This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When applying brakes, vehicle vibrates/shakes severely. Dealer notified and informed consumer that front brake rotors were out of round due to overheating.
Vibration when braking, more at 50 mph and higher and at low speed. Rotors were grounded in June of 2001, then, replaced 10 days later. Then, grounded again in November 2001. At this time there is vibration again.
Vehicle and steering wheel shake violently between 50-60mph. Rotors warping was a preexisting problem that started at 9,000 miles. Dealer cut rotors stating, that Chrysler only does repairs not replacments per Chrysler. Please add more information.
- Marlboro, NJ, USA
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Rotors are pitted less than 20000 miles. When applying brakes vehicle is not stopping properly. Vehicle has a pulsating action. Contacted dealer, and dealer urged consumer to bring vehicle in. Please add VIN.
I have been concerned about the braking system as the shoes were cracked and needed to be replaced at 5745 miles. At 12503 miles the rotors needed to be resurfaced. Now at 15, 200 miles I still feel a vibration upon applying the brakes and the service department has been very patronizing. They state it's my tires. The Goodyear tire dealer stated that if there is vibration upon applying the brakes it is not the tires but it is the brakes. The service department at action motors has been stalling me so that the car reaches 18000 miles and will be ineligible for the lemon law return. I believe there are other Jeep owners with the same problem. I've spoken to several Jeep owners and they stated they had the same problem.. unfortunately I did not get anyone's names and addresses but I believe that the NHTSA should investigate all the service records of the Jeep Cherokee to ascertain how many persons had problems with the braking system. Thank you rosalie cicogna.
When braking vehicle starts shimmying with great force at high speeds. Dealer has been contacted and shaved down rotors. Consumer had a 1997 Grand Cherokee that experienced the same problem, consumer states the vehicle shaking upon braking makes vehicle seem unstable.
Severe vibration when applying brakes at highway speed. Dealer was notified, and replaced front brake rotors on three occasions within every 3,000 miles. But, problem still occurring. Feel free to provide any further details on this matter.
When brakes are applied vehicle vibrates. Dealer had surfaced front and rear rotors, but problem has reoccurred. Humming noise from steering when making sharp left turns. Front window skips when putting window down with auto, dealer lubed window tracks.
A D V E R T I S E M E N T S
- Wheeling, WV, USA