This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer had taken vehicle to dealer for recall repairs on air bag control module, and for brake rotors. Dealer said they had replaced parts stated on recalls, but consumer did not believe that recall repairs were taken care.
Shortly after recall repair 00V-136 of faulty brake rotor they began to squeak, dealer also made consumer pay for brake pads and stated they were not a part of the recall process. Nlm
Consumer took car into dealer for brake problem. Mechanic told consumer that all 4 rotors needed to be replaced. Consumer felt all 4 rotors should not have gone at same time. Called dealer, and they said there was a recall on front rotors, but not rear.
Consumer replaced recall (00V-136) component and had service on the vehicle on several occasions prior to recall notification, consumer is requesting reimbursement.
- Perry Hall, MD, USA
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Rotors warped in less than 10000 miles causing severe vibration in front end of vehicle when braking, especially at speeds in excess of 40 mph. Maintaining control of vehicle is questionable particularly on wet surfaces. Dealer has replaced rotors four times but refused the fifth time. They claim there is no malfunction in brake system which would cause the warping.
Brake rotors failed several times prior to recall notification, consumer took vehicle in for rotor recall repair, the dealership did not repair vehicle properly.
Vehicle experienced failure of the recall component (00V-136) prior to recall notification and is requesting reimbursement, after first replacement the brakes continued to make noise, owner is currently waiting for parts to complete recall repair properly.
Vehicle experienced failure of the recall component (00V-136) prior to recall notification which resulted in vehicle accident due to loss of control, the brake rotors were replaced the day before the accident, however failed.
Recall # 00V136000 DaimlerChrysler/front brake rotors. After arriving for schedule appointment, waiting for two hours, owner was told that no parts were available to correct campaign. Appointment made one month ago.
Front brake rotors have failed due to corrosion. Recall 00V136000 does not included Utah state. Consumer state that Utah uses high amount of salt on roads due to approx 8 months of winter.
Took vehicle to dealer to replace rotors due to excessive rubbing and noises. The second set of rotors were also rubbing & mechanic refused to replace them. Consumer went through arbitration. Currently, dealership replaced rear rotors, but not left front rotors. Problem still exists.
A D V E R T I S E M E N T S
- Milford, OH, USA