CarComplaints.com Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints
10.0
really awful
Crashes / Fires:
6 / 7
Injuries / Deaths:
6 / 0
Average Mileage:
34,632 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My Jeep expertly three times now while driving 30 to 40 mph automatically shifts into neutral. I get an error message on the dash that tell me basically to stop and restart vehicle. I'm also experiencing all the lights on my shifter are on/red at the same time. The only way to make the shifter lights appear normal is to turn the car off and restart.
On 2 occassions my vehicle stalled while driving/in motion and transmission disengaged almost causing a serious mva. All lights on the shifter turned on and the a "service shifter" message appeared on screen. I took vehicle in for service to route 18 Jeep of East brunswick, NJ. The dealer ran a diagnostic tests and found the tipm computer malfunctioned. I did some research and found the previous year Jeep/ crysler modes had the same problems and a recall was issued on the tipm. Concerning as this issue may cause serious mva and jeopardize safety.
While driving my Jeep revs into high gear, then all of the symbols on my dash light up and then my Jeep jolts and then shuts off. I have to put it into park and wait about 30 seconds and then try to turn it back on, sometimes it takes 2-3 times to turn back on.
Its doing just what the recall stated..the engine light is on and then it cuts off while I'm driving and telling me to shift to park to restart and continues to do this several times before I get to a safe destination
Emergency break got locked when the vehicle was parked. Car wouldn't start and had to get it towed to Jeep dealership. Jeep said it was the emergency break module and wiring. It appeared to be so sort of leakage in the compartment but no water was found near module.
- Haddon Heights, NJ, USA
Search CarComplaints.com for these popular complaint phrases...
Vehicle shows error message on dashboard screen stating "service transmission" recall came out in 1st quarter 2020 stating that it was a computer error and would be fixed by dealership. Took to dealership for recall, and then the message started coming back after a month. Took vehicle to a transmission shop and found that it was a computer issue again, not a transmission problem. It appears that the original recall did not correct the problem.
While driving at a slow rate, the ebrake engaged by itself, bringing the car to a stop and rendering it undriveable. The ebrake would not release when pushing the button down or when shutting the vehicle off and restarting it. Vehicle needed to be towed away.
I've had to replace the oil housing filter and light switch and now the shifter light is coming on. This car is a lemon and needs a recall. This is all highway.
I started my car and a service shifter message came up. I was parked on a flat cement pad in my driveway. I attempted to put my car in reverse, and it was very hard to move the shifter to reverse. I stopped trying and turned off my car. When I started it again the message was gone.
Water has leaked in to my vehicle and caused issues with the electronic parking brake to short out and need to be serviced. The epb now automatically engages itself when putting the vehicle in park, causing us to be stranded. Upon investigation, it appears as though numerous individuals with my vehicle that have a sunroof experience the same issue, possibly due to drainage tubes installed by Jeep that they did not make owners aware of.
The car states 'service shifter' and does not allow you to do anything with the car. It lights everything up red on the shifter and you can't clear 'service shifter' off the dash. This happens while the car is running and you have to hope when you put it in park again it'll get you home safe.
Gear shift lights are all on at the same time; P, R, N, D when I start the vehicle, doesn't matter what shift I am in, they are all on at the same time until I turn the vehicle off.
While driving the "service park break" illuminated along with the an illuminated yellow/amber colored "brake system warning parking brake" warning light and brake on the center panel. Intermittently a "4WD temporarily unavailable" will come on as well. I took to my dealer and they said there is water leaking and has damaged/corroded the electronic control module and it needs to be replaced and isn't covered under warranty. Isn't this part of a manufacturer defect?
Service shifter warning keeps coming up on vehicle. Chrysler wants over $1000 to replace the shifter. I see online there are a ton of the exact same complaints
Vechical lost speed, stalled, no power. Will not excell. Engine light and etc light on. On a city street in motion. It looses steering and will stall also. I replaced the battery.
During my most recent visit the vehicle received recall updates. A couple days after the stereo system froze as I was driving. I pulled over turned car off then on and it began working again. Soon after I realized the car has been sluggish to start. Currently it is not starting and I get a battery low voltage message.
On startup of my vehicle, the wipers start on full speed without any control. The turn signal indicators do not function and my vehicle has rough shifting. Lastly, the running lights on the vehicle do not function when this error is occurring. The error that appears is "shift to P and then desired gear". so I literally have to stop my vehicle (even if I am on the highway) shift to P and then back to D. this is extremely dangerous while on the road. This has happened multiple times and the only way to stop is by stopping the vehicle and disconnecting the battery to reset the software. I have taken it to the dealership and they have flashed the software multiple times, however the same issue keeps occurring. Now I am experiencing a "service shifter" error. This error flashes on the instrument cluster when driving and all of the shifter lights illuminate red. This error happens sporadically and should be addressed as not being able to use turn signal indicators is also extremely hazardous and dangerous while on the road.
A D V E R T I S E M E N T S
- Lutz, FL, USA