This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Bought car on 7/14/2021 with 43,200 miles - on September 18, 2021 the car stopped working on the highway. Towed to dealership and after 7 days in the lot was told it had a cracked engine block. Over 2 weeks later they still have no idea when the replacement block will be in and when the vehicle will be fixed. Can't offer a loaner even though warranty calls for them to supply one.
The Engine check engine light activated and within a few miles while accelerating from a stop sign the engine had very little power, just missed a colision by cross traffic. Upon inspection the engine had very little engine oil. There was no indication of low oil pressure, and the oil was changed at regular intervals as recommended by Hyundai. This vehicle HAS EXCESSIVE OIL CONSUMPTION AND THERE IS NO INDICATION WHEN IT IS GETTING VERY LOW UNTIL THE ENGINE FAILS TO RESPOND.
On the way to taking my son to the hospital, the car stopped working, delaying the medical care I needed for my son after being attacked by a pitbull. It was then towed to the dealership who regularly services the car. They stated it was the motor. Stated I need a new one. Stated it failed due to missing the oil change by two weeks. There were no warning signs/signals or anything coming from the car that would have caused me to bring the car in sooner.
44,000 miles on car. While driving on highway noticed an 18 wheeler three feet behind me, tried to accelerate and nothing happened. Right before the car started making a noise, luckily no one was in the right lane so I coasted to the median. I was just informed the car needs an engine. Two days before I heard a fluttering sound and the car seemed to have trouble accelerating.
Was driving on highway and engine started making a knocking noise for what seemed like 10 seconds then a loud boom and blew dark smoke out the back and engine stopped. I shifted into neutral and coasted off the freeway. Rear windshield and tailgate were covered in oil, at least it was clean, I had changed it a few days prior. Towed to shop and once on the lift the rod sticking out through the block was a shock to say the least. 14 months ago I replaced the engine after severe oil leaks led to the block warping. That was $6000 that Hyundai declined to cover. Put a used theta engine in and everything was good until this. Obviously Hyundai isn't going to cover this either. Have had the car for two years and still owe over $10K on loan. I'm about to pay for another theta engine that is coming from the same model year as the previous two. I feel insane doing this, like I'm asking for it to happen again but no other options.
- San Antonio, TX, USA
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I have been reaching out to auto nation where I purchased my 2018 Hyundai Tucson while driving on the highway there was a swishing noise and sputtering the car just stopped I was however able to get on the off ramp the car was towed which cost me $528 to get out had he re-towed to an auto body shop and the engine rod blew out and up making a good size hole in the oil pan now I have to pay $120 diagnostics charges but they do not think Hyundai will pay for repairs so I'm paying for a car that is completely incapacitated. I was reading on your reports concerning Hyundai and Kia the law suit for their slow response but to this day I have not received any information regarding this problem your knowledge and report on the engine problem and rod is exactly what has happened to my Hyundai except it hasn't caught on fire as of yet my understanding is park it away from everything as just being parked it can still catch on fire. I need help on this matter... thank you I have been trying to get this resolved since March 2021
I have a 2018 Hyundai Tucson with less then 75000 miles that I have just had for a year that suddenly started knocking after having it check at the dealership they informed me there was bearing material in my oil and that I would need to replace the engine. The extended warranty refused to cover as I was unable to provide all maintenance records for the last year. The dealership is unable to locate a new or refurbished engine and cannot provide a predicted date one would be available. I reached out to autozone to see if I can purchase an engine from them and they stated it says na when they entered my VIN so they would not be able to provide an engine at all. So I am paying for a vehicle that I can't drive because it needs an engine but I also can't buy an engine?!
Driving on the highway in rush hour traffic at 65 mph the vehicle started knocking loudly then a loud boom and all this black smoke came from the back end. The vehicle engine seized and I was almost killed by a semi truck trying to get off the highway as the engine completely died. The vehicle was towed to the service department where I purchased it and they advised that the engine rod blew a huge hole in my engine and it was no good. The vehicle had only 61K miles practically brand new. Opened a case with Hyundai and they basically told me I had no warranty. This is a defect in the engine. Also there are two other same make model and year that were also up at the service station for the exact same issue and with low miles and Hyundai refused to make the matter right by replacing the motors. This is not right and ripping off the american consumer. 7300$ for a replacement motor and the vehicle is practically new with the low miles I have.
I changed engine oil a month ago and still have 500mile left until re-change, but after when I went shopping the engine sound was bad so I checked the engine oil status and there were no engine oil at all. This was not first time, doing this. I heard Hyundai engine eat some oil, but it is kind of dangerous if I didnt check the status.
Car was slowly entering garage and came to a full stop with brake pedal depressed in gear. Car without warning, engine revved up to full power and crashed in garage. I am alleging condition known as sudden unintended acceleration. I have had the damage repaired and the cost of repair was over $4,000. Pictures available upon request. Hyundai performed an inspection on vehicle upon my demand to do so. When report came in, I was refused a copy of exact report by inspector and only given a summary by company agent. When I asked for the exact inspector report to be read to me over the phone, that request was denied as well.
The contact owns a 2018 Hyundai Tucson. The contact stated that several warning lights were illuminated on the instrument panel, including the check engine, oil and tire pressure warning lights. The vehicle was not taken to be diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
The vehicle when temp is set to high heat then switched to 75 degrees there is a strong coolant smell that comes from the HVAC system. It makes me nauseous while driving. Took to dealership where they said they can duplicate the issue. Called Hyundai customer care and they called once and I missed it and emailed them and called and no one has contacted me back. Coolant is hazardous to breath in and they don't take it as a serious matter
I was driving on a interstate got off on a exit and my car started doing a loud ticking noise and would not accelerate over 40 mph. I drove the car to get the car tested to see the problem.the code read knock sensor.got the knock sensor replaced by a local mechanic and the car drove the say way before I took it to his shop.the car only has 67,00 miles
At 72000 miles engine started knocking and loss power. Took to dealer was told the # 3 cylinder had an problem and the engine was blown. Was given an estimate of 13,700 for a new engine. That the cost of the car.
When accelerating from a stop at very slow speed the engine sputters causing the car to shake and nearly die. Like when someone is first learning to drive a stick shift. It mainly happens when driving in parking lots looking for a space. However it has happened intermittently when accelerating from a stop light. My wife doesn't feel safe driving this vehicle. Many have complained about this issue. The problem has existed since we took possession July 2018 and has worsened. The manufacturer will deny this problem exists. It needs to be addressed. No problem with highway driving.
I have a 2018 Hyundai Tucson. We heard knocking noise in the engine while driving at night and then the car failed to accelerate. We were able to get to the side of the road without crashing. We had it towed to a shop. The shop says that the engine had knocking noise were rod bearings and there was coolant/antifreeze in the engine block.
I was driving my vehicle and heard a loud knocking in the engine compartment. I pulled over and turned the car off. I was afraid to keep driving it since I didnt know what the issue was. My car was towed back home. I had a technician check my car and I was told the motor had blown up. My car only has around 67,000 miles on it. I have been informed by the tow company that this has happened to many people with the same type of vehicle that I have. I have not seen any recalls but did find that a previous model was burning oil and damaged the motor.
Ongoing issues with the engine transimission. After 3 dealership visits, problem was duplicated at bob mayberry Hyundai-monroe, nc. We were told this was a known problem and "fix/part" was coming in March/April 2020. I was never contacted. Continued to drive the car until finally got fed up with the same issue. I went to other dealership (keffer Hyundai-charlotte, nc.). was told they had to replicate but tech could not. (repair invoice states they drove the car 1 mile!) (the dealership was told this was an intermitent problem). The problem is when driving very slow in stop & go traffic, the car jumps similar to someone learning to drive a stick shift and have problems with the clutch. I was at a stop sign one day...at a complete stop. I proceeded to move forward and the car stopped about 3 feet after moving. Had I pulled out if there was alot of traffic, I would not have had time to move in the road. I do not have all invoices from first dealership (bob mayberry Hyundai-monroe, nc), but they will have everything in their system. I can request this documentation if needed.
The contact owns a 2018 hyundia tuscon. The contact stated that while driving approximately 40 mph, a loud knocking noise was present coming from the engine compartment and the vehicle suddenly lost power and stalled. Moments later smoke and flames were present coming from the engine. The fire department was called to the scene and extinguished the flames. The vehicle was destroyed and towed away. A police and fire report was taken at the scene. The cause of the failure was not determined. The local dealer len stoler located at 11275 reisterstown rd, owings mills, md and the manufacturer were notified of the failure. The failure mileage was 34,400.
Car constantly hesitates when starting to accelerate. When you begin to accelerate from a stop, the car hesitates for several seconds before beginning to move. This is very dangerous when making turns at stop lights or in intersections. Going at highway speed the car runs fine and accelerates without issue. The problem is when at slow speeds or at a stop and you need to accelerate. Also, when going slow or slowing down to a stop, the car sees like it is going to stall and the engine/transmission begins to jerk as if it is about to stall. When driving through a parking lot at slow speeds with some quick on/off breaking, the car hesitates and feels like it is going to stall.
A D V E R T I S E M E N T S
- Pittsburgh, PA, USA