Technical Service Bulletins (TSBs) for the 2014 F-TYPE are official communications between Jaguar & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start. Read More »
The steering wheel control switches and/or paddle shifters may not function as expected and lead to one or more of the following features not functioning as expected: ? Paddle shifters do not operate ? Steering wheel audio volume ... Read More »
SITUATION: CUSTOMERS MAY REPORT A CONCERN WITH POWER STEERING ASSIST AND, IF THE VEHICLE CAR WAS ALSO IN DYNAMIC MODE, A CHANGE IN COLOR OF THE INSTRUMENT CLUSTER ILLUMINATION MAY OCCUR. Read More »
SITUATION: THE STEERING WHEEL MAY EXHIBIT A VIBRATION / SHIMMY WHILE DRIVING. CAUSE: THIS MAY BE CAUSED BY A ROAD WHEEL/TIRE ASSEMBLY IMBALANCE AND/OR TEMPORARY TIRE FLAT-SPOTTING. Read More »
SITUATION: A STEERING WHEEL SHIMMY MAY BE EVIDENT DURING THE PRE-DELIVERY INSPECTION (PDI) ROAD TEST DUE TO TEMPORARY FLAT SPOTS ON THE ROLLING SURFACE OF THE TIRE. Read More »
"SITUATION: A STEERING WHEEL SHIMMY MAY BE EVIDENT DURING THE PRE-DELIVERY INSPECTION (PDI) ROAD TEST DUE TO TEMPORARY FLAT SPOTS ON THE ROLLING SURFACE OF THE TIRE. Read More »
SITUATION: CUSTOMERS MAY REPORT A CONCERN WITH POWER STEERING ASSIST AND, IF THE VEHICLE CAR WAS ALSO IN DYNAMIC MODE, A CHANGE IN COLOR OF THE INSTRUMENT CLUSTER ILLUMINATION MAY OCCUR. Read More »
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »
"SITUATION: A STEERING WHEEL SHIMMY MAY BE EVIDENT DURING THE PRE-DELIVERY INSPECTION (PDI) ROAD TEST DUE TO TEMPORARY FLAT SPOTS ON THE ROLLING SURFACE OF THE TIRE. Read More »
"SITUATION: A SUSPENSION 'KNOCK' / 'CREAK' NOISE MAY BE HEARD FROM THE REAR OF THE VEHICLE WHEN GOING OVER BUMPS OR WHEN MANEUVERING AT SLOW SPEEDS. CAUSE: THIS MAY BE CAUSED BY THE REAR SPRING / SHOCK ABSORBER. Read More »
"SITUATION: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014 MODEL YEAR F-TYPE (X152) VEHICLES WHICH MAY EXHIBIT A 'KNOCK' OR ?CREAK? NOISE FROM THE REAR OF THE VEHICLE WHEN GOING OVER BUMPS OR WHEN MANEUVERING AT LOW ... Read More »
"REPUBLISHED AUGUST 2013. ISSUE: A CUSTOMER MAY REPORT A KNOCK OR CREAK FROM THE REAR OF THE VEHICLE WHEN GOING OVER BUMPS OR MANEUVERING AT SLOW SPEED. CAUSE: ABSENCE OF AN ISOLATOR SLEEVE FITTED TO THE REAR COIL SPRING. Read More »
"SITUATION: A SUSPENSION 'KNOCK' / 'CREAK' NOISE MAY BE HEARD FROM THE REAR OF THE VEHICLE WHEN GOING OVER BUMPS OR WHEN MANEUVERING AT SLOW SPEEDS. CAUSE: THIS MAY BE CAUSED BY THE REAR SPRING / SHOCK ABSORBER. Read More »
"ISSUE: A CUSTOMER MAY REPORT A KNOCK OR CREAK FROM THE REAR OF THE VEHICLE WHEN GOING OVER BUMPS OR MANEUVERING AT SLOW SPEED. CAUSE: ABSENCE OF AN ISOLATOR SLEEVE FITTED TO THE REAR COIL SPRING." Read More »
"REPUBLISHED AUGUST 2013. ISSUE: A CUSTOMER MAY REPORT A KNOCK OR CREAK FROM THE REAR OF THE VEHICLE WHEN GOING OVER BUMPS OR MANEUVERING AT SLOW SPEED. CAUSE: ABSENCE OF AN ISOLATOR SLEEVE FITTED TO THE REAR COIL SPRING. Read More »
"SITUATION: A SUSPENSION 'KNOCK' / 'CREAK' NOISE MAY BE HEARD FROM THE REAR OF THE VEHICLE WHEN GOING OVER BUMPS OR WHEN MANEUVERING AT SLOW SPEEDS. CAUSE: THIS MAY BE CAUSED BY THE REAR SPRING / SHOCK ABSORBER. Read More »
"SITUATION: A SUSPENSION 'KNOCK' / 'CREAK' NOISE MAY BE HEARD FROM THE REAR OF THE VEHICLE WHEN GOING OVER BUMPS OR WHEN MANEUVERING AT SLOW SPEEDS. CAUSE: THIS MAY BE CAUSED BY THE REAR SPRING / SHOCK ABSORBER. Read More »
"SITUATION: A SUSPENSION 'KNOCK' / 'CREAK' NOISE MAY BE HEARD FROM THE REAR OF THE VEHICLE WHEN GOING OVER BUMPS OR WHEN MANEUVERING AT SLOW SPEEDS. CAUSE: THIS MAY BE CAUSED BY THE REAR SPRING / SHOCK ABSORBER. Read More »
A customer may present an F-Type exhibiting rear brake squeak / squeal Although the noise does not indicate a degradation in functionality or braking performance, it may lead to customer dissatisfaction, and unscheduled retailer visits ... Read More »
A customer may present an F-Type with 19 inch wheels exhibiting rear brake squeak / squeal Although the noise does not indicate a degradation in functionality or braking performance, it may lead to customer dissatisfaction, and ... Read More »
A customer may present an F-Type with 19 inch wheels exhibiting rear brake squeak / squeal Although the noise does not indicate a degradation in functionality or braking performance, it may lead to customer dissatisfaction, and ... Read More »
"ISSUE: SUBMITTING A BRAKE NOISE EPQR. SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION" Read More »
"SITUATION: A 'SQUEAL' NOISE FROM THE REAR BRAKES MAY BE EVIDENT AT SLOW SPEED AS THE VEHICLE IS COMING TO A STOP. CAUSE: THIS MAY BE CAUSED BY NOISE GENERATED FROM THE CONTACT POINTS OF THE BRAKE CALIPER AND PADS. Read More »
"ISSUE: SUBMITTING A BRAKE NOISE EPQR. SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION" Read More »
JAGUAR: 2014-2015 MODEL YEAR XJ(351) INFORMATION REGARDING BRAKE BOOSTER SOLENOID CONNECTOR SPRING LOCKING MECHANISM WHICH MAY BE CAUSED BY ECO STOP/ START FUNCTION. *LJ Read More »
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »
"ISSUE: SUBMITTING A BRAKE NOISE EPQR. SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION" Read More »
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »
Issue: Rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is under slight load and on overrun. Read More »
Issue: Rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is under slight load and on overrun. Read More »
ISSUE: THE CUSTOMER MAY REPORT A NOISE FROM THE ENGINE BAY. THIS MAYBE ACCOMPANIED WITH THE COOLANT GAUGE READING HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATED. Read More »
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTC) RELEVANT TO AN EVAPORATIVE EMISSION (EVAP) FAULT STORED IN THE POWERTRAIN CONTROL MODULE (PCM). Read More »
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED. UPON DIAGNOSIS, THE TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES (DTC) RELEVANT TO THE MID-CATALYST AND POST-CATALYST HEATED OXYGEN SENSORS (HO2S) -- P0036, P0037, ... Read More »
SITUATION: ONE OF THE FOLLOWING ISSUES MAY OCCUR: ? THE GEAR SELECTOR LED INDICATOR FLASHES AND NEUTRAL IS INVOLUNTARILY ENGAGED WHEN COMING TO A STOP. Read More »
"SITUATION: THE ENGINE MAY INTERMITTENTLY FAIL TO START. CAUSE: THIS MAY BE CAUSED BY THE BATTERY JUNCTION BOX (BJB) CONNECTION NOT BEING TIGHTENED TO CORRECT TORQUE VALUE." Read More »
"SITUATION: ONE OF THE FOLLOWING ISSUES MAY OCCUR: ? THE GEAR SELECTOR LED INDICATOR FLASHES AND NEUTRAL IS INVOLUNTARILY ENGAGED WHEN COMING TO A STOP. Read More »
"SITUATION: ONE OR MORE FO THE FOLLOWING ISSUES MAY BE EVIDENT WHEN USING THE SMART KEY: ? ENGINE FAILS TO CRANK; ? 'SMART KEY NOT FOUND' MESSAGE DISPLAYED IN THE INSTRUMENT CLUSTER; ? VEHICLE MAY NOT UNLOCK / LOCK WHEN USING PASSIVE ... Read More »
"SITUATION: TO ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OXYGEN (O2) SENSORS, UPDATED ENGINE CONTROL MODULE (ECM) SOFTWARE IS REQUIRED ON THE MODELS, ENGINE VARIANTS, AND VEHICLE IDENTIFICATION NUMBER (VIN) RANGES AS LISTED IN ... Read More »
"SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED. UPON DIAGNOSIS, THE TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES (DTC) RELEVANT TO THE MID-CATALYST AND POST-CATALYST HEATED OXYGEN SENSORS (HO2S) -- P0036, ... Read More »
"SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE. THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. Read More »
"SITUATION: THE FLUID LEVEL IN THE ENGINE COOLANT SYSTEM EXPANSION TANK MAY FALL BELOW THE MINIMUM LEVEL OVER A PERIOD OF TIME OR A ?LOW COOLANT LEVEL? MESSAGE IS DISPLAYED IN THE MESSAGE CENTER. Read More »
"SITUATION: A 'HUMMING' NOISE MAY BE EVIDENT FROM THE ENGINE WHEN THE ENGINE IS IDLING. CAUSE: THIS MAY BE CAUSED BY DUST AND/OR WATER INGRESS TO THE PRIMARY DRIVE BELT IDLER PULLEY BEARING." Read More »
"SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE. THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. Read More »
"SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE. THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. Read More »
"ISSUE: A CUSTOMER MAY REPORT THAT THEIR F-TYPE VEHICLE IS TOO LOUD WHEN STARTING THE ENGINE. THE INITIAL 'START-UP ROAR' MAY BE AUDIBLE FOR A FEW SECONDS BEFORE THE RPM DROPS TO A QUIETER LEVEL. Read More »
"ISSUE A SIGNIFICANT NUMBER OF TSS MOTORS HAVE BEEN REPLACED UNDER WARRANTY, WHEN RETURNED TO THE SUPPLIER FOR ANALYSIS MANY ARE DEEMED AS ?NO FAULT FOUND?. Read More »
Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. Read More »
Situation: T he transmission may default to Neutral (N) when the vehicle comes to a stop with Auto Stop/Start active. The gear indicator display may also flash on the Instrument Cluster and on the Transmission Control Switch (TCS). Read More »
SITUATION: During an engine cold-start (coolant temperature at or below 75?C / 167?F), the engine may exhibit hard starting, rough idle, poor running, and/or an engine misfire. Read More »
"SITUATION: THE FLUID LEVEL IN THE ENGINE COOLANT SYSTEM EXPANSION TANK MAY FALL BELOW THE MINIMUM LEVEL OVER A PERIOD OF TIME OR A ?LOW COOLANT LEVEL? MESSAGE IS DISPLAYED IN THE MESSAGE CENTER. Read More »
SITUATION: THE FLUID LEVEL IN THE ENGINE COOLANT SYSTEM EXPANSION TANK MAY FALL BELOW THE MINIMUM LEVEL OVER A PERIOD OF TIME OR A ?LOW COOLANT LEVEL? MESSAGE IS DISPLAYED IN THE MESSAGE CENTER. Read More »
"SITUATION: THE FLUID LEVEL IN THE ENGINE COOLANT SYSTEM EXPANSION TANK MAY FALL BELOW THE MINIMUM LEVEL OVER A PERIOD OF TIME OR A ?LOW COOLANT LEVEL? MESSAGE IS DISPLAYED IN THE MESSAGE CENTER. Read More »
Issue: Rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is under slight load and on overrun. Read More »
A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC) ?Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). Read More »
A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC) ?Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). Read More »
"ISSUE: A CUSTOMER MAY REPOR T A NOISE IN THE CABIN AREA, THAT MAY APPEAR TO BE COMING F ROM THE REAR LEF T HAND SIDE OF THE VEHICLE CAUSE: THIS MAY BE DUE TO THE VACUUM HOSE ON THE EXHAUS T SOUND VACUUM PUMP, BEING IN CONTACT WI TH ... Read More »
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTC) RELEVANT TO AN EVAPORATIVE EMISSION (EVAP) FAULT STORED IN THE POWERTRAIN CONTROL MODULE (PCM). Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
Issue: Customers may report either a ?squeak? noise coming from the rear of the vehicle when the active exhaust valve is requested to open or close. Read More »
"SITUATION: THE FUEL TANK MAY BE DIFFICULT TO FILL, WITH THE FUEL DELIVERY 'CUTTING OUT' SEVERAL TIMES. CAUSE: THIS MAY BE CAUSED BY AN INSUFFICIENT FLOW RATE OF THE FUEL TANK FILLER PIPE." Read More »
"SITUATION: THE FUEL TANK MAY BE DIFFICULT TO FILL, WITH THE FUEL DELIVERY 'CUTTING OUT' SEVERAL TIMES. CAUSE: THIS MAY BE CAUSED BY AN INSUFFICIENT FLOW RATE OF THE FUEL TANK FILLER PIPE." Read More »
"SITUATION: THE FUEL TANK MAY BE DIFFICULT TO FILL, WITH THE FUEL DELIVERY 'CUTTING OUT' SEVERAL TIMES. CAUSE: THIS MAY BE CAUSED BY AN INSUFFICIENT FLOW RATE OF THE FUEL TANK FILLER PIPE." Read More »
"ISSUE: HIGH PRESSURE FUEL PUMP DIAGNOSTICS ON 3.0L AJ126 AND 5.0L AJ133 ENGINES HAVE BEEN UPDATED. ACTION: PLEASE REFER TO THE PROCEDURE BELOW FOR INFORMATION ON HOW TO ACCESS THE NEW INFORMATION THROUGH SDD. Read More »
"ISSUE: HIGH PRESSURE FUEL PUMP DIAGNOSTICS ON 3.0L AJ126 AND 5.0L AJ133 ENGINES HAVE BEEN UPDATED. ACTION: PLEASE REFER TO THE PROCEDURE BELOW FOR INFORMATION ON HOW TO ACCESS THE NEW INFORMATION THROUGH SDD. Read More »
"ISSUE: WHEN INVESTIGATING CUSTOMER REPORTS FOR INCORRECT FUEL GAUGE CONCERNS THE DEALER TECHNICIAN MAY DIAGNOSE THAT THE FUEL SENDERS ARE OPEN CIRCUIT. Read More »
"SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE. THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. Read More »
"SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE. THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. Read More »
"ISSUE: HIGH PRESSURE FUEL PUMP DIAGNOSTICS ON 3.0L AJ126 AND 5.0L AJ133 ENGINES HAVE BEEN UPDATED. ACTION: PLEASE REFER TO THE PROCEDURE BELOW FOR INFORMATION ON HOW TO ACCESS THE NEW INFORMATION THROUGH SDD. Read More »
A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) and Oxygen (O2) sensor ... Read More »
Issue: A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan. Engineering would like to investigate the root cause as to these concerns Read More »
Situation: T he transmission may default to Neutral (N) when the vehicle comes to a stop with Auto Stop/Start active. The gear indicator display may also flash on the Instrument Cluster and on the Transmission Control Switch (TCS). Read More »
Issue: A technician may want to run the ?Powertrain ? Transmission module adaption clear? routine, for any vehicle with an 8HP transmission, and will not be able to find the routine within SDD. Read More »
SITUATION: ONE OF THE FOLLOWING ISSUES MAY OCCUR: ? THE GEAR SELECTOR LED INDICATOR FLASHES AND NEUTRAL IS INVOLUNTARILY ENGAGED WHEN COMING TO A STOP. Read More »
"SITUATION: THE TRANSMISSION MAY BE STUCK IN PARK (P) ON ENGINE START UP. CAUSE: THIS MAY BE CAUSED WHEN, UNDER CERTAIN CONDITIONS, AN ENGINE START OCCURS BEFORE THE TRANSMISSION CONTROL MODULE (TCM) AND TRANSMISSION CONTROL SWITCH (TCS) ... Read More »
"ISSUE: CUSTOMER MAY REPORT THAT THE SURFACE OF THE ?P? BUTTON ON THE X152 GSM IS WEARING WITH LOSS OF DEFINITION OF THE PAINT FINISH (SEE ATTACHED FILE FOR AN EXAMPLE) CAUSE: PAINT SURFACE FINISH NOT AS EXPECTED. Read More »
JAGUAR: WHEN AT A STOP, TRANSMISSION APPEARS IN NEUTRAL EVEN WHEN TRANSMISSION CONTROL SWITCH WAS NOT MOVED AND GEAR POSITION INDICATOR AND INSTRUMENT CLUSTER FLASHING D OR S IN MESSAGE CLUSTER. Read More »
"SITUATION: A 'KNOCK' / 'CLONK' NOISE MAY BE EVIDENT FROM THE DRIVELINE WHEN: ? SHIFTING TRANSMISSION BETWEEN DRIVE (D) AND REVERSE (R) WHEN STATIONARY; ? SHIFTING TRANSMISSION BETWEEN DRIVE (D) AND REVERSE (R) AT LOW SPEEDS (PARKING OR ... Read More »
"SITUATION: A 'KNOCK' / 'CLONK' NOISE MAY BE EVIDENT FROM THE DRIVELINE WHEN: ? SHIFTING TRANSMISSION BETWEEN DRIVE (D) AND REVERSE (R) WHEN STATIONARY; ? SHIFTING TRANSMISSION BETWEEN DRIVE (D) AND REVERSE (R) AT LOW SPEEDS (PARKING OR ... Read More »
"SITUATION: THE TRANSMISSION MAY BE STUCK IN PARK (P) ON ENGINE START UP. CAUSE: THIS MAY BE CAUSED WHEN, UNDER CERTAIN CONDITIONS, AN ENGINE START OCCURS BEFORE THE TRANSMISSION CONTROL MODULE (TCM) AND TRANSMISSION CONTROL SWITCH ... Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC) ?Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). Read More »
A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC) ?Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). Read More »
A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC) ?Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). Read More »
A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC) ?Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). Read More »
SITUATION: ONE OF THE FOLLOWING ISSUES MAY OCCUR: ? THE GEAR SELECTOR LED INDICATOR FLASHES AND NEUTRAL IS INVOLUNTARILY ENGAGED WHEN COMING TO A STOP. Read More »
"SITUATION: ONE OF THE FOLLOWING ISSUES MAY OCCUR: ? THE GEAR SELECTOR LED INDICATOR FLASHES AND NEUTRAL IS INVOLUNTARILY ENGAGED WHEN COMING TO A STOP. Read More »
"SITUATION: AFTER COMING TO A STOP, THE VEHICLE WILL NOT MOVE OFF AND THE TRANSMISSION MAY APPEAR TO BE IN NEUTRAL EVEN THOUGH THE TRANSMISSION CONTROL SWITCH HAS NOT BEEN MOVED. Read More »
"SITUATION: AFTER COMING TO A STOP, THE VEHICLE WILL NOT MOVE OFF AND THE TRANSMISSION MAY APPEAR TO BE IN NEUTRAL EVEN THOUGH THE TRANSMISSION CONTROL SWITCH HAS NOT BEEN MOVED. Read More »
"ISSUE: FOR THE MODELS IDENTIFIED ABOVE, A CONCERN HAS BEEN IDENTIFIED WITH THE LATEST TCM SOFTWARE RELEASED ON DVD 139 PATCH 15. CAUSE: CURRENTLY UNDER INVESTIGATION WITH JLR ENGINEERING." Read More »
"SITUATION: THE TRANSMISSION MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING: ? TRANSMISSION HOLDS ONTO GEARS WHEN NOT NECESSARY; ? HARSH OR POOR SHIFT QUALITY WHEN DRIVING; AND/OR ? INCORRECT SHIFT TIMING. Read More »
"ISSUE: A CUSTOMER MAY REPORT THAT THEIR TRANSMISSION ROTARY SHIFTER OR GEAR SELECTOR MAY BE EITHER LOCKED, OR FAILING TO ENGAGE DRIVE OR REVERSE. Read More »
"SITUATION: AFTER COMING TO A STOP, THE VEHICLE WILL NOT MOVE OFF AND THE TRANSMISSION MAY APPEAR TO BE IN NEUTRAL EVEN THOUGH THE TRANSMISSION CONTROL SWITCH HAS NOT BEEN MOVED. Read More »
"ISSUE: ENGINEERING IS INVESTIGATING THE CAUSE OF FRONT DRIVE SHAFTS (HALF SHAFTS) RUBBER BOOTS SPLIT OR DAMAGED ON JAGUAR VEHICLES IN WARRANTY. CAUSE: UNKNOWN ? ENGINEERING INVESTIGATION ON-GOING. Read More »
"ISSUE: ENGINEERING IS INVESTIGATING THE CAUSE OF FRONT DRIVE SHAFTS (HALF SHAFTS) RUBBER BOOTS SPLIT OR DAMAGED ON JAGUAR VEHICLES IN WARRANTY. CAUSE: UNKNOWN ? ENGINEERING INVESTIGATION ON-GOING. Read More »
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated. Read More »
When attempting to complete the a??Replace ECUa?? application for the Occupant Classification System Module (OCS) the application fails. The error message a??The following error was encountered: a?? is displayed to the user. Read More »
Issue: Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9. The concern will only affect New Low line Infotainment (NLI) systems. Read More »
Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active. Read More »
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9. The concern will only affect New Low line Infotainment (NLI) systems. Read More »
U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start. Read More »
U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start. Read More »
The steering wheel control switches and/or paddle shifters may not function as expected and lead to one or more of the following features not functioning as expected: ? Paddle shifters do not operate ? Steering wheel audio volume ... Read More »
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further ... Read More »
Issue: ?SOS Limited Availability? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code (DTC) U3000-49 logged in the TCU (Telematics Control Unit). Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
A Customer may report one or more of: Lack of power, Restricted performance displayed on Instrument Cluster (IC), Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). Read More »
Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. Read More »
Issue: The technician may notice that the All Terrain Control Module (ATCM) shows offline within the ECU diagnostics menu, of Pathfinder. The concern prevents the technician from using Pathfinder to diagnose or rectify concerns with ATCM. Read More »
Situation: T he transmission may default to Neutral (N) when the vehicle comes to a stop with Auto Stop/Start active. The gear indicator display may also flash on the Instrument Cluster and on the Transmission Control Switch (TCS). Read More »
Issue: At PDI or at normal service, the dealer may find DTC - U3000 - 49 Control Module internal electronic failure ? recorded in the Side Object Detection Left (SODL) or Side Object Detection Right(SODR) without any customer impact on ... Read More »
Issue: Technician may report one of the following conditions during or post PDI: DTC U2109-09 (Back up Battery Component Failures) During PDI it may not be possible to activate Telematics services Vehicle message centre may display "SOS ... Read More »
Issue: A technician may want to run the ?Powertrain ? Transmission module adaption clear? routine, for any vehicle with an 8HP transmission, and will not be able to find the routine within SDD. Read More »
"ISSUE A CUSTOMER MAY REPORT A CONCERN THAT, WHEN AN EXTERNAL MEDIA SOURCE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING THE RELEVANT USB CABLE ONLY, THE DEVICE IS NOT CONNECTING TO THE VEHICLE. Read More »
"ISSUE. GPS ANTENNA IS BEING REPLACED AND IS NO FAULT FOUND WHEN TESTED BY SUPPLIER GEN2.1 SYSTEMS FITTED TO XJ AND XF CURRENT CAR POSITION INDICATOR WILL NOT LOCK ONTO CORRECT LOCATION ON MAP. Read More »
"ISSUED DEC 2015. ISSUE VEHICLES BATTERY CLAIMS FOR BATTERY DISCHARGED. CAUSE THE BATTERY STORAGE PROCESS HAS NOT BEEN CORRECTLY FOLLOWED UPON VEHICLE DELIVERY AND FOLLOWING A PDI." Read More »
"ISSUE: CUSTOMERS MAY REPORT WHILST PRESSING THE AUTO STOP/START BUTTON IN THEIR VEHICLE, A WARNING MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER - AUTO STOP/START NOT AVAILABLE. DTC B12CD-87 WILL BE LOGGED IN THE GATEWAY MODULE GWM). Read More »
"SITUATION: VIBRATIONS AND/OR RATTLES MAY BE EVIDENT WHEN LISTENING TO THE ENTERTAINMENT SYSTEM. CAUSE: THIS MAY BE CAUSED BY TRIM AND/OR WIRING CONTACT." Read More »
"ISSUE ONLY APPLICABLE TO SOFTWARE VERSIONS 30.3 (GEN 3) FK72-14C104-AF AND 29.3 (GEN 2) DPLA-14C104-AG WHEN CHECKING FOR FAULT CODES LOGGED IN THE KVM (KEYLESS VEHICLE MODULE) ALSO KNOWN AS THE RFA (REMOTE FUNCTION ACTUATOR) F000- ... Read More »
"ISSUE THE WRONG COMPONENT MAYBE REPLACED WHEN TROUBLESHOOTING BLUETOOTH CONNECTIVITY IN CAR. CAUSE THE FRONT CONTROL DISPLAY INTERFACE MODULE (TOUCHSCREEN) HAS NO EFFECT ON BLUETOOTH CONNECTIVITY IN THE CAR AND AS SUCH MAY BE ... Read More »
JAGUAR F TYPE/ X152 : THE FRONT TO REAR POWER CABLE HAS BECOME DETACHED FROM THE PANEL STUD, WHICH PASSES THROUGH THE BOOT FLOOR, DUE TO FRICTION WELD BETWEEN CABLE AND STUD FAILURE. *LJ Read More »
"ISSUE: THE FRONT TO REAR POWER CABLE HAS BECOME DETACHED FROM THE THROUGH PANEL STUD, WHERE IT PASSES THROUGH THE BOOT FLOOR. CAUSE: FAILURE OF THE FRICTION WELD BETWEEN THE CABLE AND STUD. (SEE FILE ATTACHED AS AN EXAMPLE). Read More »
"ISSUE: APPLE IOS, AND ANDROID PHONE ISSUES AFTER SOFTWARE UPDATES. THE CUSTOMER MAY REPORT A RANGE OF PROBLEMS WITH THEIR PHONE CONNECTION, AUDIO QUALITY OR PHONEBOOK WHICH HAVE STARTED TO HAPPEN AFTER THE PHONE WAS MANUALLY OR ... Read More »
"ISSUE: A CUSTOMER MAY REPORT THAT THEIR PHONE, DISCONNECTS DURING OR AFTER PHONE CALLS, SHOWS AS PAIRED BUT NOT AVAILABLE, IS NOT SHOWING AS PAIRED BUT IS AVAILABLE, IS DIFFICULT TO PAIR, AUDIO FRAGMENTS WHEN STREAMING MUSIC AND/OR ... Read More »
"ISSUE: A CUSTOMER MAY REPORT VARIOUS WARNING LIGHTS ARE SHOWN ON THEIR VEHICLES INSTRUMENT CLUSTER WHILST DRIVING, ABS/DSC/TC & CRUISE. DTC C1A96-64 AND OR PCM 0703-62 MAY BE REGISTERED. Read More »
"DESCRIPTION ON A LIMITED NUMBER OF 2014 MODEL YEAR JAGUAR F-TYPE VEHICLES, THE DATE FORMAT ON THE TOUCH SCREEN (TS) SYSTEM SETTINGS / CLOCK ADJUST MENU MAY BE UNABLE TO BE CHANGED FROM 'DD/MM/YYYY' TO 'MM/DD/YYYY' DUE TO A SOFTWARE ... Read More »
"SITUATION: THE DATE FORMAT ON THE TOUCH SCREEN (TS) SYSTEM SETTINGS / CLOCK ADJUST MENU MAY BE UNABLE TO BE CHANGED FROM 'DD/MM/YYYY' TO 'MM/DD/YYYY' DUE TO A SOFTWARE ISSUE WITHIN THE INSTRUMENT CLUSTER (IC). Read More »
"CONCERN ONLY WHEN REVERSE IS SELECTED, THE MAIN VOLUME CONTROL KNOB / RADIO POWER BUTTON NEAR THE SHIFTER, DOES NOT OPERATE. RADIO AND OR PARK DISTANCE VOLUME CANNOT BE ADJUSTED FROM THE MAIN VOLUME CONTROL KNOB. Read More »
Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain. Read More »
Action: When completing Primary battery diagnosis for Eco Stop concerns, it is recommended to use the Midtronics GRX-3080 battery tester. JLR are currrently investigating a hand held battery tester to replace the Midtronics EXP-1080. Read More »
"SITUATION: THE ENGINE MAY INTERMITTENTLY FAIL TO START. CAUSE: THIS MAY BE CAUSED BY THE BATTERY JUNCTION BOX (BJB) CONNECTION NOT BEING TIGHTENED TO CORRECT TORQUE VALUE." Read More »
"ISSUED DEC 2015. ISSUE VEHICLES BATTERY CLAIMS FOR BATTERY DISCHARGED. CAUSE THE BATTERY STORAGE PROCESS HAS NOT BEEN CORRECTLY FOLLOWED UPON VEHICLE DELIVERY AND FOLLOWING A PDI." Read More »
"ISSUE THE TOUCH SCREEN DISPLAY (TSD) ALSO KNOWN AS FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR HIGH LEVEL DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY FROM SDD RESULTING IN NO COMMUNICATIONS WITH THE ... Read More »
"SITUATION: THE BATTERY CHARGE WARNING INDICATOR MAY BE ILLUMINATED, A BATTERY WARNING MESSAGE MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER, AND DIAGNOSTIC TROUBLE CODE (DTC) B1404-13 MAY BE STORED. Read More »
"ISSUE: A SIGNIFICANT NUMBER OF BMS (BATTERY MONITORING SYSTEM) MODULES HAVE BEEN REPLACED WHEN DTC B11DB-87 IS LOGGED, WHEN RETURNED TO THE SUPPLIER FOR ANALYSIS MANY ARE DEEMED ?NO FAULT FOUND? CAUSE: INCORRECT ... Read More »
"ISSUE A NUMBER OF ALTERNATORS ARE BEING REPLACED UNDER WARRANTY AND ARE FOUND TO BE FAULTY DUE TO INTERNAL REGULATOR CHIP DAMAGE. CAUSE ALTERNATORS ARE BEING DAMAGED DUE TO CROSS POLARITY WHEN THE VEHICLE IS JUMP STARTED. Read More »
"ISSUED MAY 2014: THE TOUCH SCREEN DISPLAY (TSD) ALSO KNOWN AS FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR HIGH LEVEL DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY FROM SDD RESULTING IN NO ... Read More »
"ISSUE: A CUSTOMER MAY REPORT THAT THEIR PHONE, DISCONNECTS DURING OR AFTER PHONE CALLS, SHOWS AS PAIRED BUT NOT AVAILABLE, IS NOT SHOWING AS PAIRED BUT IS AVAILABLE, IS DIFFICULT TO PAIR, AUDIO FRAGMENTS WHEN STREAMING MUSIC AND/OR ... Read More »
"ISSUE A NUMBER OF ALTERNATORS ARE BEING REPLACED UNDER WARRANTY AND ARE FOUND TO BE FAULTY DUE TO INTERNAL REGULATOR CHIP DAMAGE. CAUSE ALTERNATORS ARE BEING DAMAGED DUE TO CROSS POLARITY WHEN THE VEHICLE IS JUMP STARTED. Read More »
"ISSUE JAGUAR ARE CURRENTLY INVESTIGATING BODY CONTROL MODULES (BCM) AND REMOTE FUNCTION ACTUATORS (RFA) REPLACED FOR A NON-START CONDITION. FOLLOWING SUPPLIER ANALYSIS THE MODULES HAVE BEEN CATEGORISED AS ""NO FAULT FOUND"". Read More »
"SITUATION: VIBRATIONS AND/OR RATTLES MAY BE EVIDENT WHEN LISTENING TO THE ENTERTAINMENT SYSTEM. CAUSE: THIS MAY BE CAUSED BY TRIM AND/OR WIRING CONTACT." Read More »
A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A NUMBER OF 2014-2015 MODEL YEAR F-TYPE (X152) VEHICLES WITH THE WIRING CONNECTING THE SEAT BELT TENSIONER SYSTEM TO THE MAIN CABIN HARNESS. Read More »
A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A NUMBER OF 2014-2015 MODEL YEAR F-TYPE (X152) VEHICLES WITH THE WIRING CONNECTING THE SEAT BELT TENSIONER SYSTEM TO THE MAIN CABIN HARNESS. Read More »
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
"ISSUE: THE FRONT TO REAR POWER CABLE HAS BECOME DETACHED FROM THE THROUGH PANEL STUD, WHERE IT PASSES THROUGH THE BOOT FLOOR. CAUSE: FAILURE OF THE FRICTION WELD BETWEEN THE CABLE AND STUD. (SEE FILE ATTACHED AS AN EXAMPLE). Read More »
"ISSUE: CUSTOMERS MAY REPORT WHILST PRESSING THE AUTO STOP/START BUTTON IN THEIR VEHICLE, A WARNING MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER - AUTO STOP/START NOT AVAILABLE. DTC B12CD-87 WILL BE LOGGED IN THE GATEWAY MODULE GWM). Read More »
"ISSUE: CUSTOMERS MAY REPORT WHILST PRESSING THE AUTO STOP/START BUTTON IN THEIR VEHICLE, A WARNING MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER - AUTO STOP/START NOT AVAILABLE. Read More »
"ISSUE A CUSTOMER MAY REPORT A CONCERN THAT, WHEN AN EXTERNAL MEDIA SOURCE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING THE RELEVANT USB CABLE ONLY, THE DEVICE IS NOT CONNECTING TO THE VEHICLE. Read More »
"ISSUE: CUSTOMERS MAY REPORT WHILST PRESSING THE AUTO STOP/START BUTTON IN THEIR VEHICLE, A WARNING MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER - AUTO STOP/START NOT AVAILABLE. Read More »
"ISSUE: CUSTOMERS MAY REPORT WHILST PRESSING THE AUTO STOP/START BUTTON IN THEIR VEHICLE, A WARNING MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER - AUTO STOP/START NOT AVAILABLE. DTC B12CD-87 WILL BE LOGGED IN THE GATEWAY MODULE GWM). Read More »
"SITUATION: THE SURFACE OF THE INSTRUMENT CLUSTER LENS MAY BE DAMAGED OR MARKED. CAUSE: A LOWER-LEVEL SERVICE REPAIR PART IS NOW AVAILABLE IN THE EVENT DAMAGE OR MARKING IS CAUSED BY AN OBJECT IMPACTING AGAINST THE LENS AND/OR ... Read More »
"SITUATION: CONDENSATION MAY BE EVIDENT ON THE INSTRUMENT PANEL CENTER VENT. CAUSE: THIS MAY BE CAUSED BY A DIFFERENCE IN AIR/TRIM TEMPERATURE, RESULTING IN CONDENSATION FORMING ON TOP OF THE INSTRUMENT PANEL CENTER VENT. Read More »
"CONCERN WHEN ATTEMPTING TO SET THE DATE FORMAT WITHIN THE TOUCH SCREEN, A CUSTOMER MAY NOT BE ABLE TO SELECT AND RETAIN THE MM/DD/YYYY FORMAT. CAUSE THE SOFTWARE IN THE INSTRUMENT CLUSTER MAY NOT BE AT LATEST LEVEL. Read More »
ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC) .The concern occurs when updating to phase 4.0 using PATHFINDER 180 Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Read More »
ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Read More »
"ISSUE. GPS ANTENNA IS BEING REPLACED AND IS NO FAULT FOUND WHEN TESTED BY SUPPLIER GEN2.1 SYSTEMS FITTED TO XJ AND XF CURRENT CAR POSITION INDICATOR WILL NOT LOCK ONTO CORRECT LOCATION ON MAP. Read More »
"SITUATION: ONE OF THE FOLLOWING ISSUES MAY OCCUR: ? THE GEAR SELECTOR LED INDICATOR FLASHES AND NEUTRAL IS INVOLUNTARILY ENGAGED WHEN COMING TO A STOP. Read More »
"SITUATION: TO ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OXYGEN (O2) SENSORS, UPDATED ENGINE CONTROL MODULE (ECM) SOFTWARE IS REQUIRED ON THE MODELS, ENGINE VARIANTS, AND VEHICLE IDENTIFICATION NUMBER (VIN) RANGES AS LISTED IN ... Read More »
"ISSUE: WHEN USING THE INCONTROL TOUCH MAP UPDATER, THERE HAVE BEEN ISOLATED REPORTS OF STABILITY CONCERNS DURING ACTIVATING OR UPDATING THE SECURE DIGITAL (SD) CARD. CAUSE: VERSION 2. Read More »
"SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED. UPON DIAGNOSIS, THE TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES (DTC) RELEVANT TO THE MID-CATALYST AND POST-CATALYST HEATED OXYGEN SENSORS (HO2S) -- P0036, ... Read More »
"ISSUE ONLY APPLICABLE TO SOFTWARE VERSIONS 30.3 (GEN 3) FK72-14C104-AF AND 29.3 (GEN 2) DPLA-14C104-AG WHEN CHECKING FOR FAULT CODES LOGGED IN THE KVM (KEYLESS VEHICLE MODULE) ALSO KNOWN AS THE RFA (REMOTE FUNCTION ACTUATOR) F000- ... Read More »
"ISSUE: WHEN USING THE INCONTROL TOUCH MAP UPDATER TO ACTIVATE A SECURE DIGITAL (SD) CARD THERE IS NOT AN ONSCREEN MESSAGE TO CONFIRM THE ACTIVATION HAS BEEN COMPLETED SUCCESSFULLY. Read More »
"ISSUE: ON MONDAY 6TH JULY BETWEEN 5AM AND 9AM (GMT+1:00) USERS WILL BE UNABLE TO ACTIVATE THE SECURE DIGITAL (SD) CARD USING THE INCONTROL TOUCH MAP UPDATER ON SYMPTOM DRIVEN DIAGNOSTICS (SDD) AS THE MESSAGE ?CONNECTION ERROR? WILL ... Read More »
"I S SUE REPOR TS HAVE BEEN RECEIVED OF USERS BEING UNABLE TO ACTIVATE A SECURE DIGITAL (SD) CARD, AS THEY EXPERIENCE A 'CONNECT ION ER ROR ' WHEN USING THE INCONT ROL TOUCH MAP UPDATER TOOL ON SYMPTOM DRIVEN DIAGNOST IC (SDD). Read More »
"ISSUE: WHEN A NEW MAP UPDATE IS RELEASED FOR THE INCONT ROL TOUCH SYSTEM, USERS MAY NOT BE ABLE TO COMPLETE THE MAP UPDATE ON THE SECURE DIGI TAL (SD) CARD. Read More »
"SITUATION: AFTER COMING TO A STOP, THE VEHICLE WILL NOT MOVE OFF AND THE TRANSMISSION MAY APPEAR TO BE IN NEUTRAL EVEN THOUGH THE TRANSMISSION CONTROL SWITCH HAS NOT BEEN MOVED. Read More »
"ISSUE: FOR THE MODELS IDENTIFIED ABOVE, A CONCERN HAS BEEN IDENTIFIED WITH THE LATEST TCM SOFTWARE RELEASED ON DVD 139 PATCH 15. CAUSE: CURRENTLY UNDER INVESTIGATION WITH JLR ENGINEERING." Read More »
"ISSUE THE WRONG COMPONENT MAYBE REPLACED WHEN TROUBLESHOOTING BLUETOOTH CONNECTIVITY IN CAR. CAUSE THE FRONT CONTROL DISPLAY INTERFACE MODULE (TOUCHSCREEN) HAS NO EFFECT ON BLUETOOTH CONNECTIVITY IN THE CAR AND AS SUCH MAY BE ... Read More »
"SITUATION: THE TRANSMISSION MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING: ? TRANSMISSION HOLDS ONTO GEARS WHEN NOT NECESSARY; ? HARSH OR POOR SHIFT QUALITY WHEN DRIVING; AND/OR ? INCORRECT SHIFT TIMING. Read More »
"ISSUE THE TOUCH SCREEN DISPLAY (TSD) ALSO KNOWN AS FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR HIGH LEVEL DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY FROM SDD RESULTING IN NO COMMUNICATIONS WITH THE ... Read More »
"ISSUE THE REMOTE FUNCTION ACTUATOR (RFA) ALSO KNOWN AS THE KEYLESS VEHICLE MODULE (KVM), MAY FAIL TO CORRECTLY DOWNLOAD SOFTWARE ON OCCASIONS. Read More »
"ISSUED MAY 2014: THE TOUCH SCREEN DISPLAY (TSD) ALSO KNOWN AS FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR HIGH LEVEL DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY FROM SDD RESULTING IN NO ... Read More »
"SITUATION: WITH THE CENTER FACE VENT UNIT IN THE RAISED POSITION, FORCING IT DOWNWARDS WILL DISENGAGE THE VENT UNIT AND BECOME FREE-MOVING FOR REMAINDER OF THAT DRIVE CYCLE. Read More »
"SITUATION: THE INTEGRATED CONTROL PANEL MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING ISSUES: ? THE SELECTED TEMPERATURE DISPLAY IS INOPERATIVE/BLANK; ? THE AMBER STATUS ILLUMINATION IS INOPERATIVE; AND/OR ? THE BLUE HALO ILLUMINATION ... Read More »
"SITUATION: THE INTEGRATED CONTROL PANEL MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING ISSUES: ? THE SELECTED TEMPERATURE DISPLAY IS INOPERATIVE/BLANK; ? THE AMBER STATUS ILLUMINATION IS INOPERATIVE; AND/OR ? THE BLUE HALO ILLUMINATION ... Read More »
"ISSUE: APPLE IOS, AND ANDROID PHONE ISSUES AFTER SOFTWARE UPDATES. THE CUSTOMER MAY REPORT A RANGE OF PROBLEMS WITH THEIR PHONE CONNECTION, AUDIO QUALITY OR PHONEBOOK WHICH HAVE STARTED TO HAPPEN AFTER THE PHONE WAS MANUALLY OR ... Read More »
"ISSUE: A CUSTOMER MAY REPORT THAT THEIR PHONE, DISCONNECTS DURING OR AFTER PHONE CALLS, SHOWS AS PAIRED BUT NOT AVAILABLE, IS NOT SHOWING AS PAIRED BUT IS AVAILABLE, IS DIFFICULT TO PAIR, AUDIO FRAGMENTS WHEN STREAMING MUSIC AND/OR ... Read More »
"ISSUE: APPLE IOS, AND ANDROID PHONE ISSUES AFTER SOFTWARE UPDATES. THE CUSTOMER MAY REPORT A RANGE OF PROBLEMS WITH THEIR PHONE CONNECTION, AUDIO QUALITY OR PHONEBOOK WHICH HAVE STARTED TO HAPPEN AFTER THE PHONE WAS MANUALLY OR ... Read More »
"ISSUE: A CUSTOMER MAY REPORT THAT THEIR PHONE, DISCONNECTS DURING OR AFTER PHONE CALLS, SHOWS AS PAIRED BUT NOT AVAILABLE, IS NOT SHOWING AS PAIRED BUT IS AVAILABLE, IS DIFFICULT TO PAIR, AUDIO FRAGMENTS WHEN STREAMING MUSIC AND/OR ... Read More »
"DESCRIPTION ON A LIMITED NUMBER OF 2014 MODEL YEAR JAGUAR F-TYPE VEHICLES, THE DATE FORMAT ON THE TOUCH SCREEN (TS) SYSTEM SETTINGS / CLOCK ADJUST MENU MAY BE UNABLE TO BE CHANGED FROM 'DD/MM/YYYY' TO 'MM/DD/YYYY' DUE TO A SOFTWARE ... Read More »
"SITUATION: THE DATE FORMAT ON THE TOUCH SCREEN (TS) SYSTEM SETTINGS / CLOCK ADJUST MENU MAY BE UNABLE TO BE CHANGED FROM 'DD/MM/YYYY' TO 'MM/DD/YYYY' DUE TO A SOFTWARE ISSUE WITHIN THE INSTRUMENT CLUSTER (IC). Read More »
"CONCERN WHEN ATTEMPTING TO SET THE DATE FORMAT WITHIN THE TOUCH SCREEN, A CUSTOMER MAY NOT BE ABLE TO SELECT AND RETAIN THE MM/DD/YYYY FORMAT. CAUSE THE SOFTWARE IN THE INSTRUMENT CLUSTER MAY NOT BE AT LATEST LEVEL. Read More »
"SITUATION: CONDENSATION / MIST MAY APPEAR ON THE INSIDE OF FRONT AND/OR REAR EXTERIOR LAMPS. CAUSE: CONDENSATION/MIST IS A NATURAL PHENOMENON WHICH CAN OCCUR WHEN THERE IS A TEMPERATURE DIFFERENCE BETWEEN THE INSIDE AND OUTSIDE OF THE ... Read More »
Headlamp lens micro cracking - A small number of customer's may report that the lens surface of the headlamp is cracking (as per attached image 1.0). Read More »
Headlamp lens micro cracking - A small number of customer's may report that the lens surface of the headlamp is cracking (as per attached image 1.0). Read More »
Headlamp lens micro cracking - A small number of customer's may report that the lens surface of the headlamp is cracking (as per attached image 1.0). Read More »
AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014 MODEL YEAR JAGUAR F-TYPE (X152) VEHICLES AND 2013-2014 MODEL YEAR XK (X150) VEHICLES WHERE THE HEADLAMP AIM MAY HAVE BEEN INCORRECTLY SET." Read More »
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014 MODEL YEAR F-TYPE (X152) VEHICLES AND 2013-2014 MODEL YEAR XK (X150) VEHICLES WHERE THE HEADLAMP AIM MAY HAVE BEEN INCORRECTLY SET. Read More »
Issue: At PDI or at normal service, the dealer may find DTC - U3000 - 49 Control Module internal electronic failure ? recorded in the Side Object Detection Left (SODL) or Side Object Detection Right(SODR) without any customer impact on ... Read More »
"ISSUE: CUSTOMERS HAVE REPORTED THAT CHROME / BLACK DOOR FINISHERS ON THE REAR WINDOW/REAR FENDER BECOMING SLIGHTLY ADRIFT DUE TO PARTIAL DELAMINATION." Read More »
In the event that an SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and ... Read More »
"ISSUE: CUSTOMER REPORTS THAT THEY CAN HEAR A CREAKING/TICKING NOISE WHILE DRIVING COMING FROM THE SEATBELT IN THEIR F-TYPE. CAUSE: IN THE AS-WORN CONDITION, THE SEATBELT WEBBING CAN COME IN CONTACT WITH THE SEAT MATERIAL. Read More »
A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A NUMBER OF 2014-2015 MODEL YEAR F-TYPE (X152) VEHICLES WITH THE WIRING CONNECTING THE SEAT BELT TENSIONER SYSTEM TO THE MAIN CABIN HARNESS. Read More »
A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A NUMBER OF 2014-2015 MODEL YEAR F-TYPE (X152) VEHICLES WITH THE WIRING CONNECTING THE SEAT BELT TENSIONER SYSTEM TO THE MAIN CABIN HARNESS. Read More »
"ISSUE: CUSTOMER REPORTS THAT THEY CAN HEAR A CREAKING/TICKING NOISE WHILE DRIVING COMING FROM THE SEATBELT IN THEIR F-TYPE. CAUSE: IN THE AS-WORN CONDITION, THE SEATBELT WEBBING CAN COME IN CONTACT WITH THE SEAT MATERIAL. Read More »
JAGUAR F-TYPE 2014-2015: ISSUE REGARDING THE SEAT BELT TENSIONER SYSTEM NOT INDICATING THE PRESENCE OF A CHILD RESTRAINT OR LIGHT WEIGHT OCCUPANT. *LJ Read More »
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »
"SITUATION: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON 2014 MODEL YEAR F-TYPE (X152) VEHICLES WITHIN THE LISTED VIN RANGE WHERE PAINT IS NOT ADHERING TO THE REAR PANELS AND THAT THE PAINT IS PEELING WHERE THE SILL MEETS THE REAR QUARTER. Read More »
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »
"ISSUE: JLR ARE INVESTIGATING THE COSMETIC APPEARANCE OF THE PAINTED REAR BRAKE CALIPERS FITTED TO F TYPE VEHICLES. CAUSE: UNKNOWN AT THIS TIME." Read More »
"SITUATION: THE HOOD, FRONT FENDERS, AND FRONT BUMPER COVER MAY NOT BE CORRECTLY ALIGNED. CAUSE: THIS MAY BE CAUSED BY PANEL GAPS NOT BEING SET CORRECTLY DURING MANUFACTURING PROCESSES." Read More »
"THIS SSM HAS BEEN PUBLISHED TO HIGHLIGHT THE DIFFERENCES BETWEEN THE REAR SPOILER OPERATION OF A F-TYPE CONVERTIBLE AND A F-TYPE COUPE TO AVOID A MISDIAGNOSIS. Read More »
"SITUATION: THE HOOD, FRONT FENDERS, AND FRONT BUMPER COVER MAY NOT BE CORRECTLY ALIGNED. CAUSE: THIS MAY BE CAUSED BY PANEL GAPS NOT BEING SET CORRECTLY DURING MANUFACTURING PROCESSES." Read More »
"ISSUE: CUSTOMERS HAVE REPORTED THAT CHROME / BLACK DOOR FINISHERS ON THE REAR WINDOW/REAR FENDER BECOMING SLIGHTLY ADRIFT DUE TO PARTIAL DELAMINATION." Read More »
"SITUATION: ONE DOOR MAY APPEAR TO BE OUT OF ADJUSTMENT WHEN COMPARED TO THE OTHER DOOR. THE DESIGN INTENT IS FOR BOTH DOORS TO SIT 'PROUD' OF THE ROCKER PANEL. Read More »
"SITUATION: ONE DOOR MAY APPEAR TO BE OUT OF ADJUSTMENT WHEN COMPARED TO THE OTHER DOOR. THE DESIGN INTENT IS FOR BOTH DOORS TO SIT 'PROUD' OF THE ROCKER PANEL. Read More »
"ISSUE: THE LOCKABLE REAR INTERIOR STORAGE BOX (CUBBY BOX) DOOR MAY OPEN WHEN LOCKING THE VEHICLE DOORS. CAUSE: THERE ARE TWO SEPARATE CAUSES DEPENDING ON THE VIN RANGE. Read More »
"ISSUE: CLICKING / TICKING NOISE FROM PARCEL SHELF STRING AND ITS FULCRUM PIN, WHEN OPENING AND CLOSING THE HATCH. CAUSE: INCOMPATIBILITY OF STRING TO PIN MATERIAL." Read More »
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
"ISSUE: CLICKING / TICKING NOISE FROM PARCEL SHELF STRING AND ITS FULCRUM PIN, WHEN OPENING AND CLOSING THE HATCH. CAUSE: INCOMPATIBILITY OF STRING TO PIN MATERIAL." Read More »
"SITUATION: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014 MODEL YEAR F-TYPE (X152; CONVERTIBLE ONLY) VEHICLES WHERE THE LUGGAGE COMPARTMENT LID INTERIOR TRIM MAY BE LOOSE AND/OR DETACHED FROM THE LUGGAGE COMPARTMENT ... Read More »
"SITUATION: THE HOOD, FRONT FENDERS, AND FRONT BUMPER COVER MAY NOT BE CORRECTLY ALIGNED. CAUSE: THIS MAY BE CAUSED BY PANEL GAPS NOT BEING SET CORRECTLY DURING MANUFACTURING PROCESSES." Read More »
"ISSUE: WHEN CONVERTIBLE HOOD IS IN THE STOWED POSITION CONTACT AND OR RUBBING NOTICED AGAINST THE HOOD COVER SIDE FLAPS. CAUSE: ALIGNMENT OF HOOD INCORRECT." Read More »
"ISSUE: REPORTS OF DIFFICULT AND, OR POOR CLOSURE OF BONNET / HOOD. CAUSE: INCORRECT METHOD OF CLOSURE USED. THE BONNET / HOOD SHOULD NOT BE CLOSED BY STANDING AT THE SIDE OF THE VEHICLE." Read More »
"ISSUE: CUSTOMER REPORTS INCONSISTENT WATER BEADING ACROSS THE SURFACE OF THE CONVERTIBLE HOOD. (PLEASE SEE EXAMPLES IN ATTACHMENT) CAUSE: WATER INITIALLY SITS ON THE SURFACE (BEADS) AND THEN ABSORPTION PROCESS BEGINS. Read More »
"DESCRIPTION A LIMITED NUMBER OF 2014 MODEL YEAR JAGUAR F-TYPE VEHICLES, FITTED WITH THE REAR BULKHEAD LOCKABLE STOWAGE BOX, MAY HAVE AN ISSUE WHERE THE LOCKABLE STOWAGE BOX LID MAY UNLATCH AND OPEN WHEN LOCKING THE VEHICLE. Read More »
"ISSUE: THE LOCKABLE REAR INTERIOR STORAGE BOX (CUBBY BOX) DOOR MAY OPEN WHEN LOCKING THE VEHICLE DOORS. CAUSE: THERE ARE TWO SEPARATE CAUSES DEPENDING ON THE VIN RANGE. Read More »
"ISSUE: THE LOCKABLE REAR INTERIOR STORAGE BOX (CUBBY BOX) DOOR MAY OPEN WHEN LOCKING THE VEHICLE DOORS. CAUSE: THERE ARE TWO SEPARATE CAUSES DEPENDING ON THE VIN RANGE. Read More »
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014 MODEL YEAR F-TYPE VEHICLES, FITTED WITH THE REAR BULKHEAD LOCKABLE STOWAGE BOX, WHERE THE LOCKABLE STOWAGE BOX LID MAY UNLATCH AND OPEN WHEN LOCKING THE VEHICLE. Read More »
"ISSUE: REPORTS OF DIFFICULT AND, OR POOR CLOSURE OF BONNET / HOOD. CAUSE: INCORRECT METHOD OF CLOSURE USED. THE BONNET / HOOD SHOULD NOT BE CLOSED BY STANDING AT THE SIDE OF THE VEHICLE." Read More »
SITUATION: A STEERING WHEEL SHIMMY MAY BE EVIDENT DURING THE PRE-DELIVERY INSPECTION (PDI) ROAD TEST DUE TO TEMPORARY FLAT SPOTS ON THE ROLLING SURFACE OF THE TIRE. Read More »
ISSUE: A NUMBER OF INSTANCES HAVE BEEN REPORTED WHERE A LOSS OF PRESSURE IN TYRES HAS BEEN OBSERVED WITH ASSOCIATED TYRE PRESSURE MONITORING SYSTEM (TPMS) WARNING MESSAGES. Read More »
"ISSUE: A CUSTOMER MAY REPORT THAT A SPARE WHEEL LOW TYRE PRESSURE WARNING IS DISPLAYED IN THE INSTRUMENT PACK MESSAGE CENTRE, WHEN NO FULL SIZE SPARE WHEEL IS PRESENT. Read More »
"SITUATION: A TIRE PRESSURE MONITORING SYSTEM (TPMS) FAULT MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER (IC) AND DIAGNOSTIC TROUBLE CODES (DTC) MAY BE STORED. CAUSE: THIS MAY BE CAUSED BY VARIOUS ISSUES. Read More »
"ISSUE: A CUSTOMER MAY REPORT THAT A SPARE WHEEL LOW TYRE PRESSURE WARNING IS DISPLAYED IN THE INSTRUMENT PACK MESSAGE CENTRE, WHEN NO FULL SIZE SPARE WHEEL IS PRESENT. Read More »
A customer may present an F-Type with 19 inch wheels exhibiting rear brake squeak / squeal Although the noise does not indicate a degradation in functionality or braking performance, it may lead to customer dissatisfaction, and ... Read More »
A customer may present an F-Type with 19 inch wheels exhibiting rear brake squeak / squeal Although the noise does not indicate a degradation in functionality or braking performance, it may lead to customer dissatisfaction, and ... Read More »
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »
ISSUE: A NUMBER OF INSTANCES HAVE BEEN REPORTED WHERE A LOSS OF PRESSURE IN TYRES HAS BEEN OBSERVED WITH ASSOCIATED TYRE PRESSURE MONITORING SYSTEM (TPMS) WARNING MESSAGES. Read More »
"ISSUE: WHEEL STUD FAILURES (FRACTURES). CAUSE: OVERLOAD FRACTURE DUE TO INCORRECT TORQUE BEING APPLIED OR INCORRECT PROCESS APPLICATION AND SEQUENCE BEING APPLIED TO THE WHEEL STUD FOLLOWING WHEEL REMOVAL AND REFIT. Read More »
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »
"SITUATION: A 'CREAK' NOISE FROM THE BASE OF THE FRONT SEAT MAY BE EVIDENT. CAUSE: THIS MAY BE CAUSED BY INSUFFICIENT LUBRICANT DURING THE ASSEMBLY PROCESS." Read More »
Issue: At PDI or at normal service, the dealer may find DTC - U3000 - 49 Control Module internal electronic failure ? recorded in the Side Object Detection Left (SODL) or Side Object Detection Right(SODR) without any customer impact on ... Read More »
"CONCERN A CUSTOMER MAY REPORT, ""BLIND SPOT MONITOR NOT AVAILABLE,"" DISPLAYED IN THE MESSAGE CENTER ACCOMPANIED BY THE BLIND SPOT MONITOR AMBER LED INDICATOR DOTS IN BOTH MIRRORS REMAINING ON FOR THE DURATION OF THEIR TRIP. Read More »
Issue: At PDI or at normal service, the dealer may find DTC - U3000 - 49 Control Module internal electronic failure ? recorded in the Side Object Detection Left (SODL) or Side Object Detection Right(SODR) without any customer impact on ... Read More »
"ISSUE :- CUSTOMERS HAVE REPORTED THAT THE GRIDLINES ON THE GRAPHICAL DISPLAY ARE MISSING CAUSE :- POSSIBILITY THAT IT HAS BEEN SWITCHED OFF BY THE USER" Read More »
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated. Read More »
Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active. Read More »
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9. The concern will only affect New Low line Infotainment (NLI) systems. Read More »
U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start. Read More »
The steering wheel control switches and/or paddle shifters may not function as expected and lead to one or more of the following features not functioning as expected: ? Paddle shifters do not operate ? Steering wheel audio volume ... Read More »
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further ... Read More »
Issue: The technician may notice that the All Terrain Control Module (ATCM) shows offline within the ECU diagnostics menu, of Pathfinder. The concern prevents the technician from using Pathfinder to diagnose or rectify concerns with ATCM. Read More »
In the event that an SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and ... Read More »
"SITUATION: ONE OF THE FOLLOWING ISSUES MAY OCCUR: ? THE GEAR SELECTOR LED INDICATOR FLASHES AND NEUTRAL IS INVOLUNTARILY ENGAGED WHEN COMING TO A STOP. Read More »
"SITUATION: ONE OR MORE FO THE FOLLOWING ISSUES MAY BE EVIDENT WHEN USING THE SMART KEY: ? ENGINE FAILS TO CRANK; ? 'SMART KEY NOT FOUND' MESSAGE DISPLAYED IN THE INSTRUMENT CLUSTER; ? VEHICLE MAY NOT UNLOCK / LOCK WHEN USING PASSIVE ... Read More »
"SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING. CAUSE: THIS MAY BE CAUSED BY THE HANDSET MANUFACTURING PROCESS." Read More »
"ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLE?S INSTRUMENT PACK LENS. CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. Read More »
"SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE. THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. Read More »
"SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE. THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. Read More »
"ISSUE: A CUSTOMER MAY REPORT THAT THEIR F-TYPE VEHICLE IS TOO LOUD WHEN STARTING THE ENGINE. THE INITIAL 'START-UP ROAR' MAY BE AUDIBLE FOR A FEW SECONDS BEFORE THE RPM DROPS TO A QUIETER LEVEL. Read More »
"SITUATION: A 'KNOCK' / 'CLONK' NOISE MAY BE EVIDENT FROM THE DRIVELINE WHEN: ? SHIFTING TRANSMISSION BETWEEN DRIVE (D) AND REVERSE (R) WHEN STATIONARY; ? SHIFTING TRANSMISSION BETWEEN DRIVE (D) AND REVERSE (R) AT LOW SPEEDS (PARKING OR ... Read More »
"ISSUE: HIGH PRESSURE FUEL PUMP DIAGNOSTICS ON 3.0L AJ126 AND 5.0L AJ133 ENGINES HAVE BEEN UPDATED. ACTION: PLEASE REFER TO THE PROCEDURE BELOW FOR INFORMATION ON HOW TO ACCESS THE NEW INFORMATION THROUGH SDD. Read More »
"ISSUE: CUSTOMER MAY REPORT THAT THE SURFACE OF THE ?P? BUTTON ON THE X152 GSM IS WEARING WITH LOSS OF DEFINITION OF THE PAINT FINISH (SEE ATTACHED FILE FOR AN EXAMPLE) CAUSE: PAINT SURFACE FINISH NOT AS EXPECTED. Read More »
"SITUATION: INADEQUATE A/C PERFORMANCE, LOW PRESSURE RECORDED ON THE HIGH PRESSURE SYSTEM, AND/OR HIGH PRESSURE RECORDED ON THE LOW PRESSURE SYSTEM MAY BE EXHIBITED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY. Read More »
"SITUATION: A 'CREAK' NOISE FROM THE BASE OF THE FRONT SEAT MAY BE EVIDENT. CAUSE: THIS MAY BE CAUSED BY INSUFFICIENT LUBRICANT DURING THE ASSEMBLY PROCESS." Read More »
"SITUATION: THE PARKING AID SENSORS-FRONT MAY FALSELY DETECT OBJECTS THAT ARE NOT THERE. CAUSE: THIS MAY BE CAUSED BY INCORRECTLY INSTALLED PARKING AID SENSORS-FRONT WHICH WORK LOOSE AND BECOME MISALIGNED. Read More »
"SITUATION: A 'KNOCK' / 'CLONK' NOISE MAY BE EVIDENT FROM THE DRIVELINE WHEN: ? SHIFTING TRANSMISSION BETWEEN DRIVE (D) AND REVERSE (R) WHEN STATIONARY; ? SHIFTING TRANSMISSION BETWEEN DRIVE (D) AND REVERSE (R) AT LOW SPEEDS (PARKING OR ... Read More »
"SITUATION: A 'SQUEAL' NOISE FROM THE REAR BRAKES MAY BE EVIDENT AT SLOW SPEED AS THE VEHICLE IS COMING TO A STOP. CAUSE: THIS MAY BE CAUSED BY NOISE GENERATED FROM THE CONTACT POINTS OF THE BRAKE CALIPER AND PADS. Read More »
"ISSUE: SUBMITTING A BRAKE NOISE EPQR. SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION" Read More »
A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014 MODEL YEAR F-TYPE (X152; CONVERTIBLE ONLY) VEHICLES WHERE THE LUGGAGE COMPARTMENT LID INTERIOR TRIM MAY BE LOOSE / DETACHED FROM THE LUGGAGE COMPARTMENT LID. Read More »
"SITUATION: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014 MODEL YEAR F-TYPE (X152; CONVERTIBLE ONLY) VEHICLES WHERE THE LUGGAGE COMPARTMENT LID INTERIOR TRIM MAY BE LOOSE AND/OR DETACHED FROM THE LUGGAGE COMPARTMENT ... Read More »
"ISSUE THE WRONG COMPONENT MAYBE REPLACED WHEN TROUBLESHOOTING BLUETOOTH CONNECTIVITY IN CAR. CAUSE THE FRONT CONTROL DISPLAY INTERFACE MODULE (TOUCHSCREEN) HAS NO EFFECT ON BLUETOOTH CONNECTIVITY IN THE CAR AND AS SUCH MAY BE ... Read More »
AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR XJ (X351) WHERE A NOISE AND VIBRATION FROM THE FRONT OF THE VEHICLE WHEN TURNING THE STEERING WHEEL AT LOW SPEED." Read More »
"DESCRIPTION A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014 MODEL YEAR F-TYPE (X152) VEHICLES WHICH MAY EXHIBIT A 'KNOCK' OR ?CREAK? NOISE FROM THE REAR OF THE VEHICLE WHEN GOING OVER BUMPS OR WHEN MANEUVERING AT LOW ... Read More »
"SITUATION: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014 MODEL YEAR F-TYPE (X152) VEHICLES WHICH MAY EXHIBIT A 'KNOCK' OR ?CREAK? NOISE FROM THE REAR OF THE VEHICLE WHEN GOING OVER BUMPS OR WHEN MANEUVERING AT LOW ... Read More »
"ISSUE CUSTOMERS MIGHT BE EXPERIENCING AN ISSUE WITH IPHONES 6 AND 6PLUS, AS WELL AS IPHONES THAT HAVE BEEN UPDATED TO IOS8. THE ISSUE IS COMMON ACROSS ALL MANUFACTURERS. Read More »
"SITUATION: CONDENSATION / MIST MAY APPEAR ON THE INSIDE OF FRONT AND/OR REAR EXTERIOR LAMPS. CAUSE: CONDENSATION/MIST IS A NATURAL PHENOMENON WHICH CAN OCCUR WHEN THERE IS A TEMPERATURE DIFFERENCE BETWEEN THE INSIDE AND OUTSIDE OF THE ... Read More »
"SITUATION: AN ODOR MAY BE PRESENT WHEN THE CLIMATE CONTROL SYSTEM IS SWITCHED 'ON'. CAUSE: THIS MAY BE CAUSED BY MOLD SPORE ACCUMULATION / BUILD-UP IN THE EVAPORATOR CORE." Read More »
"SITUATION: CONDENSATION MAY BE EVIDENT ON THE INSTRUMENT PANEL CENTER VENT. CAUSE: THIS MAY BE CAUSED BY A DIFFERENCE IN AIR/TRIM TEMPERATURE, RESULTING IN CONDENSATION FORMING ON TOP OF THE INSTRUMENT PANEL CENTER VENT. Read More »
"PLEASE BE ADVISED THAT WATER PUMP PART NUMBERS C2Z21781, C2Z28248, AND C2Z29189 -- 3.0L V6 / 5.0L V8 -- COME WITH FOUR (4) MOUNTING BOLTS. PRIOR TO INSTALLING THIS PART, INSPECT THE PACKAGING AND MAKE SURE ALL FOUR (4) BOLTS ARE PRESENT. Read More »
JAGUAR: DAMAGE DURING A REPAIR OR TIME OF PRODUCTION, CAUSED THE EARTH STUD, ON SOME VEHICLES, TO BECOME BROKEN OR CROSS THREADED. MODEL 2003-2009 XJ (X350), 206/ONWARDS XK (X150), 2010/ONWARDS XJ (X351), 2014/ONWARDS F-TYPE (X152). Read More »
"SITUATION: AT PRE-DELIVERY INSPECTION (PDI) UPON REMOVAL OF THE TRANSIT PROTECTION / WRAPGUARD, THERE MAY BE PAINT STAINS UNDERNEATH THE WRAPGUARD. THIS STAINING CAN BE DESCRIBED AS 'BLOOM' OR A 'MILKY' TYPE OF STAIN. Read More »
"ISSUED MAY 2014: THE TOUCH SCREEN DISPLAY (TSD) ALSO KNOWN AS FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR HIGH LEVEL DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY FROM SDD RESULTING IN NO ... Read More »
"DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014 MODEL YEAR JAGUAR F-TYPE (X152) VEHICLES WITHIN THE LISTED VIN RANGE WHERE PAINT IS NOT ADHERING TO THE REAR PANELS AND THE PAINT IS PEELING WHERE THE SILL MEETS THE ... Read More »
JAGUAR: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. FOLDING TOP CAN CONTACT FLAPS IN CORNER AND ROUTING OF FOLDING TOP HARNESS CAUSES FOULING ON MECHANISM TO WEAR THROUGH BRAIDING RESULTING IN NORMAL OPENING/CLOSING OF FOLDING TOP ... Read More »
JAGUAR: FOLDING TOP CONTACTS FLAPS IN CORNER WHEN STOWED (OPEN) POSITION, AS WELL AS FOLDING TOP MECHANISM IS WEARING THRU BRAIDING FROM ROUTING FOLDING TOP HARNESS AND LOWER HEADER TRIM CONTACTS CARPET BEZEL DUE TO NORMAL OPENING AND ... Read More »
"DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014 MODEL YEAR F-TYPE (X152) VEHICLES WITHIN THE LISTED VIN RANGE RELATING TO THE FOLDING TOP. THESE ISSUES ARE: 1. Read More »
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014 MODEL YEAR F-TYPE (X152) VEHICLES WITHIN THE LISTED VIN RANGE RELATING TO THE FOLDING TOP. THESE ISSUES ARE: 1. Read More »
"SITUATION: THE FLUID LEVEL IN THE ENGINE COOLANT SYSTEM EXPANSION TANK MAY FALL BELOW THE MINIMUM LEVEL OVER A PERIOD OF TIME OR A ?LOW COOLANT LEVEL? MESSAGE IS DISPLAYED IN THE MESSAGE CENTER. Read More »
EXCESSIVE NOISE MAY BE HEARD FROM THE CLIMATE CONTROL - IN-VEHICLE TEMPERATURE SENSOR / ASPIRATOR FAN IN DASHBOARD ON 13MY ONWARDS CAUSE: THE TEMPERATURE SENSOR / ASPIRATOR FAN MAY BE INCORRECTLY POSITIONED AGAINST ASPIRATOR DASHBOARD ... Read More »
"SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING. CAUSE: THIS MAY BE CAUSED BY THE HANDSET MANUFACTURING PROCESS." Read More »
"ISSUE: CENTRE VENT ON DASHBOARD OPERATES INCORRECTLY,E.G STICKS, DOES NOT RISE OR FALL OR IS NOISY IN OPERATION. CAUSE: JAGUAR CARS ARE AWARE OF SEVERAL CAUSES OF FAILURE." Read More »
THIS SSM HAS BEEN RELEASED TO ADDRESS THE HIGH NUMBER OF SPEAKER ASSEMBLIES RETURNED, MANY OF WHICH ARE DEEMED AS ?N FAULT FOUND?. CAUSE: INCORRECT DIAGNOSIS." Read More »
"ISSUE: THIS SSM HAS BEEN RELEASED TO ADDRESS THE HIGH NUMBER OF SPEAKER ASSEMBLIES RETURNED, MANY OF WHICH ARE DEEMED AS ?NO FAULT FOUND?. CAUSE: INCORRECT DIAGNOSIS." Read More »
"SITUATION: A TIRE PRESSURE MONITORING SYSTEM (TPMS) FAULT MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER (IC) AND DIAGNOSTIC TROUBLE CODES (DTC) MAY BE STORED. CAUSE: THIS MAY BE CAUSED BY VARIOUS ISSUES. Read More »
A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC) ?Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). Read More »
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY. Read More »
"ISSUE: CUSTOMERS MAY REPORT WHILST PRESSING THE AUTO STOP/START BUTTON IN THEIR VEHICLE, A WARNING MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER - AUTO STOP/START NOT AVAILABLE. Read More »
"ISSUE JAGUAR ARE CURRENTLY INVESTIGATING BODY CONTROL MODULES (BCM) AND REMOTE FUNCTION ACTUATORS (RFA) REPLACED FOR A NON-START CONDITION. FOLLOWING SUPPLIER ANALYSIS THE MODULES HAVE BEEN CATEGORISED AS ""NO FAULT FOUND"". Read More »
"ISSUE: NAVIGATION SD CARD FAILS TO INITIALISE ON F TYPE WITH NLI CAUSE: POSSIBLE INCORRECT SD CARD OR INCORRECT VERSION OF THE UPDATE TOOL" Read More »
"ISSUE A SIGNIFICANT NUMBER OF TSS MOTORS HAVE BEEN REPLACED UNDER WARRANTY, WHEN RETURNED TO THE SUPPLIER FOR ANALYSIS MANY ARE DEEMED AS ?NO FAULT FOUND?. Read More »
"CONCERN: JAGUAR LAND ROVER AND THE SUPPLIER HAVE INSPECTED 101 WARRANTY CLAIMS FOR HEATED OXYGEN SENSORS (HO2S). 23% WERE FOUND TO HAVE NO DEFECTS. Read More »
"ISSUE: THE FRONT TO REAR POWER CABLE HAS BECOME DETACHED FROM THE THROUGH PANEL STUD, WHERE IT PASSES THROUGH THE BOOT FLOOR. CAUSE: FAILURE OF THE FRICTION WELD BETWEEN THE CABLE AND STUD. (SEE FILE ATTACHED AS AN EXAMPLE). Read More »
"ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT WHEN AN IPOD/IPHONE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING THE IPOD/IPHONE USB CABLE ONLY, THE PLAYBACK SOUND MAY BE DISTORTED OR JUMPS/SKIPS. Read More »
"ISSUE :- CUSTOMERS HAVE REPORTED THAT THE GRIDLINES ON THE GRAPHICAL DISPLAY ARE MISSING CAUSE :- POSSIBILITY THAT IT HAS BEEN SWITCHED OFF BY THE USER" Read More »
"ISSUED MAY 2014: ISSUE DURING A RECENT MARKET VISIT IT WAS NOTED THAT A SIGNIFICANT NUMBER OF DEALERS HAVE BEEN CARRYING OUT PDI?S AND THEN RETURNING THE VEHICLE TO A STORAGE COMPOUND WITHOUT REFITTING THE TRANSIT RELAY OR RETURNING ... Read More »
"ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT WHEN AN IPOD/IPHONE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING THE IPOD/IPHONE USB CABLE ONLY, THE PLAYBACK SOUND MAY BE DISTORTED OR JUMPS/SKIPS. Read More »
"ISSUE: A CUSTOMER MAY REPORT THAT A SPARE WHEEL LOW TYRE PRESSURE WARNING IS DISPLAYED IN THE INSTRUMENT PACK MESSAGE CENTRE, WHEN NO FULL SIZE SPARE WHEEL IS PRESENT. Read More »
Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Read More »
ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Read More »
"ISSUE A CUSTOMER MAY REPORT A CONCERN THAT, WHEN AN EXTERNAL MEDIA SOURCE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING THE RELEVANT USB CABLE ONLY, THE DEVICE IS NOT CONNECTING TO THE VEHICLE. Read More »
"SITUATION: VIBRATIONS AND/OR RATTLES MAY BE EVIDENT WHEN LISTENING TO THE ENTERTAINMENT SYSTEM. CAUSE: THIS MAY BE CAUSED BY TRIM AND/OR WIRING CONTACT." Read More »
"SITUATION: VIBRATIONS AND/OR RATTLES MAY BE EVIDENT WHEN LISTENING TO THE ENTERTAINMENT SYSTEM. CAUSE: THIS MAY BE CAUSED BY TRIM AND/OR WIRING CONTACT." Read More »
"ISSUE THE WRONG COMPONENT MAYBE REPLACED WHEN TROUBLESHOOTING BLUETOOTH CONNECTIVITY IN CAR. CAUSE THE FRONT CONTROL DISPLAY INTERFACE MODULE (TOUCHSCREEN) HAS NO EFFECT ON BLUETOOTH CONNECTIVITY IN THE CAR AND AS SUCH MAY BE ... Read More »
"ISSUE CUSTOMERS MIGHT BE EXPERIENCING AN ISSUE WITH IPHONES 6 AND 6PLUS, AS WELL AS IPHONES THAT HAVE BEEN UPDATED TO IOS8. THE ISSUE IS COMMON ACROSS ALL MANUFACTURERS. Read More »
"ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT WHEN AN IPOD/IPHONE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING THE IPOD/IPHONE USB CABLE ONLY, THE PLAYBACK SOUND MAY BE DISTORTED OR JUMPS/SKIPS. Read More »
"ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT WHEN AN IPOD/IPHONE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING THE IPOD/IPHONE USB CABLE ONLY, THE PLAYBACK SOUND MAY BE DISTORTED OR JUMPS/SKIPS. Read More »
"ISSUE: APPLE IOS, AND ANDROID PHONE ISSUES AFTER SOFTWARE UPDATES. THE CUSTOMER MAY REPORT A RANGE OF PROBLEMS WITH THEIR PHONE CONNECTION, AUDIO QUALITY OR PHONEBOOK WHICH HAVE STARTED TO HAPPEN AFTER THE PHONE WAS MANUALLY OR ... Read More »
"CONCERN ONLY WHEN REVERSE IS SELECTED, THE MAIN VOLUME CONTROL KNOB / RADIO POWER BUTTON NEAR THE SHIFTER, DOES NOT OPERATE. RADIO AND OR PARK DISTANCE VOLUME CANNOT BE ADJUSTED FROM THE MAIN VOLUME CONTROL KNOB. Read More »
Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Read More »
When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all. Read More »
Issue: The Solid State Drive (SSD) within the Infotainment Master Controller (IMC) fails on vehicles fitted with InControl Touch Pro audio systems which causes Navigation, Speech and Media Library to be unavailable to the customer with ... Read More »
"ISSUE. GPS ANTENNA IS BEING REPLACED AND IS NO FAULT FOUND WHEN TESTED BY SUPPLIER GEN2.1 SYSTEMS FITTED TO XJ AND XF CURRENT CAR POSITION INDICATOR WILL NOT LOCK ONTO CORRECT LOCATION ON MAP. Read More »
A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC) ?Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). Read More »
"SITUATION: WITH THE CENTER FACE VENT UNIT IN THE RAISED POSITION, FORCING IT DOWNWARDS WILL DISENGAGE THE VENT UNIT AND BECOME FREE-MOVING FOR REMAINDER OF THAT DRIVE CYCLE. Read More »
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY. Read More »
"THIS SSM HAS BEEN PUBLISHED TO HIGHLIGHT THE DIFFERENCES BETWEEN THE REAR SPOILER OPERATION OF A F-TYPE CONVERTIBLE AND A F-TYPE COUPE TO AVOID A MISDIAGNOSIS. Read More »
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTC) RELEVANT TO AN EVAPORATIVE EMISSION (EVAP) FAULT STORED IN THE POWERTRAIN CONTROL MODULE (PCM). Read More »
"ISSUE: SUBMITTING A BRAKE NOISE EPQR. SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION" Read More »
"ISSUE: WHEEL STUD FAILURES (FRACTURES). CAUSE: OVERLOAD FRACTURE DUE TO INCORRECT TORQUE BEING APPLIED OR INCORRECT PROCESS APPLICATION AND SEQUENCE BEING APPLIED TO THE WHEEL STUD FOLLOWING WHEEL REMOVAL AND REFIT. Read More »
"SITUATION: ONE OR MORE FO THE FOLLOWING ISSUES MAY BE EVIDENT WHEN USING THE SMART KEY: ? ENGINE FAILS TO CRANK; ? 'SMART KEY NOT FOUND' MESSAGE DISPLAYED IN THE INSTRUMENT CLUSTER; ? VEHICLE MAY NOT UNLOCK / LOCK WHEN USING PASSIVE ... Read More »
"ISSUE: WHEN USING THE INCONTROL TOUCH MAP UPDATER, THERE HAVE BEEN ISOLATED REPORTS OF STABILITY CONCERNS DURING ACTIVATING OR UPDATING THE SECURE DIGITAL (SD) CARD. CAUSE: VERSION 2. Read More »
"ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLE?S INSTRUMENT PACK LENS. CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. Read More »
"SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING. CAUSE: THIS MAY BE CAUSED BY THE HANDSET MANUFACTURING PROCESS." Read More »
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON 2014 MODEL YEAR F-TYPE (X152) VEHICLES WHERE THE CLIMATE CONTROL SYSTEM CENTER VENT DOES NOT GO UP AND/OR DOWN OR 'STICKS' HALFWAY AND IS UNABLE TO RETURN TO THE CLOSED POSITION. Read More »
"ISSUE: HIGH PRESSURE FUEL PUMP DIAGNOSTICS ON 3.0L AJ126 AND 5.0L AJ133 ENGINES HAVE BEEN UPDATED. ACTION: PLEASE REFER TO THE PROCEDURE BELOW FOR INFORMATION ON HOW TO ACCESS THE NEW INFORMATION THROUGH SDD. Read More »
"ISSUE: CUSTOMER MAY REPORT THAT THE SURFACE OF THE ?P? BUTTON ON THE X152 GSM IS WEARING WITH LOSS OF DEFINITION OF THE PAINT FINISH (SEE ATTACHED FILE FOR AN EXAMPLE) CAUSE: PAINT SURFACE FINISH NOT AS EXPECTED. Read More »
"ISSUE: SUBMITTING A BRAKE NOISE EPQR. SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION" Read More »
A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014 MODEL YEAR F-TYPE (X152; CONVERTIBLE ONLY) VEHICLES WHERE THE LUGGAGE COMPARTMENT LID INTERIOR TRIM MAY BE LOOSE / DETACHED FROM THE LUGGAGE COMPARTMENT LID. Read More »
"DESCRIPTION A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014 MODEL YEAR F-TYPE (X152) VEHICLES WHICH MAY EXHIBIT A 'KNOCK' OR ?CREAK? NOISE FROM THE REAR OF THE VEHICLE WHEN GOING OVER BUMPS OR WHEN MANEUVERING AT LOW ... Read More »
"ISSUE CUSTOMERS MIGHT BE EXPERIENCING AN ISSUE WITH IPHONES 6 AND 6PLUS, AS WELL AS IPHONES THAT HAVE BEEN UPDATED TO IOS8. THE ISSUE IS COMMON ACROSS ALL MANUFACTURERS. Read More »
"PLEASE BE ADVISED THAT WATER PUMP PART NUMBERS C2Z21781, C2Z28248, AND C2Z29189 -- 3.0L V6 / 5.0L V8 -- COME WITH FOUR (4) MOUNTING BOLTS. PRIOR TO INSTALLING THIS PART, INSPECT THE PACKAGING AND MAKE SURE ALL FOUR (4) BOLTS ARE PRESENT. Read More »
"ISSUED MAY 2014: THE TOUCH SCREEN DISPLAY (TSD) ALSO KNOWN AS FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR HIGH LEVEL DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY FROM SDD RESULTING IN NO ... Read More »
"DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014 MODEL YEAR JAGUAR F-TYPE (X152) VEHICLES WITHIN THE LISTED VIN RANGE WHERE PAINT IS NOT ADHERING TO THE REAR PANELS AND THE PAINT IS PEELING WHERE THE SILL MEETS THE ... Read More »
"DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014 MODEL YEAR F-TYPE (X152) VEHICLES WITHIN THE LISTED VIN RANGE RELATING TO THE FOLDING TOP. THESE ISSUES ARE: 1. Read More »
"SITUATION: THE FLUID LEVEL IN THE ENGINE COOLANT SYSTEM EXPANSION TANK MAY FALL BELOW THE MINIMUM LEVEL OVER A PERIOD OF TIME OR A ?LOW COOLANT LEVEL? MESSAGE IS DISPLAYED IN THE MESSAGE CENTER. Read More »
EXCESSIVE NOISE MAY BE HEARD FROM THE CLIMATE CONTROL - IN-VEHICLE TEMPERATURE SENSOR / ASPIRATOR FAN IN DASHBOARD ON 13MY ONWARDS CAUSE: THE TEMPERATURE SENSOR / ASPIRATOR FAN MAY BE INCORRECTLY POSITIONED AGAINST ASPIRATOR DASHBOARD ... Read More »
"SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING. CAUSE: THIS MAY BE CAUSED BY THE HANDSET MANUFACTURING PROCESS." Read More »
"ISSUE: CENTRE VENT ON DASHBOARD OPERATES INCORRECTLY,E.G STICKS, DOES NOT RISE OR FALL OR IS NOISY IN OPERATION. CAUSE: JAGUAR CARS ARE AWARE OF SEVERAL CAUSES OF FAILURE." Read More »
"ISSUE: THIS SSM HAS BEEN RELEASED TO ADDRESS THE HIGH NUMBER OF SPEAKER ASSEMBLIES RETURNED, MANY OF WHICH ARE DEEMED AS ?NO FAULT FOUND?. CAUSE: INCORRECT DIAGNOSIS." Read More »
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY. Read More »
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY. Read More »
ISSUE: CUSTOMERS OR TECHNICIANS MAY REPORT THAT THE HVAC CABIN TEMPERATURE CONTROL DOES NOT FUNCTION CORRECTLY AND IS STUCK AT 22 DEGREES CENTIGRADE OR 72 DEGREES FAHRENHEIT. Read More »
"SITUATION: INADEQUATE A/C PERFORMANCE, LOW PRESSURE RECORDED ON THE HIGH PRESSURE SYSTEM, AND/OR HIGH PRESSURE RECORDED ON THE LOW PRESSURE SYSTEM MAY BE EXHIBITED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY. Read More »
"SITUATION: INADEQUATE A/C PERFORMANCE MAY BE EXHIBITED. UPON INSPECTION, LOW PRESSURE IS RECORDED ON THE HIGH PRESSURE SYSTEM, HIGH PRESSURE RECORDED ON THE LOW PRESSURE SYSTEM, AND THE COMPRESSOR CLUTCH (WHERE APPLICABLE) IS WORKING ... Read More »
"ISSUE: CENTRE VENT ON DASHBOARD OPERATES INCORRECTLY,E.G STICKS, DOES NOT RISE OR FALL OR IS NOISY IN OPERATION. CAUSE: JAGUAR CARS ARE AWARE OF SEVERAL CAUSES OF FAILURE." Read More »
"SITUATION: WITH THE CENTER FACE VENT UNIT IN THE RAISED POSITION, FORCING IT DOWNWARDS WILL DISENGAGE THE VENT UNIT AND BECOME FREE-MOVING FOR REMAINDER OF THAT DRIVE CYCLE. Read More »
"SITUATION: THE INTEGRATED CONTROL PANEL MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING ISSUES: ? THE SELECTED TEMPERATURE DISPLAY IS INOPERATIVE/BLANK; ? THE AMBER STATUS ILLUMINATION IS INOPERATIVE; AND/OR ? THE BLUE HALO ILLUMINATION ... Read More »
"SITUATION: AN ODOR MAY BE PRESENT WHEN THE CLIMATE CONTROL SYSTEM IS SWITCHED 'ON'. CAUSE: THIS MAY BE CAUSED BY MOLD SPORE ACCUMULATION / BUILD-UP IN THE EVAPORATOR CORE." Read More »
