This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer took car into dealer for recall repairs to replace rotors, consumer was getting a pulsating noise, and whenever putting on brakes would hear a loud bang.
Consumer thinks Chrysler should be heavily fined for safety recall campaign (98V-005), consumer states that most vehicle has already had their brakes serviced.
- Cleveland, OH, USA
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Consumer vehicle is not included in selective recall for the disc brake rotor problem, because they do not considerd deleware to be a part of the salt belt, 99V-340.
In April 2000 my vehicle was taken to triboro in response to the recall that called for the rotors to be replaced. In September 2000 I returned the vehicle to triboro a unrelated repair and was informed that the brakes and rotors needed replacement. Upon returning home we realized that the rotors were "alledgedly new" however a brake repair shop related that the rotors appear to be old and not the new coated rotors required under the recall. Upon contact with triboro and having them check their computer to confirm the "new rotors" we were told that we probably wore them out with bad pads. We tryed to reason with them in regards to the unlikelihood of new rotors needing replacement after only 10,000 miles, but they were un yielding. In contacting the chysler corporation recall division, we were instructed to take the vehicle to another dealer and get a estimate on the replacement of brakes and the condition of the rotors, at our expense. We are very concerned now about having to put out money to confirm that the recall replacement was not performed. In contact with our local congressional office has informed us that it is best to contact this office and that the necessary action would be taken to correct this matter. Thank you for your time and anticipated cooperation in this matter.
Brought Jeep into lawless for recall they said the rotors were ok on Aug 28,2000.after 2 weeks and 400 miles the front left rotor split during a stop at intersection which made vehicle not stop. Luckily for my wife and daughter the other car was able to stop.the mechanic who inspected rotors 2 weeks prior should be reprimanded.
Recall99V340000, front brake rotors; received recall in December, able to finally get an appointment in August 9, 2000. Went to dealer @ luchetti Jeep, Wyoming avenue, West pittson, pa, 570-655-1433, and let two persons in front of him at 8:00am. Got into an argument, and dealer did not remedy recall, which may cause a crash.
Vehicle experienced failure of the recall component prior to recall notification and is having trouble receiving reimbursement from the manufacturer. (99V-340)
Consumer contacted dealer in reference to recall 99V340000/manufacturer's recall 747. Dealer stated that recall work has already been done in January. Consumer noted the last contact with that dealer was in November.
While driving and attempting to apply brakes, found out that he did not have any brakes because rotors had separated. Consumer was traveling approximately 30 mph, no injuries.
Structure, door : both doors have cracked welds where top & bottom hinges attach to chassis. Engine : bolts attaching right side motor mounts to engine sheared off (dealer implied factory support, demanded payment after work completed). Brakes disc : brake rotors rusted out well before 3 year, 36,000 warranty, dealer denied coverage. Brake rotors later subject to inspection & replace as needed recall, except owner repairs prior to recall not covered!
A D V E R T I S E M E N T S
- Baltimore, MD, USA