2016 Jaguar XF
917 Technical Service Bulletins (TSBs)
TSB List for the 2016 Jaguar XF
Technical Service Bulletins (TSBs) for the 2016 XF are official communications between Jaguar & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
STEERING
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TSB #SSM74179
Customer reports "Traction Reduced - 2 Wheel Drive Only? warning message displayed on the Instrument Cluster (IC). Read More »
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TSB #SSM74179Attachme
Customer reports "Traction Reduced - 2 Wheel Drive Only? warning message displayed on the Instrument Cluster (IC). Read More »
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TSB #SSM74171
U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start. Read More »
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TSB #SSM73822
Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle. Read More »
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TSB #SSM72933
Issue: A customer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column. This issue is affecting X260, X760 and X761. Read More »
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TSB #SSM73473
Issue: Vehicle user reports a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle. Read More »
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TSB #SSM73473
Issue: Vehicle user reports a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle. Read More »
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TSB #SSM72933
Issue: A customer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column. This issue is affecting X260, X760 and X761. Read More »
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TSB #SSM72933
Issue: A customer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column. This issue is affecting X260, X760 and X761. Read More »
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TSB #SSM72933
ISSUE: A CUSTOMER MAY REPORT A CREAK / GROAN NOISE COMING FROM THE LOWER STEERING COLUMN AREA. Read More »
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TSB #6195NAS2
STEERING GEAR FIXING. Read More »
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TSB #SSM71811
Steering Gear Transfer Pipe change Read More »
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TSB #SSM67977
Steering Column Rake / Reach Operation Innoperative Read More »
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TSB #6195NAS
Steering Gear Pinion Bolt. Read More »
STEERING: STEERING WHEEL/HANDLE BAR
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TSB #SSM73822
Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle. Read More »
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TSB #SSM73822 Attachm
Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle. Read More »
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TSB #SSM73473
Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle Read More »
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TSB #SSM73473 Attachm
Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle Read More »
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TSB #SSM73473
Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle Read More »
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TSB #SSM73473 Attachm
Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle Read More »
STEERING:COLUMN
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TSB #SSM72933
Issue: A customer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column. This issue is affecting X260, X760 and X761. Read More »
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TSB #SSM72933
ISSUE: A CUSTOMER MAY REPORT A CREAK / GROAN NOISE COMING FROM THE LOWER STEERING COLUMN AREA. Read More »
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
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TSB #SSM73852
Issue: Customer may complain that ? Gearbox fault is displayed on the Instrument Cluster (IC) Flashing ?D? on the Transmission Control Switch and/or Instrument Cluster (IC) following an ECO Stop/Start event. Read More »
STEERING:AUTOMATED/ADAPTIVE STEERING
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TSB #JTB00267NAS2
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »
SUSPENSION
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TSB #SSM74162
Message on the Instrument cluster stating "Air suspension not in customer mode" Diagnostic trouble code (DTC) U3000-05 logged in the Chassis Control Module (CHCM) Vehicle suspension is in tight tolerance ... Read More »
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TSB #SSM74139
Excessive vibration of vehicle when stationary at idle. Read More »
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TSB #JA17TE-09
Temporary Suspension of 17C Next Generation Infotainment (NGI) Download Read More »
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TSB #SSM72758
Issue: Excessive vibration of vehicle and exhaust system when stationary at idle. Read More »
SUSPENSION:REAR
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TSB #SSM72596
"ISSUE: IF THE VEHICLE REQUIRES A REAR SUSPENSION DAMPER TOP MOUNT TO BE REPLACED; BOTH TOP MOUNTS SHOULD BE REPLACED AS A PAIR. CAUSE: TO ENSURE CONSISTENT DYNAMIC PERFORMANCE OF THE VEHICLE." Read More »
SUSPENSION:REAR:SHOCK ABSORBER
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TSB #6-293NAS
"DESCRIPTION A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED IN THE AFFECTED VEHICLE RANGE WHERE THE REAR SHOCK ABSORBER TOP MOUNTING(S) MAY CAUSE A KNOCKING NOISE." Read More »
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TSB #K353NAS1
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE AFFECTED VEHICLE RANGE WHERE THE REAR SHOCK ABSORBER TOP MOUNTING(S) MAY CAUSE A KNOCKING NOISE. Read More »
BRAKES (PWS)
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TSB #SSM73929
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder. Read More »
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TSB #SSM73929 Attachm
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder. Read More »
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TSB #SSM73929 Attachm
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder. Read More »
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TSB #SSM58558
Issue: Submitting a Brake Noise EPQR Read More »
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TSB #SSM71966
"ISSUE: SUBMITTING A BRAKE NOISE EPQR. SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION" Read More »
SERVICE BRAKES, HYDRAULIC
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TSB #SSM73713
A customer may report a squeal noise coming from front brakes during brake application. This will usually occur whilst cold. Read More »
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
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TSB #SSM73929 Attachm
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder. Read More »
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TSB #SSM73929 Attachm
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder. Read More »
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TSB #JTB00267NAS2
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
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TSB #JTB00463NAS1
"SITUATION: THE AMBER BRAKE WARNING LAMP IN THE INSTRUMENT CLUSTER MAY PREMATURELY ILLUMINATE. CAUSE: THIS MAY BE CAUSED BY THE FRONT BRAKE PAD WEAR SENSOR LEAD CONTACTING THE FRONT LEFT ROAD WHEEL." Read More »
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR
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TSB #SSM73690
Issue: Customer experiences park brake and/or ABS warning message on instrument cluster. Park Brake may not release. Read More »
SERVICE BRAKES, AIR
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TSB #SSM74567
EPB (Emergency Park Brake) is applied and will not release. The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. Read More »
SERVICE BRAKES, AIR:DISC
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TSB #SSM73929 Attachm
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder. Read More »
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TSB #SSM73929 Attachm
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder. Read More »
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TSB #JTB00267NAS2
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »
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TSB #SSM72668
EXCESSIVE CORROSION ON VEHICLE BRAKE DISC FRICTION FACES WHICH COULD RESULT IN BRAKE NOISE AND/OR JUDDER Read More »
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TSB #SSM71966
"ISSUE: SUBMITTING A BRAKE NOISE EPQR. SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION" Read More »
SERVICE BRAKES, AIR:DISC:PADS
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TSB #JTB00463NAS1
"SITUATION: THE AMBER BRAKE WARNING LAMP IN THE INSTRUMENT CLUSTER MAY PREMATURELY ILLUMINATE. CAUSE: THIS MAY BE CAUSED BY THE FRONT BRAKE PAD WEAR SENSOR LEAD CONTACTING THE FRONT LEFT ROAD WHEEL." Read More »
SERVICE BRAKES, AIR:ANTILOCK
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TSB #SSM73035
Issue: Warranty claims are being submitted for ABS modulator replacement, when the DTC present on the vehicle indicates a specific diagnostic path to be taken, and not resulting in a requirement for replacement. Read More »
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
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TSB #SSM73035
Issue: Warranty claims are being submitted for ABS modulator replacement, when the DTC present on the vehicle indicates a specific diagnostic path to be taken, and not resulting in a requirement for replacement. Read More »
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TSB #JTB00515NAS1
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P025C-11 STORED IN THE POWERTRAIN CONTROL MODULE (PCM). Read More »
SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR
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TSB #SSM73690
Issue: Customer experiences park brake and/or ABS warning message on instrument cluster. Park Brake may not release. Read More »
PARKING BRAKE
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TSB #SSM73690
Issue: Customer experiences park brake and/or ABS warning message on instrument cluster. Park Brake may not release. Read More »
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TSB #SSM73690 Attachm
Issue: Customer experiences park brake warning message on instrument cluster. Park Brake may not release. Read More »
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TSB #JTB00633NAS1
The Electric Park Brake (EPB) may not release fully and the brake warning lamp will illuminate on the Instrument Cluster with the warning message 'Recalibrate EPB' displayed in the message center. Read More »
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TSB #JTB00267NAS2
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »
ENGINE (PWS)
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TSB #SSM75745
ENGINE MISFIRE OR ROUGH RUNNING Read More »
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TSB #SFCC_OCT2021_31
Timing chain replacement VVT Service Part Incorrectly Boxed Read More »
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TSB #SFCC_DEC2020_29
The engine is running rough. There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup. Read More »
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TSB #SSM74385Att1
Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. Read More »
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TSB #SSM74385Att2
Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. Read More »
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TSB #SFCC_APRIL19_Sli
PCV DiaphramTorn. The Check Engine Lamp is illuminated. Read More »
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TSB #SSM74375
Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve. Read More »
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TSB #SFCC_14MAR19_Sli
The Check Engine Lamp is on and the vehicle is running rough. Read More »
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TSB #SSM74309Attachme
Malfunction Indicator Lamp (MIL) illuminated. DTC P242B-64 logged in Powertrain Control Module (PCM). Issue applies to AJ20-D4 engine only. Read More »
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TSB #SSM74160
Customer may report an unusual engine noise/loss or performance and illumination of the MIL lamp on the instrument cluster. Read More »
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TSB #SSM74280
Check Engine Light is illuminated and the DTC P0496-00 is stored in the PCM. Read More »
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TSB #SSM74096
The retailer may notice that the passive start function does not work after the Pre Delivery Inspection (PDI) has been completed using Pathfinder. Read More »
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TSB #SSM73975
Issue: JLR have received a number of reports reference timing chain cover plugs. Customers may complain of engine oil leaks as these plugs have become loose or come adrift over time. Read More »
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TSB #SSM73728
Issue: The customer is unable to start their vehicle or a warning message displayed on the Instrument Cluster "Re-start will not be possible in xxxx miles". Any of the following DTC's may have been triggered: P203B, P203C, P203D, P215C. Read More »
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TSB #SSM73814
Issue: Customer reports that, intermittently, the vehicle will not crank. Read More »
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TSB #SSM73542
Issue: Rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is under slight load and on overrun. Read More »
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TSB #SSM73542
Issue: Rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is under slight load and on overrun. Read More »
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TSB #SSM73201
Issue: Customer may report MIL (malfunction indicator light) and / or a restricted performance warning on their Instrument display. DTC's may be flagged P0404-77/84, P042E-72 or P042F-73 applicable to 16MY onwards for Ingenium 2.0D & 3. Read More »
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TSB #JTB00483NAS1
SITUATION: A ticking noise may be heard in the passenger compartment while driving with the engine under load. The noise increases/decreases relative to engine speed. Read More »
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TSB #SSM73067
Issue: JLR is investigating 3.0L & 5.0L Supercharger noise, post VIN's on JTB00349v2 & JTB00356v2. Read More »
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TSB #JTB00551NAS1
A rubbing noise from the engine compartment may be evident Read More »
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TSB #JTB00518NAS3
Situation: An engine coolant leak may be evident from the engine coolant expansion tank filler neck. This may be accompanied by steam from under the hood and/or an engine overheat message displayed on the Instrument Cluster. Read More »
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TSB #JTB00423NAS2
Situation: A 'humming' noise may be evident from the engine when the engine is idling. Read More »
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TSB #K410NAS2
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the evaporative emission canister hose may show signs of ozone cracking. Read More »
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TSB #SSM73028
ISSUE: THE CUSTOMER MAY REPORT A NOISE FROM THE ENGINE BAY. THIS MAYBE ACCOMPANIED WITH THE COOLANT GAUGE READING HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATED. Read More »
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TSB #JTB00518NAS1
SITUATION: AN ENGINE COOLANT LEAK MAY BE EVIDENT FROM THE ENGINE COOLANT EXPANSION TANK FILLER NECK. THIS MAY BE ACCOMPANIED BY STEAM FROM UNDER THE HOOD AND/OR AN ENGINE OVERHEAT MESSAGE DISPLAYED ON THE INSTRUMENT CLUSTER. Read More »
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TSB #JTB00515NAS1
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P025C-11 STORED IN THE POWERTRAIN CONTROL MODULE (PCM). Read More »
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TSB #SSM72936
"ISSUE: A CUSTOMER MAY EXPRESS A CONCERN THAT THE CHECK ENGINE LIGHT IS ILLUMINATED (MIL) WITH DTC P034191 IS STORED IN THE POWERTRAIN CONTROL MODULE (PCM) ON INGENIUM 2.0 DIESEL (AJ200D) ENGINES ONLY. Read More »
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TSB #JTB00513NAS1
SITUATION: WHEN PRESSING THE ENGINE START/STOP SWITCH, THE IGNITION MAY NOT TURN ON AND THE ENGINE MAY NOT START. Read More »
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TSB #SSM72885
ISSUE: MIL ILLUMINATED AND WITH DTC P025C-11 FOR FUEL PUMP MODULE "A" CONTROL CIRCUIT LOW - CIRCUIT SHORT TO GROUND Read More »
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TSB #JTB00493NAS2
SITUATION: A 'HOWL' NOISE MAY BE EVIDENT FROM THE VEHICLE AT LOW-SPEED OVERRUN (BETWEEN 1,800-1,100 RPM). Read More »
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TSB #JTB00415NAS4
SITUATION: ONE OF THE FOLLOWING ISSUES MAY OCCUR: ? THE GEAR SELECTOR LED INDICATOR FLASHES AND NEUTRAL IS INVOLUNTARILY ENGAGED WHEN COMING TO A STOP. Read More »
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TSB #SSM72833
ISSUE: THE IGNITION LIGHTS DO NOT ILLUMINATE AND THE ENGINE WILL NOT CRANK. THERE IS NO ISSUE WITH THE LOCKING AND UNLOCKING THE VEHICLE. Read More »
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TSB #JTB00471NAS1
"SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED, DIAGNOSTIC TROUBLE CODE (DTC) P068A-00 STORED IN THE POWERTRAIN CONTROL MODULE (PCM), AND DTC INDEX ACTIONS ARE UNABLE TO RESOLVE THE CONCERN. Read More »
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TSB #SSM72617
COOLANT EXPANSION TANK PRESSURE CAPS LEAKING Read More »
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TSB #SSM72477
"ISSUE: THE CUSTOMER MAY OBSERVE A MIL IN THE INSTRUMENT CLUSTER RELATING TO THE ENGINE SYSTEM (CHECK ENGINE LIGHT) AND ONE OR MORE CODES STORED IN THE PCM RELATING TO HEATED OXYGEN SENSOR (HO2S) IN THE EXHAUST SYSTEM. Read More »
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TSB #SSM72458
"ISSUE: CUSTOMERS MAY REPORT ENGINE MANAGEMENT LIGHT (MIL) ILLUMINATED DURING THE FIRST 1000MILES OF USAGE FROM DELIVERY, WITH THE POSSIBILITY OF A ?NO ENGINE RESTARTS IN XXX MILES, DIESEL EXHAUST FLUID DOSING MALFUNCTION? WARNING ... Read More »
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TSB #JTB00394NAS3
"SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE. THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. Read More »
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TSB #SSM72407
"ISSUE: CUSTOMER MAY REPORT WHITE CRYSTALS FOUND AROUND SCR FILLER NECK IN THE LUGGAGE AREA. CAUSE: EARLY BUILD PROCESS WEAKNESS WITHIN JAGUAR XF PRODUCTION FACILITY WHERE SCR/ADBLUE HAS POTENTIAL TO LEAK ONTO VEHICLE REAR LUGGAGE ... Read More »
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TSB #SSM64557
Charge Air Hose assy detachment. Read More »
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TSB #SSM61657
JTB00268 engine hard to start after hot soak - fan running Category Driveability. Read More »
ENGINE AND ENGINE COOLING
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TSB #SFCC_FEB2024_35
After thermostat replacement, the instrument cluster says that the engine is overheating while driving. Read More »
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TSB #BIG5JAN24_27
POTENTIAL MANUFACTURING ISSUE WITH REPLACEMENT THERMOSTATS. Read More »
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TSB #NAS24.01.001
Potential manufacturing issue with replacement thermostats Read More »
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TSB #SSM75972
3.0L AJ126 Misfire on New Replacement or REMAN units. Read More »
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TSB #SSM75964
Amber Malfunction Indicator Lamp (MIL) Displayed a?? Engine May Not Start With Multiple DTCs Present Read More »
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TSB #SSM75931
ENGINE MISFIRE Read More »
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TSB #SSM75725
ENGINE MISFIRE OR ROUGH RUNNING Read More »
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TSB #SSM75725ATT
ENGINE MISFIRE OR ROUGH RUNNING Read More »
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TSB #SSM75559
Coolant leak from Thermostat Read More »
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TSB #SSM75559
Coolant leak from Thermostat Read More »
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TSB #SFCC_APR20_PG21
The engine idle is surging following a previous repair. Read More »
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TSB #SFCC_OCT19_25
The Check Engine MIL is on There is a noise from the engine Read More »
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TSB #JTB00672NAS1
A fluid leak may be visible under the vehicle and/or a 'Coolant Level Low' message may be displayed on the Instrument Cluster (IC). Read More »
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TSB #JTB00664NAS2
The Auto stop/start system may not function as expected. Read More »
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TSB #SSM74023
Issue: The customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam. Read More »
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TSB #SFCC Jul12 2018
A customer may complain of a coolant leak from the vehicle. Read More »
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TSB #SFCC_14JUN18_10_
A Customer may experience a coolant leak or engine overheat condition. Read More »
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TSB #SSM73814
Issue: Customer reports that, intermittently, the vehicle will not crank. Read More »
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TSB #SSM73824
Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. Read More »
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TSB #SSM73789
Issue: The customer may experience a whirring/grinding noise while cranking the engine. In some cases the vehicle will not crank In addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached ... Read More »
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TSB #SSM73789 Attachm
Issue: The customer may experience a whirring/grinding noise while cranking the engine. In some cases the vehicle will not crank In addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached ... Read More »
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TSB #SSM73789 Attachm
Issue: The customer may experience a whirring/grinding noise while cranking the engine. In some cases the vehicle will not crank In addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached ... Read More »
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TSB #SSM73789 Attachm
Issue: The customer may experience a whirring/grinding noise while cranking the engine. In some cases the vehicle will not crank In addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached ... Read More »
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TSB #SSM73789 Attachm
Issue: The customer may experience a whirring/grinding noise while cranking the engine. In some cases the vehicle will not crank In addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached ... Read More »
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TSB #SSM73249
Coolant leaking from coolant resrvior cap Read More »
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TSB #JTB00518NAS3
Situation: An engine coolant leak may be evident from the engine coolant expansion tank filler neck. This may be accompanied by steam from under the hood and/or an engine overheat message displayed on the Instrument Cluster. Read More »
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TSB #K445NAS1
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may experience low levels of coolant, which can trigger a low coolant level warning and eventually lead to engine ... Read More »
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TSB #6-334NAS
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may experience low levels of coolant, which can trigger a low coolant level warning and eventually ... Read More »
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TSB #JTB00518NAS2
Situation: An engine coolant leak may be evident from the engine coolant expansion tank filler neck. This may be accompanied by steam from under the hood and/or an engine overheat message displayed on the Instrument Cluster. Read More »
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TSB #JTB00518NAS1
SITUATION: AN ENGINE COOLANT LEAK MAY BE EVIDENT FROM THE ENGINE COOLANT EXPANSION TANK FILLER NECK. THIS MAY BE ACCOMPANIED BY STEAM FROM UNDER THE HOOD AND/OR AN ENGINE OVERHEAT MESSAGE DISPLAYED ON THE INSTRUMENT CLUSTER. Read More »
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TSB #SSM72087Attachme
XF/XJ Eco Stop/Start Additional Diagnostics Information Read More »
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TSB #SSM72035
Heated Oxygen Sensor (HO2S) diagnostics on AJ133 5.0L (NA & SC) and AJ126 3.0L Read More »
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TSB #SSM69238
Diesel Coolant Pipe noise/resonance Read More »
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TSB #SSM69238Attachme
Diesel Coolant Pipe noise/resonance Read More »
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TSB #SSM66697
Title: 5.0L V8 (AJ133) overheating due to incorrect Read More »
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TSB #SSM64557
Charge Air Hose assy detachment. Read More »
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TSB #SSM61657
JTB00268 engine hard to start after hot soak - fan running Category Driveability. Read More »
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
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TSB #SSM73542
Issue: Rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is under slight load and on overrun. Read More »
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
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TSB #SFCC-11JAN18 Att
A customer may report a Check Engine Light is illuminated on the instrument cluster. The CEL may be paired with DTC P2002-00 stored in the PCM for DPF Efficiency. Read More »
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TSB #SSM73599
Issue: In cold weather (below -15 degrees Celsius / 5 degrees Fahrenheit) Diesel engines can experience difficulties with starting or engine running. This can lead to Roadside Assistance being necessary. Read More »
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TSB #SSM73095
Issue: Ingenium I4 2.0L Diesel vehicles which are logging P026A-77 - Charge Air Cooler Efficiency Below Threshold and P023B-11 - Charge Air Cooler Coolant Pump Control Circuit Low - Circuit short to ground within the Powertrain Control ... Read More »
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PUMP
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TSB #SSM75133
MIL on the Instrument Cluster Read More »
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PIPES, HOSES, AND FITTINGS
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TSB #JLRTB02044NAS1
Oil residue can be found leaking from the charge air cooler intake pipe/turbocharger connection. Read More »
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
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TSB #JTB00415NAS3
Loss Of Drive Or Flashing Gear Selector LED Indicator Read More »
ENGINE AND ENGINE COOLING:COOLING SYSTEM
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TSB #K445NAS1
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may experience low levels of coolant, which can trigger a low coolant level warning and eventually lead to engine ... Read More »
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TSB #6-334NAS
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may experience low levels of coolant, which can trigger a low coolant level warning and eventually ... Read More »
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TSB #JTB00518NAS2
Situation: An engine coolant leak may be evident from the engine coolant expansion tank filler neck. This may be accompanied by steam from under the hood and/or an engine overheat message displayed on the Instrument Cluster. Read More »
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TSB #SSM72617
COOLANT EXPANSION TANK PRESSURE CAPS LEAKING Read More »
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
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TSB #JTB00556NAS1
The electric cooling fans may continue to operate, causing a noise from the engine compartment. The engine Malfunction Indicator Lamp (MIL) may also be illuminated with Diagnostic Trouble Code (DTC) P0116-24 stored. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
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TSB #SSM73094
Issue: Excessive vibration of vehicle and exhaust system when stationary at idle and/or DTC P245B-84 (DTC will only be present on 2.0 Diesel engines). Read More »
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TSB #SSM72758
Issue: Excessive vibration of vehicle and exhaust system when stationary at idle. Read More »
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TSB #SSM72477
"ISSUE: THE CUSTOMER MAY OBSERVE A MIL IN THE INSTRUMENT CLUSTER RELATING TO THE ENGINE SYSTEM (CHECK ENGINE LIGHT) AND ONE OR MORE CODES STORED IN THE PCM RELATING TO HEATED OXYGEN SENSOR (HO2S) IN THE EXHAUST SYSTEM. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
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TSB #K410NAS2
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the evaporative emission canister hose may show signs of ozone cracking. Read More »
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TSB #6-329NAS2
DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the evaporative emission canister hose may show signs of ozone cracking. Read More »
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TSB #K410NAS1
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the evaporative emission canister hose may show signs of ozone cracking. Read More »
FUEL SYSTEM, GASOLINE
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TSB #SSM73603
Issue: Fuel misting may be seen from the fuel tank filler neck, with the fuel filler cap removed and when filling with Diesel fuel. Read More »
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TSB #SSM73599
Issue: In cold weather (below -15 degrees Celsius / 5 degrees Fahrenheit) Diesel engines can experience difficulties with starting or engine running. This can lead to Roadside Assistance being necessary. Read More »
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TSB #JTB00361NAS1
Diagnostic Module Tank Leakage (DMTL) Read More »
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TSB #SSM63697
Fuel Injector Concerns 5.0 AJ133 Gasoline. Read More »
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TSB #SSM63697a
Fuel Injector Concerns 5.0 AJ133 Gasoline. Read More »
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TSB #SSM59857
Fuel System Concerns. Read More »
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TSB #SSM60117
SDD enhancements for fuel gauge and pump issues-10MY onwards. Read More »
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TSB #SSM60337
Fuel Gauge / Pump Diagnostic Aids. Read More »
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
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TSB #SSM74337
Variations of P0087 for the fuel rail pressure sensor are stored in the PCM Read More »
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
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TSB #SSM72865
Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement. Read More »
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TSB #SSM72865 Attachm
Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement. Read More »
FUEL/PROPULSION SYSTEM (PWS)
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TSB #JTB00390NAS1
Fuel Gauge Does Not Display 'Full' Read More »
FUEL SYSTEM, DIESEL
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TSB #SSM73603
Issue: Fuel misting may be seen from the fuel tank filler neck, with the fuel filler cap removed and when filling with Diesel fuel. Read More »
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TSB #SSM73599
Issue: In cold weather (below -15 degrees Celsius / 5 degrees Fahrenheit) Diesel engines can experience difficulties with starting or engine running. This can lead to Roadside Assistance being necessary. Read More »
-
TSB #SSM73603
Issue: Fuel misting may be seen from the fuel tank filler neck, with the fuel filler cap removed and when filling with Diesel fuel. Read More »
-
TSB #SSM73599
Issue: In cold weather (below -15 degrees Celsius / 5 degrees Fahrenheit) Diesel engines can experience difficulties with starting or engine running. This can lead to Roadside Assistance being necessary. Read More »
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TSB #SSM72865
Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement. Read More »
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TSB #SSM72865 Attachm
Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement. Read More »
-
TSB #SSM72865
Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement. Read More »
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TSB #SSM72865 Attachm
Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement. Read More »
-
TSB #SSM59857
Fuel System Concerns. Read More »
-
TSB #SSM60117
SDD enhancements for fuel gauge and pump issues-10MY onwards. Read More »
-
TSB #SSM60337
Fuel Gauge / Pump Diagnostic Aids. Read More »
FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
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TSB #SSM69238
Diesel Coolant Pipe noise/resonance Read More »
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TSB #SSM69238Attachme
Diesel Coolant Pipe noise/resonance Read More »
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
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TSB #SFCC_OCT19_25
The Check Engine MIL is on There is a noise from the engine Read More »
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TSB #SSM74589
Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps and/or a Check Engine MIL illuminated with one of the following DTCs stored in the PCM. Read More »
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TSB #SSM72885
ISSUE: MIL ILLUMINATED AND WITH DTC P025C-11 FOR FUEL PUMP MODULE "A" CONTROL CIRCUIT LOW - CIRCUIT SHORT TO GROUND Read More »
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TSB #JTB00394NAS3
"SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE. THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. Read More »
FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
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TSB #SSM68938
Noise Vibration Read More »
POWER TRAIN
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TSB #SFCC_JAN2024_41
After thermostat replacement, the instrument cluster says that the engine is overheating while driving. Read More »
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TSB #SSM75725
MISFIRE OR ROUGH RUNNING Read More »
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TSB #SSM75725ATT
MISFIRE OR ROUGH RUNNING Read More »
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TSB #SSM75964
Amber Malfunction Indicator Lamp (MIL) Displayed a?? Engine May Not Start With Multiple DTCs Present Read More »
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TSB #SSM75909
Malfunction Indicator Lamp Read More »
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TSB #SFCC_MAY2022_30
MIL on, DEF light on, having to program PCM or update PCM as stated on TOPIx. Read More »
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TSB #SFCC_AUG2021_37
Customer States engine runs rough with MIL illuminated. Read More »
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TSB #SFCC_AUG2021_38
Customer states harsh shift, transmission warning lamp. Read More »
-
TSB #SFCC_AUG2021_39
a?? Customer states check engine light is illuminated. Read More »
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TSB #SSM75405
Malfunction Indicator Lamp Read More »
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TSB #SFCC_JAN2021_30
There is a noise coming from the engine bay. Read More »
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TSB #JTB00579NAS2
'2 Wheel Drive Only Traction Reduced' message is displayed on the Instrument Panel Cluster (IPC). The Malfunction Indicator Lamp (MIL) is illuminated on the IPC. Read More »
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TSB #SFCC_DEC2020_29
The engine is running rough. There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup. Read More »
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TSB #SSM75082
Service replacement engines may require a balance shaft update prior to fitment. Read More »
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TSB #SFCC_JUN2020_19
The engine idle is surging following a previous repair. The engine will shut off intermittently and restart immediately with a key cycle. Read More »
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TSB #SFCC_MAY2020_27
The engine idle is surging following a previous repair. Read More »
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TSB #SSM74810
JLR is investigating 3.0P S/C FEAD idler pulley and S/C tensioner emitting excess noise (NVH) Read More »
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TSB #SSM74385Att1
Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. Read More »
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TSB #SSM74385Att2
Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. Read More »
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TSB #SSM74179
Customer reports "Traction Reduced - 2 Wheel Drive Only? warning message displayed on the Instrument Cluster (IC). Read More »
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TSB #SSM74179Attachme
Customer reports "Traction Reduced - 2 Wheel Drive Only? warning message displayed on the Instrument Cluster (IC). Read More »
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TSB #SSM74008
Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements. Read More »
-
TSB #SSM74008Attachme
Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements. Read More »
-
TSB #SSM74008
Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements. Read More »
-
TSB #SSM74008Attachme
Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements. Read More »
-
TSB #SSM74008Attachme
Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements. Read More »
-
TSB #SSM74038
Issue: A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan. Engineering would like to investigate the root cause as to these concerns Read More »
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TSB #SSM73960.2
Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »
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TSB #SSM73410
Issue: A technician may want to run the ?Powertrain ? Transmission module adaption clear? routine, for any vehicle with an 8HP transmission, and will not be able to find the routine within SDD. Read More »
-
TSB #SSM73384
Issue: Rear differential oil leak evident from the pinion seal. Read More »
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TSB #K434NAS3
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) BEING ILLUMINATED. Read More »
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TSB #K434NAS1
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) BEING ILLUMINATED. Read More »
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TSB #JTB00415NAS4
SITUATION: ONE OF THE FOLLOWING ISSUES MAY OCCUR: ? THE GEAR SELECTOR LED INDICATOR FLASHES AND NEUTRAL IS INVOLUNTARILY ENGAGED WHEN COMING TO A STOP. Read More »
-
TSB #SSM71896
Automatic transmission, rotary gear selector low level part Read More »
-
TSB #SSM71598-2
Post K202 Transmission Control Switch Issues Rise and FALL Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION
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TSB #SSM72828
ISSUE: ROTARY GEAR SHIFT MODULE SELECTOR OPERATION IS UNAVAILABLE FOLLOWING A LOW VOLTAGE EVENT -ACCOMPANIED BY DTC P085D-97. AS A CONSEQUENCE THE ROTARY KNOB WILL NOT RISE AND SO NORMAL OPERATION IS PREVENTED. Read More »
-
TSB #JTB00417NAS3
SITUATION: AN OIL LEAK MAY BE EVIDENT FROM UNDERNEATH THE VEHICLE OR DISCOVERED DURING ROUTINE SERVICE. Read More »
-
TSB #SSM71896
Automatic transmission, rotary gear selector low level part Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
-
TSB #SSM74309
Malfunction Indicator Lamp (MIL) illuminated. DTC P242B-64 logged in Powertrain Control Module (PCM). Issue applies to AJ20-D4 engine only. Read More »
-
TSB #SSM73960
Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »
-
TSB #SSM73960.2
Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL Read More »
-
TSB #SSM73966
Issue: The customer reports a MIL and P144C-00 is observed in the PCM. Read More »
-
TSB #SSM73809
Issue: Powertrain Transmission Module Learn Adaption routine has been instated on SDD/Pathfinder. Read More »
-
TSB #JTB00515NAS2
The engine Malfunction Indicator Lamp (MIL) may be illuminated with Diagnostic Trouble Code (DTC) P025C-11 stored in the Powertrain Control Module (PCM). Read More »
-
TSB #K434NAS1
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) BEING ILLUMINATED. Read More »
-
TSB #JTB00515NAS1
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P025C-11 STORED IN THE POWERTRAIN CONTROL MODULE (PCM). Read More »
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TSB #SSM72936
"ISSUE: A CUSTOMER MAY EXPRESS A CONCERN THAT THE CHECK ENGINE LIGHT IS ILLUMINATED (MIL) WITH DTC P034191 IS STORED IN THE POWERTRAIN CONTROL MODULE (PCM) ON INGENIUM 2.0 DIESEL (AJ200D) ENGINES ONLY. Read More »
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TSB #SSM72921
ISSUE: A CUSTOMER MAY EXPRESS A CONCERN THAT THE MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P025C11 SET WITHIN THE PCM. Read More »
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TSB #JTB00415NAS4
SITUATION: ONE OF THE FOLLOWING ISSUES MAY OCCUR: ? THE GEAR SELECTOR LED INDICATOR FLASHES AND NEUTRAL IS INVOLUNTARILY ENGAGED WHEN COMING TO A STOP. Read More »
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TSB #JTB00471NAS1
"SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED, DIAGNOSTIC TROUBLE CODE (DTC) P068A-00 STORED IN THE POWERTRAIN CONTROL MODULE (PCM), AND DTC INDEX ACTIONS ARE UNABLE TO RESOLVE THE CONCERN. Read More »
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TSB #JTB00430NAS1
"SITUATION: THE TRANSMISSION MAY EXHIBIT POOR SHIFT QUALITY WHEN SELECTING DRIVE (D) OR REVERSE (R) FROM A STOP OR WITH LOW SPEED ENGAGEMENT. CAUSE: THIS MAY BE CAUSED BY TRANSMISSION CONTROL MODULE SOFTWARE NOT BEING OPTIMIZED. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
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TSB #JTB00415NAS3
Loss Of Drive Or Flashing Gear Selector LED Indicator Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
-
TSB #SSM72925
Issue: Exterior door mirror dip position does not always return to previously set position when reverse gear is engaged and then changed back to drive. Read More »
-
TSB #JTB00415NAS3
Loss Of Drive Or Flashing Gear Selector LED Indicator Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
-
TSB #JTB00493NAS1
"SITUATION: A 'HOWL' NOISE MAY BE EVIDENT FROM THE VEHICLE AT LOWSPEED OVERRUN (BETWEEN 1,800-1,100 RPM)." Read More »
ELECTRICAL SYSTEM
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TSB #SSM75813
Weather and Park & Pay Apps disappear after PIVI update Read More »
-
TSB #SSM76023
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated. Read More »
-
TSB #SSM75856
UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING Read More »
-
TSB #SSM75709
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating Read More »
-
TSB #SFCC_DEC2021_20
Navigation voice guidance no longer operational after latest NGI update Read More »
-
TSB #BIG5DEC21_27A
Voice guidance concerns when using Apple CarPlay. Read More »
-
TSB #SSM75617
Near Field Sensing feature degradation (Surround camera; 360 Park Aid) Read More »
-
TSB #IC TP 21B
4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio ... Read More »
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TSB #BIG5NOV21_41A
21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as Waze. Read More »
-
TSB #SFCC_OCT2021_22
Navigation voice guidance no longer operational after latest NGI update Read More »
-
TSB #SSM75557
XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM Read More »
-
TSB #SFCC_SEP2021_25
Navigation voice guidance no longer operational after latest NGI update Read More »
-
TSB #SFCC_AUG2021_33
Connectivity functions are no longer working. Read More »
-
TSB #SFCC_AUG2021_34
Navigation voice guidance no longer operational after latest NGI update Read More »
-
TSB #SFCC_JUL2021_40
Navigation voice guidance no longer operational after latest NGI update Read More »
-
TSB #SFCC_JUN2021_23
Infotainment Updates Read More »
-
TSB #SFCC_JUN2021_24
Navigation voice guidance is not working with Apple CarPlay Read More »
-
TSB #SFCC_APR2021_18
Infotainment Updates Read More »
-
TSB #SFCC_APR2021_20
IMC Update 21A will not install Read More »
-
TSB #SSM59597Attachme
Attachment. Read More »
-
TSB #SSM59597Attachme
Attachment. Read More »
-
TSB #SSM59597Attachme
Attachment. Read More »
-
TSB #SFCC_MAR2021_21A
IMC 20C1 Software Release Read More »
-
TSB #SFCC_MAR2021_21B
TCU v19.2 Read More »
-
TSB #SFCC_MAR2021_21C
Pivi IP27.2 (OS 2.0.6) Read More »
-
TSB #SFCC_FEB2021_24A
IMC 20C1 Software Release Read More »
-
TSB #SFCC_FEB2021_24B
TCU v19.2 Read More »
-
TSB #SFCC_FEB2021_24C
Pivi IP27.1 (OS 2.0.6) Read More »
-
TSB #SSM74780
JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB), specifically relating to reports of the touchscreen displaying a??Radio not availablea?? from vehicle start-up and ... Read More »
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TSB #SFCC_APR20_PG28
To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward. SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software. Read More »
-
TSB #SFCC_APR20_PG31
Popping sound or crackling noise from the audio system while in use. Read More »
-
TSB #SSM74787
When attempting to complete the a??Replace ECUa?? application for the Occupant Classification System Module (OCS) the application fails. The error message a??The following error was encountered: a?? is displayed to the user. Read More »
-
TSB #SFCC_MAR12_29
XM radio is inop. Read More »
-
TSB #SFCC_MAR12_30
Popping sound or crackling noise from the audio system while in use. Read More »
-
TSB #SFCC_FEB20_34
XM radio is inop. Read More »
-
TSB #RCTR_29JAN20_14
Pop Noise From Audio Output Read More »
-
TSB #Tech_RS_NOV19_95
Customer may state there is a pop noise or crackle when playing the audio. Read More »
-
TSB #Tech_RS_NOV19_96
Customer may state there is no audio present or volume control. Read More »
-
TSB #Tech_RS_NOV19_97
Customer may state there is no audio present or volume control. Read More »
-
TSB #TechRS_NOV19_104
SOTA download does not complete first time through Read More »
-
TSB #TechRS_NOV19_106
Quiescent battery drain due to TCU module. Read More »
-
TSB #TechRS_NOV19_108
Voice control is not able to locate destination entry. Read More »
-
TSB #TechRS_NOV19_109
Web Browser functionality is not available. Read More »
-
TSB #SFCC_NOV19_30
Popping sound or crackling noise from the audio system while in use. Read More »
-
TSB #SFCC_OCT19_28
Intermittent Bluetooth connection on Android equipped device with software 9.0 Read More »
-
TSB #SSM74570
Customer experiences, a??Low battery messagea?? on the instrument panel, and is unable to start the vehicle. Read More »
-
TSB #SSM74447
Issue: Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9. The concern will only affect New Low line Infotainment (NLI) systems. Read More »
-
TSB #SSM74557
Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active. Read More »
-
TSB #JTB00514NAS5
The digital disc player will not eject, occasionally skips tracks, cycles quickly through tracks and 'locks up.' On-screen commands may also fail to operate, an ignition cycle usually temporarily resolves the problem. Read More »
-
TSB #SFCC_AUG19_Slide
Intermittent Bluetooth connection on Android equipped device with software 9.0 Read More »
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TSB #SSM74490
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
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TSB #SSM74490Attachme
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
-
TSB #SFCC_JUL19_Slide
Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 softw Read More »
-
TSB #SFCC-JUN19-Slide
Incorrect DEF Quality & No Restarts in XXX Miles on the IPC Read More »
-
TSB #JTB00619NAS3
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
-
TSB #SFCCMAY19Slide27
Not able to hear incoming calls with iPhone at 12.2 software. Read More »
-
TSB #SSM74304
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth?, Voice commands no longer work Read More »
-
TSB #SSM73798
Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: InControl Touch Pro system constantly restarting Voice / Speech concern Navigation concern ... Read More »
-
TSB #SSM74309
Malfunction Indicator Lamp (MIL) illuminated. DTC P242B-64 logged in Powertrain Control Module (PCM). Issue applies to AJ20-D4 engine only. Read More »
-
TSB #SSM74309Attachme
Malfunction Indicator Lamp (MIL) illuminated. DTC P242B-64 logged in Powertrain Control Module (PCM). Issue applies to AJ20-D4 engine only. Read More »
-
TSB #SSM74160
Customer may report an unusual engine noise/loss or performance and illumination of the MIL lamp on the instrument cluster. Read More »
-
TSB #SSM74304
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth? Voice commands no longer work Read More »
-
TSB #SSM74289
Customer complains DPF warning light is on. Diagnostics tool flag DTC P242B-64: Exhaust Gas Temperature Sensor Circuit Range/Performance Bank 1 Sensor 3 - Signal plausibility failure. Read More »
-
TSB #SFCC-Slide22
InControl Touch Pro Inoperative Read More »
-
TSB #SSM74171
U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start. Read More »
-
TSB #JTB00664NAS2
The Auto stop/start system may not function as expected. Read More »
-
TSB #SFCC_10JAN19_Sli
InControl Touch Pro Inoperative Read More »
-
TSB #JTB00552NAS7
In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions. Read More »
-
TSB #SSM74162
Message on the Instrument cluster stating "Air suspension not in customer mode" Diagnostic trouble code (DTC) U3000-05 logged in the Chassis Control Module (CHCM) Vehicle suspension is in tight tolerance ... Read More »
-
TSB #JTB00664NAS1
The Auto stop/start system may not function as expected. Read More »
-
TSB #SSM74179Attachme
Customer reports "Traction Reduced - 2 Wheel Drive Only? warning message displayed on the Instrument Cluster (IC). Read More »
-
TSB #SSM74160
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern. Read More »
-
TSB #SSM74160Attachme
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern. Read More »
-
TSB #SSM74132
X260 / X760 left hand side of full TFT Instrument pack (IPC) goes blank when selecting "Polish" language from main menu. Read More »
-
TSB #SSM72307
The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Read More »
-
TSB #SSM73690
Issue: Customer experiences park brake and/or ABS warning message on instrument cluster. Park Brake may not release. Read More »
-
TSB #SSM74060
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further ... Read More »
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TSB #SSM74054
Issue: ?SOS Limited Availability? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code (DTC) U3000-49 logged in the TCU (Telematics Control Unit). Read More »
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TSB #SSM74034
Issue: While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the passive start and lock/ unlock functionality using the key remote is not operating. Read More »
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TSB #SFCC_09AUG18_REV
Customersmay report a Check Engine Lamp illumination on the Instrument Cluster. Read More »
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TSB #SFCC_09AUG18_REV
18C - New face of InControl Touch Pro and 18C software improvements Read More »
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TSB #SFCC_09AUG18_REV
A customer may report "Hood Open" message displays on IP with hood closed. Read More »
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TSB #SSM73690
Issue: Customer experiences park brake warning message on instrument cluster. Park Brake may not release. Read More »
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TSB #SSM73690 Attachm
Issue: Customer experiences park brake warning message on instrument cluster. Park Brake may not release. Read More »
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TSB #SSM73690 Attachm
Issue: Customer experiences park brake warning message on instrument cluster. Park Brake may not release. Read More »
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TSB #SSM73960
Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »
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TSB #SSM73948
Issue: Customers may report that the Stop Start function is intermittently not working for long periods of time during a drive cycle. Read More »
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TSB #SSM73798
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
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TSB #JTB00514NAS4
The digital disc may not eject from the digital disc player or intermittently skips tracks, cycles quickly through tracks, and/or 'locks up.' On-screen commands and eject CD may also fail to operate. Read More »
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TSB #SSM73798.1
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
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TSB #SSM73728
Issue: The customer is unable to start their vehicle or a warning message displayed on the Instrument Cluster "Re-start will not be possible in xxxx miles". Any of the following DTC's may have been triggered: P203B, P203C, P203D, P215C. Read More »
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TSB #SSM72307
Issue: The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Read More »
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TSB #SSM72598
Issue: When diagnosisng the touch screen the DTC B14AD-96 is displayed. Read More »
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TSB #SSM73462
Issue: 1/ When the iPhone is connected to Bluetooth, the user gets an incoming call. The user will not be able to hear the callers voice. Read More »
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TSB #SSM72302
Issue: B1412-96 being flagged in the Gateway Module Read More »
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TSB #SFCC_10MAY18_01
Upon investigation a technician may find that the Telematics Control Module (TCU) is not reporting on the network. Read More »
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TSB #JTB00633NAS1
The Electric Park Brake (EPB) may not release fully and the brake warning lamp will illuminate on the Instrument Cluster with the warning message 'Recalibrate EPB' displayed in the message center. Read More »
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TSB #SSM73798
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
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TSB #SSM73671
A Customer may report one or more of: Lack of power, Restricted performance displayed on Instrument Cluster (IC), Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). Read More »
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TSB #SSM73824
Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. Read More »
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TSB #SSM73852
Issue: Customer may complain that ? Gearbox fault is displayed on the Instrument Cluster (IC) Flashing ?D? on the Transmission Control Switch and/or Instrument Cluster (IC) following an ECO Stop/Start event. Read More »
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TSB #JTB00619NAS1
The 'Hood open' warning message may be displayed on the Instrument Cluster (IC) and/or the security system status indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly ... Read More »
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TSB #SSM73814
Issue: Customer reports that, intermittently, the vehicle will not crank. Read More »
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TSB #JTB00578NAS2
The keyless entry system lock function may not operate or operates intermittently. Read More »
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TSB #JTB00547NAS2
The Anti-lock Brake System (ABS) warning light may be illuminated in the Instrument Cluster. Upon further inspection, Diagnostic Trouble Code (DTC) C0031-2F, C0031-29, C0031-31, C0031-62, C0034-2F, C0034-29, C0034-41, and/or C0034-62 may ... Read More »
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TSB #SSM73588
Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours. Read More »
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TSB #SSM73633
Issue: When crossing into a different country In Control Secure may incorrectly determine that the vehicle has been stolen. Read More »
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TSB #SSM73588
Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours. Read More »
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TSB #SSM73095
Issue: Ingenium I4 2.0L Diesel vehicles which are logging P026A-77 - Charge Air Cooler Efficiency Below Threshold and P023B-11 - Charge Air Cooler Coolant Pump Control Circuit Low - Circuit short to ground within the Powertrain Control ... Read More »
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TSB #SSM73554
Issue: Park distance control (PDC) audio tones inconsistent with visual display. Read More »
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TSB #JTB00578NAS1
Situation: The keyless entry system lock function may not operate or operates intermittently. Read More »
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TSB #SSM73549
Issue: At PDI or at normal service, the dealer may find DTC - U3000 - 49 Control Module internal electronic failure ? recorded in the Side Object Detection Left (SODL) or Side Object Detection Right(SODR) without any customer impact on ... Read More »
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TSB #SSM73298
Issue: Technician may report one of the following conditions during or post PDI: DTC U2109-09 (Back up Battery Component Failures) During PDI it may not be possible to activate Telematics services Vehicle message centre may display "SOS ... Read More »
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TSB #JTB00553NAS1
Situation: The roof blind may not open correctly. Upon diagnosis, Diagnostic Trouble Code (DTC) B13CB-87 may be stored. Read More »
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TSB #SSM72926
Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40?) appearing. Read More »
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TSB #SSM73410
Issue: A technician may want to run the ?Powertrain ? Transmission module adaption clear? routine, for any vehicle with an 8HP transmission, and will not be able to find the routine within SDD. Read More »
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TSB #SSM73310
Issue: SIM card does not latch in SIM slot or cannot be read. Read More »
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TSB #6-349NAS
DESCRIPTION OF ISSUE An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may have a cable assembly for the USB network between the USB hub and the digital disc player that does ... Read More »
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TSB #K426NAS2
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the Gateway Module (GWM) stays awake and keeps the Controller Area Network (CAN) awake. Read More »
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TSB #JA16GI-17
Please be advised that Service Action K426, Gateway Module (GWM) Stay Awake - Battery Drain, has been reinstated with immediate effect. Read More »
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TSB #SSM72557
When fitting a new Remote Function Actuator (RFA) (referred to as the Keyless Vehicle Module - KVM on SDD) with a module part number of: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD cannot communicate with ... Read More »
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TSB #K434NAS2
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) BEING ILLUMINATED. Read More »
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TSB #K392NAS3
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY REQUIRE AN UPDATE TO THE INCONTROL? TOUCH PRO? SYSTEM TO ADDRESS THE FOLLOWING INTERMITTENT ISSUES: ? SYSTEM ... Read More »
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TSB #JTB00513NAS1
SITUATION: WHEN PRESSING THE ENGINE START/STOP SWITCH, THE IGNITION MAY NOT TURN ON AND THE ENGINE MAY NOT START. Read More »
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TSB #SSM72833
ISSUE: THE IGNITION LIGHTS DO NOT ILLUMINATE AND THE ENGINE WILL NOT CRANK. THERE IS NO ISSUE WITH THE LOCKING AND UNLOCKING THE VEHICLE. Read More »
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TSB #K392NAS1
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY REQUIRE AN UPDATE TO THE INCONTROL? TOUCH PRO? SYSTEM TO ADDRESS THE FOLLOWING INTERMITTENT ISSUES: ? SYSTEM ... Read More »
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TSB #SSM72828
ISSUE: ROTARY GEAR SHIFT MODULE SELECTOR OPERATION IS UNAVAILABLE FOLLOWING A LOW VOLTAGE EVENT -ACCOMPANIED BY DTC P085D-97. AS A CONSEQUENCE THE ROTARY KNOB WILL NOT RISE AND SO NORMAL OPERATION IS PREVENTED. Read More »
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TSB #SSM72823
ISSUE: CUSTOMER MAY EXPERIENCE MORE THAN ONE OF THE FOLLOWING ISSUE IN THE OPERATION OF THEIR CD: CD WON?T EJECT, INCORRECT ORDER OF RIPPED CD TRACKS, INTERMITTENT RIPPING ISSUES, TRACK SKIPPING, NO DISK SHOWN WHILE ATTEMPTING TO EJECT, ... Read More »
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TSB #SSM72773
"ISSUE A CUSTOMER MAY REPORT A CONCERN THAT, WHEN AN EXTERNAL MEDIA SOURCE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING THE RELEVANT USB CABLE ONLY, THE DEVICE IS NOT CONNECTING TO THE VEHICLE. Read More »
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TSB #SSM72667
SIM CARD MAY BE LOST OR DAMAGED Read More »
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TSB #SSM72293
HVAC CABIN TEMPERATURE CONTROL DOES NOT FUNCTION PROPERLY Read More »
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TSB #SSM72598
TOUCH SCREEN DTC B14AD-96 IS DISPLAYED Read More »
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TSB #SSM72658
DIFFICULTY ACTIVATING TELEMATICS Read More »
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TSB #SSM72206
KVM COMPONENT PROTECTION TIME-OUT IS LOGGED Read More »
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TSB #SSM72600
NAVIGATION SYSTEM ERROR MESSAGE Read More »
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TSB #SSM72591
"ISSUE. GPS ANTENNA IS BEING REPLACED AND IS NO FAULT FOUND WHEN TESTED BY SUPPLIER GEN2.1 SYSTEMS FITTED TO XJ AND XF CURRENT CAR POSITION INDICATOR WILL NOT LOCK ONTO CORRECT LOCATION ON MAP. Read More »
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TSB #SSM72520
"ISSUED DEC 2015. ISSUE THE INCORRECT PARTS ARE BEING REPLACED WHEN SD CARD READ ERROR MESSAGE IS DISPLAYED IN THE NAVIGATION SCREEN. CAUSE SD CARD" Read More »
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TSB #SSM72513
"ISSUED DEC 2015. ISSUE FOR VEHICLES FITTED WITH THE IN CONTROL TOUCH THERE COULD BE A CUSTOMER CONCERN THAT ON COLLECTION OF THEIR VEHICLE THE CORRECT SEARCH COUNTRY HAS NOT BEEN SELECTED IN THE NAVIGATION. Read More »
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TSB #SSM72508
"ISSUED DEC 2015. ISSUE VEHICLES BATTERY CLAIMS FOR BATTERY DISCHARGED. CAUSE THE BATTERY STORAGE PROCESS HAS NOT BEEN CORRECTLY FOLLOWED UPON VEHICLE DELIVERY AND FOLLOWING A PDI." Read More »
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TSB #SSM72503
"ISSUED DEC 2015. ISSUE THE TELEMATICS MODULE (TCU) CANNOT BE ACTIVATED AT PDI. CAUSE IF A VEHICLE HAS BOTH A TCU AND WI-FI, AND IF WI-FI IS TURNED ON, THE PDI PROCESS WILL ATTEMPT TO USE THE PERSONAL SIMS CARD (PSIM) FOR ... Read More »
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TSB #SSM72486
"ISSUE: CUSTOMERS MAY REPORT WHILST PRESSING THE AUTO STOP/START BUTTON IN THEIR VEHICLE, A WARNING MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER - AUTO STOP/START NOT AVAILABLE. DTC B12CD-87 WILL BE LOGGED IN THE GATEWAY MODULE GWM). Read More »
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TSB #SSM72354
"ISSUE: INSTRUMENT CLUSTER DISPLAYS AEB INITIALIZING MESSAGE (IMAGE PROCESSING MODULE A (IPMA) - DTC C1001-49 FLAGGED). CAUSE: DTC RECORDING STRATEGY IS TOO SENSITIVE." Read More »
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TSB #SSM72354
AEB (Automated Emergency Braking) Initializing Displayed - Instrument Cluster displays AEB initializing message (Image Processing Module A (IPMA) - DTC C1001-49 Flagged) Read More »
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TSB #SSM72206
"ISSUE ONLY APPLICABLE TO SOFTWARE VERSIONS 30.3 (GEN 3) FK72-14C104-AF AND 29.3 (GEN 2) DPLA-14C104-AG WHEN CHECKING FOR FAULT CODES LOGGED IN THE KVM (KEYLESS VEHICLE MODULE) ALSO KNOWN AS THE RFA (REMOTE FUNCTION ACTUATOR) F000- ... Read More »
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TSB #SSM72293
"ISSUE: CUSTOMERS OR TECHNICIANS MAY REPORT THAT THE HVAC CABIN TEMPERATURE CONTROL DOES NOT FUNCTION CORRECTLY AND IS STUCK AT 22 DEGREES CENTIGRADE OR 72 DEGREES FAHRENHEIT. Read More »
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TSB #SSM71974
Diagnosing the BMS when DTC B11DB-87 is logged. Read More »
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TSB #SSM71917
vehicles with battery charging warning lamp illuminated Read More »
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TSB #SSM71915
Instructions for jump starting vehicles with discharged battery?s Read More »
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TSB #SSM67097
Fasia switch pack(FSP) buttons sticking in operation Read More »
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TSB #SSM67097Attachme
Fasia switch pack(FSP) buttons sticking in operation Read More »
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TSB #JTB00361NAS1
Diagnostic Module Tank Leakage (DMTL) Read More »
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TSB #SSM71853
Remote Function Actuator Module (RFA) hardware recovery process Read More »
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TSB #SSM71838
XF Diagnostic process for Day Night Mode Activation Read More »
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TSB #SSM71598-2
Post K202 Transmission Control Switch Issues Rise and FALL Read More »
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TSB #SSM66637
Charging a vehicle fitted with Battery monitoring system Read More »
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TSB #SSM59597
Audio Amplifier Quiescent drain Read More »
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TSB #SSM63477
Diagnostic Concerns. Read More »
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TSB #SSM63197
HLDF Programming - `Candidate Not Available` message. Read More »
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TSB #SSM62877
XF LHF Indicator Inoperative. Read More »
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TSB #SSM62197
Front Control Display Interface Module Re-configuration. Read More »
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TSB #SSM62217
Loose battery terminals. Read More »
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TSB #SSM62038
Mongoose Update Read More »
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TSB #SSM61257
Title MOST system diagnosis Read More »
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TSB #SSM62038Attachme
Mongoose Update. Read More »
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TSB #SSM60178
Important firmware update required for the DA Dongle /DA-VINA. Read More »
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TSB #SSM589571
Image. Read More »
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TSB #SSM589572
Image. Read More »
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
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TSB #SSM74285
Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain. Read More »
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TSB #SSM74048
Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative. Read More »
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TSB #SSM73824
Action: When completing Primary battery diagnosis for Eco Stop concerns, it is recommended to use the Midtronics GRX-3080 battery tester. JLR are currrently investigating a hand held battery tester to replace the Midtronics EXP-1080. Read More »
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TSB #SSM73588
Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours. Read More »
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TSB #SSM73588 Attachm
Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours. Read More »
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TSB #SSM73588 Attachm
Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours. Read More »
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TSB #SSM73588
Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours Read More »
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TSB #SSM73588 Attachm
Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours Read More »
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TSB #SSM73588 Attachm
Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours Read More »
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TSB #SSM73588
Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours Read More »
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TSB #SSM73588 Attachm
Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours Read More »
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TSB #SSM73588 Attachm
Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours Read More »
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TSB #SSM73588
Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours. Read More »
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TSB #SSM73588 Attachm
Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours. Read More »
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TSB #SSM73588 Attachm
Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours. Read More »
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TSB #SSM73588
Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours. Read More »
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TSB #SSM72768
"ISSUE A CUSTOMER MAY REPORT THAT A LOW BATTERY WARNING MESSAGE IS DISPLAYED ON THE INSTRUMENT CLUSTER AND ECO STOP/START UNAVAILABLE. " Read More »
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TSB #JTB00446NAS3
"SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. Read More »
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TSB #JTB00446NAS2
"SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. Read More »
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TSB #JTB00446NAS1
"SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. Read More »
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TSB #SSM72508
"ISSUED DEC 2015. ISSUE VEHICLES BATTERY CLAIMS FOR BATTERY DISCHARGED. CAUSE THE BATTERY STORAGE PROCESS HAS NOT BEEN CORRECTLY FOLLOWED UPON VEHICLE DELIVERY AND FOLLOWING A PDI." Read More »
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TSB #SSM72415
"ISSUE: AFTER USING SYMPTOM DRIVEN DIAGNOSTICS (SDD) TO ACTIVATE TRANSPORTATION MODE ON A VEHICLE, A BATTERY DRAIN MAY BE EXPERIENCED. Read More »
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
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TSB #JTB00446NAS3
"SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. Read More »
ELECTRICAL SYSTEM:STARTER ASSEMBLY
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TSB #SSM73814
Issue: Customer reports that, intermittently, the vehicle will not crank. Read More »
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TSB #JTB00492NAS3
The Auto Stop/Start system may be inoperative. Read More »
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TSB #JTB00492NAS1
SITUATION: THE AUTO STOP/START SYSTEM MAY BE INOPERATIVE. Read More »
ELECTRICAL SYSTEM:WIRING
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TSB #JTB00579NAS2
'2 Wheel Drive Only Traction Reduced' message is displayed on the Instrument Panel Cluster (IPC). The Malfunction Indicator Lamp (MIL) is illuminated on the IPC. Read More »
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
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TSB #JTB00619NAS3
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
ELECTRICAL SYSTEM:IGNITION
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TSB #JTB00513NAS1
SITUATION: WHEN PRESSING THE ENGINE START/STOP SWITCH, THE IGNITION MAY NOT TURN ON AND THE ENGINE MAY NOT START. Read More »
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TSB #SSM72486
"ISSUE: CUSTOMERS MAY REPORT WHILST PRESSING THE AUTO STOP/START BUTTON IN THEIR VEHICLE, A WARNING MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER - AUTO STOP/START NOT AVAILABLE. DTC B12CD-87 WILL BE LOGGED IN THE GATEWAY MODULE GWM). Read More »
ELECTRICAL SYSTEM:IGNITION:MODULE
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TSB #SSM72486
"ISSUE: CUSTOMERS MAY REPORT WHILST PRESSING THE AUTO STOP/START BUTTON IN THEIR VEHICLE, A WARNING MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER - AUTO STOP/START NOT AVAILABLE. Read More »
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
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TSB #JTB00578NAS2
The keyless entry system lock function may not operate or operates intermittently. Read More »
ELECTRICAL SYSTEM:IGNITION:COIL:HIGH TENSION/SPARK PLUG WIRES
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TSB #SFCC_AUG2021_37
Customer States engine runs rough with MIL illuminated. Read More »
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
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TSB #SSM73201
Issue: Customer may report MIL (malfunction indicator light) and / or a restricted performance warning on their Instrument display. DTC's may be flagged P0404-77/84, P042E-72 or P042F-73 applicable to 16MY onwards for Ingenium 2.0D & 3. Read More »
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TSB #SSM72354
Issue: Instrument Cluster displays AEB initializing message (Image Processing Module A (IPMA) - DTC C1001-49 Flagged). Read More »
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TSB #SSM72773
"ISSUE A CUSTOMER MAY REPORT A CONCERN THAT, WHEN AN EXTERNAL MEDIA SOURCE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING THE RELEVANT USB CABLE ONLY, THE DEVICE IS NOT CONNECTING TO THE VEHICLE. Read More »
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TSB #SSM72486
"ISSUE: CUSTOMERS MAY REPORT WHILST PRESSING THE AUTO STOP/START BUTTON IN THEIR VEHICLE, A WARNING MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER - AUTO STOP/START NOT AVAILABLE. Read More »
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TSB #SSM72486
"ISSUE: CUSTOMERS MAY REPORT WHILST PRESSING THE AUTO STOP/START BUTTON IN THEIR VEHICLE, A WARNING MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER - AUTO STOP/START NOT AVAILABLE. DTC B12CD-87 WILL BE LOGGED IN THE GATEWAY MODULE GWM). Read More »
ELECTRICAL SYSTEM:SOFTWARE
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TSB #SSM75856
UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING Read More »
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TSB #SFCC_NOV2021_25
Post 21A Update Apple CarPlayA? Navigation Voice Guidance Not Heard Read More »
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TSB #SFCC Jul20_26
20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements Read More »
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TSB #SSM74814
JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the a??Browsea?? and Track lista?? tiles are greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above. Read More »
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TSB #SSM74814_Attach
JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the a??Browsea?? and Track lista?? tiles are greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13. Read More »
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TSB #SFCC_JUL19_Slide
Intermittent Bluetooth connection on Android equipped device with software 9.0 Read More »
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TSB #SSM74096
The retailer may notice that the passive start function does not work after the Pre Delivery Inspection (PDI) has been completed using Pathfinder. Read More »
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TSB #SSM74000
ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC) .The concern occurs when updating to phase 4.0 using PATHFINDER 180 Read More »
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TSB #JTB00552NAS6
In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions. Read More »
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TSB #SSM73930
Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control. Read More »
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TSB #H017NAS3
An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may experience the Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel, not allowing users to select another ... Read More »
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TSB #SSM73798
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
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TSB #SSM73798
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
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TSB #SSM73798
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
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TSB #SSM73700
ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Read More »
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TSB #SSM73700
ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Read More »
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TSB #JTB00593NAS2
In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text ... Read More »
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TSB #JTB00593NAS2
In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text ... Read More »
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TSB #JTB00593NAS1
Situation: In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions:? Introduction of ... Read More »
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TSB #JTB00552NAS4
Situation: In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Read More »
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TSB #JTB00552NAS3
Situation: In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Read More »
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TSB #K437NAS5
SITUATION: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl? Touch Pro? system. Read More »
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TSB #6-339NAS
DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl? Touch Pro? system. Read More »
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TSB #K437NAS2
Situation: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl? Touch Pro? system. Read More »
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TSB #6-339NAS2
DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl? Touch Pro? system. Read More »
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TSB #K437NAS1
Incontrol touch pro phase 2.5 software update. Read More »
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TSB #JTB00510NAS2
SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL? TOUCH PRO? SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. Read More »
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TSB #SSM72878
ISSUE: AFTER COMPLETING ANY MODIFICATION TO THE CAR CONFIGURATION FILE (CCF) ON THE VEHICLES MENTIONED IN THIS SSM EITHER OF THE TWO ISSUES BELOW CAN OCCUR: THE DIAGNOSTIC TROUBLE CODES (DTCS) U2300-62 OR U2300-54 IS STORED IN THE BODY ... Read More »
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TSB #SSM72936
"ISSUE: A CUSTOMER MAY EXPRESS A CONCERN THAT THE CHECK ENGINE LIGHT IS ILLUMINATED (MIL) WITH DTC P034191 IS STORED IN THE POWERTRAIN CONTROL MODULE (PCM) ON INGENIUM 2.0 DIESEL (AJ200D) ENGINES ONLY. Read More »
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TSB #SSM72921
ISSUE: A CUSTOMER MAY EXPRESS A CONCERN THAT THE MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P025C11 SET WITHIN THE PCM. Read More »
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TSB #SSM72910
ISSUE: DIAGNOSTIC TROUBLE CODE (DTC) U001187 ?MEDIUM SPEED CAN COMMUNICATION BUS PERFORMANCE ? MISSING MESSAGE? MAY BE NOTED IN THE AUXILIARY CONTROL MODULE (AUCM) DURING A SYMPTOM DRIVEN DIAGNOSTICS (SDD) FAULT CODE READ. Read More »
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TSB #SSM72910
ISSUE: DIAGNOSTIC TROUBLE CODE (DTC) U001187 ?MEDIUM SPEED CAN COMMUNICATION BUS PERFORMANCE ? MISSING MESSAGE? MAY BE NOTED IN THE AUXILIARY CONTROL MODULE (AUCM) DURING A SYMPTOM DRIVEN DIAGNOSTICS (SDD) FAULT CODE READ. Read More »
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TSB #SSM72913
ISSUE: VEHICLES FITTED WITH INCONTROL TOUCH. TOUCHSCREEN GOES INTO RE-CYCLE MODE (RE-BOOTS) WHEN THE IGNITION IS SWITCHED TO ON. Read More »
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TSB #SSM72906
ISSUE: WHEN RUNNING EITHER; ?CONFIGURE NEW MODULE -?INCONTROL TOUCH PRO: INFOTAINMENT MASTER CONTROLLER? OR, ??INCONTROL TOUCH PRO - VEHICLE SHARED SECRET?. Read More »
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TSB #SSM72878
ISSUE: AFTER COMPLETING ANY MODIFICATION TO THE CAR CONFIGURATION FILE (CCF) ON THE VEHICLES MENTIONED IN THIS SSM EITHER OF THE TWO ISSUES BELOW CAN OCCUR: THE DIAGNOSTIC TROUBLE CODES (DTCS) U2300-62 OR U2300-54 IS STORED IN THE BODY ... Read More »
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TSB #K392NAS1
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY REQUIRE AN UPDATE TO THE INCONTROL? TOUCH PRO? SYSTEM TO ADDRESS THE FOLLOWING INTERMITTENT ISSUES: ? SYSTEM ... Read More »
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TSB #SSM72811
ISSUE: THE TOUCH SCREEN IS INOPERATIVE WITH A POP-UP MESSAGE ?INPUT THE PIN CODE?. IT WILL ALSO NOT BE POSSIBLE TO OPEN THE LUGGAGE/TAILGATE AND THE GLOVE BOX. Read More »
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TSB #SSM72821
ISSUE: RETAILERS HAVE REPORTED DIFFICULTIES WHEN ACTIVATING THE SECURE DIGITAL (SD) MEMORY CARD FOR INCONTROL TOUCH. Read More »
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TSB #SSM72823
ISSUE: CUSTOMER MAY EXPERIENCE MORE THAN ONE OF THE FOLLOWING ISSUE IN THE OPERATION OF THEIR CD: CD WON?T EJECT, INCORRECT ORDER OF RIPPED CD TRACKS, INTERMITTENT RIPPING ISSUES, TRACK SKIPPING, NO DISK SHOWN WHILE ATTEMPTING TO EJECT, ... Read More »
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TSB #SSM72770
"ISSUE CUSTOMERS HAVE COMPLAINED THAT THE VOICE RECOGNITION DOES NOT RECOGNISE THEIR COMMAND USING THE ?SAY WHAT THEY SEE/SAY A COMMAND? FUNCTION. ACCENTS AND REGIONAL DIALECTS ARE NOT BEING RECOGNISED. Read More »
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TSB #SSM72667
SIM CARD MAY BE LOST OR DAMAGED Read More »
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TSB #JTB00471NAS1
"SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED, DIAGNOSTIC TROUBLE CODE (DTC) P068A-00 STORED IN THE POWERTRAIN CONTROL MODULE (PCM), AND DTC INDEX ACTIONS ARE UNABLE TO RESOLVE THE CONCERN. Read More »
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TSB #SSM72613
SOFTWARE LEVEL CHECK FOR INCONTROL TOUCH PRO Read More »
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TSB #SSM72658
DIFFICULTY ACTIVATING TELEMATICS Read More »
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TSB #SSM72600
NAVIGATION SYSTEM ERROR MESSAGE Read More »
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TSB #SSM72609
CANNOT SWITCH SDARS CHANNELS Read More »
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TSB #JTB00460NAS1
"SITUATION: THE VEHICLE MAY LOCK WITH BOTH KEYS IN THE VEHICLE WHEN OPERATING THE EXTERIOR HANDLE. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ISSUE WITH THE REMOTE FUNCTION ACTUATOR (RFA)." Read More »
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TSB #K342NAS1
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE AFFECTED VEHICLE RANGE, FITTED WITH NAVIGATION, WHERE AN UPDATE TO THE VEHICLE?S CAR CONFIGURATION FILE (CCF) IS REQUIRED TO ENABLE INCONTROL APPS ... Read More »
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TSB #SSM72591
"ISSUE. GPS ANTENNA IS BEING REPLACED AND IS NO FAULT FOUND WHEN TESTED BY SUPPLIER GEN2.1 SYSTEMS FITTED TO XJ AND XF CURRENT CAR POSITION INDICATOR WILL NOT LOCK ONTO CORRECT LOCATION ON MAP. Read More »
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TSB #SSM72557
"WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A MODULE PART NUMBER OF: FK72-19H440 - AE FK72-19H440 - BE FK72-19H440 - AF FK72-19H440 - BF SDD CANNOT COMMUNICATE ... Read More »
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TSB #JTB00430NAS1
"SITUATION: THE TRANSMISSION MAY EXHIBIT POOR SHIFT QUALITY WHEN SELECTING DRIVE (D) OR REVERSE (R) FROM A STOP OR WITH LOW SPEED ENGAGEMENT. CAUSE: THIS MAY BE CAUSED BY TRANSMISSION CONTROL MODULE SOFTWARE NOT BEING OPTIMIZED. Read More »
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TSB #SSM72520
"ISSUED DEC 2015. ISSUE THE INCORRECT PARTS ARE BEING REPLACED WHEN SD CARD READ ERROR MESSAGE IS DISPLAYED IN THE NAVIGATION SCREEN. CAUSE SD CARD" Read More »
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TSB #SSM72513
"ISSUED DEC 2015. ISSUE FOR VEHICLES FITTED WITH THE IN CONTROL TOUCH THERE COULD BE A CUSTOMER CONCERN THAT ON COLLECTION OF THEIR VEHICLE THE CORRECT SEARCH COUNTRY HAS NOT BEEN SELECTED IN THE NAVIGATION. Read More »
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TSB #SSM72503
"ISSUED DEC 2015. ISSUE THE TELEMATICS MODULE (TCU) CANNOT BE ACTIVATED AT PDI. CAUSE IF A VEHICLE HAS BOTH A TCU AND WI-FI, AND IF WI-FI IS TURNED ON, THE PDI PROCESS WILL ATTEMPT TO USE THE PERSONAL SIMS CARD (PSIM) FOR ... Read More »
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TSB #SSM72482
"ISSUE: WHEN USING THE INCONTROL TOUCH MAP UPDATER, THERE HAVE BEEN ISOLATED REPORTS OF STABILITY CONCERNS DURING ACTIVATING OR UPDATING THE SECURE DIGITAL (SD) CARD. CAUSE: VERSION 2. Read More »
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TSB #SSM72206
"ISSUE ONLY APPLICABLE TO SOFTWARE VERSIONS 30.3 (GEN 3) FK72-14C104-AF AND 29.3 (GEN 2) DPLA-14C104-AG WHEN CHECKING FOR FAULT CODES LOGGED IN THE KVM (KEYLESS VEHICLE MODULE) ALSO KNOWN AS THE RFA (REMOTE FUNCTION ACTUATOR) F000- ... Read More »
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TSB #SSM72394
"ISSUE: 1. WHEN USING THE INCONTROL TOUCH MAP UPDATER TO ACTIVATE A SECURE DIGITAL (SD) CARD THERE HAVE BEEN ISOLATED REPORTS THAT NO ON-SCREEN MESSAGE WAS DISPLAYED TO CONFIRM THE CARD ACTIVATION HAD BEEN COMPLETED SUCCESSFULLY. 2. Read More »
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TSB #SSM72390
"ISSUE IT HAS BEEN HIGHLIGHTED THAT IT IS POSSIBLE TO LOCK THE VEHICLE WITH BOTH KEYS INSIDE. KEYS ARE HELD TOGETHER BY CABLE TIES WHEN DELIVERED TO THE RETAILER. CAUSE SOFTWARE ERROR." Read More »
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TSB #SSM72366
"ISSUE DIAGNOSTIC TROUBLE CODE (DTC) U001187 ?MEDIUM SPEED CAN COMMUNICATION BUS PERFORMANCE ? MISSING MESSAGE? MAY BE NOTED IN THE AUXILIARY CONTROL MODULE (AUCM) DURING A SYMPTOM DRIVEN DIAGNOSTICS (SDD) FAULT CODE READ. Read More »
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TSB #DVD13707
DVD software update Read More »
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TSB #DVD13604
Software update 04 Read More »
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TSB #SSM70058
Diagnostic Software Hardware Read More »
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TSB #SSM69558-2
Navigation errors or freezing on the `Initalization` screen Read More »
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TSB #SSM69518-2
Unable to save navigation co-ordinates Read More »
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TSB #DVD136-1
the DVD software update Read More »
ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR
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TSB #SSM75617
Near Field Sensing feature degradation (Surround camera; 360 Park Aid) Read More »
ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER
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TSB #SSM75826
MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN Read More »
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TSB #SSM75826ATT
MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN Read More »
EXTERIOR LIGHTING
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TSB #SFCC_MAY2021_46
A customer may express a concern that there is moisture inside one of the rear lamp assemblies. Read More »
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TSB #SSM73854
Issue: Customer may report water ingress into the vehicle via the rear High Mounted Stop Lamp up to vin ranges, XF - Y00001 - 59625 2016 MY - 2017MY, XE - 900001 -995971 2016 - 2017 Solihull, XE - P00126- P28201 2017 - ... Read More »
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TSB #JTB00379NAS1
Front / Rear Lamp Condensation - Information Only Read More »
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TSB #SSM71838
XF Diagnostic process for Day Night Mode Activation Read More »
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TSB #SSM53217
XF Bumper to Headlamp Gap. Read More »
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TSB #SSM62877
XF LHF Indicator Inoperative. Read More »
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TSB #SSM58877
Head Lamp / Fog Lamp - Discolouration / Distortion. Read More »
EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
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TSB #SFCC_APRIL19_Sli
The yellow reflector in the headlamp assembly is delaminating Read More »
VISIBILITY
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TSB #SFCC_SEP2023_45
The wiper blades streak, smear, judder or squeak during operation Read More »
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TSB #JTB00592NAS1
Situation: The lighting control switch and/or the wiper control switch may not operate or operates intermittently. Read More »
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TSB #SSM73549
Issue: At PDI or at normal service, the dealer may find DTC - U3000 - 49 Control Module internal electronic failure ? recorded in the Side Object Detection Left (SODL) or Side Object Detection Right(SODR) without any customer impact on ... Read More »
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TSB #JTB00553NAS1
Situation: The roof blind may not open correctly. Upon diagnosis, Diagnostic Trouble Code (DTC) B13CB-87 may be stored. Read More »
VISIBILITY/WIPER (PWS)
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TSB #SFCC_SEP2023_45
The wiper blades streak, smear, judder or squeak during operation Read More »
VISIBILITY:WINDSHIELD
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TSB #JTB00595NAS2
There is a wind noise from the A-pillar area or that the windshield finisher is loose. Read More »
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TSB #SSM73813
Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760 F-TYPE X152 Read More »
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TSB #SSM73813 Attachm
Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760 F-TYPE X152 Read More »
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
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TSB #SSM68398
Window Regulator mechanical creak Read More »
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
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TSB #SSM72925
Issue: Exterior door mirror dip position does not always return to previously set position when reverse gear is engaged and then changed back to drive. Read More »
VISIBILITY:WINDSHIELD WIPER/WASHER
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TSB #SSM73156
Issue: A customer may present a vehicle exhibiting judder and / or noise from the front wiper blade during normal operation. Read More »
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
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TSB #JTB00380NAS1
Inadequate A/C Performance / Direct Pressure Sensing Valve Replacement Read More »
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TSB #SSM67697
Lack of Cooling From Air Conditioning Read More »
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TSB #SSM67697-2
Lack of Cooling From Air Conditioning Read More »
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TSB #SSM69038
HVAC Evaporator Data Requested Upon Replacement Read More »
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TSB #JTB00311NAS1
Climate Control System Odor. Read More »
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:CONDENSOR/EVAPORATOR
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TSB #SSM69038
HVAC Evaporator Data Requested Upon Replacement Read More »
AIR BAGS
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TSB #SSM73844
In the event that an SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and ... Read More »
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TSB #SSM71832
Diagnostic process for Drivers Airbag Warning Light Read More »
STRUCTURE
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TSB #SFCC-Slide39
Customers may report the removable recovery panel is loose incorrectly aligned. Read More »
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TSB #JTB00670NAS1
A water leak into the front left and/or right footwells may be evident. Read More »
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TSB #JTB00567NAS2
A creak noise may be evident from the front bulkhead. Read More »
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TSB #SFCC_08MAR18_05
TCU Water Ingress Read More »
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TSB #SSM73381
Issue: Body Panel(s)Unibody Read More »
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TSB #SSM72878
ISSUE: AFTER COMPLETING ANY MODIFICATION TO THE CAR CONFIGURATION FILE (CCF) ON THE VEHICLES MENTIONED IN THIS SSM EITHER OF THE TWO ISSUES BELOW CAN OCCUR: THE DIAGNOSTIC TROUBLE CODES (DTCS) U2300-62 OR U2300-54 IS STORED IN THE BODY ... Read More »
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TSB #SSM71863-1
Trunk / Boot lid operation - not lifting up all the way Read More »
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TSB #SSM71863
Boot lid not lifting up all the way Read More »
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TSB #SSM53217
XF Bumper to Headlamp Gap. Read More »
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TSB #SSM70378
No Communication with Chassis Control Modules after reconnecting battery. Chassis. Read More »
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TSB #SSM62657
Hood / Bonnet Ajar Switch. Read More »
STRUCTURE:FRAME AND MEMBERS
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TSB #SSM73636
Issue: There is a possibility that some XF vehicles within the VIN range above - ordered with 'Black pack' option - have the front bumper trims and other features incorrectly built against the ordered specification. Read More »
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TSB #JTB00267NAS2
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »
STRUCTURE:BODY
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TSB #SSM73381
Issue: Body Panel(s)Unibody Read More »
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TSB #SSM72986
ISSUE: A CUSTOMER MAY PRESENT A VEHICLE WITH WATER TRAPPED / SOUND IN ITS REAR DOOR. Read More »
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TSB #SSM72926
ISSUE: CUSTOMER MAY REPORT ERRATIC AMBIENT AIR TEMPERATURE READINGS OR DEFAULT SETTING (IE.-40?) APPEARING. Read More »
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TSB #SSM72516
ISSUE: X260 BOOT SPRING DETACHING FROM BODY IN WHITE BRACKET AND / OR SPIGOT BRACKET. Read More »
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TSB #JTB00267NAS2
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »
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TSB #SSM72443
"ISSUE: ON SOME X260 MODELS WITH AEB, THERE MAY BE INSTANCES OF BRACKETS DEBONDING FROM THE GLASS CAUSE: INCORRECT MANUFACTURING PROCESS AT THE SUPPLIER" Read More »
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TSB #SSM72306
"ISSUE: REPORTS AT PDI UPON REMOVAL OF THE CENTRE CONSOLE PROTECTION, THERE IS GLUE RESIDUE ON THE CONSOLE SURFACE FACE. CAUSE: HIGH IN-VEHICLE TEMPERATURES CAUSING GLUE TO SEEP FROM THE" Read More »
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TSB #SSM42832
Door Lock Cylinder Cover - Fitment at PDI / Replacement. Read More »
STRUCTURE:BODY:BUMPERS
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TSB #K436NAS2
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the luggage compartment lid may foul the rear bumper cover when closing, resulting in paint damage to the bumper cover. Read More »
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TSB #K450 UPS8816-1bN
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the luggage compartment lid latch cover may either become loose or fall off into the luggage compartment. Read More »
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TSB #JTB00522NAS1
SITUATION: ONLY ON VEHICLES WITH MANUAL LUGGAGE COMPARTMENT LIDS, THE LUGGAGE COMPARTMENT LID MAY FOUL THE REAR BUMPER WHEN CLOSING, RESULTING IN PAINT DAMAGE TO THE BUMPER. Read More »
STRUCTURE:BODY:DOOR
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TSB #SSM76010
A customer may report that the front or rear door latch does not operate as expected. Read More »
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TSB #JTB00544NAS2
Front/Rear Door Primary Seal Lower Edge Loose/Adrift Read More »
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TSB #JTB00640NAS2
A slosh/slap noise from the front and/or rear door(s) may be evident. Upon further inspection,water may be found to be trapped in the door(s). Read More »
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TSB #JTB00571NAS1
Situation: A creak noise may be evident from the A-Pillar and/or B-Pillar area when opening a front or rear door. Read More »
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TSB #JTB00544NAS1
Situation: A front and/or rear door primary seal may become loose/adrift from the lower edge of the door. Read More »
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TSB #SSM72986
ISSUE: A CUSTOMER MAY PRESENT A VEHICLE WITH WATER TRAPPED / SOUND IN ITS REAR DOOR. Read More »
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TSB #SSM72390
"ISSUE IT HAS BEEN HIGHLIGHTED THAT IT IS POSSIBLE TO LOCK THE VEHICLE WITH BOTH KEYS INSIDE. KEYS ARE HELD TOGETHER BY CABLE TIES WHEN DELIVERED TO THE RETAILER. CAUSE SOFTWARE ERROR." Read More »
STRUCTURE:BODY:TRUNK LID
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TSB #K436NAS1
Luggage compartment lid clash to bumper. Read More »
STRUCTURE:BODY:HOOD
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TSB #JTB00619NAS2.1
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
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TSB #JTB00619NAS2.2
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
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TSB #JTB00619NAS2.3
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
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TSB #SSM62657
Hood / Bonnet Ajar Switch. Read More »
STRUCTURE:BODY:ROOF AND PILLARS
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TSB #JTB00528NAS3
A 'click' / 'creak' noise may be evident from the top of the A-pillar area or the front of the roof opening panel. Read More »
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TSB #JTB00528NAS2
Situation: A 'click' / 'creak' noise may be evident from the top of the A-pillar area or the front of the roof opening panel. Read More »
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TSB #JTB00528NAS1
Situation: A 'click' / 'creak' noise may be evident from the top of the 'A' pillar area or the front of the roof opening panel. Read More »
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TSB #JTB00505NAS2
"SITUATION: THE ROOF OPENING PANEL MAY NOT CLOSE CORRECTLY. NOTE: THE ROOF OPENING PANEL MAY ALSO BE REFERRED TO AS PANORAMIC ROOF OPENING PANEL. " Read More »
LATCHES/LOCKS/LINKAGES
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TSB #6-343NAS
DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the luggage compartment lid latch cover may either become loose or fall off into the luggage compartment. Read More »
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TSB #K450 UPS8816-1bN
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the luggage compartment lid latch cover may either become loose or fall off into the luggage compartment. Read More »
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
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TSB #SSM76010
A customer may report that the front or rear door latch does not operate as expected. Read More »
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
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TSB #SSM71538Attachme
Updated - Door lock cylinder cover, fitment at PDI / replacement Read More »
-
TSB #SSM71538Attachme
Updated - Door lock cylinder cover, fitment at PDI / replacement Read More »
-
TSB #SSM71538Attachme
Updated - Door lock cylinder cover, fitment at PDI / replacement Read More »
-
TSB #SSM71538-2
Updated - Door lock cylinder cover, fitment at PDI / replacement Read More »
LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH
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TSB #K436NAS1
Luggage compartment lid clash to bumper. Read More »
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
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TSB #JTB00619NAS2.1
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
-
TSB #JTB00619NAS2.2
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
-
TSB #JTB00619NAS2.3
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
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TSB #JTB00619NAS1
The 'Hood open' warning message may be displayed on the Instrument Cluster (IC) and/or the security system status indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly ... Read More »
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
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TSB #K396NAS1
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE IT HAS BEEN REPORTED THAT UNDER SPECIFIC DRIVING CONDITIONS, THE DRIVER MAY INADVERTENTLY PRESS THE ACCELERATOR AND ... Read More »
VEHICLE SPEED CONTROL:CRUISE CONTROL
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TSB #SSM73285
Heads up display does not display cruise control value below 20MPH or 20KPH Read More »
TIRES
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TSB #SSM73888
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon Read More »
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TSB #SSM73888 Attachm
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon Read More »
TIRES:VALVE
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TSB #SSM72670
ISSUE: A NUMBER OF INSTANCES HAVE BEEN REPORTED WHERE A LOSS OF PRESSURE IN TYRES HAS BEEN OBSERVED WITH ASSOCIATED TYRE PRESSURE MONITORING SYSTEM (TPMS) WARNING MESSAGES. Read More »
WHEELS
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TSB #SSM72498
Issue: Wheel stud failures (fractures). Read More »
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TSB #SSM73473
Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle Read More »
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TSB #SSM73473 Attachm
Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle Read More »
-
TSB #SSM73473
Issue: Vehicle user reports a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle. Read More »
-
TSB #SSM72498
Issue: Wheel stud failures (fractures). Read More »
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TSB #JTB00267NAS2
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »
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TSB #SSM72670
ISSUE: A NUMBER OF INSTANCES HAVE BEEN REPORTED WHERE A LOSS OF PRESSURE IN TYRES HAS BEEN OBSERVED WITH ASSOCIATED TYRE PRESSURE MONITORING SYSTEM (TPMS) WARNING MESSAGES. Read More »
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TSB #SSM72498
"ISSUE: WHEEL STUD FAILURES (FRACTURES). CAUSE: OVERLOAD FRACTURE DUE TO INCORRECT TORQUE BEING APPLIED OR INCORRECT PROCESS APPLICATION AND SEQUENCE BEING APPLIED TO THE WHEEL STUD FOLLOWING WHEEL REMOVAL AND REFIT. Read More »
WHEELS:LUGS/NUTS/BOLTS/STUDS
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TSB #SSM72498
Issue: Wheel stud failures (fractures). Read More »
SEATS
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TSB #SSM75619
Seat mounted seat switches a?? Seats not moving Read More »
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TSB #SSM74278
Seat height operates in increments and seat memory function will not work after replacement of seat height motor. Read More »
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TSB #JTB00591NAS2
The front row seat backrest cover(s) and/or cushion cover(s) may exhibit premature cosmetic wear. This affects only vehicles with Light Oyster color seat trim. Read More »
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TSB #JTB00500NAS1
SITUATION: ONLY ON VEHICLES WITH FRONT SEATS EQUIPPED WITH BOTH MASSAGE AND FRONT CUSHION EXTENSION FUNCTIONS, A 'CLICK' NOISE MAY BE HEARD WHEN RAISING / LOWERING THE RIGHT FRONT SEAT CUSHION. Read More »
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TSB #JTB00267NAS2
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »
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TSB #JTB00462NAS1
"SITUATION: THE REAR SEAT RELEASE HANDLE(S) MAY BE LOOSE OR ADRIFT. CAUSE: THIS MAY BE DUE TO THE HANDLE CLIP NOT BEING TIGHTLY RETAINED" Read More »
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TSB #SSM71827
Climate Controlled Seats Diagnosis & Testing Read More »
SEATS:MID/REAR ASSEMBLY
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TSB #JTB00462NAS1
"SITUATION: THE REAR SEAT RELEASE HANDLE(S) MAY BE LOOSE OR ADRIFT. CAUSE: THIS MAY BE DUE TO THE HANDLE CLIP NOT BEING TIGHTLY RETAINED" Read More »
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TSB #SSM72386
"ISSUE: CUSTOMERS MAY STATE THAT THE REAR SEAT CUSHION HAS EXCESSIVE BAGGINESS AND THAT THERE IS AN INCREASE IN WRINKLES WHEN COMPARED WITH PREVIOUS MODELS. Read More »
LANE DEPARTURE
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TSB #SSM73549
Issue: At PDI or at normal service, the dealer may find DTC - U3000 - 49 Control Module internal electronic failure ? recorded in the Side Object Detection Left (SODL) or Side Object Detection Right(SODR) without any customer impact on ... Read More »
LANE DEPARTURE: WARNING
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TSB #SSM73019
Issue The Image Processing Module A (IPMA module, Forward Looking Camera) is being changed unnecessarily and to aid in correctly diagnosing customer issues related to the Lane Keep Assist(LKA) and Lane Departure Warning(LDW) features. Read More »
LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING
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TSB #SSM73019
Issue The Image Processing Module A (IPMA module, Forward Looking Camera) is being changed unnecessarily and to aid in correctly diagnosing customer issues related to the Lane Keep Assist(LKA) and Lane Departure Warning(LDW) features. Read More »
LANE DEPARTURE: LANE KEEP: STEERING ASSIST
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TSB #SSM73019
Issue The Image Processing Module A (IPMA module, Forward Looking Camera) is being changed unnecessarily and to aid in correctly diagnosing customer issues related to the Lane Keep Assist(LKA) and Lane Departure Warning(LDW) features. Read More »
LANE DEPARTURE:LANE KEEP:NAVIGATION SYSTEM/SOFTWARE
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TSB #SSM73019
Issue The Image Processing Module A (IPMA module, Forward Looking Camera) is being changed unnecessarily and to aid in correctly diagnosing customer issues related to the Lane Keep Assist(LKA) and Lane Departure Warning(LDW) features. Read More »
BACK OVER PREVENTION
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TSB #SSM72307
The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Read More »
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TSB #SSM73549
Issue: At PDI or at normal service, the dealer may find DTC - U3000 - 49 Control Module internal electronic failure ? recorded in the Side Object Detection Left (SODL) or Side Object Detection Right(SODR) without any customer impact on ... Read More »
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
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TSB #SSM75617
Near Field Sensing feature degradation (Surround camera; 360 Park Aid) Read More »
INTERIOR LIGHTING
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TSB #SSM72458
"ISSUE: CUSTOMERS MAY REPORT ENGINE MANAGEMENT LIGHT (MIL) ILLUMINATED DURING THE FIRST 1000MILES OF USAGE FROM DELIVERY, WITH THE POSSIBILITY OF A ?NO ENGINE RESTARTS IN XXX MILES, DIESEL EXHAUST FLUID DOSING MALFUNCTION? WARNING ... Read More »
COMMUNICATION
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TSB #SSM72557
"WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A MODULE PART NUMBER OF: FK72-19H440 - AE FK72-19H440 - BE FK72-19H440 - AF FK72-19H440 - BF SDD CANNOT COMMUNICATE ... Read More »
COMMUNICATION: VEHICLE TO VEHICLE
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TSB #SSM70058
Diagnostic Software Hardware Read More »
COMMUNICATION: VEHICLE TO INFRASTRUCTURE
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TSB #SSM72910
ISSUE: DIAGNOSTIC TROUBLE CODE (DTC) U001187 ?MEDIUM SPEED CAN COMMUNICATION BUS PERFORMANCE ? MISSING MESSAGE? MAY BE NOTED IN THE AUXILIARY CONTROL MODULE (AUCM) DURING A SYMPTOM DRIVEN DIAGNOSTICS (SDD) FAULT CODE READ. Read More »
COMMUNICATION:MANUFACTURER TELEMATICS
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TSB #SSM76023
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated. Read More »
EQUIPMENT
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TSB #SSM76010
A customer may report that the front or rear door latch does not operate as expected. Read More »
-
TSB #SSM75826
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin. Read More »
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TSB #SSM75826ATT
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin. Read More »
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TSB #SSM75826
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin. Read More »
-
TSB #SSM75826ATT
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin. Read More »
-
TSB #SSM75826
MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN Read More »
-
TSB #SSM75826ATT
MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN Read More »
-
TSB #SSM75617
NEAR FIELD SENSING FEATURE DEGRADATION Read More »
-
TSB #SSM75849
PIVI LOSS OF GPS LOCATION AND CLOCK TIME Read More »
-
TSB #SSM75849ATT
PIVI LOSS OF GPS LOCATION AND CLOCK TIME Read More »
-
TSB #SSM75826
MHEV DC/DC CONVERTER NOISY, LOW BATTERY WARNING ILLUMINATED. Read More »
-
TSB #SSM75617
Near Field Sensing feature degradation (Surround camera; 360 Park Aid) Read More »
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TSB #IC TP 21B
4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio ... Read More »
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TSB #SFCC_OCT2021_31
Timing chain replacement VVT Service Part Incorrectly Boxed Read More »
-
TSB #SFCC_AUG2021_33
Connectivity functions are no longer working. Read More »
-
TSB #SFCC_AUG2021_34
Navigation voice guidance no longer operational after latest NGI update Read More »
-
TSB #SFCC_JUL2021_40
Navigation voice guidance no longer operational after latest NGI update Read More »
-
TSB #SSM75443
Washer Fluid Low Message Displayed When Washer Bottle Full Read More »
-
TSB #SFCC_MAR2021_21C
Pivi IP27.2 (OS 2.0.6) Read More »
-
TSB #JTB00544NAS2
Front/Rear Door Primary Seal Lower Edge Loose/Adrift Read More »
-
TSB #JTB00595NAS2
There is a wind noise from the A-pillar area or that the windshield finisher is loose. Read More »
-
TSB #JTB00640NAS2
A slosh/slap noise from the front and/or rear door(s) may be evident. Upon further inspection,water may be found to be trapped in the door(s). Read More »
-
TSB #SSM75133
MIL on the Instrument Cluster Read More »
-
TSB #SFCC Jul20_26
20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements Read More »
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TSB #JLRTB02044NAS1
Oil residue can be found leaking from the charge air cooler intake pipe/turbocharger connection. Read More »
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TSB #SSM74814
JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the a??Browsea?? and Track lista?? tiles are greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above. Read More »
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TSB #SSM74814_Attach
JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the a??Browsea?? and Track lista?? tiles are greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13. Read More »
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TSB #TechRS_NOV19_104
SOTA download does not complete first time through Read More »
-
TSB #TechRS_NOV19_106
Quiescent battery drain due to TCU module. Read More »
-
TSB #TechRS_NOV19_108
Voice control is not able to locate destination entry. Read More »
-
TSB #TechRS_NOV19_109
Web Browser functionality is not available. Read More »
-
TSB #SSM74590
Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later versions. Read More »
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TSB #JLRTB02006NAS1
The air flow from the front air vents has become reduced. Read More »
-
TSB #NAS1909013
Service Actions H251 and N377 are Owner Notified Programs (ONP) to update InControl? Touch Pro? software in 2016-18MY vehicles to version 19B from earlier levels. Read More »
-
TSB #SSM74557
Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active. Read More »
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TSB #SFCC SEP19 Slide
Popping sound or crackling noise from the audio system while in use. Read More »
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TSB #JTB00514NAS5
The digital disc player will not eject, occasionally skips tracks, cycles quickly through tracks and 'locks up.' On-screen commands may also fail to operate, an ignition cycle usually temporarily resolves the problem. Read More »
-
TSB #SFCC_AUG19_Slide
Intermittent Bluetooth connection on Android equipped device with software 9.0 Read More »
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TSB #SSM74490
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
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TSB #SSM74490Attachme
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
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TSB #SFCC_JUL19_Slide
Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 softw Read More »
-
TSB #SFCC-JUN19-Slide
Intermittent Bluetooth connection on Android equipped device with software 9.0 Read More »
-
TSB #SFCC_JUN19_Slide
Intermittent Bluetooth connection on Android equipped device with software 9.0 Read More »
-
TSB #SFCCMAY19Slide26
Intermittent Bluetooth connection on Android equipped device with software 9.0 Read More »
-
TSB #SFCC_APRIL19_Sli
PCV DiaphramTorn. The Check Engine Lamp is illuminated. Read More »
-
TSB #SSM74304
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth? Voice commands no longer work Read More »
-
TSB #SFCC-Slide22
InControl Touch Pro Inoperative Read More »
-
TSB #SFCC-Slide39
Customers may report the removable recovery panel is loose incorrectly aligned. Read More »
-
TSB #JTB00567NAS3
A creak noise may be evident from the front bulkhead. Read More »
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TSB #SSM74171
U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start. Read More »
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TSB #SFCC_10JAN19_Sli
Customers may express a concern of water ingress into the front footwells. Read More »
-
TSB #SSM74179
Customer reports "Traction Reduced - 2 Wheel Drive Only? warning message displayed on the Instrument Cluster (IC). Read More »
-
TSB #SSM74063
Issue: A customer may report any of the following concerns when selecting functions on the Touch Screen for 16MY onwards: Video playback not possible although sound is functioning correctly. 17C4 live apps and web browser inoperative. Read More »
-
TSB #SSM74060
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further ... Read More »
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TSB #SFCC_09AUG18_REV
InControl Touch Pro phase 4 customer letter Read More »
-
TSB #SFCC_09AUG18_REV
SIM card activation issues Read More »
-
TSB #SSM73975
Issue: JLR have received a number of reports reference timing chain cover plugs. Customers may complain of engine oil leaks as these plugs have become loose or come adrift over time. Read More »
-
TSB #SSM71538.1
Issue: Customer may report door lock cylinder cover missing or has become adrift. Read More »
-
TSB #JTB00514NAS4
The digital disc may not eject from the digital disc player or intermittently skips tracks, cycles quickly through tracks, and/or 'locks up.' On-screen commands and eject CD may also fail to operate. Read More »
-
TSB #SSM72307
Issue: The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Read More »
-
TSB #SSM72598
Issue: When diagnosisng the touch screen the DTC B14AD-96 is displayed. Read More »
-
TSB #SSM73462
Issue: 1/ When the iPhone is connected to Bluetooth, the user gets an incoming call. The user will not be able to hear the callers voice. Read More »
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TSB #SSM73844
In the event that an SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and ... Read More »
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TSB #JTB00578NAS2
The keyless entry system lock function may not operate or operates intermittently. Read More »
-
TSB #SSM73798
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
-
TSB #JTB00606NAS1
The InControl? secure system may incorrectly identify the vehicle as stolen after crossing an international border. This will result in the Telematics Service Provider contacting the customer to confirm if theft has occurred. Read More »
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TSB #JTB00593NAS2
In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text ... Read More »
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TSB #SSM73588
Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours. Read More »
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TSB #SSM73554
Issue: Park distance control (PDC) audio tones inconsistent with visual display. Read More »
-
TSB #JTB00528NAS2
Situation: A 'click' / 'creak' noise may be evident from the top of the A-pillar area or the front of the roof opening panel. Read More »
-
TSB #K455NAS3
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have a cable assembly for the USB network between the USB hub and the digital disc player that does not match the specification ... Read More »
-
TSB #JTB00553NAS1
Situation: The roof blind may not open correctly. Upon diagnosis, Diagnostic Trouble Code (DTC) B13CB-87 may be stored. Read More »
-
TSB #SSM72926
Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40?) appearing. Read More »
-
TSB #K455NAS1
USB network between USB hub and digital disc player does not match specification Read More »
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TSB #6-343NAS
DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the luggage compartment lid latch cover may either become loose or fall off into the luggage compartment. Read More »
-
TSB #K436NAS2
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the luggage compartment lid may foul the rear bumper cover when closing, resulting in paint damage to the bumper cover. Read More »
-
TSB #K450 UPS8816-1bN
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the luggage compartment lid latch cover may either become loose or fall off into the luggage compartment. Read More »
-
TSB #JTB00544NAS1
Situation: A front and/or rear door primary seal may become loose/adrift from the lower edge of the door. Read More »
-
TSB #K437NAS1
Incontrol touch pro phase 2.5 software update. Read More »
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TSB #JTB00510NAS2
SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL? TOUCH PRO? SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. Read More »
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TSB #K438NAS1
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE INCONTROL? TOUCH PHASE 3 SOFTWARE IS TO BE INTRODUCED TO CORRECT A NUMBER OF ISSUES, INCLUDING: ? SD CARD ... Read More »
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TSB #K434NAS3
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) BEING ILLUMINATED. Read More »
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TSB #SSM72557
"ISSUE: WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A MODULE PART NUMBER OF: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD CANNOT ... Read More »
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TSB #K434NAS2
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) BEING ILLUMINATED. Read More »
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TSB #JTB00477NAS2
SITUATION: A RATTLE NOISE FROM THE FRONT OF THE VEHICLE MAY BE EVIDENT WHEN DRIVING OVER ROUGH ROADS (COBBLESTONE, DAMAGED ROADS, ETC.) WHEN TRAVELING AT LOW TO MODERATE SPEED (10-25MPH / 16-40KM/H). Read More »
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TSB #SSM72878
ISSUE: AFTER COMPLETING ANY MODIFICATION TO THE CAR CONFIGURATION FILE (CCF) ON THE VEHICLES MENTIONED IN THIS SSM EITHER OF THE TWO ISSUES BELOW CAN OCCUR: THE DIAGNOSTIC TROUBLE CODES (DTCS) U2300-62 OR U2300-54 IS STORED IN THE BODY ... Read More »
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TSB #K434NAS1
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) BEING ILLUMINATED. Read More »
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TSB #JTB00522NAS1
SITUATION: ONLY ON VEHICLES WITH MANUAL LUGGAGE COMPARTMENT LIDS, THE LUGGAGE COMPARTMENT LID MAY FOUL THE REAR BUMPER WHEN CLOSING, RESULTING IN PAINT DAMAGE TO THE BUMPER. Read More »
-
TSB #SSM72926
ISSUE: CUSTOMER MAY REPORT ERRATIC AMBIENT AIR TEMPERATURE READINGS OR DEFAULT SETTING (IE.-40?) APPEARING. Read More »
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TSB #JTB00514NAS1
SITUATION: THE COMPACT DISC (CD) PLAYER WILL NOT EJECT THE CD OR INTERMITTENTLY SKIPS TRACKS, CYCLES QUICKLY THROUGH TRACKS, AND 'LOCKS UP.' ON SCREEN COMMANDS AND EJECT CD MAY ALSO FAIL TO OPERATE. Read More »
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TSB #SSM72906
ISSUE: WHEN RUNNING EITHER; ?CONFIGURE NEW MODULE -?INCONTROL TOUCH PRO: INFOTAINMENT MASTER CONTROLLER? OR, ??INCONTROL TOUCH PRO - VEHICLE SHARED SECRET?. Read More »
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TSB #JTB00510NAS1
SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL? TOUCH PRO? FEATURES MAY NOT FUNCTION AS EXPECTED: ? CD PLAYER PERFORMANCE;? UNABLE TO USE THE HARD KEY TO GO TO PREVIOUS TRACK; MUST USE THE SOFT KEY OR STEERING WHEEL BUTTON TO COMPLETE ... Read More »
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TSB #K386NAS1
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE WHERE THE OVERHEAD SUNGLASS HOLDER APPEARS TO BE DISTORTED AND WILL NOT LATCH CORRECTLY IN CERTAIN CONDITIONS. Read More »
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TSB #JTB00500NAS1
SITUATION: ONLY ON VEHICLES WITH FRONT SEATS EQUIPPED WITH BOTH MASSAGE AND FRONT CUSHION EXTENSION FUNCTIONS, A 'CLICK' NOISE MAY BE HEARD WHEN RAISING / LOWERING THE RIGHT FRONT SEAT CUSHION. Read More »
-
TSB #SSM72821
ISSUE: RETAILERS HAVE REPORTED DIFFICULTIES WHEN ACTIVATING THE SECURE DIGITAL (SD) MEMORY CARD FOR INCONTROL TOUCH. Read More »
-
TSB #JTB00492NAS1
SITUATION: THE AUTO STOP/START SYSTEM MAY BE INOPERATIVE. Read More »
-
TSB #K377NAS1
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE AFFECTED VEHICLE RANGE WHERE WATER MAY LEAK INTO THE LUGGAGE COMPARTMENT, POTENTIALLY CAUSING A FAILURE TO START. Read More »
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TSB #6-296NAS
DESCRIPTION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE AFFECTED VEHICLE RANGE WHERE WATER MAY LEAK INTO THE LUGGAGE COMPARTMENT, POTENTIALLY CAUSING A FAILURE TO START. Read More »
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TSB #6-288USA
AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE AFFECTED VEHICLE RANGE, FITTED WITH NAVIGATION, WHERE AN UPDATE TO THE VEHICLE?S CAR CONFIGURATION FILE (CCF) IS REQUIRED TO ENABLE INCONTROL? APPS FUNCTIONALITY. Read More »
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TSB #K355NAS1
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE WHERE AN UPDATE TO THE VEHICLE?S CAR CONFIGURATION FILE (CCF) IS REQUIRED TO ENABLE CONFIGURABLE DYNAMICS FUNCTIONALITY. Read More »
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TSB #SSM72306
"ISSUE: REPORTS AT PDI UPON REMOVAL OF THE CENTRE CONSOLE PROTECTION, THERE IS GLUE RESIDUE ON THE CONSOLE SURFACE FACE. CAUSE: HIGH IN-VEHICLE TEMPERATURES CAUSING GLUE TO SEEP FROM THE CONSOLE PROTECTION TRIM ONTO THE CONSOLE. Read More »
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TSB #SSM72516
"ISSUE: X260 BOOT SPRING DETACHING FROM BODY IN WHITE BRACKET AND / OR SPIGOT BRACKET CAUSE: TOLERANCE BETWEEN FULCRUM POINTS ON COMPONENTS" Read More »
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TSB #SSM72386
"ISSUE: CUSTOMERS MAY STATE THAT THE REAR SEAT CUSHION HAS EXCESSIVE BAGGINESS AND THAT THERE IS AN INCREASE IN WRINKLES WHEN COMPARED WITH PREVIOUS MODELS. Read More »
-
TSB #SSM72302
"ISSUE B1412-96 BEING FLAGGED IN THE GATEWAY MODULE CAUSE UNDER INVESTIGATION." Read More »
-
TSB #SSM72390
"NOTE THIS PHENOMENON CAN ONLY HAPPEN UNDER SPECIFIC CIRCUMSTANCES; IT IS ONLY WHEN BOTH KEYS ARE IN CLOSE PROXIMITY OF EACH OTHER IN THE VEHICLE AND REQUIRES THE EXTERIOR DOOR HANDLE LOCK BUTTON TO BE PRESSED. Read More »
-
TSB #SSM71915
Instructions for jump starting vehicles with discharged battery?s Read More »
-
TSB #JTB00346NAS1
Transit Protection / Wrapguard Staining Read More »
-
TSB #SSM71822
New vehicle storage (Transit relay / Transit mode) Read More »
-
TSB #SSM71794
AM Frequency Stuck In FM Preset Read More »
-
TSB #SSM71794Attachme
AM Frequency Stuck In FM Preset Read More »
-
TSB #SSM70338
Rear transport tow eye being left in place or not discarded Read More »
-
TSB #SSM59597
Audio Amplifier Quiescent drain Read More »
-
TSB #SSM59597a
Entertainment Systems. Read More »
-
TSB #SSM589571
Image. Read More »
-
TSB #SSM589572
Image. Read More »
EQUIPMENT:ELECTRICAL
-
TSB #SFCC_AUG19_Slide
Intermittent Bluetooth connection on Android equipped device with software 9.0 Read More »
-
TSB #SFCC_JUN19_Slide
Intermittent Bluetooth connection on Android equipped device with software 9.0 Read More »
-
TSB #SSM74304
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth? Voice commands no longer work Read More »
-
TSB #SSM74048
Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative. Read More »
-
TSB #SSM74048
Issue: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative. Read More »
-
TSB #SSM72960
Issue: Tunescan does not operate, scrolling window animation is constantly running. Read More »
-
TSB #JTB00578NAS2
The keyless entry system lock function may not operate or operates intermittently. Read More »
-
TSB #SSM73798
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
-
TSB #JTB00606NAS1
The InControl? secure system may incorrectly identify the vehicle as stolen after crossing an international border. This will result in the Telematics Service Provider contacting the customer to confirm if theft has occurred. Read More »
-
TSB #SSM73201
Issue: Customer may report MIL (malfunction indicator light) and / or a restricted performance warning on their Instrument display. DTC's may be flagged P0404-77/84, P042E-72 or P042F-73 applicable to 16MY onwards for Ingenium 2.0D & 3. Read More »
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TSB #K455NAS3
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have a cable assembly for the USB network between the USB hub and the digital disc player that does not match the specification ... Read More »
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TSB #K437NAS2
Situation: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl? Touch Pro? system. Read More »
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TSB #6-339NAS2
DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl? Touch Pro? system. Read More »
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TSB #SSM73074
Issue: When the vehicle is received it is found that the transit bag is 1) Ripped and the sd card is missing. 2) The sd card is for the incorrect region. 3) The sd card is missing but the transit bag is intact. Read More »
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TSB #K439NAS1
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which have been fitted with incorrect literature packs for the InControl? Touch Pro? system. Read More »
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TSB #6-338NAS
DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which have been fitted with incorrect literature packs for the InControl? Touch Pro? system. Read More »
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TSB #JTB00512NAS2
Situation: The clock display on the Touch Screen and the Instrument Cluster appears to 'lose' approximately 2-3 minutes per month and requires a reset on a regular basis. Read More »
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TSB #SSM72557
When fitting a new Remote Function Actuator (RFA) (referred to as the Keyless Vehicle Module - KVM on SDD) with a module part number of: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD cannot communicate with ... Read More »
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TSB #JTB00510NAS2
SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL? TOUCH PRO? SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. Read More »
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TSB #SSM73025
ISSUE: CUSTOMER COMPLAINT OF 1.NO GPS SIGNAL. 2.NO UPDATE ON CURRENT VEHICLE POSITION ON THE DISPLAY. 3.NO UPDATE TO THE TIME DISPLAYED. 4.CHINA ONLY MIGHT STATE THAT THE GPS PAGE SAYS THE GPS SIGNAL IS INVALID. Read More »
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TSB #SSM73019
ISSUE: THE IMAGE PROCESSING MODULE A (IPMA MODULE, FORWARD LOOKING CAMERA) IS BEING CHANGED UNNECESSARILY AND TO AID IN CORRECTLY DIAGNOSING CUSTOMER ISSUES RELATED TO THE LANE KEEP ASSIST(LKA) AND LANE DEPARTURE WARNING(LDW) FEATURES. Read More »
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TSB #K434NAS3
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) BEING ILLUMINATED. Read More »
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TSB #SSM72960
ISSUE: TUNESCAN DOES NOT OPERATE, SCROLLING WINDOW ANIMATION IS CONSTANTLY RUNNING. Read More »
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TSB #JTB00380NAS4
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY. Read More »
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TSB #SSM72913
ISSUE: VEHICLES FITTED WITH INCONTROL TOUCH. TOUCHSCREEN GOES INTO RE-CYCLE MODE (RE-BOOTS) WHEN THE IGNITION IS SWITCHED TO ON. Read More »
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TSB #SSM72913
ISSUE: VEHICLES FITTED WITH INCONTROL TOUCH. TOUCHSCREEN GOES INTO RE-CYCLE MODE (RE-BOOTS) WHEN THE IGNITION IS SWITCHED TO ON. Read More »
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TSB #SSM72906
ISSUE: WHEN RUNNING EITHER; ?CONFIGURE NEW MODULE -?INCONTROL TOUCH PRO: INFOTAINMENT MASTER CONTROLLER? OR, ??INCONTROL TOUCH PRO - VEHICLE SHARED SECRET?. Read More »
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TSB #SSM72906
ISSUE: WHEN RUNNING EITHER; ?CONFIGURE NEW MODULE -?INCONTROL TOUCH PRO: INFOTAINMENT MASTER CONTROLLER? OR, ??INCONTROL TOUCH PRO - VEHICLE SHARED SECRET?. Read More »
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TSB #K414NAS1
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD ... Read More »
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TSB #6-307NAS
ISSUE: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD ... Read More »
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TSB #JTB00510NAS1
SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL? TOUCH PRO? FEATURES MAY NOT FUNCTION AS EXPECTED: ? CD PLAYER PERFORMANCE;? UNABLE TO USE THE HARD KEY TO GO TO PREVIOUS TRACK; MUST USE THE SOFT KEY OR STEERING WHEEL BUTTON TO COMPLETE ... Read More »
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TSB #SSM72828
ISSUE: ROTARY GEAR SHIFT MODULE SELECTOR OPERATION IS UNAVAILABLE FOLLOWING A LOW VOLTAGE EVENT -ACCOMPANIED BY DTC P085D-97. AS A CONSEQUENCE THE ROTARY KNOB WILL NOT RISE AND SO NORMAL OPERATION IS PREVENTED. Read More »
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TSB #SSM72609
CANNOT SWITCH SDARS CHANNELS Read More »
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TSB #SSM72486
"ISSUE: CUSTOMERS MAY REPORT WHILST PRESSING THE AUTO STOP/START BUTTON IN THEIR VEHICLE, A WARNING MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER - AUTO STOP/START NOT AVAILABLE. Read More »
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TSB #SSM72354
"ISSUE: INSTRUMENT CLUSTER DISPLAYS AEB INITIALIZING MESSAGE (IMAGE PROCESSING MODULE A (IPMA) - DTC C1001-49 FLAGGED). CAUSE: DTC RECORDING STRATEGY IS TOO SENSITIVE." Read More »
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TSB #SSM71869
"ISSUE JAGUAR ARE CURRENTLY INVESTIGATING BODY CONTROL MODULES (BCM) AND REMOTE FUNCTION ACTUATORS (RFA) REPLACED FOR A NON-START CONDITION. FOLLOWING SUPPLIER ANALYSIS THE MODULES HAVE BEEN CATEGORISED AS ""NO FAULT FOUND"". Read More »
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TSB #SSM72293
"ISSUE: CUSTOMERS OR TECHNICIANS MAY REPORT THAT THE HVAC CABIN TEMPERATURE CONTROL DOES NOT FUNCTION CORRECTLY AND IS STUCK AT 22 DEGREES CENTIGRADE OR 72 DEGREES FAHRENHEIT. Read More »
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TSB #SSM71803-2
Gen 2.1 Touch screen display recovery process Read More »
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TSB #SSM71803-1
Gen 2.1 Touch screen display recovery process Read More »
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TSB #SSM71803
Gen 2.1 Touch screen display recovery process Read More »
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TSB #SSM70378
No Communication with Chassis Control Modules after reconnecting battery. Chassis. Read More »
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TSB #SSM59597a
Entertainment Systems. Read More »
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
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TSB #SFCC_FEB20_34
XM radio is inop. Read More »
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TSB #SFCC_JUL19_Slide
Intermittent Bluetooth connection on Android equipped device with software 9.0 Read More »
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TSB #SFCC_JUN19_Slide
InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500? status. Read More »
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TSB #SSM74048
Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative. Read More »
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TSB #SSM74063
Issue: A customer may report any of the following concerns when selecting functions on the Touch Screen for 16MY onwards: Video playback not possible although sound is functioning correctly. 17C4 live apps and web browser inoperative. Read More »
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TSB #H017NAS3
An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may experience the Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel, not allowing users to select another ... Read More »
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TSB #SSM73793
Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Read More »
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TSB #JTB00606NAS1
The InControl? secure system may incorrectly identify the vehicle as stolen after crossing an international border. This will result in the Telematics Service Provider contacting the customer to confirm if theft has occurred. Read More »
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TSB #SSM73700
ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Read More »
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TSB #JTB00552NAS4
Situation: In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Read More »
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TSB #H017NAS2
SITUATION: An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may experience the Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel, not allowing users to ... Read More »
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TSB #K437NAS2
Situation: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl? Touch Pro? system. Read More »
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TSB #6-339NAS2
DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl? Touch Pro? system. Read More »
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TSB #JTB00510NAS2
SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL? TOUCH PRO? SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. Read More »
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TSB #JTB00514NAS1
SITUATION: THE COMPACT DISC (CD) PLAYER WILL NOT EJECT THE CD OR INTERMITTENTLY SKIPS TRACKS, CYCLES QUICKLY THROUGH TRACKS, AND 'LOCKS UP.' ON SCREEN COMMANDS AND EJECT CD MAY ALSO FAIL TO OPERATE. Read More »
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TSB #JTB00510NAS1
SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL? TOUCH PRO? FEATURES MAY NOT FUNCTION AS EXPECTED: ? CD PLAYER PERFORMANCE;? UNABLE TO USE THE HARD KEY TO GO TO PREVIOUS TRACK; MUST USE THE SOFT KEY OR STEERING WHEEL BUTTON TO COMPLETE ... Read More »
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TSB #JTB00510NAS1
SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL? TOUCH PRO? FEATURES MAY NOT FUNCTION AS EXPECTED: ? CD PLAYER PERFORMANCE;? UNABLE TO USE THE HARD KEY TO GO TO PREVIOUS TRACK; MUST USE THE SOFT KEY OR STEERING WHEEL BUTTON TO COMPLETE ... Read More »
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TSB #SSM72655
ISSUE: WHEN IN A RADIO FUNCTION SUCH AS FM, AM, DAB/HD THE FOLLOWING BEHAVIOUR IS SEEN: WHEN MAKING A SELECTION USING LEFT OR RIGHT TUNE SOFT KEY BUTTONS OR WHEN SELECTING AN ALTERNATIVE RADIO BAND (IE TRYING TO CHANGE FROM FM TO DAB) ... Read More »
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TSB #SSM72823
ISSUE: CUSTOMER MAY EXPERIENCE MORE THAN ONE OF THE FOLLOWING ISSUE IN THE OPERATION OF THEIR CD: CD WON?T EJECT, INCORRECT ORDER OF RIPPED CD TRACKS, INTERMITTENT RIPPING ISSUES, TRACK SKIPPING, NO DISK SHOWN WHILE ATTEMPTING TO EJECT, ... Read More »
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TSB #SSM72773
"ISSUE A CUSTOMER MAY REPORT A CONCERN THAT, WHEN AN EXTERNAL MEDIA SOURCE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING THE RELEVANT USB CABLE ONLY, THE DEVICE IS NOT CONNECTING TO THE VEHICLE. Read More »
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TSB #SSM71794
AM Frequency Stuck In FM Preset Read More »
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TSB #SSM71794Attachme
AM Frequency Stuck In FM Preset Read More »
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
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TSB #SSM75849
PIVI LOSS OF GPS LOCATION AND CLOCK TIME Read More »
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TSB #SSM75849ATT
PIVI LOSS OF GPS LOCATION AND CLOCK TIME Read More »
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TSB #SFCC_NOV2021_25
Post 21A Update Apple CarPlayA? Navigation Voice Guidance Not Heard Read More »
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TSB #SFCC_SEP2021_25
Navigation voice guidance no longer operational after latest NGI update Read More »
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TSB #SSM73930
Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control. Read More »
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TSB #SSM73793
Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Read More »
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TSB #JTB00552NAS4
Situation: In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Read More »
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TSB #SSM73543
Issue: The Solid State Drive (SSD) within the Infotainment Master Controller (IMC) fails on vehicles fitted with InControl Touch Pro audio systems which causes Navigation, Speech and Media Library to be unavailable to the customer with ... Read More »
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TSB #SSM73139
Issue: Users might be experiencing an issue where the navigation guidance may not work. When navigation destination is set and voice guidance is enabled, the user may not experience the instructions with the voice guidance for navigation. Read More »
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TSB #JTB00510NAS2
SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL? TOUCH PRO? SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. Read More »
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TSB #SSM73025
ISSUE: CUSTOMER COMPLAINT OF 1.NO GPS SIGNAL. 2.NO UPDATE ON CURRENT VEHICLE POSITION ON THE DISPLAY. 3.NO UPDATE TO THE TIME DISPLAYED. 4.CHINA ONLY MIGHT STATE THAT THE GPS PAGE SAYS THE GPS SIGNAL IS INVALID. Read More »
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TSB #K423NAS1
SYSTEM FREEZES AND RESTARTS; LOSS OF FAVORITES, NAVIGATION DESTINATION MUST BE ENTERED MORE THAN ONCE AND OR MOBILE PHONE MUST BE PAIRED MORE THAN ONCE. Read More »
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TSB #K414NAS1
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD ... Read More »
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TSB #6-307NAS
ISSUE: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD ... Read More »
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TSB #K392NAS2
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY REQUIRE AN UPDATE TO THE INCONTROL? TOUCH PRO? SYSTEM TO ADDRESS THE FOLLOWING INTERMITTENT ISSUES:? SYSTEM ... Read More »
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TSB #SSM72655
ISSUE: WHEN IN A RADIO FUNCTION SUCH AS FM, AM, DAB/HD THE FOLLOWING BEHAVIOUR IS SEEN: WHEN MAKING A SELECTION USING LEFT OR RIGHT TUNE SOFT KEY BUTTONS OR WHEN SELECTING AN ALTERNATIVE RADIO BAND (IE TRYING TO CHANGE FROM FM TO DAB) ... Read More »
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TSB #SSM72652
DIFFULTIES ACTIVATING NAVIGATION SD CARD Read More »
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TSB #SSM72600
NAVIGATION SYSTEM ERROR MESSAGE Read More »
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TSB #6-288USA
AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE AFFECTED VEHICLE RANGE, FITTED WITH NAVIGATION, WHERE AN UPDATE TO THE VEHICLE?S CAR CONFIGURATION FILE (CCF) IS REQUIRED TO ENABLE INCONTROL? APPS FUNCTIONALITY. Read More »
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TSB #6-289NAS
AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE AFFECTED VEHICLE RANGE, FITTED WITH NAVIGATION, WHERE AN UPDATE TO THE VEHICLE?S CAR CONFIGURATION FILE (CCF) IS REQUIRED TO ENABLE CONFIGURABLE DYNAMICS FUNCTIONALITY. Read More »
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TSB #SSM72591
"ISSUE. GPS ANTENNA IS BEING REPLACED AND IS NO FAULT FOUND WHEN TESTED BY SUPPLIER GEN2.1 SYSTEMS FITTED TO XJ AND XF CURRENT CAR POSITION INDICATOR WILL NOT LOCK ONTO CORRECT LOCATION ON MAP. Read More »
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TSB #SSM72520
"ISSUED DEC 2015. ISSUE THE INCORRECT PARTS ARE BEING REPLACED WHEN SD CARD READ ERROR MESSAGE IS DISPLAYED IN THE NAVIGATION SCREEN. CAUSE SD CARD" Read More »
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TSB #SSM72513
"ISSUED DEC 2015. ISSUE FOR VEHICLES FITTED WITH THE IN CONTROL TOUCH THERE COULD BE A CUSTOMER CONCERN THAT ON COLLECTION OF THEIR VEHICLE THE CORRECT SEARCH COUNTRY HAS NOT BEEN SELECTED IN THE NAVIGATION. Read More »
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TSB #SSM69558
Navigation errors or freezing on the `Initalization` screen Read More »
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TSB #SSM69558-2
Navigation errors or freezing on the `Initalization` screen Read More »
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TSB #SSM69518
Unable to save navigation co-ordinates Read More »
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TSB #SSM69518-2
Unable to save navigation co-ordinates Read More »
EQUIPMENT:ELECTRICAL:INFOTAINMENT
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TSB #SSM75813
Weather and Park & Pay Apps disappear after PIVI update Read More »
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TSB #SSM75617
NEAR FIELD SENSING FEATURE DEGRADATION Read More »
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TSB #BIG5DEC21_27A
Voice guidance concerns when using Apple CarPlay. Read More »
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TSB #IC TP 21B
4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio ... Read More »
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TSB #SSM59617
Infotainment System AV button greyed out. Read More »
EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
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TSB #SSM75813
Weather and Park & Pay Apps disappear after PIVI update Read More »
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TSB #SSM69078
Bluetooth issues after software updates. Read More »
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TSB #SSM69558
Navigation errors or freezing on the `Initalization` screen Read More »
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TSB #DVD13104
DVD software update Read More »
EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
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TSB #SSM71803-2
Gen 2.1 Touch screen display recovery process Read More »
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TSB #SSM71803-1
Gen 2.1 Touch screen display recovery process Read More »
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TSB #SSM71803
Gen 2.1 Touch screen display recovery process Read More »
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TSB #SSM69458-2
Unable to select preferences on the touch screen Read More »
EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
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TSB #SSM69078
Bluetooth issues after software updates. Read More »
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
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TSB #SFCC_APRIL19_Sli
The yellow reflector in the headlamp assembly is delaminating Read More »
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TSB #SFCC_08MAR18
Jaguar Land Rover Shop Foreman Conference Call Read More »
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TSB #SSM73511
Issue: Jaguar headlining cleaning products Read More »
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TSB #SSM73511
Issue: Jaguar headlining cleaning products Read More »
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TSB #SFCC_14DEC17
Presentation from Dealer Shop Foreman Conference Call Read More »
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TSB #SSM73304
Issue: Customers may report the engine management light (MIL) is illuminated with the possibility of a ?Traction Reduced - 2 Wheel Drive Only? warning message displayed within the instrument cluster message centre and DTC?s P1888-18, ... Read More »
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TSB #SSM73298
TCU fails activation and DTC U2109 flagged Read More »
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TSB #JTB00380NAS4
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY. Read More »
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TSB #6192USA
Quality Assurance Stop. Read More »
EQUIPMENT ADAPTIVE/MOBILITY
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TSB #SSM75133
MIL on the Instrument Cluster Read More »
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TSB #JLRTB02044NAS1
Oil residue can be found leaking from the charge air cooler intake pipe/turbocharger connection. Read More »
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TSB #TechRS_NOV19_106
Quiescent battery drain due to TCU module. Read More »
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TSB #TechRS_NOV19_109
Web Browser functionality is not available. Read More »
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TSB #SSM74490
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
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TSB #SSM74490Attachme
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
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TSB #SFCC_APRIL19_Sli
The yellow reflector in the headlamp assembly is delaminating Read More »
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TSB #SFCC_APRIL19_Sli
PCV DiaphramTorn. The Check Engine Lamp is illuminated. Read More »
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TSB #SSM74063
Issue: A customer may report any of the following concerns when selecting functions on the Touch Screen for 16MY onwards: Video playback not possible although sound is functioning correctly. 17C4 live apps and web browser inoperative. Read More »
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TSB #SFCC_10MAY18_01
Upon investigation a technician may find that the Telematics Control Module (TCU) is not reporting on the network. Read More »
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TSB #JTB00461NAS2
Situation: The front overhead console sunglasses holder may appear to be distorted and will not latch correctly in certain conditions. Read More »
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TSB #K396NAS1
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE IT HAS BEEN REPORTED THAT UNDER SPECIFIC DRIVING CONDITIONS, THE DRIVER MAY INADVERTENTLY PRESS THE ACCELERATOR AND ... Read More »
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TSB #JTB00510NAS2
SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL? TOUCH PRO? SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. Read More »
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TSB #K438NAS1
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE INCONTROL? TOUCH PHASE 3 SOFTWARE IS TO BE INTRODUCED TO CORRECT A NUMBER OF ISSUES, INCLUDING: ? SD CARD ... Read More »
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TSB #K434NAS3
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) BEING ILLUMINATED. Read More »
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TSB #SSM72557
"ISSUE: WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A MODULE PART NUMBER OF: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD CANNOT ... Read More »
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TSB #K434NAS2
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) BEING ILLUMINATED. Read More »
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TSB #JTB00477NAS2
SITUATION: A RATTLE NOISE FROM THE FRONT OF THE VEHICLE MAY BE EVIDENT WHEN DRIVING OVER ROUGH ROADS (COBBLESTONE, DAMAGED ROADS, ETC.) WHEN TRAVELING AT LOW TO MODERATE SPEED (10-25MPH / 16-40KM/H). Read More »
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TSB #SSM72878
ISSUE: AFTER COMPLETING ANY MODIFICATION TO THE CAR CONFIGURATION FILE (CCF) ON THE VEHICLES MENTIONED IN THIS SSM EITHER OF THE TWO ISSUES BELOW CAN OCCUR: THE DIAGNOSTIC TROUBLE CODES (DTCS) U2300-62 OR U2300-54 IS STORED IN THE BODY ... Read More »
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TSB #K434NAS1
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) BEING ILLUMINATED. Read More »
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TSB #K423NAS1
SYSTEM FREEZES AND RESTARTS; LOSS OF FAVORITES, NAVIGATION DESTINATION MUST BE ENTERED MORE THAN ONCE AND OR MOBILE PHONE MUST BE PAIRED MORE THAN ONCE. Read More »
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TSB #K424NAS1
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND COULD EXPERIENCE A NON-START CONDITION ONLY WHEN BOTH SMART KEYS ARE ... Read More »
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TSB #SSM72516
ISSUE: X260 BOOT SPRING DETACHING FROM BODY IN WHITE BRACKET AND / OR SPIGOT BRACKET. Read More »
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TSB #JTB00510NAS1
SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL? TOUCH PRO? FEATURES MAY NOT FUNCTION AS EXPECTED: ? CD PLAYER PERFORMANCE;? UNABLE TO USE THE HARD KEY TO GO TO PREVIOUS TRACK; MUST USE THE SOFT KEY OR STEERING WHEEL BUTTON TO COMPLETE ... Read More »
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TSB #SSM72878
ISSUE: AFTER COMPLETING ANY MODIFICATION TO THE CAR CONFIGURATION FILE (CCF) ON THE VEHICLES MENTIONED IN THIS SSM EITHER OF THE TWO ISSUES BELOW CAN OCCUR: THE DIAGNOSTIC TROUBLE CODES (DTCS) U2300-62 OR U2300-54 IS STORED IN THE BODY ... Read More »
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TSB #SSM72811
ISSUE: THE TOUCH SCREEN IS INOPERATIVE WITH A POP-UP MESSAGE ?INPUT THE PIN CODE?. IT WILL ALSO NOT BE POSSIBLE TO OPEN THE LUGGAGE/TAILGATE AND THE GLOVE BOX. Read More »
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TSB #SSM72770
"ISSUE CUSTOMERS HAVE COMPLAINED THAT THE VOICE RECOGNITION DOES NOT RECOGNISE THEIR COMMAND USING THE ?SAY WHAT THEY SEE/SAY A COMMAND? FUNCTION. ACCENTS AND REGIONAL DIALECTS ARE NOT BEING RECOGNISED. Read More »
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TSB #JTB00477NAS1
SITUATION: A RATTLE NOISE FROM THE FRONT OF THE VEHICLE MAY BE EVIDENT WHEN DRIVING OVER ROUGH ROADS (COBBLE STONE, DAMAGED ROADS, ETC.) WHEN TRAVELING AT LOW TO MODERATE SPEED (10-25MPH / 16-40KM/H). Read More »
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TSB #K377NAS2
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE AFFECTED VEHICLE RANGE WHERE WATER MAY LEAK INTO THE LUGGAGE COMPARTMENT, POTENTIALLY CAUSING A FAILURE TO START. Read More »
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TSB #6-296NAS
DESCRIPTION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE AFFECTED VEHICLE RANGE WHERE WATER MAY LEAK INTO THE LUGGAGE COMPARTMENT, POTENTIALLY CAUSING A FAILURE TO START. Read More »
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TSB #JTB00446NAS3
"SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. Read More »
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TSB #JTB00460NAS1
"SITUATION: THE VEHICLE MAY LOCK WITH BOTH KEYS IN THE VEHICLE WHEN OPERATING THE EXTERIOR HANDLE. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ISSUE WITH THE REMOTE FUNCTION ACTUATOR (RFA)." Read More »
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TSB #SSM71966
"ISSUE: SUBMITTING A BRAKE NOISE EPQR. SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION" Read More »
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TSB #JTB00446NAS2
"SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. Read More »
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TSB #SSM72516
"ISSUE: X260 BOOT SPRING DETACHING FROM BODY IN WHITE BRACKET AND / OR SPIGOT BRACKET CAUSE: TOLERANCE BETWEEN FULCRUM POINTS ON COMPONENTS" Read More »
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TSB #SSM72498
"ISSUE: WHEEL STUD FAILURES (FRACTURES). CAUSE: OVERLOAD FRACTURE DUE TO INCORRECT TORQUE BEING APPLIED OR INCORRECT PROCESS APPLICATION AND SEQUENCE BEING APPLIED TO THE WHEEL STUD FOLLOWING WHEEL REMOVAL AND REFIT. Read More »
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TSB #SSM72482
"ISSUE: WHEN USING THE INCONTROL TOUCH MAP UPDATER, THERE HAVE BEEN ISOLATED REPORTS OF STABILITY CONCERNS DURING ACTIVATING OR UPDATING THE SECURE DIGITAL (SD) CARD. CAUSE: VERSION 2. Read More »
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TSB #SSM72390
"NOTE THIS PHENOMENON CAN ONLY HAPPEN UNDER SPECIFIC CIRCUMSTANCES; IT IS ONLY WHEN BOTH KEYS ARE IN CLOSE PROXIMITY OF EACH OTHER IN THE VEHICLE AND REQUIRES THE EXTERIOR DOOR HANDLE LOCK BUTTON TO BE PRESSED. Read More »
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TSB #SSM72306
"ISSUE: REPORTS AT PDI UPON REMOVAL OF THE CENTRE CONSOLE PROTECTION, THERE IS GLUE RESIDUE ON THE CONSOLE SURFACE FACE. CAUSE: HIGH IN-VEHICLE TEMPERATURES CAUSING GLUE TO SEEP FROM THE" Read More »
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TSB #SSM58937
Cigar Lighter Elements Not Supplied. Read More »
EQUIPMENT:APPLIANCE:AIR CONDITIONER
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TSB #SFCC_14JUN18_14_
A Customer may report a noise or low air flow from the HVAC system Read More »
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TSB #JTB00380NAS4
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY. Read More »
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TSB #JTB00380NAS3
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY. Read More »
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TSB #SSM72293
ISSUE: CUSTOMERS OR TECHNICIANS MAY REPORT THAT THE HVAC CABIN TEMPERATURE CONTROL DOES NOT FUNCTION CORRECTLY AND IS STUCK AT 22 DEGREES CENTIGRADE OR 72 DEGREES FAHRENHEIT. Read More »
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TSB #SSM72293
HVAC CABIN TEMPERATURE CONTROL DOES NOT FUNCTION PROPERLY Read More »
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TSB #SSM72293
"ISSUE: CUSTOMERS OR TECHNICIANS MAY REPORT THAT THE HVAC CABIN TEMPERATURE CONTROL DOES NOT FUNCTION CORRECTLY AND IS STUCK AT 22 DEGREES CENTIGRADE OR 72 DEGREES FAHRENHEIT. Read More »
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TSB #JTB-00311-NAS-1
"SITUATION: AN ODOR MAY BE PRESENT WHEN THE CLIMATE CONTROL SYSTEM IS SWITCHED 'ON'. CAUSE: THIS MAY BE CAUSED BY MOLD SPORE ACCUMULATION / BUILD-UP IN THE EVAPORATOR CORE." Read More »
EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
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TSB #SFCC_NOV2021_25
Post 21A Update Apple CarPlayA? Navigation Voice Guidance Not Heard Read More »
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TSB #SSM68358
Audio System Speaker Diagnosis Read More »
EQUIPMENT:EMERGENCY:ESCAPE/EGRESS/EXIT
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TSB #JTB00573NAS1
Situation: When installing the removable rear quarter window to the vehicle, it may be difficult to operate the locking lever. Read More »
UNKNOWN OR OTHER
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TSB #SSM68938
Noise Vibration Read More »
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TSB #SSM69078
Bluetooth issues after software updates. Read More »
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TSB #SSM69458-2
Unable to select preferences on the touch screen Read More »
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TSB #SSM70058
Diagnostic Software Hardware Read More »
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TSB #SSM69558
Navigation errors or freezing on the `Initalization` screen Read More »
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TSB #SSM69558-2
Navigation errors or freezing on the `Initalization` screen Read More »
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TSB #SSM69518
Unable to save navigation co-ordinates Read More »
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TSB #SSM69518-2
Unable to save navigation co-ordinates Read More »
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TSB #SSM69038
HVAC Evaporator Data Requested Upon Replacement Read More »
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TSB #SSM68878
RCM - Configuration failure DTC`s logged in module Read More »
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TSB #SSM68358
Audio System Speaker Diagnosis Read More »
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TSB #DVD13104
DVD software update Read More »