This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Hyundai Tucson. The contact received a NHTSA campaign number : 19V063000 (engine and engine cooling). The contact stated that while driving at 65 mph, he heard an explosion in the engine and the power brakes stopped working. The entire panel illuminated and the contact pulled the vehicle over. The vehicle was smoking and the contact had to be helped out of the vehicle by a passer by. The entire vehicle engulfed in flames. The fire was from the front of the vehicle by the engine and went to the rear passenger doors. There were no injuries. A police and fire report were completed and the flames were finally put out by the fire company. The dealer key Hyundai 4660 southside blvd #100, jacksonville, fl 32216 (904) 642-6060 were emailed by the contact to try to arrange to have the vehicle towed to their location for a diagnosis. The manufacturer was not yet contacted. The failure mileage was 134,000.
While driving my vehicle it completed shut off. I had it towed back to my work and was told it possibly threw a rod. I then received a recall notice that there is possible engine oil leak- which is exactly what caused my vehicle to malfunction. Once the recall letter was received I called Hyundai of orange park and was told it probably was related and that they would look it over. Once it was there I was informed since there isn't currently a remedy they cannot do anything at this time- although originally I was told that they could possibly fix it and then they would be reimbursed by Hyundai. I then had to have my vehicle towed to my home after them trying to charge me a diagnostic fee which they ended up waiving. It has now been months since I have heard regarding what the remedy will be with the engine. During this time I have had to purchase another vehicle while still paying on a personal loan that I received to purchase the vehicle. I am trying to get this taken care of but can't seem to get any resolution.
The recall number is 15819540. I received a recall letter for my 2012 tyson Hyundai stating that, 'the subject vehicles may have an engine oil leak from the seal between the oil pan and engine block, if left unrepair and operated over time, could eventually lead to engine damage.' I want to know how long Hyundai have to come up with a implement a recall remedy. I have not received a second letter.
The contact owns a 2012 Hyundai Tucson. While the contact's wife was driving 40 mph, the engine stalled. The contact drove to the scene and attempted to restart the vehicle, but was unsuccessful. The contact had the vehicle towed to an independent mechanic who diagnosed that the engine needed to be replaced. The contact called doral Hyundai (2700, 10285 nw 12th St, doral, fl 33172, (305) 722-6094) and was informed that the VIN was not included in a recall; however, the contact stated that the VIN was included in NHTSA campaign number: 19V063000 (engine and engine cooling). The manufacturer was not notified. The failure mileage was 98,000.
There is apparently an issue with my engine. It is making a knocking noise and my shop says it will have to be serviced soon and that there is an issue with these models.
- Lufkin, TX, USA
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The contact owns a 2012 Hyundai Tucson. The contact received notification of NHTSA campaign number: 19V063000 (engine and engine cooling). The contact stated that the manufacturer failed to provide the part ever since the recall was issued on February 28, 2019. Balise Hyundai (413-306-3041, located at 683 E columbus ave, springfield, MA 01105) was contacted and a loaner vehicle option was not provided. The manufacturer was contacted to determine when the part would be provided to the dealer. The contact had not experienced a failure. VIN tool confirms parts not available. Consumer stated could have a fire at any time while driving.
I was driving my car down a busier road when the engine had shut off and the car had stopped running. I could not get it jumped or started. I had not heard anything about a recall until I looked it up. I hadn't received any letters in the mail stated the recall on the car or I would not have been driving it. That was the last week of April. I am now getting frustrated because I'm making payments on a car that won't start and I can't drive. It's been over a month and I haven't heard anything.
The contact owns a 2012 Hyundai Tucson. The contact received notification of NHTSA campaign number: 19V063000 (engine and engine cooling). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Ourisman Hyundai (3516 fort meade rd, laurel, md 20724, (301) 725-4400) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2012 Hyundai Tucson. The contact received NHTSA campaign number 19V063000 (engine and engine cooling). The contact stated that there was an abnormal burning odor inside of the vehicle. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the local dealer lester glenn Hyundai (toms river lester glenn auto group 386 NJ-37 (732) 691-4108 23502) where informed that the remedy parts were not available. The vehicle was not diagnosed or repaired. The contact had experienced a failure. The manufacturer was contact however no further assistance was provided. The failure mileage was 127,000. VIN tool confirms parts not available. * (recall related incident)
The contact owns a 2012 Hyundai Tucson. The contact stated that the vehicle stalled. The vehicle would not restart and the contact had to call a tow truck. In addition, the oil and check engine indicators illuminated. The vehicle was towed to a local mechanic where it was diagnosed that an oil change was needed. The vehicle was repaired, but the failure later recurred. The manufacturer was notified and stated that NHTSA campaign number: 19V063000 (engine and engine cooling) did not apply to the contact's vehicle and the vehicle was out of warranty. The vehicle was not repaired. The failure mileage was 80,000.
While driving home I heard a sudden strange noise coming from my car. I pulled over and walked around my vehicle to see if I could see anything. Went to start my car back up and it wouldn't start and my engine light came on. Got out popped the hood, looked under the vehicle, and there was oil from my car on the ground. Had to call my insurance company and they towed my vehicle to the dealership.
On Saturday May 4, 2019, my son was on guard duty at vmi and he lent his car to his close friend and roommate to attend a family event in arlington, va. After about 100 miles on the road while [xxx] was driving it on interstate 81 going North, the car started to slow suddenly, and the engine and gas light came on the dashboard, with no other earlier warning. He had to scan the area quickly to make sure other drivers were paying attention as he was quickly dropping below the minimum speed limit. This same thing was happening to multiple car owners of this make/model year. The car downright stop running in the middle of the interstate, with no warning. This put my son's long-time friend and room mate at risk! every service and tow station within 60 miles of harrisonburg were busy or closed. This sudden stall issue was known on 2/5/2019 and with your systems knowing the current owner, address, and my vehicle #, there is no excuse for not alerting me! I have incurred additional towing fees because I had my son's friend towed to the closest residential area off the highway where there was a local service station. Come to find out after they did a once over the car, that there were metal shavings in the oil and the tech had to hand-crank the engine to get it started. In other words, it met all the criteria for this issue known by Hyundai. I have had my vehicle regularly serviced at the Hyundai dealer service twice in December 2018, November 2018, and many other times before this. Nothing was ever mentioned to me about this deficiency. I have called and sent email and letters asking Hyundai to repair this known manufacturer defect. Every place near the tow address was closed. I drove above the speedlimit as it was hot and humid and they were not in airconditioning. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Contact is the owner of a 2012 Hyundai tuscon. Engine has a knocking noise - slows down on acceleration - a losing oil. Dealer was contacted with regards to recall #181. Contact was told that my vehicle was not part of the recall. Recall states Hyundai tuscon model year 2011 through 2013. Contact has been reading the complaints regarding the engine and they all seem very similar. Contact travels on the highway daily and is now afraid of an engine stall. Contact is upset that said vehicle is not part of the recall. Current mileage 106,248
The contact owns a 2012 Hyundai Tucson. The contact stated that the check engine indicator was flashing. Sansone Nissan (90-100 us-1, avenel, NJ 07001, (888) 437-1763) diagnosed and replaced the vcm motor assembly; however, the failure recurred. The dealer indicated that the vehicle was operating on three cylinders instead of four, but there was no remedy for the failure. The contact was later notified of NHTSA campaign number: 19V063000 (engine and engine cooling) after the failure. The manufacturer was notified. The vehicle was not repaired. The failure mileage was not available.
Engine recall delay is making it extremely difficult to rely on vehicle. Changing oil and checking levels daily to mitigate risk of failure during drive. Manufacturer needs to step up recall repair efforts
My engine seized with 61,500 miles on it. It was serviced regularly and all fluids had just been topped off for a 9 hour drive. Was driving on I-5 South 3 and a half hours into our drive and lost power, engine seized
The contact owns a 2012 Hyundai Tucson. While the vehicle was undergoing a routine oil change, an independent mechanic found that oil leaked from the oil pan. The vehicle was included in NHTSA campaign number: 19V063000 (engine and engine cooling). The contact bought the parts and had the vehicle towed to another independent mechanic for repair. The vehicle was repaired. The manufacturer and dealer were not made aware of the failure. The failure mileage was 178,000.
The contact owns a 2012 Hyundai Tucson. While driving 35 mph, the entire instrument panel illuminated and the engine made loud noises. The vehicle was towed to an independent mechanic who diagnosed that the engine was blown and contained metal shavings. Duell's evansville Hyundai (4400 E division St, evansville, in 47715, 812-473-4400) advised the contact to have the vehicle towed to their facility. The dealer stated that the vehicle was 9,000 miles over the extended 100,000 mile warranty limit and requested the maintenance history of the vehicle. The dealer called back to confirm that the service history was excellent and promised a new engine replacement. After some difficulty receiving an engine, the dealer finally got the engine in March of 2019 after having the vehicle since December 5, 2019. After the engine arrived, the dealer informed the contact that there was an internal leak that delayed the process. Also, while testing the engine, the vehicle stalled. After another few weeks, the dealer stated that they had to replace the valves that caused the stall. The contact called an attorney while waiting for the repair. The dealer then called back and stated that they were sent the wrong valves. During this process, the contact received a recall notice for NHTSA campaign number: 19V063000 (engine and engine cooling). The contact had to purchase another vehicle since the dealer did not offer a loaner vehicle during the extended repair time. The contact was still waiting for the vehicle to be repaired. The failure mileage was 109,000.
The contact owns a 2012 Hyundai Tucson. While driving up a hill at low speeds, the vehicle stalled. The contact received notification of NHTSA campaign number: 19V063000 (engine and engine cooling). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was towed to Hyundai of el paso (8600 Montana ave, el paso, tx 79925, (915) 881-0300) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified. The vehicle was not repaired. The failure mileage was unknown. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Neptune Beach, FL, USA