CarComplaints.com Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints

10.0

really awful
Crashes / Fires:
6 / 7
Injuries / Deaths:
6 / 0
Average Mileage:
34,632 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Cherokee electrical problems

electrical problem

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2014 Jeep Cherokee Owner Comments (Page 12 of 20)

« Read the previous 20 complaints

problem #179

Dec 012018

Cherokee

  • 156,000 miles

A D V E R T I S E M E N T S

While driving on a 4 lane highway at 65 mph the vehicle partially lost power and would not accelerate, up shift, or ownshift, the brake lights started flashing, along with many other lights on the dash including check engine. I pulled over to the side of the highway and shut off the Jeep. I waited a minute then started it back up. The service parking brake message was on the message center, the odometer is blinking, and 4WD is temporarily unavailable. I had it looked at by a mechanic and they showed me the park brake module had water intrusion and was very much corroded.

- Greene, NY, USA

problem #178

Nov 242018

Cherokee

  • 109,000 miles
Brought vehicle in to the dealership for repairs on several ocassions with complaints of vehicle jumping into gear. Recently had to replace the battery because vehicle wouldn't stay running and could not put into gear. Vehicle is currently at the dealership because it was leaking oil. Have been told that the oil cooler needs to be replaced. Have also been told that the drive shaft is noisy and should be replaced and that the air temperature ambient sensor needs to be replaced. I gave the go ahead to replace the oil cooler and air temperature ambient sensor. Told them to hold off on replacing the drive shaft as the repair alone for the oil cooler and sensor was going to be approximately $1,300. I then received a call back and was told that they changed the oil cooler and upon trying to start the vehicle it didn't want to start. They told me multiple codes were coming up and that my instrument cluster needed to be replaced at an additional cost of over $1,000. Estimate for all repairs to be $2,500 plus. Was also told that the instrument cluster is a special order and once ordered they would have to hold my vehicle for two weeks until it came in and could be installed. It is costing me $35 a day for a rental vehicle through them. I estimate total cost for repairs and rental to be about $3,000. This cost does not include the replacing the drive shaft which they tell me is noisy.

- Southbridge, MA, USA

problem #177

Feb 062016

Cherokee

  • 26,000 miles
The car stalls when pressing on the gas then jolts into gear making it feel and sound like I've been hit from behind, it is slow to accelerate at times and other times it accelerates extremely faster when I lightly push the gas, it will also decelerate at times when trying to accelerate, the electrical will flash all the signals and tell me to service the transmission after I fill my tank mostly and the car will shut off when I stop at a light and jerk until input it in park and turn it off while sitting in traffic. The controls to the lift gate do not always work when pressed inside of the vehicle. The check engine light is constantly on when I took it to the dealer the diagnostic said it was a sensor and valve but the dealer kept the car for a week and only changed the oil which was not needed and shut the light off only for it to come back on one day after I had to demand they fix my car or give it back because they were just holding it on the lot, the suspension and shocks are off they keep wearing my tires and the button for the shift gear fell off while I was attempting to put the car in gear which is an obvious defect

- Irving, TX, USA

problem #176

Nov 082018

Cherokee

  • 84,030 miles

A D V E R T I S E M E N T S

When I'm driving my car will just stall without warning until the car becomes to a complete stop. This has happened to me at least 4 times beginning 10-27-18 and the last time was 11-08-18 and I had it towed to the dealerships designated shop and was told that they couldn't find anything wrong with it that could be fixed. They also told me they had other customers complaining about their Jeep-Cherokee stalling on the freeways and in the middle of traffic. My vehicle stall on me when I was driving on the streets and I would only get a few feet from home and one of those times the battery light would come on and another time the light came on for driving on on hill or something in that effect.

- Houston, TX, USA

problem #175

Nov 042018

Cherokee

  • 39,000 miles
Traveling on town road. The battery light came lit up on the control panel with a warning to put vehicle in park. Engine completely shut off. Gas pedal unresponsive. We pulled over to the side of the road. Tried to restart vehicle several times over the course of 15+ minutes. Vehicle finally restarted like normal. Turned vehicle around by crossing over double yellow lines, put in reverse. Vehicle completely shut off leaving us disabled across road, same warning and battery light on. Engine finally restarted 10 minutes later. Returned the vehicle safely home.

- Athol, MA, USA

problem #174

Nov 042018

Cherokee

  • miles
My Jeep Cherokee keeps repeating the same problems. This has been going on for more than a year. Sometimes I am terrified to drive because I do not know what is going to happen. Today and on other days, the Jeep has cut off on me a few times while in motion on a city street and sometimes when turning. The vehicle slams into gear when driving sometimes and feels like I am getting hit in the rear of the car. It is very dangerous because you don't know when it is going to happen. Today, the Jeep almost caused an accident when it just stopped on its own. Additionally, it often shifts gears erratically and very rough, even jerking at times. The dealership said they did a software update but this did not resolve the issue. I have taken to the dealer at least three times about this issue and I keep getting stalled saying either come back in 500 miles so the can do an oil consumption test or that they cannot duplicate the issue. Each time I take it in they say the did a software update or an oil change. The problem remains.

- Columbia, MD, USA

problem #173

Oct 252018

Cherokee

  • 59,056 miles

A D V E R T I S E M E N T S

On date of incident vehicle functioned fine in the morning. At 4:30pm when I went to leave work vehicle wouldn't start. Received several error messages including 4WD system unavailable, park brake unavailable and service shifter. 2 hours later nothing worked. Tried to jump the vehicle and was able to get it started. Had auto zone test battery and said it was fine. Took to dealership and they ran tests finding no cause or issues. Battery passes their tests. Morning after I got vehicle back from dealer it started up via remote start with no issues, took son to daycare 7 minutes away. After about 10 minutes went to leave daycare (vehicle was turned off) and it did not start. Was able to get it to start with a jump. Called dealership to inform them, waiting for a call back now. Check engine light is on.

- Blackwood, NJ, USA

problem #172

May 092018

Cherokee

  • 65,000 miles
There is water entering the vehicle in the rear passenger seat and in the spare tire cargo area when it rains. It is pooling up in these areas and there are electrical components right by this.

- Corinth, TX, USA

problem #171

Jan 012018

Cherokee

  • 60,000 miles
The radio and all functions related to this, including heat/ac, back up camera, environmental controls, hands free calling, intermitantly go off. Sometimes when I start the car, need to wait 15 minutes or more before it starts. Other times it fails when driving. Jeep dealer stated the radio went bad and needs replacing. He also stated that he needs to replace these regularly

- Gowrie, IA, USA

problem #170

Oct 102017

Cherokee

  • 37,000 miles
The contact owns a 2014 Jeep Cherokee. While driving 65 mph in the rain, the windshield wiper motor failed and the exterior and interior lighting shut off. The contact coasted the vehicle to the side of the road. Once the vehicle was restarted, the lights turned back on and the vehicle operated normally. The vehicle was taken to bemidji Chrysler center (located at 755 paul bunyan dr nw, bemidji, mn 56601, (218) 751-8006) where it was diagnosed, but a failure could not be found. In addition, while driving 35 mph, the steering wheel seized and the brake pedal failed to stop the vehicle when it was depressed. As a result, the contact crashed into a fence. There were no injuries. A police report was not filed. The dealer was not notified. The manufacturer was notified of the failure and did not assist. The vehicle was able to be driven from the scene and was not diagnosed for the brake and steering failures. The approximate failure mileage was 37,000.

- Bagley, MN, USA

problem #169

Aug 282018

Cherokee

  • 45,000 miles

A D V E R T I S E M E N T S

My 2014 Jeep Cherokee trailhawk started having issues where traction control would engage when stopped at a light and it would stay on until the car was turned off. This progressed to an instance where I was stopped at a light and traction control engaged while stopped and the engine stalled. I took the car to the Jeep dealership and the only code was to check wire connections, which they said they did. The car drove fine for about one day, then, while on the highway, the dashboard and radio would start to cut out briefly and come back on. Once I was off the highway and stopped at a light, traction control engaged. At the next light, the car stalled again. I used a code reader and there were no codes available. This could cause an accident if the car loses power when driving at highway speeds.

- Bethesda, MD, USA

problem #168

Aug 152018

Cherokee

  • 90,000 miles
I bought my Jeep Cherokee 2014 AWD with 60K miles on it. Within in 6 months, my dashboard said service transmission and it was undriveable. The dealership said it was software issue and fixed it. Not even a year later and I had the same issue again and it is now getting a new transmission. Often when driving, it revs very high and goes nowhere, or if I'm cruising a parking lot, its revving very high and will jerk into another gear. Not only that, but I've had know drive shaft bearing ands a new radio put it. The big issue is the transmission and the repeated tows, missing work, late to work, engine shaking, grinding, and now being replaced. I've owned it my own for 1.5 years, am already at this point. Dealership won't replace it, just told me I have it covered under warrantly and oh well. These issues have happened when starting my car in the morning to leave my driveway, won't shift into gear. Driving on the highway attempting to switch lanes and have no acceleration so I slam on the brakes before I get into an accident because I know if it doesn't take off, its not going to until I least expect it.

- Rocky River, OH, USA

problem #167

Apr 052018

Cherokee

  • 28,500 miles
The light will not come on on the dashboard I can't tell how fast I'm going or how much gas is in the car I took it to a auto place they put a thing on the car and it said it was the cluster there was a recall on the cluster and I took it to a Chrysler place in madison Ohio they said they fixed it but it's not fixed they told me in order for them to see if it's the cluster the recall I will have to pay a $115 dollars. Just to check if it's the recall.

- Ashtabula, OH, USA

problem #166

Aug 122018

Cherokee

  • 84,197 miles
I first experienced what felt like my transmission wasn't shifting properly right away. I noticed it in lower gears. I took it back to the dealership and they said everything was fine. I then started to experience my engine randomly stalling. I would be going slow and I was usually taking a right turn. I went to turn on my car and it said engine failure. I called the dealership and they said to tow it to them. I received a call that the reason my car ahut off was because there wasn't any oil. I have all my records and my oil had been changed at a dealership less than two weeks prior. So they put oil in it and said I was fine. Within a week my car died turning right on rail road tracks in an instersection. We had to have a police officer come and push us off the tracks and wait for us to get towed. The dealership told my there was a harness that needed to be replaced and it would cost $700! they said that he harness was under my hood when I did research it was discovered that it was in my trunk. They said it needed to be replaced due to water damage. In my trunk? I did research and found this harness was a common issue but it didn't have anything to do with the issues I was having. Now it is a year later and we are having the same issue. My service lights will turn on randomly. My engine stalled on the highway going 70 mph. I am at a loss what to do. My two year old has been in the car with me when this happens and I just want to know my car is safe to drive.

- White Bear Lake, MN, USA

problem #165

Jul 262018

Cherokee

  • 60,000 miles
Vehicle will randomly shut off while in motion. This happened today 7/26/18 and 2 other times this past month. No check engine lights or other warnings. After shutting off nothing on the vehicle works not even hazard lamps.

- Havre De Grace, MD, USA

problem #164

May 102018

Cherokee 6-cyl

  • 9,935 miles
The contact owns a 2014 Jeep Cherokee. The contact stated that the vehicle failed to start and the auto lock function locked the contact inside the vehicle. The contact also heard an abnormal winding noise while the vehicle was in the park position. While driving at unknown speeds, the parking brake engaged without warning. The vehicle was taken to an independent mechanic, but they were unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified and referred the contact to the local dealer. The dealer was not contacted. The failure mileage was 9,935.

- Greendale, WI, USA

problem #163

Jun 222018

Cherokee

  • 53,000 miles
While driving my 2014 Jeep Cherokee just shut down. After jumping the battery as soon as we took the cables off the car shut off again. My vehicle was in motion on a city street

- Visalia, CA, USA

problem #162

Apr 152018

Cherokee

  • 60,000 miles
The electronic parking brake engaged and would not disengage. Happened twice once while driving once when the vehicle was stopped. Towed to a dealership, after 4 weeks the only solution was to completely rewire the entire vehicle. Claiming it is not covered under warranty. Dealership informed me that there was water intrusion.

- Arlington, TX, USA

problem #161

Apr 242018

Cherokee

  • 59,000 miles
My Jeep when I take the key out it dings saying the key is in the egnition when its not it wont let me lock my doors and now today it wont even start my Jeep it dont even turn on. And when going down the road the transmission keeps trying to take off to hard or husitates to

- West Palm Beach, FL, USA

problem #160

Jun 152017

Cherokee

  • 33,000 miles
A pop-up message appears that the "vehicle phone requiers service" the gps becomes inoperative and causes loss of gps function. These faults are discussed I service bulletin sb-10058300-8397. This happens intermittently and can occur at anytime. This occurred within the warranty period and but was reported to Jeep 3 days after the warranty period. It was intermittent at the time and I thought it was just a computer glitch. It is now so unreliable that it is useless. Jeep refuses to do anything to support repair of this issue which they know exists. Their U-connect people have been telling me tere is a software fix for this to put me off for six months but have not produced anythng which could fix this. It is time for a recall on this item so that they are forced to take care of their customers. By the way even though they knew there were potential issues with this function of the radio they failed to inform their customers of the problems. If they had iinformed me this problem would have been reported to them 2 months earlier and within the warranty period. This is wrong, just wrong.

- Colorado Springs, CO, USA

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