CarComplaints.com Notes: The 2016 Tucson comes with a dual-clutch, 7-speed transmission. But Hyundai forgot to tell you about one key phrase – zero-move. That's right, an alarming number of owners have said their SUV wouldn't accelerate after a stop.

Turns out that's because the transmission's application logic has been stumbling all over itself. Hyundai recalled the issue in September 2016, but it's difficult to say if owners are out-of-the-woods, or if this is just a sign of things to come.

10.0

really awful
Crashes / Fires:
4 / 3
Injuries / Deaths:
0 / 0
Average Mileage:
13,292 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Hyundai Tucson drivetrain problems

drivetrain problem

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2016 Hyundai Tucson Owner Comments (Page 7 of 25)

« Read the previous 20 complaints

problem #368

Sep 072019

Tucson

  • miles

A D V E R T I S E M E N T S

My vehicle stalls to accelerate.when I hit the gas it will stall to move, it's dragging very slow. This is very scary when I'm driving and my SUV slows down when other cars are driving fast behind me.

- Chicago Ridge, IL, USA

problem #367

Sep 102019

Tucson

  • miles
I've noticed a lag in pressing on the gas pedal many times, but there have been specific instances where it's been significant. I was pulling across traffic turning left from a stop, and it felt as though the engine stalled and took about 5 seconds to catch. This also occurs when pulling into my work parking lot that is on a hill, I often get stuck for about 5 seconds before it catches.

- Austin, TX, USA

problem #366

Sep 172019

Tucson

  • 41,020 miles
Horrible hesitation upon acceleration!!! afraid of having an accident. Also, last evening I was stuck in construction traffic and my transmission started overheating!!! a few minutes later the car stopped!! I was on a major road and now caused more of a traffic jam. Had to sit there for 10minutes till it cooled enough and the light went off.

- Mountain Top, PA, USA

problem #365

Sep 172019

Tucson

  • miles

A D V E R T I S E M E N T S

My vehicle stalls when I hit the gas. Has trouble switching gears.

- Chicago, IL, USA

problem #364

Aug 192019

Tucson

  • 25,000 miles
The vehicle stalls while, from a stop, trying to merge into traffic. It seems to be a well known issue with this vehicle and the dealer told me just learn how to drive it. We have almost been hit several times due to this defect and my wife refuses to drive the Tucson. Hyundai too knows of this issue and has had no recall for this issue. I understand there has also been law suits for the lemon law against this vehicle but, the deep pockets of Hyundai's corporate lawyers always wins out. Do people have to become seriously injured or perhaps dead before a recall happens? the date below reflects the last time I was almost hit because the car started to move and then stopped.

- Damascus, OR, USA

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problem #363

Sep 262016

Tucson

  • 40 miles
Ever since purchase of the vehicle we have experienced hesitation when accelerating from a stop on a city street. This is very dangerous when making an unptotected left turn and the car won't pick up and go. I took it to the dealer and they made some adjustment but I am still having the problem.

- Los Angeles, CA, USA

problem #362

Jun 012019

Tucson

  • 42,000 miles

A D V E R T I S E M E N T S

On several occasions when depressing the gas pedal, the rpms go up but the vehicle doesn't move. It has happened from a dead stop, and also when accelerating when already moving, both at low rates of speed and on the interstate.

- New Freedom, PA, USA

problem #361

Aug 042019

Tucson

  • 93,000 miles
While my vehicle was in motion, driving down a mountain highway at approx. 40 mph the RPM revved up to 5 RPM and would not come down even when coming to a complete stop and putting it into park. I also have constant hesitation with the engine when stopping at a light in town and then moving forward from a complete stop. The car jerks and their is delay to go when pressing the gas pedal after being stopped at a light. The car will at times not go into reverse when trying to back out of a parking space. I have found that when this happens I have to completely put car in park and turn the car off, then restart the car and put it into reverse before I can back it out successfully.

- Jasper, AR, USA

problem #360

Aug 082019

Tucson

  • 33,000 miles
When accelerating from a stop, the vehicle is not responsive yet the rpms increase then making it jump and shudder, it is very difficult to control your speed when accelerating from a stop. Additionally, while at slow speeds, the vehicle shudders and bucks. This occurs in any situation where the vehicle is stopped; at stop signs, stoplights, stop and go traffic, while turning, etc..I have had this 2016 vehicle for one week and the did check safety recalls for the VIN. There were no unresolved recalls for this vehicle. However, I see that a recall concerning this issue was issued for my same year, make, and model. After doing some research, I have found hundreds of similar reports.

- Liberty, MO, USA

problem #359

Jul 312019

Tucson

  • 45,529 miles
Purchased 2016 Hyundai Tucson eco from a used car dealer. Carfax reported no open recalls. Concerned with hesitation when pressing gas when in a stopped position to moving at stop sign or stoplight. Recall 149, but this VIN is not showing a recall.

- Hartsville, SC, USA

problem #358

Apr 202019

Tucson

  • 29,500 miles

A D V E R T I S E M E N T S

At certain instances, the vehicle won't move from a complete stop. I step on the accelerator and vehicle is not budging making me worry that the vehicle behind me will hit me. If it moves at all, there is a drag, then it will suddenly lunges forward where I almost hit the vehicle in front of me.

- Oxnard, CA, USA

problem #357

Jul 152019

Tucson

  • miles
When slowing down the car shakes when I step on break and it shakes when I step on go during driving

- San Pedro, CA, USA

problem #356

Aug 212016

Tucson

  • 50 miles
In August 2016 I purchased a 2016 Hyundai Tucson limited. Since day one, while in traffic the vehicle will begin to shudder until near stall. The shuddering occurs when either rolling forward, accelerating the gas, or sitting idle, as a result my car does not respond to acceleration at all times. During my first month of ownership the dealer did a software update which did not fix the problem. This is becoming increasingly dangerous, my wife's is the primary driver and she is reluctant to drive it for fear that she will be injured in an accident. I have been to the dealership numerous times and get no real answers except that the car checks out fine and they cannot duplicate the issue. They do, however, acknowledge that the problem is a design issue in the transmission. This problem persists no matter what drive mode I am in. I have tried turning off the ac but that has no affect. I had one instance where, while moving from stop to make a left turn in an intersection, the car stumbled and stalled in the intersection and we narrowly missed being hit by the car behind me. We help with transportation for the grandkids and we cannot drive the 10 year old in this car, she gets car sick from the shuddering/hesitation. As a result, we have to substitute another vehicle on the days we drive her.

- Sun Lakes, AZ, USA

problem #355

Jun 252019

Tucson

  • 44,000 miles
Since taking ownership of the vehicle, I've experienced concerns with the vehicle bucking when moving at slow speeds such as in bumper to bumper traffic. The car hesitates to drive after a stop at an intersection and makes a winding noise when it finally does accelerate. One incident occurred when I was in the drive-thru lane at mcdonald's and the vehicle overheated. I had to pull over and allow the car to cool down for 30 minutes. Another incident occurred when driving in a parking mall structure with an inclined road, there several cars behind me and the vehicle overheated, I had to pull over in an unsafe location putting family and me in danger by vehicles passing by in a very narrow lane and allow the vehicle time to cool off again. Last week while at a shopping center I put the vehicle in reverse and it jolted forward almost striking a pedestrian. I've taken the car to the dealer countless times (service records are attached). The last diagnosis there was an internal oil leak in the transmission. They eventually ended up replacing the transmission with a remanufactured transmission, but the issue is still occurring. I have since parked the vehicle as I refuse to continue driving an unsafe car. I reached out to Hyundai and expressed my concerns, but no resolution has been reached. Please provide some support in getting this matter resolved.

- La Verne, CA, USA

problem #354

Jun 202019

Tucson

  • 117,000 miles
Engine failer, hyundia wants engine returned not allowing dealer to disasemble engine in order to find out the cause.car revs up when eclerating fast in traffic extremely dangerous car will not move until letting off accelerator.

- Laconia, NH, USA

problem #353

Jun 012019

Tucson

  • 26,000 miles
Vehicle has the 1.6 liter turbo engine w/ dual clutch transmission. From a stop the vehicle hesitates to accelerate and then takes off. Tried being more aggressive on gas pedal but still hesitates, then it really shoots off. Vehicle has 3 modes of driving- normal, eco, sport. Tried all 3 and problem remains. Although I can't duplicate/confirm results it seems to operate [slightly] better in lower temps (50-70F degrees) vs hot temps (85-95F). Disconcerting or dangerous when pulling out into traffic.

- Salem, OH, USA

problem #352

Jun 212019

Tucson

  • 30,000 miles
When pulling out onto a road from a stop sign, my car will barely accelerate, and the rpms will race for a few seconds before the car suddenly lurches into gear and finally moves. This has caused several near accidents (thankfully, no accidents yet). This doesn't happen every time, but enough to be very dangerous, especially with new drivers in my house. I talked to the Hyundai service center, and they acted like they had never heard of such thing -- even though there are complaints all over the internet. They said to bring it in and they could try to duplicate it, but in the absence of a "check engine" light, they doubted they would find anything wrong. Also, when creeping along in traffic, the car shudders like it wants to stall. In either scenario, it's embarrassing to have passengers in the car. I can't wait to get rid of this car.

- Moon Township, PA, USA

problem #351

Apr 012018

Tucson

  • 19,000 miles
Due to the dual clutch transmission, my vehicle shakes and stalls when trying to push on the gas and accelerate. The engine loses power and I'm stepping on the accelerator while my whole vehicle shakes and maybe goes forward about two feet over 20 seconds before it will actually start moving like it should, often times leaving me in an unsafe position if this happens while making a left hand turn and gaging when I can safely proceed through oncoming traffic.

- Tyler, TX, USA

problem #350

Jun 222019

Tucson

  • miles
Bought certified 2016 Hyundai Tucson turbo ltd with eco and dual clutch transmission. I've had it for 5 days. I bought it for my son and daughter to attend high school. The car kept acting like it was going to stall at every stop, it kept stuttering, and when you are accelerating and take your foot off the pedal the rpms keep rising, and doesn't switch gears. It refs and RPM goes up but it doesn't switch gears up or down shift either. The engine revs high and won't switch gears. It's like it wants to accelerate when you want it to slow down and when stopped it wants to stall. Today it happened. We came to a stop so we could turn left onto an onramp on highway, (have to cross over other lane to go on on ramp), and it stuttered and stalled on opposite oncoming traffic side, before we could reach the ramp. My son was driving and I was in front seat and daughter was in back seat, I got scared, as you can't see what coming over the hill on side we stalled (oncoming traffic). The guy saw we had stalled and ran out and started waving something down. It was an oncoming semi. Thankfully he was able to redirect him or we would have been struck. We got the car started again and were able to get home. I looked up what had happened and saw that there was a mass recall of my exact car model, in the exact time frame of vehicle being made. The recall was for the exact things that are and did happen to us. I contacted the dealer and asked them why they never divulged this information and they said the didn't know. I read on the NHTSA site that my exact SUV, made the same date, Hyundai had recalled, but mine for some reason is not. Problem is when I put my VIN in, nothing comes up for a recall. I don't want to put my kids back in this car. I just dropped $24,000 5 days ago in a car loan. Please help.

- Milford, PA, USA

problem #349

Jun 222019

Tucson

  • 57,388 miles
It shocks me the fatality rate with these vehicles isn't through the roof, I've taken my vehicle to the shop 4 times already and haven't had it 6 months yet, the complete loss of power when you accelerate is dangerous & I'm surprised accidents while pulling out into on coming traffic isn't extremely high, because the lack of power, pull, hesitation & at times nearly cutting off is gonna get someone hit by a semi and the only thing either of the Hyundai service departments say is "it's just the double clutch 7 gear transmission and that's normal, well if the transmission skipping and causing studdering hesitation and little to no acceleration when taking off is normal then I don't know how Hyundai is still in business, it's awful and it's dangerous. And omg is it embarrassing pulling through and drive through or easing up to a light or something, because it spits and sputters and jumps so badly and nearly cuts off, but I'm told by guys in the service dept it's normal because of the transmission that's in it!! w$#T+$7F?#$@

- Banks, AL, USA

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