This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The component that failed is acceleration. He came from work at the Frywed when he reduced the speed from 65 to 30 and no longer accelerated.. if an independent service had no warning or failure at that time they were detected
Oil continuously drains beyond normal usage. Fuel consumption has also been consumed beyond normalcy. Taken major advantage of lack of knowledge on car maintenance by Hyundai dealership. No repair orders are issued as of late for any major changes to the vehicle. Last repair order(s) was completed 10/24/2023.
Shortly after finishing major repairs at my local dealer, I started to expirience, what I believe, now, to be a "low-end engine knock". Engine knock can usually occur due to oil starvation, where the connecting rod bearings are worn and debris enters the engine. So, I brought my car back to the dealer to ask them what this strange noise was I was hearing; I asked them if it could be the brand new clutch, or their equipment they left in the engine bay for me. They gave me an answer and it was to not drive the car anymore. One employee of the dealer even suggested "wrapping it around a telephone pole"... They told me what the repairs would cost and I had not qualified for a warranty extention so I left. I acquired a definitive diagnostic elsewhere and was shown the gravity of the situation. My oil filter had caught pieces of the engine and it was dubbed an engine knock. This incident took me completely by surprise. I regularly changed my oil and never saw my levels get so low that they would be considered empty. I have only owned the car for 5 years and it being only 8 years old, I was hoping to enjoy the driving expirience for years to come. That sensation has been replaced with apprehension and possible engine fire... how do I afford to buy a new car every 5 years if I can't drive the one I have now??
The contact owns a 2016 Hyundai Veloster. The contact stated that the vehicle stalled while driving at an undisclosed speed. No warning light illuminated. The contact also noticed black smoke coming from the vehicle The vehicle was taken to an independent mechanic where it was diagnosed that the rod bearings failed and needed to be replaced. The vehicle was not repaired. The vehicle was then taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened The approximate failure mileage was 115,000.
On May 13, 2024 my car had it's motor replaced. This was done at no charge by Hyundai of Wesley Chapel (Not where I bought it). The motor was replaced because of a recall (Product Improvement Campaign 966/ Knock Sensor Detection System). On July 28, 2024 my car engine ( the new one they had given me 10 weeks earlier) overheated and broke down. We had the car towed back to Hyundai of Wesley Chapel. They were unable to determine the cause of the engine breaking down, other than that is was leaking coolant. Hyundai is asking me to pay for a diagnostic test, estimated at between $3,000 and $4,000 to determine the cause. We do not want to do that and don't believe we should be held responsible for this cost. We have not been provided with a loaner car. This is a big inconvenience that we need resolved.
- Tampa, FL, USA
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As I was driving on the highway I started losing power and a warning of transmission over heating appeared on screen. I let the car sit and cool down and when I started it up again the same issue persisted, I had the car towed home. My vehicle is available for inspection upon request. My safety was put at risk since I was driving and highway speed and car just slowed down during rush hour traffic. The vehicle has not been expected at this time.
After noticing a significant shortage of oil, I took my 2016 HYUNDAI Veloster Turbo to get an oil change. There continued to be persistent low oil in my vehicle even after an oil change. I put things under my car to make sure there was no leak and the vehicle maintenance advisor informed me there is no external leak present when getting the oil change. I drove a week and my oil dipstick was already showing significantly low oil in the engine. After contacting Hyundai about this issue, they said I would need to go through the same process with them and they would not be held responsible for billing. This comes at a time where Technical Service Bulletin #23-EM-007H was recently released in December 2023 applying to 4-Cylinder Gasoline Engines. I-??m concerned about the safety of myself and others due to the probability of a fire, however I have already paid out of pocket for maintenance that had diagnosed the issue.
The contact owns a 2016 Hyundai Veloster. The contact stated that while driving from a complete stop and depressing the accelerator pedal, the vehicle hesitated and responded slowly. The contact stated that the failure had been recurring while driving. Additionally, the contact stated that while driving at an undisclosed speed, the vehicle decelerated independently. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where both catalytic converters were replaced, and the fuel lines were cleaned; however, the failure recurred. The vehicle was taken back to the independent mechanic, where the vehicle was test-driven, and the mechanic informed the contact that the failure could be related to the transmission. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 150,000.
Knocking on engine. All service necessary for the vehicle has been up to date. Hyundai Dealer has said to wait for a recall. Rod bearing recall has happened and my vehicle was never recalled.
There is a recall for 2016 Velosters that is for the engine rods failing. The 2015 to 2016 Hyundai Veloster has been recalled for connecting-rod bearings in the engine that could wear out prematurely and damage the engine1. The 2016 Hyundai Veloster has had several engine-related issues, including excessive oil consumption, going into limp mode, hesitating at acceleration, knocking sound in the engine, poor acceleration, stalling, failure in the timing chain tensioner, rough idling, and oil leaks. Which is exactly what is happening to my car currently. Told me I was not eligible. But I'm not understanding why.
Cylinder one lost compression. My mechanic pulled the engine apart and found the valve broke, a piece of the valve broke off. Compression test was only at 30 lb. in cylinder one. cylinder two had 120 lb., cylinder three had 130 lb., cylinder 4 had 149 lb. This Car had oil changes done every 3k to 4k miles with full synthetic. Never raced and always driven properly. 121k miles and the engine was basically done. Having the entire engine rebuilt for 5k$ now. I was having to add about a quart of oil every 500 miles before the valve broke.
02/??/22 immediately after purchase, the vehicle-??s alternator died and had to be replaced. 12/06/22 catalytic converter blew with no warning while driving. Car was towed to mechanic. 12/07/22 repairs were approved, costing $1,748.66. Shop informed us this repair was due to a recall (campaign 22-01-023H-2) From 12/22 through 07-23 I opened many cases with Hyundai, who closed cases without explanation. During this time I am required to refill vehicle-??s oil every month to stop engine knocking and prevent break down. 06/23 I was finally able to set an appointment to start the first step of the recall. 07/10/23 I arrived for my appointment to start oil monitoring, but was told to reschedule and come back later. 07/19/23 I arrived for my rescheduled appointment. Dealer made me pay for oil that was used and instructed me to return in 1,000 miles. After 1,000 miles I returned and left my car at the dealer for a few days. When I returned Hyundai staff told me the recall was -??only for the original owner.-?? I was also told the recall was -??already fixed-?? and there was -??nothing wrong-?? with the car. I self advocated, stating again that the oil was depleting rapidly and what I had gone through. Staff told me to -??drive the car until it breaks down, then Hyundai will cover the costs of repair.-?? I mentioned how that is unsafe, but was sent away. 11/24/23 vehicle completely broke down out of state in a dark and unfamiliar area at nighttime. Vehicle was towed, requiring engine repairs. 11/27/23 I opened a case with Hyundai regarding these issues. A few weeks later I was told the case was closed since they -??had to believe the dealer and not the client.-?? 02/05/24 alternator died, vehicle required a tow to the mechanic. 02/06/24 repairs were approved for almost $1,000. I do not feel safe driving this vehicle as it is unreliable, breaks down without warning lights- which only appear after break down, and the manufacturer refuses to take accountability for these issues.
The contact owns a 2016 Hyundai Veloster. The contact stated while driving at approximately 30 MPH, there was an abnormal sound coming from the engine compartment. The contact stated no warning light was illuminated. The contact was able to drive the vehicle to the residence. The contact stated that while driving onto the driveway at the residence, the vehicle was vibrating violently and then stalled. The contact turned off and later attempted to restart the vehicle however, the vehicle started momentarily and then stalled. The contact stated there was cloud of smoke coming from the exhaust. The contact stated that prior to the engine failure, he became aware that the vehicle was consuming approximately 1 quart of engine oil every two weeks. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 20V746000 (Engine). The manufacturer was not informed of the failure. The failure mileage was approximately 129,000.
The contact owns a 2016 Hyundai Veloster. The contact stated that while his son was driving at an undisclosed speed, he heard an abnormal knocking sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the connecting rod bearings. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V746000 (Engine) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 130,000.
The contact owns a 2016 Hyundai Veloster. The contact stated that while driving at an undisclosed speed, the engine made knocking sounds. Additionally, the vehicle hesitated to accelerate while driving. The TPMS warning light was illuminated. The vehicle was taken to the dealer, where Service Campaign 993 (Inspect & Anti-Theft Software Upgrade) was performed, and the engine was replaced. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 73,200.
On 11/21/2023, I took my vehicle to Musser's Automotive in Tipp City, Ohio & I was informed of an Internal Oil Consumption & recommendation for warranty coverage.
After previous complaint I filed, my engine continued to decline. Began burning a quart of oil approximately every 240 miles and has now almost completely lost power. It will not go above 25 miles per hour. I can not drive it anywhere except within two miles of my house where the speed limit is 25mph. EXCEEDINGLY DANGEROUS! It will die while driving and crank right back up but then die again. As contained in my previous complaint - Check engine light has been flashing since last December, Oil light comes on approximately every 240 miles. Other model years of this car have been recalled due to oil issues - but not this one. Yes the engine has been inspected and everyone agrees the engine is bad but Hyundai refuses to do anything about it due to the car not being included in the previous recall years. PLEASE inspect it. Anytime you want. It's not like I can drive it anywhere. I would drive it straight to a junk yard, but am still paying on it. You should know, if you don't already, that Hyundai is regularly giving owners of cars that have been included in the recall, the runaround on repairing anything. There are multiple facebook groups with literally THOUSANDS of people complaining about the same or similar issues with their Hyundai vehicles and nothing is being done. The MOST disreputable company I have ever dealt with - from the dealer all the way up to corporate. READ SOME OF THESE STORIES TO GET A TRUE UNDERSTANDING OF THE PROBLEM... [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Unknown Regular oil changes, cranked my car up one morning and it started knocking, I have been in a rental for 2 weeks now and paying out pocket as a single mother in grad school. The dealers excuse of not diagnosing the car sooner, is that their schedule is busy after arguing with the extended warranty company about my coverage. I booked their next soonest appointment to be told we'll see if we can get it looked at that day. I believe they're hiding the fact that my bricks falls under recall 198 and do not want to admit it.
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- Balwin Park , CA, USA