This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Buy brand new off lot. Never miss Regular maintenance on engine oil and filters. Car had only 55200 miles. After 500 miles regular oil interval maintenance. Car underbody show no oil leaks anywhere on 12/05/2021 park on driveway. This morning Car not start without oil indicator or engine light warning comes up. Open hood up, check oil dip stick show no oil residue. Yike, where is low oil warning light sensor when no oil in engine. Apparently it not working or never have it on in my opinion. Gotta be recall issue for this. So I ran to Walmart get a quart of sythenic oil recommended and fill it up. Car start up find and drive ok for now. Not sure in future. This is a must recall on No Oil Indicator Sensor Malfunction!!!!!!!!!
Purchased new on 5/30/2018. 3/2021 I noticed shaking, noises, pinging, whining sounds and vibration coming from engine as I turn engine on / off and in drive. 3/24/2021 I brought vehicle for inspection. Service Advisor felt the shaking, vibrations and heard the pinging / noises and whining sounds as I turned the vehicle off. Vehicle went for oil change and inspection, stayed overnight and no fault found, service bay stated they could not reproduce the occurrence. The sensations worsened and I brought vehicle back on 3/30/2021 for inspection as I did not feel safe driving vehicle. 4/02/2021 dealer said the sensations could not be detectable and it was suggested that maybe the Turbo dual clutch engine. 10/15/2021 the air conditioner failed. Brought vehicle in for inspection. Service performed diagnostic testing on vehicle and found internal failure on a/c compressor. New compressor was ordered and replaced. Replacement air conditioner is not as powerful or cold as original part. Vehicle is still making pinging, whining, vibrations. 11/29/2021, engine light came on. I reversed out of a parking spot and it felt different. Put gear in drive and immediately the gas pedal went to half way to floor and the vehicle jerked and then seemed to catch the gear. Then the pedal went to the floor and there was no go, then it kicked in. Repeated multiple times. Tried reverse and there was none. No rpm movement and quickly came a strong burning smell. Had vehicle towed dealer. All vehicle services are current and up to date.
My engine blew on the freeway. And we believe it to be a rod bearing issue. Regular oil changes and maintenance done since I owned it. It is currently at the dealership awaiting to hopefully be repaired through extended warranty. The service lot was filled with Tucson's and the service repair man said it was the same issue in all of them. This is a major safety concern as engine failure anywhere on the road can lead to accidents and stalling vehicles. Upon the engine failure, there were no engine lights or any signs that this was going to happen. My car stopped accelerating so I began to pull over and before I could get fully over, all of the engine lights started flashing and the engine began smoking. I just don't want this to continue to happen as this is clearly an ongoing issue, there was a recall with the rod bearing in the 2017 2.0 model, which is my model but being a 2018. I appreciate your time in reviewing this and hope it catches some attention.
With 2018, Hyundai Tucson, I was accelerating on the highway coming off of an exit ramp. I was on my way to the dealership to investigate a knocking sound I just started hearing with the engine. Suddenly, the engine failed completely and I started to smell burning. I was able to roll into the shoulder and have my car towed to the dealership. An engine light came on a few miles before the engine failed, but I had no warnings at the start of the trip. Car was at 60,000 miles.
The contact owns a 2018 Hyundai Tucson. The contact stated that while driving at 35 MPH, the check engine light illuminated on the instrument panel as the vehicle stalled. Due to the failure, the contact had the vehicle towed to a dealer where they informed her of NHTSA Campaign Number: 20V543000(SERVICE BRAKES, HYDRAULIC); however, the parts for the recall were unavailable. The vehicle remained in the possession of the dealer for four months and recently informed her that her engine needed to be replaced; she was given an estimate for the repair. The manufacturer was also notified of the failure and offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 49,000. (RECALL RELATED INCIDENT)
- Dearborn Heights, MI, USA
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Bought car on 7/14/2021 with 43,200 miles - on September 18, 2021 the car stopped working on the highway. Towed to dealership and after 7 days in the lot was told it had a cracked engine block. Over 2 weeks later they still have no idea when the replacement block will be in and when the vehicle will be fixed. Can't offer a loaner even though warranty calls for them to supply one.
The Engine check engine light activated and within a few miles while accelerating from a stop sign the engine had very little power, just missed a colision by cross traffic. Upon inspection the engine had very little engine oil. There was no indication of low oil pressure, and the oil was changed at regular intervals as recommended by Hyundai. This vehicle HAS EXCESSIVE OIL CONSUMPTION AND THERE IS NO INDICATION WHEN IT IS GETTING VERY LOW UNTIL THE ENGINE FAILS TO RESPOND.
On the way to taking my son to the hospital, the car stopped working, delaying the medical care I needed for my son after being attacked by a pitbull. It was then towed to the dealership who regularly services the car. They stated it was the motor. Stated I need a new one. Stated it failed due to missing the oil change by two weeks. There were no warning signs/signals or anything coming from the car that would have caused me to bring the car in sooner.
44,000 miles on car. While driving on highway noticed an 18 wheeler three feet behind me, tried to accelerate and nothing happened. Right before the car started making a noise, luckily no one was in the right lane so I coasted to the median. I was just informed the car needs an engine. Two days before I heard a fluttering sound and the car seemed to have trouble accelerating.
Was driving on highway and engine started making a knocking noise for what seemed like 10 seconds then a loud boom and blew dark smoke out the back and engine stopped. I shifted into neutral and coasted off the freeway. Rear windshield and tailgate were covered in oil, at least it was clean, I had changed it a few days prior. Towed to shop and once on the lift the rod sticking out through the block was a shock to say the least. 14 months ago I replaced the engine after severe oil leaks led to the block warping. That was $6000 that Hyundai declined to cover. Put a used theta engine in and everything was good until this. Obviously Hyundai isn't going to cover this either. Have had the car for two years and still owe over $10K on loan. I'm about to pay for another theta engine that is coming from the same model year as the previous two. I feel insane doing this, like I'm asking for it to happen again but no other options.
I have been reaching out to auto nation where I purchased my 2018 Hyundai Tucson while driving on the highway there was a swishing noise and sputtering the car just stopped I was however able to get on the off ramp the car was towed which cost me $528 to get out had he re-towed to an auto body shop and the engine rod blew out and up making a good size hole in the oil pan now I have to pay $120 diagnostics charges but they do not think Hyundai will pay for repairs so I'm paying for a car that is completely incapacitated. I was reading on your reports concerning Hyundai and Kia the law suit for their slow response but to this day I have not received any information regarding this problem your knowledge and report on the engine problem and rod is exactly what has happened to my Hyundai except it hasn't caught on fire as of yet my understanding is park it away from everything as just being parked it can still catch on fire. I need help on this matter... thank you I have been trying to get this resolved since March 2021
I have a 2018 Hyundai Tucson with less then 75000 miles that I have just had for a year that suddenly started knocking after having it check at the dealership they informed me there was bearing material in my oil and that I would need to replace the engine. The extended warranty refused to cover as I was unable to provide all maintenance records for the last year. The dealership is unable to locate a new or refurbished engine and cannot provide a predicted date one would be available. I reached out to autozone to see if I can purchase an engine from them and they stated it says na when they entered my VIN so they would not be able to provide an engine at all. So I am paying for a vehicle that I can't drive because it needs an engine but I also can't buy an engine?!
Driving on the highway in rush hour traffic at 65 mph the vehicle started knocking loudly then a loud boom and all this black smoke came from the back end. The vehicle engine seized and I was almost killed by a semi truck trying to get off the highway as the engine completely died. The vehicle was towed to the service department where I purchased it and they advised that the engine rod blew a huge hole in my engine and it was no good. The vehicle had only 61K miles practically brand new. Opened a case with Hyundai and they basically told me I had no warranty. This is a defect in the engine. Also there are two other same make model and year that were also up at the service station for the exact same issue and with low miles and Hyundai refused to make the matter right by replacing the motors. This is not right and ripping off the american consumer. 7300$ for a replacement motor and the vehicle is practically new with the low miles I have.
I changed engine oil a month ago and still have 500mile left until re-change, but after when I went shopping the engine sound was bad so I checked the engine oil status and there were no engine oil at all. This was not first time, doing this. I heard Hyundai engine eat some oil, but it is kind of dangerous if I didnt check the status.
Car was slowly entering garage and came to a full stop with brake pedal depressed in gear. Car without warning, engine revved up to full power and crashed in garage. I am alleging condition known as sudden unintended acceleration. I have had the damage repaired and the cost of repair was over $4,000. Pictures available upon request. Hyundai performed an inspection on vehicle upon my demand to do so. When report came in, I was refused a copy of exact report by inspector and only given a summary by company agent. When I asked for the exact inspector report to be read to me over the phone, that request was denied as well.
The contact owns a 2018 Hyundai Tucson. The contact stated that several warning lights were illuminated on the instrument panel, including the check engine, oil and tire pressure warning lights. The vehicle was not taken to be diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
The vehicle when temp is set to high heat then switched to 75 degrees there is a strong coolant smell that comes from the HVAC system. It makes me nauseous while driving. Took to dealership where they said they can duplicate the issue. Called Hyundai customer care and they called once and I missed it and emailed them and called and no one has contacted me back. Coolant is hazardous to breath in and they don't take it as a serious matter
I was driving on a interstate got off on a exit and my car started doing a loud ticking noise and would not accelerate over 40 mph. I drove the car to get the car tested to see the problem.the code read knock sensor.got the knock sensor replaced by a local mechanic and the car drove the say way before I took it to his shop.the car only has 67,00 miles
At 72000 miles engine started knocking and loss power. Took to dealer was told the # 3 cylinder had an problem and the engine was blown. Was given an estimate of 13,700 for a new engine. That the cost of the car.
When accelerating from a stop at very slow speed the engine sputters causing the car to shake and nearly die. Like when someone is first learning to drive a stick shift. It mainly happens when driving in parking lots looking for a space. However it has happened intermittently when accelerating from a stop light. My wife doesn't feel safe driving this vehicle. Many have complained about this issue. The problem has existed since we took possession July 2018 and has worsened. The manufacturer will deny this problem exists. It needs to be addressed. No problem with highway driving.
A D V E R T I S E M E N T S
- Fairborn, OH, USA