This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Transmission issues - car will not pull, at times, from a standing start or when stopped on an incline. Engine revs put car will not move or will hesitate as it is searching for a gear. Took it to the selling dealer, they told me it's a characteristic of the dual clutch transmission and there is no "issues or fix". it's an ongoing issue since about a month O=after I purchased the car, which I bought new in July 2018. It's dangerous!
When driving in stop and go traffic, specifically on an incline, the transmission overheats and a burning/melting rubber smell is emitted from the engine. When climbing a long hill in slow moving traffic, the car displays a warning message saying that one should step on the break while on the steep incline. So instead of moving up the hill at a low steady speed using the accelerator, I must apply the break and stop the car on the hill, wait for a gap, accelerate to the car in front of me, and then stop again. When attempting to accelerate from a stop, the car lurches and shakes while making loud clanking sounds (similar to the sound you might hear before your car stalls out if you're not very good at driving a stick shift). After about 20-30 mins in traffic on the incline, one can smell an the burning odor and two out of three times another warning message came on the display that the transmission is overheating and that I should pull over immediately. It is extremely dangerous to park on the side of the highway and I have had to do three times in the last four weeks. Besides the transmission overheating and lurching on inclines, the vehicle also has acceleration issues on flat ground. For example, after being stopped at a traffic light I apply pressure to the gas but the car barely moves, the rpms begin to increase as I apply more pressure to get it moving, and then all of a sudden in clicks and jerks in to gear speeding away. This problem has left me in the middle of an intersecting with oncoming traffic, luckily no one has been injured yet. The delayed acceleration also occurs as I drive up my parking garage, as the car slowly moves along the accelerator has no affect until suddenly the car quickly accelerates to an unsafe speed in the tight parking structure, again luckily no pedestrians have been injured yet due to the malfunctioning vehicle.
When you are stopped at a light and it changes to green you step on the gas and the car bucks like it is going to stall.this also happens when you start the car up and put it in drive give it gas and it bucks.U have to give it more gas to make it drive hopefully it will not just stall.I think this could be a transmission problem. This happens all the time.
When coasting, the car idles rough and lurches forward. When stopped and pressing the gas, it takes sever seconds for the car to take off. This puts the driver at risk as it doesn't happen consistently- you can either take off right away or you're delayed. The rough idling sounds and feels as though the car is about to stall. In traffic, this presents a hazard.
When you first step on gas car bucks like it is going to stall.happens when you first start car and when at red light and it turns green you give it gas and it start to buck.thank you mindy
- Philadelphia, PA, USA
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Car stalls and hesitates at stops and acceleration.. lack of acceleration from stop or slowing down. Lack of power at crucial driving periods. Condition creates dangerous circumstances.
B.the dct transmission completely disengages and there is no power to the vehicle, it just coasts for about 5 seconds and the vehicles slows down. It seems to happen after a turn and at slower speeds around 25 - 35 mph. You push the gas pedal and nothing happens, the engine does not rev and you just coast (and slow down). If this happens when I'm pulling out in traffic making a left it could be deadly. I do not let my 19 year old son drive this vehicle. I promise you there will be accidents due to this defect and I would imagine some people will die because of it. This happens regularly, it is not a one-time incident. I just bought the vehicle a month ago and it's happened 10 to 20 times.
Loses power(lag) when accelerating after a stop. Turning at a stop light there was a lag for a couple seconds. Also when accelerating while going up a hill there was a power lag experienced.
When you are stopped at a light and it changes to green you step on the gas and the car bucks like it is going to stall.this also happens when you start the car up and put it in drive give it gas and it bucks.U have to give it more gas to make it drive hopefully it will not just stall.I think this is the dual transmission problem. Thank you shelly
My 2017 Hyundai Tucson is one of the many vehicles that Hyundai has finally acknowledged as having dangerous issues relating to the dual clutch transmission. I have been complaining to my Hyundai dealer for two years that my Tucson stutters, stammers and loses power while accelerating from a stop. I brought the vehicle to rosen Hyundai for the third time to have them check this issue on November 8, 2019, and I finally received a response other than "we can't duplicate the problem." The service technician told me that they are well aware of the dct problems and that they will take corrective measures to rectify it. He added that the clutch parts required to fix the problems are on backorder until mid-December. (note: As of 12/29/2019, parts are still not in) he took prompt action to obtain a rental car for me, so as far as I'm concerned, rosen Hyundai has (now) taken appropriate action. The two issues that I have are 1) I have been without my vehicle for almost nearly two months with no updates from Hyundai on when issues will be resolved, and 2) my vehicle is an all-wheel drive SUV with nearly all of the available bells and whistles, but Hyundai has only authorized payment to enterprise for the "standard" rental car. I insisted on having an all wheel drive SUV for which enterprise is directly charging me $7/day, and this vehicle drives like a big noisy truck has no gps routing and not even a compass. I strongly feel that Hyundai should have provided a loaner vehicle of like type to me or at least pay for a rental vehicle that is equal or better than my vehicle at no charge to me! I have owned 10 new Hyundai vehicles since the early 2000's. my current Tucson is the first time that I have not felt like an appreciated customer. I want reimbursement for all charges from enterprise (currently over $350).
When accelerating from a stop or slow motion, the car sounds like it is accelerating but it does not move. You feel like you are in neutral. I had pulled out from a stop sign, with plenty of time to make the right turn, as traffic was back a distance. I pulled out onto the main street and did not continue moving although I was pressing on the accelerator, but the car RPM's were going up, no speed from my vehicle. By the time I let off the accelerator and let the car RPM's recover, the motorcycle was coming right up behind me. He was assuming I would be moving, but he had to swerve to miss hitting my car. This is very dangerous and it is very unpredictable. Both my grown kids have driven the car and have experienced the same thing. I have been to a dealership 3 times regarding this and they just stated it is the dct.
Taking off from a stop the transmission will not engage and causes the motor to shutter. Then it will go into hit at a high RPM causing you to jump forward at a high rate of speed.
Filed a complaint on 8/12/19. NHTSA id number 11243384 did not hear anything from NHTSA and I cannot figure out on the NHTSA website how to track or follow up on this complaint. We are bringing the vehicle to the dealer again to look at the same issue.
I have taken my 2017 Hyundai Tucson sport fwd into southwest Hyundai, 8800 lomas ne, albuqueque, nm for: Turbo lulls before accelerating; vehicle hesitates when slowing, stopping then accelerating. This problem has gotten worse with vehicle jerking, chugging, stalling delayed acceleration when slowing down; turning corners; stopping; turning into intersection then accelerating. I have taken this vehicle in for this problem on: 5/28/2019; 8/01/2019;11/11/2019; and 11/15/19. On 11/15/19 Hyundai's service department said that there was a problem with the dual-clutch transmission ("dct") and it cannot be fixed or replaced. All these problems occur intermittently. You don't know when it will occur. The dealership service did experience it as well. On 11/15/2019 I was then handed a copy of United States district court for the central district of California - attention current and former owners and lessees of Hyundai 2015-2017 sonato eco, 2016-2017 Tucson, and 2016-2017 veloster vehicles equipped with dual-clutch transmissions ("class vehicles"). I also received in the mail a couple days later; a notice from Hyundai motor America, po box 2704, huntington beach, ca 926647: Wylie V. Hyundai motor America, no. 8:16-cv-02102-doc-jcg. I was only able to upload one document. For informaion go to dctsettlement.hyundaiusa.com this vehicle is dangerous and unsafe to drive.
Transmission gear not catching periodically. And the rear brake lights have blew out for the fourth time. Both brake harnesses were replaced by Hyundai previously due to burn up.
On numerous occasions this vehicle has failed to accelerate. The vehicle rpms rise but it takes roughly 2-3 seconds to engage. I feel this is very unsafe especially when making a left turn in traffic. I have take it to the dealer more than once with no help. The 2016 model was recalled for exactly what I have experienced and I believe the 2017 model should be as well.
Car engine/transmission stalls, lags, hesitates, jumps and chugs when gas is pressed from a stopped position or in slow stop and go traffic. When pressing on the gas pedal the engine/trans does not engage and move the car. After a few seconds the car will engage and jerk, and jump. The hesitation makes the car feel like it is going to stall out. Very dangerous situation. I am afraid every time I get in the car to drive. This has been going since the day bought the car
I am having issues with the vehicle not accelerating when the gas pedal is pressed. This usually happens from a stop or slow speed. This is an intermittent problem, however, it seems to be happening more frequently recently. I was afraid of taking it to the dealership since it didn't happen all the time, and I was afraid of a bill if they couldn't replicate the behavior. So now I've had my vehicle to the dealer. They say there's no codes showing. They've assured me that this is how the vehicle is supposed to work. I assure you, that my vehicle is not supposed to leave me lagging with no power in the middle of an intersection being honked at by other vehicles who narrowly miss hitting me. I even asked for a reprogramming, (since that seems to have temporarily corrected the problem for some), but they were unwilling since, to them, my vehicle is working as it should. I'm aware of the class action suit for this vehicle, but since I can't afford to trade my vehicle, (even with the class action money), I really just want my current vehicle to work properly.
Oil pan leak: 2.0L nu gdi engine is starting to leak oil in the oil pan. Only 38,900 miles. Previous engine oil was made by the dealer and no notice about the issue mas made.I will go to the dealer and complain because of this.
A D V E R T I S E M E N T S
- Winterville, NC, USA