TSB Document:

• SB-10097027-1020.pdf

Affected Component: ELECTRICAL SYSTEM:SOFTWARE

Summary

"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE AFFECTED VEHICLE RANGE, FITTED WITH NAVIGATION, WHERE AN UPDATE TO THE VEHICLEÂ’S CAR CONFIGURATION FILE (CCF) IS REQUIRED TO ENABLE INCONTROL APPS FUNCTIONALITY. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN."

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