Purchased vehicle for flat towing behind motorhome. At speed, car steering is affected and causes car to shake violently as well as motorhome.condition has occurred several times while flat towing vehicle. This is a major safety concern as it causes a potential loss of control of motorhome at speed.

- Danbury, CT, USA

Numerous computer/electrical intermittent issues with vehicle. Most recent episode the care would completely shut down at freeway speeds. No engine, no lighting, as if it was hit with an electromagnetic pulse. This unfortunately locks the steering as well. The key fob is non responsive. After 5-7 minutes (if you happen to not get hit and die), the car comes back to life (interior lights come back and after another minute will start). Also have had "service air bag indicator system", "service parking brake", "service transmission", "4WD system unavailable", check engine light, traction control light, battery light, parking brake amber service light, flashing odometer, flashing D in dash. Dash completely goes blank intermittently as well. Transmission has also been stuck in neutral numerous time (can not turn car off unless in park, cannot shift). Numerous trips to dealer for warranty service. This last time they found a ground connection loose in the driver side kick panel. So if that ground comes loose or frayed, the car can just kill me?

- Oceanside, CA, USA

12/5/15 jerking SUV stops driving stops in middle of intersection gration& 13mile 12/7/15 returned to dealership Jan 2016 roseville Chrysler Jeep threatened to have vehicle towed to scrap yard and bill me for towing & pay remainder of car note Jan 18 2016 car was delivered back to my home as of June 1 2016 my vehicle still jerks when I accelerate after taking my foot off brake & press gas pedal - cant afford to pay for 2 vehicles - my lease ends May 2017

- Sterling Heights, MI, USA

Received two recalls, have been going to dealer for over 8 months to get them done, contacted Jeep manufacturer, still no parts received. Dealer says they have not received parts and to keep checking in, which I've persistently been doing for eight months to the point of frustration. It has been almost a year since the last two recalls were stated.in the meantime my defective parts continue to malfunction if used. An efficient and timely manner to get the recalls done has not been conducted by Jeep and by fca us llc.

- Bellevue, WA, USA

On several occasions, our Jeep Cherokee has begun to "wobble" severely while being flat towed behind our motorhome. This occurred three times on a recent 2,000 mile trip. The "wobble" is so severe that we have to bring the motorhome to a complete stop before the car begins to track normally. We have had it happen when we ran over a particularly rough expansion joint on the interstate. Going from 65 mph to a complete stop on a busy interstate is extremely dangerous. Another example of it being very dangerous is when the "wobble", occurs when we are in a construction zone where there are rough roads. Coming to a complete stop in heavy traffic in a construction zone also creates a situation that can cause an accident. We pull the Jeep behind a 40' 2013 newmar dutch star. Our tow bar is a blue ox avail 10,000 lb tow bar. We keep the motorhome and tow bar in good condition and I don't believe our equipment is the cause of the "wobble". we have contacted Jeep on two occasions and have been told they are aware of the situation and that they have a "fix" for it. I have tried to procure the "fix" from Jeep but I have been unable to do so. I am asking NHTSA to force Jeep to immediately release the "fix" for the wobble issue immediately at no charge. My wife and I are leaving on two trips, one the last of April and one in the middle of may that will total nearly 10,000 miles. We want to get the repair completed prior to our leaving due to the safety concerns. Jeep was made aware of this by the family motorcoach association several months ago and reported the problem in their January 2016 magazine. I feel Jeep has had ample time to prepare and distribute information and parts to repair this problem.

- Jane Lew, WV, USA

First - vehicle would shift into park and I could not turn it off. When shifting into reverse, the car would not move. I had to have it towed into the dealer. Second - while driving on the expressway, the vehicle gave 5-6 beeps and information panel said, "restart vehicle and service transmission." The car stopped moving forward when pressing the gas. Shifting into park (to restart the vehicle) the car vibrated and jumped. Restarted the vehicle, the transmission light was on, message says service transmission, traction control light on, and the D(rive) light was blinking. Third - all of the above again, except everyone on the expressway was moving at 65-70 miles per hour, and my car stopped in the third lane. This seems to happen when the vehicle is moving and it is getting very dangerous for me and other drivers.

- Chicago, IL, USA

Car has lost power while driving 3X. Car was in motion/traffic travelling at 65mph, 45mph, 65 mph.dealer/manufacturer are not able to identify problem. Service advisor at steven's creek Chrysler, Dodge, Jeep stated that Jeep needs to buy the car back but manufacturer is unable to help out. Car towed twice to dealer.

- Los Gatos, CA, USA

I bought a new 2014 Jeep Cherokee limited and after one week, check engine light came on and car wouldn't start. Taken back to dealership and was told it was fixed. Since then the Jeep shifts very hard making the SUV lurch forward at times and other times it will shift into a lower gear when speeds over 50 mph and make the SUV jerk to a slower speed. When cruising down a hill without pushing the accelerator, SUV will shift gears many different times causing the Jeep to lurch forward quickly without warning. When trying to pass a car on the hwy, it takes Jeep a few seconds to "catch" the gear and make it go faster. I have had several near misses of other cars hitting me and me, hitting others due to the unpredictability of speeds and jerking forward. I have had the SUV in the shop 4 times for "software updates" and told that would fix the problem. It has never fixed the problem. Most recent near miss was yesterday 29 Dec due to downshifting wile moving at higher speeds and causing the SUV to slow dramatically without warning.

- Clarksville, TN, USA

In less than a year chysler Jeep has replace transmission, radio, read trunk door handle. Dec 5 2015 car started jerking again like this may -July 2015 and then @3:30pm 12 /5 /15 Cherokee stop in the middle of the intersection of 13 mile & utica. I had my 7yr old in the car and avoided traffic accident pulled over and it suddenly stopped again. Fortunately was able to get home was only five minutes away. Placed complaint to Chrysler they towed the vehicle 12/7/15. However yesterday 12/7/15 @6pm roseville Chrysler Jeep dealership service:(888)409-5930 called to tell me it was my error that Jeep Cherokee stop working because it was "due an oil change in October". I told repair shop my husband and I need to speak to a manager because 1st I received no light signal or notification from this digital display stating I needed an oil change which is provided by 2014 Jeep Cherokee second there is no way the vehicle should have been dry out of oil unless there is leak or something caused oil to dry up. This vehicle is a lemon and is dangerous and all I want is to exchange for another vehicle that is not a Cherokee. July 2015 Chrysler customer care dept. Said my case warranted a vehicle replacement but since roseville Chrysler Jeep have received their money from allay bank they refuse to assist me. This vehicle is dangerous and want to cancel my lease agreement - I pay my $380 lease on time every month I deserve a reliable vehicle from roseville Chrysler Jeep

- Sterling Heights, MI, USA

There have been several times while driving the Jeep that the same transmission problem occurred. Twice I was approaching a stop sign in a residential area, once I was coasting down a hill on a city street, once I was slowly accelerating in rush hour traffic on a major interstate, and another time I was accelerating from being stopped at a red light on a city street. The service transmission message along with several lights indicated a transmission problem. I have a picture attached. The dealership I took it took pulled a shift differential code off the vehicle. The problem is intermittent and does not happen every time it is driven. However, this is a serious safety concern to me because the vehicle is not driveable until I turn off the engine, open the door and restart the engine several times until only the mil light is on. This is an accident waiting to happen especially with me driving 29 miles each way through 2 tunnels during rush hour. It is unsafe for me to be broken down in rush hour traffic on an interstate. I fear that I will not be in the right lane like I was previously to be able to try to pull off the road. I fear I will be driving 55 miles in a tunnel and cars not stopping behind me. I fear that I will be causing an accident trying to open the door to reset the engine. No one should have to live with this fear that you are not safe with driving to and from work.

- Harrison City, PA, USA

The Jeep Cherokee transmission started to slip and downshift causing vehicle to slow. Vehicle would jerk hard back into correct gear as vehicle was traveling at 60 mph. Check engine light came on. Drove immediately to dealership with transmission continuing to malfunction. Left vehicle with dealership for diagnosis and repairs. This was on 11/16/2015. Picked up vehicle on 11/19/2015 and advised update to shaft ware was completed to slove transmission issues. Drove three quarters way home and traveling 65 mph on state highway, the transmission started slipping and downshifting causing vehicle to slow and then jerk back into correct gear. Check engine light came on as well as every warning and system light on the dash. Warning to driver to come to a complete stop and turn engine off came on. Stopped vehicle and turned off engine and after a couple of minutes turned engine on and drove back to dealership. Vehicle currently at dealership for diagnosis.

- Blanco, TX, USA

The contact owns a 2014 Jeep Cherokee. While flat towing the vehicle with the rv and driving over very rough terrain at 25 mph, the Jeep would wobble out of control. As a result, the contact would lose control of the rv. When the failure occurred, the contact would have to pull to the side of the road to correct the failure. When the vehicle was restarted after it had been towed, the stability control and steering warning lights would illuminate. The manufacturer and dealer were contacted about the failure, but were unable to resolve the failure. The failure mileage was 290,006. Updated 01/20/16

- Palm Bay, FL, USA

Model:2014 Jeep Cherokee latitude 2.4 liters. Months old: 13 first failure: "the transmission kicked back as if in reverse". the failure mileage was 8293. It was in school zone area. The traffic was slow. Stop and go. At one point, when the traffic started moving the driver (my wife) released the brake and slightly pressed the gas pedal with her foot, the vehicle all of sudden accelerated backward. The vehicle behind started honking at her. She was able to hit the brake, just inches before she hit the front end of that vehicle. The check engine light illuminated and a long message appeared, only momentarily on the dash screen which indicated (something about) "brake" and "service transmission". in a panic, my wife could not recall the whole message. Someone at that dealership told me he has seen this problem before on 2.4 L Jeep Cherokee. After 2 days troubleshooting, Jeep dealer installed "new software in BCM", the latest software version (I was told) and told me the vehicle was now fixed, should be safe to drive. (please note: Fca recall RO1: Reprogram tcm and PCM had been perform on 04/17/15). Second failure: "same problem as the first failure and transmission stalled while on drive". the failure mileage was 8373. Two days after the first failure was "fixed". while puling into the driveway at very low speed with a 3 years old sleeping baby in the rear car seat. Still in the middle of the street, the vehicle jerked and the driver (it was me) felt like it was trying to move as if in reverse, then the transmission stalled as if in neutral. I pressed the gas pedal a few times but the vehicle failed to move. Same indications flashed on the dash screen as the first occurrence. I had the vehicle towed to the dealership on that Saturday afternoon. In both occurrences, no one was hurt, no accident but it could be much worse.

- Huntington Beach, CA, USA

I was driving home on the freeway going about 50mph and all of a sudden I got a series of messages: "service transmission" "service parking brake" "4WD not available".put gear into drive" I was on a ramp merging to another freeway with very little room on the side I shifted the car from drive to park, dash message said to shift back into park, and then into drive. When I shifted back into drive, the transmission made a very loud bang (like somebody hit the bottom of the vehicle with a mallet) the engine indicator was flashing and the error messages were coming up on the screen. This is not the first time I had this issue. Last time I had to shut the Jeep off and wait about 30min for the computer to reset before I could start it and shift into gear. Last time the dealer replaced the transmission valve but obviously did not fix the issue. I am concerned that this can happen anywhere at anytime.

- Gilbert, AZ, USA

We received a recall for the steering column control module and brought it in to be fixed. This recall directly affects the electronic stability control. My wife drove the vehicle, a 2014 Jeep Grand Cherokee Laredo for the first time in snow last Friday 1/9/15. As soon as she left our driveway, the traction control light illuminated and stayed on as the vehicle was uncontrollable. Approximately 1/4 mile from our house she lost control of the vehicle striking the curb with enough force to throw off the alignment and damage both passenger side rims. My wife could only reach max speed of 20 mph as the vehicle was all over the road. Since then, I have been in contact with Chrysler and the dealership and neither can give me an answer or help me. The dealer states they need a rep from Chrysler to come inspect the vehicle while Chrysler maintains they don't send people out. Chrystler is stating nothing is wrong with my vehicle, and when I asked how they arrived at that conclusion they told me they looked at "the notes". they said they're special investigations unit deemed it to have operated appropriately at the time of the incident. Nobody has looked at it yet!! apparently I don't even meet the criteria for an adjuster rep since they say my car is fine. When I brought my car to the dealership the traction control light was still on. The recall was not properly fixed causing my wife to crash with our 4 year old in the car. One person at Chrysler even tried to tell me our vehicle was not affected by the recall. So why did we get a notice" the dealership will only say contact my insurance, which is ridiculous because my premium will go up. It's their product and their liability. How do they fail to see the connection here" my car has been sitting for 5 days, now I have to wait until Tuesday to speak with a supervisor. So frustrated!!

- North Attleboro, MA, USA

Again, I just got back the car from the dealership at around 4pm (12/3). The work order says that they have changed/replaced the adaption part of the car to re-learn to drive. So, I drove it home. Around 510pm, in the middle of the rain the car stopped again. Luckily again, that im not in the freeway.the same thing, the car stopped and the dashboard gave me a message to shift gear and the car started to shake/jitter. I called the tow truck and they towed it again to the glendale dealership. This is the 4th time that it happen, with the same problem. I am risking my life and my family's life. Please help!

- Monterey Park, CA, USA

This is the 3rd time it happened. My previous ODI # 16038484. While driving out of the parking lot the car just stopped and the car screen has a message to shift the gear. I did that and the car shakes/jitter. The parking attendant helped me to push the car on the side.

- Monterey Park, CA, USA

This is the 4th incident for this car. First incident was 10.18.14. Second incident was 11.13.14. Third incident was 11.24.14. And this 4th incident took place 11.25.14. While driving on the highway the front end collision light icon displayed on the dashboard suddenly, forcing my cruise control off and drastically declining my speed with cars behind me. There were no cars immediately ahead of me or indicate why the car sensed a collision.

- Broken Arrow, OK, USA

Second incident for this car. First incident was 10.18.14. I was parking car at a restaurant. While edging near ending point of parking space, park sense suddenly disabled and would not enable. Immediately therefore, a series of icons appeared on the dashboard in this order: 1) red lightening bolt for the etc, 2) front end collision light like I had a wreck, 3) engine light, 4) traction light. The power steering appeared very stiff. Car was still running. Drove car out of parking space and it would not accelerate; it moved at a very slow pace like it was stuck in molasses or quick sand. Placed car in park and turned off ignition. While shifting from D to P, the shift was so violent it shook the entire car and I could hear grinding. Let car rest for 60-90 seconds. Turned car back on and only the engine light remained lit. Power steering was not stiff. Drove car to dealership the next morning.

- Broken Arrow, OK, USA

Since purchasing the car there have been ongoing lurching and rollback issues with the vehicle. The car will lurch even at a full stop giving the feeling you are about to crash into the car ahead of you. The problem is intermittent. Repeatedly took the car into the dealership - westbury Jeep, NY from day 1. initially they claimed there was no such issue. On a consecutive visit, they addressed part of the problem with a software update that they said was known to correct the particular problem. The issue does not happen as frequently but does still occur. It is intermittent and since you're not expecting it, can put you in panic mode while driving and slam on the brakes to avoid a feeling of being out of control and colliding into the vehicle ahead of you. The car also rolls back on occasion. Both issues are considered unsafe and haphazard. I will not put young children in this car due to fear of their safety. These are still issues from day 1, now 8 months into ownership with repeated attempts to get all problems resolved (among other issues) after reporting to Jeep and the dealership - and not getting any response - I've asked repeatedly for them to take back the car and issue an refund their response has been to stop all communications and close my case. This car is a danger on the road, both to the driver and passengers and surrounding drivers.

- Floral Park, NY, USA