CarComplaints.com Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints

10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
44,045 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Cherokee brakes problems

brakes problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2014 Jeep Cherokee:

Unsubscribe any time. We don't sell/share your email.

2014 Jeep Cherokee Owner Comments (Page 5 of 5)

« Read the previous 20 complaints

problem #8

Oct 312014

Cherokee 4WD 6-cyl

  • 12,630 miles

A D V E R T I S E M E N T S

The car is only 5 months old. Has a zf 9 speed automatic transmission and 3.2L 46 24V -vvt engine. I was driving on a tollway in moderate traffic at a speed of approximately 60-65 mph. Without slowing down or changing speed, the display on the dash listed "service transmission". all power to the engine was lost and car began to slow down. Would not respond to acceleration. Check engine light, stability control light, P! were all displayed. Had to find a way to the shoulder and stop car. Turned off car and restarted it. "check transmission " was displayed. Put it in drive and it felt like it was starting in 2nd or 3rd gear. Would not shift gears. Could get up to 35 mph with the tach at 2000 RPM. Would not shift at all. Got home and let car sit for a few hours. Started car after sitting for a few hours and the "service transmission" was gone. All other warning lights were gone except for service engine light. Drove to dealer next day and car appeared to shift ok. Dealer loaded PCM flash update. Reprogrammed tcm per tsb 21-018-14. Reprogrammed rf hub per 08-077-14. Car appears to be driving ok. Dealer said they couldn't find any problems with the transmission. They treated this very lightly. I feel this is a significant safety issue. Lost all acceleration and control at high speed. No notification of updates were sent previously.

- Chicago, IL, USA

problem #7

Oct 182014

Cherokee 6-cyl

  • 3,000 miles
While attempting to back my 2014 Jeep Cherokee 4X2 into a parking space between 2 parked cars on the left side of a one way street, the car slid to the left slamming the left rear quarter of my car into the right front of the parked car causing damage to both cars. I was attempting to back up into a space on a slightly inclined street. I had to apply some extra power to my Jeep. However it went sideways instead of straight back into the parking spot. I thought I did not plan the maneuver correctly but what happened is that my rear left tire lost traction to the road which made the car travel sideways instead of straight. I had reported some rubbing noise coming from the tires earlier in the week and some minor ply in the steering wheel to the dealer. They could not duplicate the rubbing noise and reported fixing the steering wheel. I picked up the car only to find out that problems were still the same. I am guessing that there is a major flaw in the ESC that made the car perform in that flawed manner. The ESC light came on after that hit and would not go off. The steering wheel now more crocked. And the rear left wheel looks like bent. I had the car towed to the dealer on Monday but they would not consider looking at it until the accident is fixed. So now it is in the shop.

- Burke, VA, USA

problem #6

Jun 272014

Cherokee

  • 8,000 miles
I was driving on expressway and vehicle slowed down service transmission light came on.also traction control lite, check engine and another light came on I was able to pull over vehicle would not shift to park.after several minutes I turned engine off.when I restarted vehicle and shifted to park the shifter got rough and jumped to park.since then the Jeep has been at the dealer 2 more times for the same problem. Got it back on 10/8/14 and feel very unsafe driving it.this is my fourth Jeep and I never had a problem with the other ones.

- Miami, FL, USA

problem #5

Sep 152014

Cherokee 4WD 6-cyl

  • 986 miles

A D V E R T I S E M E N T S

Was stopped at a red light in an intersection when my instrument cluster/screen lit up with the following: Cel on ABS/brake lights on service parking brake on 4X4 system disabled odometer flashing upon all those messages/lights coming on we lost all power steering control to the vehicle. Speedometer was not functioning while attempting to move the vehicle out of the interaction into a nearby parking lot. Once safely parked in the parking lot we turned off the car and turned it back on again to the same messages/lights turning on. We regained power steering after we turned it off and back on but all other issues persisted. Called for a tow back to the dealership. Chrysler claimed it was a bad ABS module. I am filing a safety complaint for poor electrical design if an ABS module has the ability to bring down the entire computer system in the 2014 Cherokee this can pose a serious hazard to all vehicle operators.

- Springfield, OR, USA

problem #4

Jul 172014

Cherokee 4WD 6-cyl

  • 2,000 miles
When starting vehicle from a stop (not initial start up), the Jeep has a tenancy to loose power and becomes unresponsive from the gas peddle. When this happens, I have to just let off the gas and then give it 2-3 seconds before being able to have acceleration power. Needless to say, I have to give much more room when turning. Along with this issue, I have a issue with power when driving (again after stopping, never initial start and drive) where the engine revs high, even when I let off the gas, and it does not increase speed, and looses speed and power. I do the same thing where I let off the gas for a few seconds till the RPM drops and then can resume driving again.

- Huntsville, AL, USA

problem #3

Jul 242014

Cherokee 4WD 6-cyl

  • 3,500 miles
1. bell for key in ignition comes on, but key is out. 2. print out says, four wheel drive temporarily unavailable. 3. active handling icon stays lit. (car has already been into dealer for this. Computer was re-flashed.) 4. cruise control will not come on. 5. I have still not received my mulroney sticker for my vehicle. The consumer stated the Jeep would go out of control, when it was being towed behind a motor home. After towing it a few hundred miles, the Jeep started rocking back and forth in a violent motion while driving straight on the interstate. The electronic stability control light illuminated on the dash of the Jeep. It remained on, after the motor home was disconnected. The dealer cleared the code. However, when the consumer hooked up the wiring for the tow system, the light illuminated again. Updated 06/15/15. Updated 07/15/15.

- Fort Myers, FL, USA

problem #2

Jan 032014

Cherokee 6-cyl

  • 2,000 miles
Since a computer update to my 9 speed transmission, the vehicle has a significant wobble in the front wheels - left to right - when the automatic transmission shift between 1st, 2nd and 3rd gears. It feels as if the power transfer is confused and fighting between sending power to the front left and right wheels. It is significant enough that it is felt in the steering wheel, feet, legs and seat of the driver and the passenger feels the wobble also in the floor and seat. I do have a fear of the electronics and computer controls since this is a defect which can cause a computer malfunction while driving the vehicle. It is an important safety concern for both the vehicle occupants and other drivers around the vehicle.

- Madison, WI, USA

problem #1

Mar 052014

Cherokee

  • 4,640 miles
A Jeep authorized dealership changed the engine oil and oil filter for my vehicle. About 15 minutes after I took my vehicle from the dealership, the incident happened on a highway. "service transmission" warning showed up first, the engine light was on, and some electronic functions were disabled, which include, but are not limited to, the forward collision warning, the parksense, the lane sense, and the adaptive cruise control. The ESC activation / malfunction indicator light was on. There was loud rattling noise from the engine, and the vehicle was shaking while moving on the highway. I had a difficult time moving the vehicle off the highway. After I parked on a surface road, I found no engine oil was registered on the dipstick. The leaked oil was splashed over the vehicle's exterior. In particular, it covered the parking sensors and the rear window, which disabled the electronic safety features and greatly reduced my visibility while driving. The vehicles behind me on the highway were also splashed by the leaked oil and were beeping and/or cutting in my lane to complain. The dealership determined that the rubber ring that seals the cartridge housing of the oil filter was broken, causing the engine oil leak. This O-shaped rubber ring comes with the oem oil filter that was installed when the oil filter was changed. The engine was damaged. The dealership stated that no test drive is required to check if there is a leak for oil change service. Three other Jeep dealerships confirmed this claim. I believe there is a design defect in the oil filter sealing that can cause life threatening accidents. I believe Jeep does not instruct their authorized dealership to implement an oil filter change procedure that ensures a part defect like this would be discovered before the vehicle leaves the dealership.

- El Cerrito, CA, USA

Not what you are looking for?