This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
At 20,000 miles my Jeep Cherokee shuttered when braking at highway speeds. It was so violent it almost threw my Jeep into the dividing wall. I took this to my dealer and was told it was a $700 repair to replace my rotors and break pads. This is covered under a Jeep service bulletin but was not a recall. Jeep knew before my vehicle rolled off the assembly line that the brake rotors warped under conditions of high heat or the use of salt on the highways. This is due to the composite metal of the rotor. I then took my vehicle to my regular mechanic and had the rotors replace with Chrysler parts. Once again I am experiencing the vibration at 54,000. I have been told the same thing. I am now keeping a collection of warped Jeep rotors in hope that eventually they will be held accountable for this problem.
2001 Jeep Cherokee front brake rotors corroded. The rotors also flaked creating a hazardous condition. The dealer was aware of this prior to the end of the warranty period, but did not correct this defect. The consumer also experienced standing water in the foot wells, A/C failure, fan failure and the doors not being aligned properly. There is a brake recall for this vehicle, but the recall number was not given.
Complaint received via E-mail. I have had a consistent problem with my brakes since I brought it. The first failure occurred at 9012 miles. Dealership replaced the front calipers and rotors. Then at 18811 miles dealership resurfaced the front and rear rotors because they were warped. At 24,806 miles the failure recurred. Dealership replaced all 4 brake rotors. Currently, at 32,000 miles the failure recurred, but the vehicle was out of warranty. The manufacturer, dealership, and other Jeep owners informed me that this was a design flaw that occurred in the earlier and some later model Jeep, but has been modified in 2005 model. The consumer stated that the vehicle was taken in for repair three times while under warranty. The engine light was on for one week. The low coolant light comes on when the vehicle is started (cold) and goes off when the vehicle is warm.
Defective brake, there is a pulsation felt through brake pedal when braking to a stop.brake calipers, rotors and pads replaced. The consumer had problems with front brakes and had released a tsb on the issue and they replaced brake parts.
Problems with standing water in the footwell, failed air conditioner, rubbing fan and door adjustments. There was standing water in the passenger foot well. The vehicle also needed new brakes due to rusted rotors. The consumer requested reimbursement.
- Canton, OH, USA
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Brakes on a Jeep Cherokee. The brakes on my 2001 Jeep Cherokee have started shaking the car rappidly when the brakes are applied at freeway speeds. I have contacted the dealer and have been informed that this is not a warranty issue. I also called a local meineke location and was told that this is a common issue with most Cherokee's. the result is that this will cost me $300 for a problem that should be covered under a recall.
Purchased a new 2001 Jeep Cherokee sport. When brakes applied car weaved or pulled to the left. (2) emergencey stop on major hwy. 2 am front end shook violently and pulled my car onto the center grass divider.(3) returned Jeep to dealer. Service manager could not replicate problem. Brought car to independent brake repair shop. Replaced pads, and installed new rotors. Two days later car shook violently upon braking at 45mph. Returned to lithia Colorado Jeep dealer. Stated warped rotors. Replaced rotors and pads. Problem is on going and will now need to have repairs done a third time in 24.000 miles. General manager of lithia states he can repair brakes but not solve the problem because both he and Chrysler know the rotors are defective they simply replace the old rotors with new defective rotors. 35 exact problems reported on www.mycarstats.com in the last 90 days.
While driving, the front end shook. The dealer replaced the front rotors eight times, but the problem recurred. The dealer did not know why the rotors were wearing out prematurely. The dealer suggested that the rotors could not be fixed properly because of the substandard parts Chrysler used. The vehicle would ride rough and the brakes seemed to squeak only when it rained.
While applying the brakes vehicle vibrated uncontrollably. Consumer was able to maintain control of the vehicle. Drove the vehicle to dealer for analysis, and mechanic noticed that the brake rotors needed to be replaced.
The front rotors were worn which caused extended stopping distance. The front brake rotor had disintegrated. The brake pads only made contact with 75 percent of the rotors.
The rotors are warped on my Jeep after less than 20,000 miles. This makes it very difficult to stop when applying the brakes and the entire vehicle shakes violently including the steering wheel. Obviously this is a defect that daimler Chrysler is aware of. Too bad they won't admit it. Hopefully it will be become a recall.
Front brake rotors and pads are wearing excessively from 26,400 miles to present mileage. Repairs made at a repair shop. Dealer notified. Feel free to provide any further information.
Jeep was subject to vibration when braking due to front rotors warping. Rotors were turned prior to this, but problem reoccurred after 3000 to 5000 miles. Dealership stated this wa sdue to driver's error.
Consumer states front rotors continue to warp after (2) replacements. When ever the truck hits a bump while traveling 50 mph or above will shake violently. Owner is concerned about controlling the truck when this happens. Also the upper and lower ball joint was loose which was causing the steering wheel to shake, the transfer case was loose, the gasket and thermostat was replaced due to a coolant leak, cruise control was inoperative, the air condition and heater only blows at defrost vents, the rear luggage rail came out.
A D V E R T I S E M E N T S
- Reisterstown, MD, USA