed and needed to be replaced. However, the diagnosis was later revised to state that the vehicle needed a software update. The vehicle was repaired. The manufacturer was made aware of the failure and contacted the dealer. The approximate failure mileage was 60,000.

- Billings, MT, USA

problem #218

Aug 152017

Cherokee

  • 46,500 miles
Vehicle showed no warning lights, dash lights flashed, then vehicle engine stopped, no steering, no brakes. Unable to move vehicle into neutral. Vehicle was in motion at 45 miles per hour on the road, going straight.

- Garden City, MI, USA

problem #217

Jul 272017

Cherokee

  • 36,753 miles
Purchased used with 36,000 mi. On 20th day of ownership, experienced the feeling of being hit from behind while approaching driveway at low speed. That evening felt same "rear-ended" feeling while sitting still in drive-thru. The car lurched forward so suddenly that had I not had my foot firmly on the brake, we would have hit vehicle in front of us. Simultaneous to "lurch" forward, the car died like the feeling of "popping clutch on manual transmission". drove home and engine died again at about 5 mph after right turn. Restarted & continued onto street and into driveway. Next morning on my way to work, it felt like it wanted to die and was struggling with gears. I pulled into my parking place and my boss happened to be standing there next to his car. As he stood next to the car while I was in it, it lurched forward again and died. Needless to say he was startled, and again, had I not had my foot firmly on the brake, I could have hit him as well as the brick wall in front of the car. So I started the car again and it died again while in "P". not cool, headed to service department. I started it again, and as I started to pull out of the driveway onto a very busy street, the car hesitated (what seemed like a couple of seconds) before it would cross the 2 lanes of oncoming traffic going 40-50 mph. Um, yeah. Scary. A mile or so down the road, it decided to shut down again, this time in the middle of a 3-lane road going about 30 mph and I was almost rear-ended! I restarted and proceeded to service department - no diagnosis there after them keeping the car for 4 days. They sent to Jeep dealer, where it still sits today, waiting for it to act-up and get a diagnosis so it can be "fixed". Jeep has had it 15 days and still no answers. I had the car 20 days, and the dealer(s) have had it a total of 18. This car is a tragedy waiting to happen....

- Arlington, TX, USA

problem #216

Jul 292017

Cherokee

  • 124,000 miles
Since I bought this vehicle, I have had to take to multiple dealers, that could never remedy the "hard jerking, missed gear shifting and repetitive engine light warning and complete engine shutdowns". I now have a vehicle, that I'm told the only fix is to completely repair the transmission, but when the vehicle was under warranty, I was told a computer reprogram would fix the issue. I performed a VIN audit, and some of the visits to the multiple dealers don't reflect the actual service, but I have my documents. Now I have a negative equity vehicle that I fear to drive, at the moment I just took the car to the dealer, they looked at it and now the engine light is off. I have oral fear the inconsistencies of this vehicle, so I have purchased a new vehicle, until I get a resolve. I took the car to the dealer after multiple complete loss of power on I-80 while coming back from a family trip from nyc. Going 65 mph to have the vehicle loss complete power is insane. The only resolve was to pull over, wait, and try again.

- East Stroudsburg, PA, USA

problem #215

Jul 012016

Cherokee

  • 90,000 miles
The contact owns a 2014 Jeep Cherokee. While driving at unknown speeds, the vehicle burned an excessive amount of oil and stalled without warning. The vehicle was taken to an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and opened case number: 32089788. No further assistance was offered. The failure mileage was 90,000.

- Buda, TX, USA

problem #214

Oct 152015

Cherokee

  • 0 miles
The car when driving shift.S like to second gear.

- Jacksonville, NC, USA

problem #213

Jun 142017

Cherokee

  • 51,418 miles
My 2014 Jeep Cherokee latitude at 41000 miles had a brake failure. Now at 51000 miles the engine has been stalling while in motion and shifting into neutral. The dealership told me after the 2nd time in for this problem that the vehicle was 3.5 quarts low on oil and the engine had shut off to "protect itself". the car has been parked for in my garage for 3 days, after driving it for about 3 miles the check engine light came on, upon checking it is again low on oil. I have had the car serviced as recommended and don't understand this sudden oil use, there are no signs of leakage or smoking, and the warning system is not indicating low oil pressure. It is going back to the dealership Monday morning.

- Eaton, OH, USA

problem #212

Jun 102017

Cherokee

  • 32,000 miles
I place 2 complaints for the same vehicle - on last 3 years, last complaint is from yesterday 06-15-2017 on engine section, the previous complaint was from 2016 electric system section. Defective engine oil hyper-consumption and oil sensor malfunction cause electric system collapse, car stop on highways, cause life threatening situations. After read hundreds of the same complaints here, I decide contact Jeep headquarters and request valid documentation about car oil consumption. On Jeep manual is 10 000 miles, or 16 000 kilometers ! for all who are surprise with dealerships information's about engine oil consumption, when they start oil test - here is valid information, which you can use on contact with dealerships. Please find online Jeep document tsb 09-007-15 pdf form here is important part of document: The accepted rate of oil consumption for engines used in the vehicles listed above is 1 quart (0.946 liter) in 2,000 miles (3,200 km) for the 1st 50,000 miles (80,467 km). For vehicles with more then 50,000 miles (80,467 km) the acceptable oil consumption for engines is 1 quart (0.946 liter) in 750 miles (1,207 km). On context with this information look on us government " emissions standards for light duty vehicles.https://www.epa.gov/emission-standards-reference-guide/epa-emission-standards-light-duty-vehicles-and-trucks Jeep Cherokee 2014 engine oil consumption must be on balance with us gov. Recommended vehicle emissions. On case then oil is not leaking from engine, oil is overspend by defective engine construction - hardware, or software. Defective engines with high emissions must be recall - see case "Volkswagen". after witness 8 times situation, which is describe by hundreds of people here, I know, then without valid information's and documents, we are not able make advocacy for our rights.

- Batavia, OH, USA

problem #211

Jun 102017

Cherokee

  • 32,000 miles
Engine oil consumption and oil sensor on Jeep Cherokee 2014 - sport engine caused on last 3 years several life threatening situations not just for me, but also for cars driving around me on highways. Each time I call dealership, dealership make technical control. For 2 years dealership was not able find solution for problem, recommended make oil exchange more frequently the 5000 miles for prevent problems ! last year 2016 was on Jeep recall finally change oil sensor, but that doesn't help. My last life threatening situation is from Saturday last week 06-10-2017. Jeep stop on highway, completely paralyzed for 3-4 minutes, just red battery blinking. I was lucky, maneuver with car and prevent several collisions with cars driving around me form highway middle line behind very danger curve ! after 3-4 minutes I was able restart engine and drive to quick oil, because from previous years experiences I know, then this problem is connecting with oil sensor. On car display was oil "good" on quick oil service, serviceman find then there is any any oil on engine he show me scale on which was residual oil which look like asphalt. By quick oil ticket I need oil exchange on next 1600 miles - by recommendation for dealership I change oil each 5000 miles, so accident is happened after driving just 3400 miles. Any oil leakage from engine was find, problem is caused by defective engine oil consumption. Manager from quick oil immediately call Jeep dealership, describe problem on phone, send with me writing description of problem and data to my Jeep dealership. The same day from quick oil service, where they put to Jeep engine oil for free - I driving to my Jeep northgate dealership and start engine oil consumption test - I have return each 1000 miles to dealership for oil consumption monitoring. Situation is very danger, need find solution asap !

- Batavia, OH, USA

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