CarComplaints.com Notes: The 2016 Tucson comes with a dual-clutch, 7-speed transmission. But Hyundai forgot to tell you about one key phrase – zero-move. That's right, an alarming number of owners have said their SUV wouldn't accelerate after a stop.
Turns out that's because the transmission's application logic has been stumbling all over itself. Hyundai recalled the issue in September 2016, but it's difficult to say if owners are out-of-the-woods, or if this is just a sign of things to come.
10.0
really awful
Crashes / Fires:
2 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
27,816 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The 2016 Hyundai Tucson eco with 1.6T transmission problem. Vehicle transmission will fail to move vehicle forward at times and has caused us to be stuck in an intersection numerous times even though vehicle says its in drive. Rpms just rev to redline but vehicle will not move until you let off the gas and let it idle back down to idle engine speed. Then you can try it again and it drives normal. One time had to shut entire vehicle off in the intersection and restart it to get it to move.
The contact owns a 2016 Hyundai Tucson. The contact stated that when the accelerator pedal was depressed from sudden braking, the vehicle hesitated to respond without warning. The vehicle was taken to the dealer where it was diagnosed that the software related to the transmission needed to be updated. The vehicle was serviced under NHTSA campaign number: 16V280000 (power train, electrical system) however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 10,012.
The contact owns a 2016 Hyundai Tucson. On several occasions, while driving, the accelerator pedal was depressed, but the vehicle failed to accelerate. The dealer was unable to duplicate the failure; however, the contact was informed that there was a transmission control module software update that may remedy the issue. The software was updated, but failed to remedy the issue. The contact stated that the failure was intermittent. The vehicle was not included in NHTSA campaign number: 16V628000 (power train, electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 2,000.
The contact owns a 2016 Hyundai Tucson. While driving 60 mph, the vehicle lost power. The vehicle failed to accelerate when the accelerator pedal was depressed. The failure occurred without warning. The vehicle was taken to dealer where it was diagnosed that the computer needed to be updated. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 2,541....updated 05/17/17
- Houston, TX, USA
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Had recall 16-01-057 performed at local Hyundai dealer in hackettstown and since then have had multiple issues with it not moving when at a traffic light like transmission is slipping and then it grabs and almost causes accident..dealer says that recall would not make it do this and when they drive say there are no issues.there are multiple other people on internet having same issue, so not something I am making up. When is something going to be done about this before someone is killed.
I have owned the vehicle about a week. I drove into in the garage and parked the night before without incident. Heard a sound of a fan or small motor running somewhere around the vehicle before I went in for the night, but couldn't determine if it was from the vehicle or from the garage heater unit. The next morning Hyundai Tucson is completely dead. Why?
Vehicle contnues under in motion city streeet driving conditions cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.exactly as recalled for other 2016 tuscon but this does not match VIN database. Dealer denies there is a problem and states the vehicle is being driven wrong quoting the drivers hand book which basically says the vehicle not usable in stop and go conditions.there are hundreds of simular complaints of 2016 tuscon that did not fit in VIN NHTSA or Hyundai database, or continued to have same problem after recall repair performed or dealers denying there was any recall.
The contact owns a 2016 Hyundai Tucson. While attempting to accelerate from a stop, the vehicle jerked and hesitated before moving forward. In addition, the accelerator pedal was depressed, but the vehicle failed to accelerate as the rpms increased. The failure recurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the vehicle needed to be repaired per NHTSA campaign number: 16V628000 (electrical system, power train). The part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 20.
The contact owns a 2016 Hyundai Tucson. The contact stated that the vehicle experienced hesitation and unintended acceleration. The failures occurred without warning. The vehicle was taken to the dealer, but the failure could not be replicated. Prior to the failure, the vehicle was remedied per NHTSA campaign number: 16V628000 (electrical system, power train). The manufacturer was notified of the issue. The failure mileage was approximately 8,291.
This vehicle seems to take off in third gear, shaking every time and stalling sometime. It has completely shut off at red lights and has stalled pulling out into traffic. The dealership has done 4 updates trying to correct the issue but it still occurs. All management of the dealership have driven this vehicle and agree that there is definitely a problem. The service manager put his foot on the brake and the gas as a demonstration to me and the vehicle dies out every time. They do not know how to fix the problem. The recall due out on October 28, 2016 was already done on September 27, 2016 and did not correct the issue.
The contact owns a 2016 Hyundai Tucson. The contact stated that the vehicle hesitated to accelerate. The vehicle was taken to a dealer where the failure was unable to be duplicated. The dealer stated that the vehicle was operating as designed. The manufacturer was not made aware of the failure and the VIN was not included in NHTSA campaign number: 16V628000 (electrical system, power train). The failure mileage was 1,366.
The contact owns a 2016 Hyundai Tucson. The contact stated the vehicle experienced unintended deceleration and stalled while driving 60 mph. The failure occurred without warning. The vehicle was taken to the dealer where it was diagnosed that the vehicle operated as designed. The manufacturer was notified of the failure. The contact referenced NHTSA campaign number: 16V628000 (electrical system, power train); however, the VIN was not included. The failure mileage was approximately 2,300.
The contact owns a 2016 Hyundai Tucson. While depressing the accelerator pedal, the vehicle failed to operate. The failure recurred numerous times. The vehicle was taken to a dealer and repaired, but the failure persisted. The VIN was not included in NHTSA campaign number: 16V628000 (electrical system, power train). The manufacturer was not notified of the failure. The failure mileage was unknown.
While driving the vehicle in normal around town traffic, we have had several incidents where an alarm began sounding, and the instrument panel displayed "transmission temperature is high! stop". we've taken the vehicle to have the dealer investigate, but they find nothing, can't duplicate it, and no indication that it even displayed the warning. They said it might be related to the current recall for the dct transmission on the Hyundai Tucson. I've contacted Hyundai and tried to ask if the dealer may be correct, but they said they can only refer me back to the dealer. It can be difficult and unsafe to find a place to "stop safely" at the drop of a hat as it demands.
The contact owns a 2016 Hyundai Tucson. While driving 30 mph, the vehicle stalled without warning. The contact was able to restart the vehicle on the second attempt, however, the failure recurred. The contact stated that the failure was intermittent. The vehicle was taken to the dealer to be diagnosed, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 615.
The contact rented a 2016 Hyundai Tucson. While driving at an unknown speed, the accelerator pedal was depressed, but the vehicle failed to accelerate and lost power without warning. The contact mentioned that the vehicle was previously serviced per NHTSA campaign number: 16V628000 (electrical system, power train). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 50. Updated 01/11/2017
I purchesed my new 2016 Hyundai tuscon turbo in Feb. I have had nothing but problems with it. It has always been sluggish on accelartion and at times won't move at all after a stop. It has had numerous "updates" for the transmision with no success. At times it will roll backwards when in drive as if it is in neutral while at drive thrus or on an incline. It remained in the shop for one of the times for more than 30 days. A Hyundai engineer has inspected my car and says that there is nothing wrong it. All of the issues I have had are not normal, and they agree but state that there is nothing wrong with it. The service dept have driven my car and agree that it still has the hesitation, but say their hands are tied until Hyundai has a solution. It doesn't throw a code on any of the issues. It has even died while driving down the road. It has been in the shop repeatedly for the same issues. Now, this last time, I am getting a battery discharge warning while driving down the highway. It is now back in the shop for that issue along with the same sluggish delayed acceleartion. I am 100% unhappy with this purchase. I see where hundai is making a recall, but I am unsure if this new update is any different from the other two my SUV has already had. This car is unsafe to drive and certainly has major issues.
The contact owns a 2016 Hyundai Tucson. While attempting to accelerate, the vehicle hesitated to move without warning. The vehicle would sometimes become stuck between 30 and 60 mph. The contact stated that the accelerator pedal was depressed all the way to the floorboard and the vehicle began to operate normally. The failure was intermittent and occurred on several occasions. The vehicle was towed to the dealer where a software update was performed; however, the failure recurred. The software was updated a total of three times, but the failure persisted. A month later, the vehicle was taken back to the dealer and kept for 40 days because the failure could not be determined. The dealer stated that the vehicle was being driven in eco-mode, which would hinder the performance of the vehicle to save fuel. The vehicle was included in and repaired per NHTSA campaign number: 16V628000 (electrical system, power train), but the remedy failed to repair the vehicle. The manufacturer was made aware of the failure. The approximate failure mileage was 25.
The air conditioning will quit working and just blow warm air. This has happened over 5 times. Usually just turning the system off and then back on after a few seconds will restart the system. One time over the time of three hours the system would go off and not restart after 30 minutes.
A D V E R T I S E M E N T S
- Gilbert, AZ, USA