The car will begin to hesitate and then the transmission will go into a neutral state, but the lights will not show that it is in neutral. The car will roll forward or backward depending on where you are. You cannot shift, when you do try to shift, the car will jolt like the engine is going to fall out of the car. Turning the engine off and on, several times, while waiting each time clears the problem. Jeep can not reproduce this it so they will not fix it. Will get a message on dash stating to service trasmission and parking break. This has happened at least 5 times that I have documented by pictures and video on my phone however, has happened a lot more. Specific dates documented are 11/19/17, 11/21/17, 11/29/17, 12/13/18, 4/2/19.

- Gainesville, VA, USA

Vehicle will stall while driving with an error message displaying "park to shift gear". had battery replaced as that is what local Jeep dealership stated issue was. Problem actually worsened after this.

- Ravenna, OH, USA

This car continues to turn off while I am driving! today it turned off on me on an intersection! the car jerked, started to shake & then many lights came on. The check engine light, the battery light, the brake light, many more (please see picture attached) I bought the car at carmax. Had the exact same issue in November of 2018, got the car serviced under my extended warranty. Now, 4 months later the same issue happened. In November, they informed me the issue was the car fuel injector & a bad sensor in the transmission. Today's issues is still unknown, as the car has to be sent off for evaluation. But today was a very scary situation for me! I would hate this to happen to anyone with children in the car!

- Pearland, TX, USA

I was driving around 9:30pm on Wednesday from class back home (12-15 min drive) on a busy highway (ga 400). I hear a ding and looked down and noticed that my vehicle began to decelerate from 65 mph, I was unable to pull over to the side of the road. The car stayed that the transmission needed to be serviced and that there was also an issue with the park shift. The D light on the gear shift also began to blink; the vehiclee case to a complete stop in the middle lane on the highway, I had to call the police to come and block the highway and have someone move the vehicle. When we attempted to put the vehicle in drive again it began to move backwards this time. This is the second incident in which my Jeep began to decelerate, the first time was a few months ago last year (Oct/Nov), the car did the same thing on a busy road where it began to decelerate and wouldn't pick up any speed whatsoever when gassed. Once I tried to turn it back on and drive the vechicle it began to move backwards in drive. The car was towed to keep and they said the issue was battery related and 'fixed' it, I picked it up a few days later and the car began to decelerate the same day while I was driving on the highway. I had to get it towed back to Jeep; I was informed that there is no issue and it seemed that they missed a step upon fixing the battery. I inquired whether this is part of the issues people faced when it was recalled in 2014/2015 and was told no. I asked if they're sure it is safe to drive and they insisted that it was.

- Atlanta, GA, USA

I am the owner of a 2014 Jeep Cherokee. In the two years since I've owned my car, I've experienced 30+ instances in which my car stops working in the middle of operation. It's happened while I've been driving on the interstate, in the middle of intersections, and just about every other type of road possible. It usually occurs after I make a turn or come to a hard stop. The car will immediately, and completely randomly, come to a stop. The wheel will no longer work, nor will the engine. It comes with no warning. I will then have to turn my car on and off several times before I can get it in motion again. I've taken it to multiple mechanics and the only solution seems to be to get an oil change, though I am not quite due for one when this happens. After research on the internet, I've found this is a common occurrence amongst Jeep owners and the car is eating through an abnormal amount of oil. Jeep is well aware of this problem and has done nothing to fix it. The Jeep dealers I've taken my car to don't give any alternatives to fixing this problem. This is extremely dangerous and it's only a matter of time before someone is killed or severely injured as a result of this.

- Indianapolis, IN, USA

After each time of re-fueling the vehicle stalls while trying to drive, doesn't want to run; vehicle asks to be shifted into park and we try and pull over off on a busy 6 lane roadway. Screen says service transmission after stalling. Then the vehicle got stuck in 3rd gear. Weren't sure if we would make it home. Called Jeep customer service and they would not help in any way.

- Fort Myers, FL, USA

Oil filter housing has cracked and leaking oil

- Holmdel, NJ, USA

The contact owns a 2014 Jeep Cherokee. The contact stated that the check engine indicator illuminated suddenly and the vehicle shook and lost power on the highway while driving 60 mph. The contact had to coast the vehicle over to the side of the road. The failure occurred several times and the vehicle was taken to fields Chrysler Jeep Dodge Ram asheville (255 smokey park highway, asheville, nc 28806, (828) 667-5213) three times. The dealer stated that the new variable valve actuator assembly failed and it was replaced during the second visit. During the first visit, the dealer stated that the vehicle was low on oil and topped it off. The contact had a code reader, which located codes P1042 and P0302 for cylinder misfire. The contact had to pay for a diagnostic test even though she located the codes with her own code reader. The vehicle was currently back at the dealer for a third time with the same failures and the same codes. The manufacturer was contacted and assigned a case manager. The manufacturer stated that they would call the contact back. The failure mileage was 78,000.

- Ashville, NC, USA

Oil leak from cracked oil cooler. Could cause fire. Poor/defective design and bad location near heat. Needed an expensive replacement. Many others needed replacement also. Jeep customer care was no help.

- N. Babylon, NY, USA

The contact owns a 2014 Jeep Cherokee. While driving 70 mph, the gear shifter failed to move into neutral and the service transmission warning indicator illuminated. The contact coasted the vehicle to the side of the road and powered off the engine. Then vehicle was restarted and was able to drive; however, the failure recurred five miles down the road. The contact stated that the coolant increased to 200 degrees. The vehicle was taken to Chrysler Jeep Dodge Ram 24 (1020 belmont St, brockton, MA 02301, (781) 961-1550) where it was diagnosed that the transmission, four spark plugs, one coil pack, an auto grill shotter, and jumper harness needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure and referred the contact to NHTSA. The approximate failure mileage was 99,000.

- East Weymouth, MA, USA

I was driving on the highway and my check engine, transmission and park lights started flashing. My car wouldn't accelerate and my computer said 'service transmission'. now my car won't shift gears or accelerate. It has 40K miles on it.

- Greenville, DE, USA

Multiple times after fueling up my vehicle my car will start to shake and sputter and just stall. Has happened while on the highway with my family and almost caused a bad wreck. Most recently it happened again on local streets. Dealer keeps saying they can't figure it out but I videotaped the issue. Also when fueling up the vehicle it gives a problem and takes forever to fuel up and spits gas out and back on to me. I don't feel safe driving this car anymore with my family and fca doesn't want to acknowledge there is an issue and says just fill the tank up only 3/4.. something needs to be done !!

- Glendale, NY, USA

While driving my vehicle will say service transmission and get stuck in first gear without letting me go any faster than what I was going. In order for it to work normally again, I would need to pull over and restart my car. This usually happens while on the highway which is highly dangerous.

- Miami, FL, USA

Brought vehicle in to the dealership for repairs on several ocassions with complaints of vehicle jumping into gear. Recently had to replace the battery because vehicle wouldn't stay running and could not put into gear. Vehicle is currently at the dealership because it was leaking oil. Have been told that the oil cooler needs to be replaced. Have also been told that the drive shaft is noisy and should be replaced and that the air temperature ambient sensor needs to be replaced. I gave the go ahead to replace the oil cooler and air temperature ambient sensor. Told them to hold off on replacing the drive shaft as the repair alone for the oil cooler and sensor was going to be approximately $1,300. I then received a call back and was told that they changed the oil cooler and upon trying to start the vehicle it didn't want to start. They told me multiple codes were coming up and that my instrument cluster needed to be replaced at an additional cost of over $1,000. Estimate for all repairs to be $2,500 plus. Was also told that the instrument cluster is a special order and once ordered they would have to hold my vehicle for two weeks until it came in and could be installed. It is costing me $35 a day for a rental vehicle through them. I estimate total cost for repairs and rental to be about $3,000. This cost does not include the replacing the drive shaft which they tell me is noisy.

- Southbridge, MA, USA

Check engine light came on. Had computer scanned. Code P0520 engine oil sensor failure was detected. Called Jeep warranty department and they said the repair was not covered by powertrain warranty. This sensor is located under the plenum and intake manifold which bolts to the engine heads. This vehicle only has 30,000 miles on it.

- Branford, CT, USA

After transmission recall repair, engine replaced due transmission recall repair 3rd time, vehicle idles rough when in neutral, check engine light came on and Jeep died. The vehicle started after a moment and the check engine light went off. Still having same issues after transmission repaired and a new engine due to the dealership resetting the computer instead of repairing the transmission. So new engine and repaired transmission, still having issues. Constant issue with the Jeep idling roughly, sometimes not starting or stalling in traffic on the highway and city streets.

- Garland, TX, USA

Traveling on town road. The battery light came lit up on the control panel with a warning to put vehicle in park. Engine completely shut off. Gas pedal unresponsive. We pulled over to the side of the road. Tried to restart vehicle several times over the course of 15+ minutes. Vehicle finally restarted like normal. Turned vehicle around by crossing over double yellow lines, put in reverse. Vehicle completely shut off leaving us disabled across road, same warning and battery light on. Engine finally restarted 10 minutes later. Returned the vehicle safely home.

- Athol, MA, USA

My Jeep Cherokee keeps repeating the same problems. This has been going on for more than a year. Sometimes I am terrified to drive because I do not know what is going to happen. Today and on other days, the Jeep has cut off on me a few times while in motion on a city street and sometimes when turning. The vehicle slams into gear when driving sometimes and feels like I am getting hit in the rear of the car. It is very dangerous because you don't know when it is going to happen. Today, the Jeep almost caused an accident when it just stopped on its own. Additionally, it often shifts gears erratically and very rough, even jerking at times. The dealership said they did a software update but this did not resolve the issue. I have taken to the dealer at least three times about this issue and I keep getting stalled saying either come back in 500 miles so the can do an oil consumption test or that they cannot duplicate the issue. Each time I take it in they say the did a software update or an oil change. The problem remains.

- Columbia, MD, USA

Engine runs rough and it studded under low speeds

- Pontiac, IL, USA

I was stopped at a light. When I depressed the accelerator, warning lights flashed on my dash, the engine stalled and a message to "shift to P then desired gear". car was hard to start afterwards, issue happened 3 more times on the way back home (less than 1 mile). Car has been brought to mechanic for diagnostic testing. I did research online and this appears to be a known issue with the transmission. Hopefully will still be covered under warranty.

- Shirley, NY, USA