This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer was driving on two lane road at about 20 mph. Vehicle in front of consumer stopped, when consumer attempted to stop vehicle brakes did not respond, consumer 's vehicle hit other vehicle in the rear. After accident consumer drove home but still had no brakes, had to use emergency brake to stop. Consumer had mechanic come to her house to examine vehicle. Mechanic found that brake rotors where separated. Consumer done research on internet to find that there was recall 00V136000 on make/ model and year, but manufacture told consumer this vehicle was not included in recall.. consumer was having problem fixed by replacing rotors. Vehicle was serviced regularly. Consumer believed rotors were original equipment.
Numerous problems with 1998 Jeep Cherokee sport. During the first year of owning the vehicle the vehicle was at the dealer 12 times for rust marks on the vehicle which the dealer described as fall out and they insisted it was something the consumer had done to cause it to happen so soon, the electrical system failed, as the consumer was driving all the gauges went out and the vehicle just stopped, the air condition and radio were inoperative and still is, there was a thumping noise which was attributed to the rotors which was supposedly fixed. The most recent problem was with the power windows.
Brakes failed at 20 mph. Rear-ended Volvo station wagon. Was told by mechanic that I needed brakes and rotors replaced. Cherokee had less than 14,000 miles on it. Five months later Jeep recalled rotors. Because I did not have original oem parts (ie. Rotors) they would not assist me in disputing insurance rate increase or cost of rotor/brake replacements. ***note*** Jeep is on third set of rotors and is in need of yet another as these are warped. And Jeep is not at the 100,000 mile mark yet!
- Gaithersburg, MD, USA
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Three months after the purchase of the vehicle, rust marks appeared. The electrical system malfuntioned with out any warning. There have been problems with the air conditioner and the radio. There is a thumping noise in the rotors that was fixed but the noise still remains.
Consumer called complaining about having problems front brake rotors. Also stated that she had a recall on the rotors and had taken the vehicle to a shop who had change the rotors but never did. So she fail her inspection.
Consumer had to have the erotors replaced on the vehicle. After completing the work, consumer received recall notice (00V136000) in the mail regarding the rotors. Consumer is seeking reimbursement for monies paid.
Recall 00V136000 repairs have not corrected the recall problem. Rotors have been replaced 3 times since first taken into dealer for recall. Battery failed and was replaced. Dash gauges malfunctioned due to cluster harness failure. The air bag light stays on. Fog lamp switch failed. The front pinion seal was leaking. The buckle for rear middle seat belt broke.
When applying brakes vehicle would vibrate. Vehicle taken to a repair shop and had both front rotors turned. Feel free to provide any further information.
Rotors were recalled [NHTSA recall no. 00V136/Chrysler recall no. 879] and replaced at 20,400 miles. At 32,000, additional noise problems. Replacement rotors are bad with only 16,000 miles on them! dealer says damage to rotors caused by heat from pads, but top of line ceramic pads were used (low-heat). Mechanic says rotors are defective, rotors don't just melt. Replaced rotors at own cost. Took bad rotors back to dealer. They blamed pads, but seemed surprised at the extent of damage to the rotors. According to the complaints filed on this site, I'm not the only one having problems with the replacement rotors used in the recall.
Have had to replace front brake rotors every 15,000 miles since buying the car new. Dealer admits this is a manufacturing defect but Chrysler will not provide any resolution.
As I have reported, I have had numerous serious issues with this vehicle and I do not feel it is a safe car. This vehicle has also been recalled twice, for front brake rotors and defective air bag module, (replaced and moved from under the passanger seat front to under the console). I have contacted Chrysler Corp. With this same information and my feelings that this vehicle is not safe and am awaiting a reply. I do not expect any monetary or new vehicle etc., I'm just reporting the safety problems I have had with this vehicle to any and all agencies to have something on record. I wish to state also that the dealership I bought this vehicle from have been very accomodating and there has never been a problem with them at any time.
Warped rotor caused pulsation when the brakes were applied, the dealer has replaced and rotated but the pulsation returns, the consumer request reimbursement for faulty rotors. Nlm
Consumer received recall notice for brake rotors. Dealership repaired vehicle in accordance with notice. However, new rotors that replaced defective rotors needed to be replaced. Please provide any additional nformation/attachments.
A D V E R T I S E M E N T S
- Shepersville, KY, USA